3 (Three) Outage in Watchet, Somerset, England

Having a fun time with @ThreeUK check out there existing customer offer page. Oh hang on it's blank.

Niche tweet but anyone on @ThreeUK mobile broadband find it just...dies. some time between 7-9 every evening I have to switch to my mobile (also on three). Makes no sense. Would have told @ThreeUKSupport but they never phone back when they promise...

@ThreeUKSupport I had a down service with your network on Tuesday with no service and also had no credit put on the accounts I have with you for the mobile phones and homefi broadband.

@ThreeUKSupport Hard to say Petey. In the end I only used that for connecting Amazon echo etc, barely had enough juice to stream Netflix after 8pm. Thought the upgrade might help. Strange because my mobile is on 3 and it's fine...

@ThreeUKSupport It seems impossible to ever get through to anyone. I need to discuss my broadband as it doesn't work properly, but there doesn't appear to be any way to speak to someone via the phone line and the web chat is always too busy.

@ThreeUKSupport So asking for date of birth and post code from a random caller that hasn't proven they are Three is fine? I'll speak to OFCOM about that. What about the DD issue? I'm still a tenner out of pocket. And regardless, asking for friends/fsmiky to pay a bill is outrageous.

@ThreeUKSupport Usually 2nd, you tried on the 26th iirc. I've already reported this to my bank who are following the direct debit complaints procedure but have said its your responsibility to refund the £10 bank charge, they won't do it. Either way will never use Three again nor will my gf. 2/2

@ThreeUK @ThreeUKSupport Absolutely furious with your support staff, you think it's fine to call someone and ask for post code & date of birth?! NO! And request I ask friends & family to pay my bill?! NO! & changing DD date without telling me so I get £10 bank charge!? NO!

Really starting to regret renewing my @ThreeUK contract. Been with 3 over ten years but the signal all over London is woeful. Went into Apple last weekend who said they have had loads of 3 customers asking if it’s a phone problem (it’s not). Turn up the signal!

@ThreeUKSupport was there any issues on 4G in the Derby area at present I was unable to connect all evening February 27th

@ThreeUKSupport hi. Considering I pay up to £65 PER MONTH, your 3G/4G and signal is UNSATISFACTORY And absolutely USELESS in some parts of my area. Can this please be sorted ASAP as this is becoming worse everyday! Thanks. From a loyal Extremely patient Three customer.

Yet again no network coverage on data 4g from @ThreeUK! Two days it didn’t work and popped up again yesterday for half a day and gone again since. This is becoming a joke! From bexley Kent and into London - you can’t say every phone mast isn’t working!

@ThreeUKSupport Nah it’s been checked way too many times now it’s ridiculous, even been given a new sim. I just want to cancel my contract free of charge

@Official_moe3 @ThreeUK @VodafoneUK They need to cancel my contract immediately. I’ve had enough

@paulfrost_me @ThreeUKSupport I think 3 have out-sourced their network! That’s why all this happening. Even on 333 they took the option away for customer care, only chat.

@ThreeUK why is your signal not working 😭 will only let me connect to WiFi

Spent 4 hours with no signal courtesy of @ThreeUK. I’m officially done with this useless company man. How can you be bragging about 5G when 4G nuh good again kmt @VodafoneUK what are you man telling me 👀

@rnalexander @ThreeUK Ah, bless them. Can't imagine the complexity that would involve. Sounds interesting! Nice they are doing 5g early instead of pretending it's never going to happen like 4g 😉