Is 3 (Three) having an outage in Taunton, Somerset, England?

@ThreeUKSupport So asking for date of birth and post code from a random caller that hasn't proven they are Three is fine? I'll speak to OFCOM about that. What about the DD issue? I'm still a tenner out of pocket. And regardless, asking for friends/fsmiky to pay a bill is outrageous.

@ThreeUKSupport Usually 2nd, you tried on the 26th iirc. I've already reported this to my bank who are following the direct debit complaints procedure but have said its your responsibility to refund the £10 bank charge, they won't do it. Either way will never use Three again nor will my gf. 2/2

@ThreeUK @ThreeUKSupport Absolutely furious with your support staff, you think it's fine to call someone and ask for post code & date of birth?! NO! And request I ask friends & family to pay my bill?! NO! & changing DD date without telling me so I get £10 bank charge!? NO!

@ThreeUK Excellent customer service again! my contract was only up and the end of May-19, I received a text to say Im eligible for an early upgrade, now signed up for a sim only deal unlimited data, calls & text £20, thank you THREE! 😉

@ThreeUKSupport Daughters phoned and been on live chat. Not inserted in helping. Even had screen shots of 1 live chat saying would get refund. But never happened and 3 not interested. Worst company customer service ever and glad to be rid of them. Would definitely not recommend to anyone

@ThreeUKSupport Not connected, but my wife and I are experiencing several other issues when calling on @ThreeUK. Sometimes, when the call connects, you don't hear any sound at all. Also, sometimes, when the call connects, the call will fail after approximately 10 seconds.

@ThreeUKSupport No, it resolves itself intermittently but the issue will return later on

@1aura_covi11 @O2 I'm off. No recognition that the service USED to be good but has tanked and others, from a FB poll, seem to be in the same boat with the same stupid response about constantly improving service...even though they've made it worse! Time to try @EE or @ThreeUK I think.

@ThreeUKSupport Signal is pretty much non-existent inside aside from a random 1 bar that isnt strong enough to do anything with, but once im outside its a little better.

@ThreeUKSupport With the best will in the world, i have tried your wifi calling app and it would do nothing but end calls while i was mid call and is just clunky and awful in general.

Yes again at the stoop and I’ve no internet connection despite 4G signal @threeuksupport - and before you ask no I can’t put my sim in a different phone #everytimeattherugby #startingtogetirritated

@ThreeUKSupport Sorry page has expired before I could grab one. Had your logo all over it saying I was a loyal customer and could win a prize if I answered some questions.

@ThreeUKSupport customer services can't even find my number! frustrating. sorted the addon by dialing 444 though.