3 (Three) Outage Report in Saxmundham, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Saxmundham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (21%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Saxmundham, England
Latest outage, problems and issue reports in Saxmundham and nearby locations:
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The Reluctant Backpacker
(@Innovativo) reported
from
Saxmundham, England
Anyone thinking of using @ThreeUK DM me and I’ll give you sufficient valid reasons not to bother. Very poor customer service. #mobile
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Kim
(@lowestofthornet) reported
from
Halesworth, England
@ThreeUK I’ve just swapped from EE to ThreeUK and the download speeds are terrible!! I’ve gone from 65mos to 5mps!!! #DOWNLOAD #downloadspeed ##three
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William Taylor
(@WilliamACTaylor) reported
from
Framlingham, England
@ThreeUK - I’ve been told to call one of your insurance team about one of my phones which is broken, but apparently that line is not open during Covid. Please can you advise as my Mrs is currently phoneless...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Aimee Grant ♿ (she/they)
(@DrAimeeGrant) reported
@ThreeUKSupport I won't bother until I get the bill - half an hour on web chat yesterday to start again at the bottom of the phone support tree today for the same issue, taking well over an hour from start to finish, plus time to find a new contract. I've no patience for a web chat tonight.
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Paul Atkinson
(@paul_atkinson) reported
@ThreeUK 2 days running and no iPhone delivery. Technical issue blamed and asked to cancel upgrade and re order.
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Matt C
(@Charltonater) reported
@ThreeUKSupport We've been at this since June, we tried to change the payment/ownership of one of our numbers to my son and renew the contract on a new deal withu. Apparently the order has been stuck since June. Every Time we are told wait another 48 hours! We've been told we can't even cancel!
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Matt C
(@Charltonater) reported
@ThreeUKSupport How about you get someone to call me who can achieve what I need and comply with Ofcom and consumer law ? That would be good customer service would it not?
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Lyn Paul 💙
(@LynPaul6) reported
from
Slough, England
@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
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Paul Atkinson
(@paul_atkinson) reported
@ThreeUK 2 days running and no iPhone deliver. Technical issue blamed and asked to cancel upgrade and re order.
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Kieran McGeary
(@kieranmcgeary) reported
@ThreeUK Hello ! My pay as you go number hasn’t been switched on for two years as I have been abroad. Now it seems to have been taken out of service. Is there any way of getting it reactivated as I would prefer not to have to change my number.
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Prom
(@promparmar) reported
@ThreeUKSupport Issue is happening on two different phones
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Matt C
(@Charltonater) reported
@ThreeUKSupport Your chat service just timed out on me and said try again later as you are all busy.
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Tristan Gough
(@TristanGough1) reported
@ThreeUKSupport Yes I pay the bill by direct debit, and it’s been taken twice two months in a row which has caused me some money problems at a critical time, I’ve had the sim about a year