3 (Three) Outage Report in Saxmundham, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Saxmundham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Saxmundham, England
Latest outage, problems and issue reports in Saxmundham and nearby locations:
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William Taylor
(@WilliamACTaylor) reported
from
Framlingham, England
@ThreeUK - I’ve been told to call one of your insurance team about one of my phones which is broken, but apparently that line is not open during Covid. Please can you advise as my Mrs is currently phoneless...
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The Reluctant Backpacker
(@Innovativo) reported
from
Saxmundham, England
Anyone thinking of using @ThreeUK DM me and I’ll give you sufficient valid reasons not to bother. Very poor customer service. #mobile
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Kim
(@lowestofthornet) reported
from
Halesworth, England
@ThreeUK I’ve just swapped from EE to ThreeUK and the download speeds are terrible!! I’ve gone from 65mos to 5mps!!! #DOWNLOAD #downloadspeed ##three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Grady
(@thegradys13) reported
@ThreeUKSupport an 'outage' in the processes used to generate the email to show proof of usage. I have been told many things. Today on the chat I was told 'sorry to inform you that unfortunately the tool that generates the insurance letter is getting upgraded'
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Steven Davison
(@Steven9Davison) reported
Been a @ThreeUK customer for 10yrs. I’m on account as wife originally had this phone. Drove 10 mile to shop to upgrade to be told they can’t speak to me because I’m not first name on account! But if I ring they can speak to me? 10 years…. It won’t be 11! Hello @VodafoneUK 👋🏻
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Just Jon 🌈
(@jmarcjones) reported
@ThreeUKSupport I had a positive over balance of £85 so I’d assumed that’s been used over the months until it ran out & made me go negative… I would have at least liked a pre warning of neg bal before my credit score got damaged with “missed payments” which I’ve never had in my credit history
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Graham Pickstock
(@Mordstreich) reported
@ThreeUKSupport Tried all of that, is there a tier 2 or 3 tech help number, for weird issues like this, been round in circles with webcam and tier1, and the proof@3 email doesn't work.
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Unwanted Life
(@UnwantedLife_Me) reported
Wow, @ThreeUK also don't allow you to have a copy of the chat transcripts, you have to make a subject access request What a good awful company
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Matt Jarvis
(@mattjarvis79) reported
@tamarmillen Yeah it’s terrible! Even worse, I waited to get through and when they couldn’t hear me (because @ThreeUK is unreliable) I was fuming! I had to use my landlord’s landline and call back!!
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TheOrignalDJ
(@TheOrignalDJ) reported
I’d like to ask @ThreeUK why there seems to be an increasing number of black spots in the local area when my phone says I have 4G? I’m seriously considering changing network particularly after today’s outage issues! @ThreeUKSupport #unimpressed #threeuk #3mobile
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Just Jon 🌈
(@jmarcjones) reported
@ThreeUKSupport I never got that information though.. I’d asked for account closure so thought somebody would have replied with “ok but you need to do x y z first” but got nothing, so assumed it would be sorted and obviously forgot all about it as I wasn’t paying the DD any more
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Just Jon 🌈
(@jmarcjones) reported
@IrramIrshad1 @ThreeUK @ThreeUK are you actually taking notice of this? Worst company ever which is why I wanted to close my account in the first place!
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Graham Pickstock
(@Mordstreich) reported
@ThreeUKSupport That's not all either, it's been an adventure, just want to pay £12 instead of over £40, yr service so far has been the worst I've ever experienced, sorry...