3 (Three) Outage Report in Saxmundham, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Saxmundham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Saxmundham, England
Latest outage, problems and issue reports in Saxmundham and nearby locations:
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William Taylor
(@WilliamACTaylor) reported
from
Framlingham, England
@ThreeUK - I’ve been told to call one of your insurance team about one of my phones which is broken, but apparently that line is not open during Covid. Please can you advise as my Mrs is currently phoneless...
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Kim
(@lowestofthornet) reported
from
Halesworth, England
@ThreeUK I’ve just swapped from EE to ThreeUK and the download speeds are terrible!! I’ve gone from 65mos to 5mps!!! #DOWNLOAD #downloadspeed ##three
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The Reluctant Backpacker
(@Innovativo) reported
from
Saxmundham, England
Anyone thinking of using @ThreeUK DM me and I’ll give you sufficient valid reasons not to bother. Very poor customer service. #mobile
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Juno Sobers
(@msbarbadosuk) reported
@ThreeUK All you seem to do is put your prices up but never fix the connection issues or have the phone available for replacement or upgrades
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Ben Quinn
(@BenQuinn110577) reported
@ThreeUK I'm also one of the people who didn't receive the UK emergency alert test on Sunday. Everyone around me received it. Why did it only happen to Three customers mostly?
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Ben Evans 🦅💙
(@palaceben) reported
@ThreeUKSupport Still not heard anything, and you were due to take any money this week. Does that mean my final bill was zero? Very poor communications. Not even anything saying “please don’t go”.
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Oh_DHP
(@OH_DHP) reported
@ThreeUKSupport hi - you have told me to change tariff (I have 2 days left to do so) but I keep getting an error from the link to the relevant tariffs. Help please.
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Mike Danford
(@m_danford) reported
@ThreeUKSupport I don't understand why there has to be a 'security process' to make an anonymous top-up. But notwithstanding, the child has severe trust issues, and won't install the app on his phone (and if he did, we wouldn't want our card details held on his phone for obvious reasons).
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🦇🪩 Ellie 🧛♀️
(@GothicBatRave) reported
@ThreeUK This makes me think that it was a real emergency alert disguised right up until the last minute, so as to not worry the public. If weapons had secretly been prepared for release, and the military didn’t disarm them in time… a technical issue may have in fact been a hacking.
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Geoff Corston
(@Geofc23) reported
@ThreeUK I didn’t receive the alert because I’m on 3 network. Usually don’t receive anything anyway (texts, notifications etc.) Knew 3 would fail and it did! My partner on BT network next to me received it no problem. Can’t wait to get away to a reliable network.
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Nicola
(@nikkersinlondon) reported
@ThreeUK, your customer service is AWFUL. Been loyal for 10yrs. Changed my plan on 1 April & today was charged per my old plan. Upon contact, your customer service confirmed they messed up my upgrade but won’t do anything to correct the charges. I’m going elsewhere.
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Same | Top Tier Consultant |
(@iam_samedoho) reported
@ThreeUK I'm not confident at all. For over 2yrs, you guys are still fixing network problems in my area. I am porting very soon
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Michael Tyler
(@MtylerTyler) reported
@ThreeUKSupport When is your deal with voda going through? I'm giving you until then, if things don't improve, I'm going to cancel like the customer complaints assistant said I could when my mobile data went down for 6 weeks. Becoming a bit of a joke isn't it?