3 (Three) Outage Report in Saxmundham, Suffolk, England

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Saxmundham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Saxmundham, England

Latest outage, problems and issue reports in Saxmundham and nearby locations:

• 
  The Reluctant Backpacker (@Innovativo) reported 2 minutes ago from Saxmundham, England

  Anyone thinking of using @ThreeUK DM me and I’ll give you sufficient valid reasons not to bother. Very poor customer service. #mobile

• 
  Kim (@lowestofthornet) reported 18 minutes ago from Halesworth, England

  @ThreeUK I’ve just swapped from EE to ThreeUK and the download speeds are terrible!! I’ve gone from 65mos to 5mps!!! #DOWNLOAD #downloadspeed ##three

• 
  William Taylor (@WilliamACTaylor) reported 53 minutes ago from Framlingham, England

  @ThreeUK - I’ve been told to call one of your insurance team about one of my phones which is broken, but apparently that line is not open during Covid. Please can you advise as my Mrs is currently phoneless...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Crabtree (@crabrc) reported 5 minutes ago from Poplar, England

  @ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.

• 
  owen scrimshaw (@owen40uk) reported 6 minutes ago from Beeston, England

  @ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today

• 
  Richard Frame (@rafthemaster) reported 6 minutes ago from Bournemouth, England

  @ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?

• 
  john woodward (@woody1073) reported 11 minutes ago from Skegness, England

  @ThreeUKSupport When three works it’s the best network by far, when it works I stream sky/Netflix for 12 hours at work (PE251RH) location as I work nights but during the spring/summer months my phone cannot provide this service and I want to be able to use the service I pay for

• 
  Tim Higgs (@timmay2) reported 18 minutes ago from Princes Risborough, England

  @telecom_mast Complaints don't work with @ThreeUK. They just don't care. Vote with your feet... Leave and never go back.

• 
  Ice.reef Ⓥ (@Ice_Speedway) reported 18 minutes ago from Stratford, England

  @ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.

• 
  john woodward (@woody1073) reported 19 minutes ago from Skegness, England

  @ThreeUKSupport I couldn’t webchat as my signal is 2 poor, I mostly use my phone in 3 locations, in 1 location I get very good mbps, in the other 2 location I get next to no mbps so it’s not my phone it’s simply the phone masts are either to far away, or under heavy load from holiday makers

• 
  owen scrimshaw (@owen40uk) reported 25 minutes ago from Beeston, England

  @ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this

• 
  George Johnston (@GJHyde_) reported 26 minutes ago from Poplar, England

  @ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

• 
  Emma Kennedy (@ekennedy29) reported 28 minutes ago from Wokingham, England

  @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?