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Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Lloyds Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Lloyds Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Lloyds Bank users through our website.
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Mobile App (31%)
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Website (30%)
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Login (19%)
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Transactions (13%)
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Transfer (7%)
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Withdrawals (1%)
Live Outage Map
The most recent Lloyds Bank outage reports came from the following cities: Orpington, Shrewsbury, Gloucester, Leeds, Kettering, Preston, Birmingham, Manchester, Skegness, Plymouth, Reading, London, Newcastle upon Tyne, Milton Keynes and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington |
Login | |
| Shrewsbury |
Mobile App | |
| Gloucester |
Mobile App | |
| Leeds |
Mobile App | |
| Kettering |
Mobile App | |
| Preston |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Lloyds Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Scarlett
(@ScarlettWhatNow) reported
@LloydsBank system still down? Can't log in.
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Sue Allison
(@Suzi_A) reported
@LloydsBank Thanks Johnjames - no I’ve not managed to get through yet. I just have some questions regarding the policy which I cannot find the answer to on your website nor the FAQ doc.
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lauren furey
(@kidcronx) reported
@santanderukhelp Problem not resolved. Was told a goodwill gesture of £50 would be paid into my account last week, it hasn't been. Can't use card. Can't make transfers. @LloydsBank please take me back! After 17yrs with you I moved to @santanderuk and it's been terrible since day one!!
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Paul Thomas Clarkson
(@PaulTClarkson) reported
@LloydsBank I'm a business owner with Lloyds. If anyone is tempted to open an account with them, I would strongly recommend YOU DON'T. Incompetent and slow, I've had to resort to posting this after weeks chasing a simple address change.
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Aaron
(@AaronLeeBee) reported
@LloydsBank So my mum has been scammed by someone pretending they were me. They said that I had a broken phone so was on a loan phone and that I needed her to pay someone for some bathroom materials. She paid them! She's raised it with Lloyds. I need her to get the money back. Help!
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Andrea Mitchell
(@AndreaM_50) reported
@addyaddywills @LloydsBank It was this morning at 7.30 and it was causing a lot of people problems!
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Beth Wells
(@bethmwells) reported
@LloydsBank @AXA can anyone help? Have now spent over 5 combined hours on hold to talk to someone about platinum account AXA travel insurance? Multiple emails sent - no replies!
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Stanno
(@stantonms) reported
@Apple My Visa debit card stopped working @LloydsBank helped as much as possible but the fault is Visa I’m told but my debit still doesn’t work 6 months later even after new cards @Visa very poor
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Dr Sophia Graham
(@loveuncommon) reported
Know what? Next time I need a banking service I'm going to move the account to @firstdirecthelp because they pick up the phone and actually help me, unlike @LloydsBank who I've had accounts with for decades and are incredibly poor at answering the phone and actually helping.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@raymasseytweets @LloydsBank Thanks Ray. I will do. Also have an issue of account security. I went through as a Lloyds customer but they tried to transfer money from a Halifax account which I hadn’t mentioned or given details of!
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Jebs
(@jebsyallop) reported
@LloydsBank how do I get in contact with someone who can help me? I’ve been on hold for nearly an hour
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Kat Hemmings
(@KatHemmings4) reported
@LloydsBank This is the stock answer I am getting from Lloyds. I’m not going to call every online retailer that won’t accept the lloyds card to explain to them that they need to change their systems. Arguably this is a wider issue affecting many customers and not my responsibility to resolve
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Beth Wells
(@bethmwells) reported
@LloydsBank I’ve sent 3 follow up emails since the first, not really great customer service…
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Dan Lewandowski
(@ComicUniverseDL) reported
@LloydsBank hey. I’ve had my Help to Buy ISA transferred to you guys, but I can’t transfer money I think it had a dormancy block on it from Barclays. It takes me too long to speak to someone via phone, how can I get this removed?
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Kraig Ⓥ 🌱
(@Ohfishcakes) reported
@LloydsBank Hello, can you help me with my internet banking? My online account is using an outdated number for me to verify the account itself.
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David Bradley
(@sciencebase) reported
@LloydsBank Email from you says you don't ever include login links in your emails...well...you definitely did and lots and lots of other links to boot
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Ian
(@ultramurdey) reported
@LloydsBank Thank you for your reply BUT a 21 century Customer Relations department really should have let customers know about this. You manage to email me about new products each week.
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Albert
(@Albert63500047) reported
So. How to solve my problem ? I already send message for you. @LloydsBank
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T.N.Y From The East 🦅
(@Tnyfromtheeast) reported
@LloydsBank it’s been 24 I haven’t been able to access my account just loading ? What’s going on
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GillBeam
(@gill1beam) reported
@lloydsbank pls update your website for open hours at Crewkerne. You can say you will close 07/03/22 so why not get current weekdays right? That’s twice I’ve checked and been caught out.
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Lara Cawston
(@laracaws) reported
@LloydsBank @NathanLewis1987 Mine is still not working
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Andrea Mitchell
(@AndreaM_50) reported
@addyaddywills @LloydsBank I’ve just checked and mine is working fine 🙈
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Kat Hemmings
(@KatHemmings4) reported
@LloydsBank Hi - it’s multiple online payments with multiple retailers. I was advised it is because you have applied additional security required by the regulator for online payments to the platinum cards, that this is a phased transition and soon my green bank card will stop working also
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Steven Manley
(@steveam84) reported
@LloydsBank @Maggie_jq You're seriously just going to reply to everyone @LloydsBank ? Why not pin a tweet or something this morning, when the issues occurred, not wait 6-8 hours later... Poor.
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Sue Allison
(@Suzi_A) reported
@LloydsBank Not yet Mary! Nigh on impossible to get the call answered!
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Dr Sophia Graham
(@loveuncommon) reported
@LloydsBank Just tried to call again - message says only stay on the line if it is urgent. How is this an acceptable level of customer service?
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Tommy ⭐️⭐️
(@s92Tommy) reported
@LloydsBank The app isn’t working Katy.
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Jack
(@jack_w93) reported
@LloydsBank app down again
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Bob Jackson
(@BobJack47359013) reported
@LloydsBank You still haven't explained why you did not accept there were any problems, despite overwhelming evidence on down detector? You treat your customers with such arrogance and assume they are too stupid to notice.
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Guy (M0GUY)
(@guypl) reported
@Apple Indeed works really well unless you have a @LloydsBank card then they just block it a random times with no warning or explanation.