3 (Three) Outage Report in Saxmundham, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Saxmundham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Saxmundham, England
Latest outage, problems and issue reports in Saxmundham and nearby locations:
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William Taylor
(@WilliamACTaylor) reported
from
Framlingham, England
@ThreeUK - I’ve been told to call one of your insurance team about one of my phones which is broken, but apparently that line is not open during Covid. Please can you advise as my Mrs is currently phoneless...
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Kim
(@lowestofthornet) reported
from
Halesworth, England
@ThreeUK I’ve just swapped from EE to ThreeUK and the download speeds are terrible!! I’ve gone from 65mos to 5mps!!! #DOWNLOAD #downloadspeed ##three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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H
(@Hparselle) reported
@ThreeUK spent an hour and a half on the phone to complaints and customer service who have not resolved my issue. Given a number to call that doesn't exist anymore. Please call me ASAP
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Paul Davidson
(@Gus755) reported
@ThreeUK @Ofcom I was charged double for last month's bill. Customer Service did not call back as promised. You want customers to pay by direct debit but breach the direct debit guarantee of an immediate refund. Customer Service flatly refused my refund. When will I get my money.
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Melisa
(@melisa_kx) reported
@ThreeUKSupport How do I contact someone who lives in UK?? This is a joke Ive tried to contact over 20 times, when I explain my complaint they hang up on me. Been on live chat for over 2 hours everyone telling me something different
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Nicola Allinson
(@StarbuckSixx) reported
@ThreeUK why is it impossible for my to get a refund on a mis-purchased product? Can you help. I've been in a chat for hours.
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Funke Bamidele
(@funsmirk) reported
@ThreeUKSupport All I get is “please try again later”. I don’t understand how a service provider can be so inaccessible?
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Paul Davidson
(@Gus755) reported
@ThreeUKSupport I was charged double for last month's bill. Customer Service did not call back as promised. You want customers to pay by direct debit but breach the direct debit guarantee of an immediate refund. Customer Service flatly refused my refund. When will I get my money.
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briggsl
(@briggsl) reported
@ThreeUKSupport I never received a message about roaming being blocked
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Ed
(@Ed_youget) reported
@shanicekasongo @ThreeUK Can't lie it's ur own fault 3 has had a bad reputation for time
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Steph Vincent
(@StephVincent1) reported
It appears @ThreeUKSupport have been selling phones they don’t have in stock. Must be the shortest customer duration ever, signed up Tuesday, contract cancelled Thursday. Unbelievable and the worst service, lies being told about DPD failing to deliver when it’s actually no stock!
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Steph Vincent
(@StephVincent1) reported
@gIovesupjade @ThreeUKSupport Did you hear anything? I’ve got to the bottom of it, they are selling stock they don’t have and lying that it’s DPD who are the issue. Fact is my phone was never even dispatched. I have now cancelled and will be going elsewhere!