3 (Three) outages and service status in Halesworth, England

Problems in the last 24 hours in Halesworth, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Halesworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Halesworth, England

Latest outage, problems and issue reports in Halesworth and nearby locations:

• 
  The Reluctant Backpacker (@Innovativo) reported 20 minutes ago from Saxmundham, England

  Anyone thinking of using @ThreeUK DM me and I’ll give you sufficient valid reasons not to bother. Very poor customer service. #mobile

• 
  William Taylor (@WilliamACTaylor) reported 27 minutes ago from Framlingham, England

  @ThreeUK - I’ve been told to call one of your insurance team about one of my phones which is broken, but apparently that line is not open during Covid. Please can you advise as my Mrs is currently phoneless...

• 
  Gary lloyd (@Joenufc) reported 28 minutes ago from Beccles, England

  I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint

• 
  Bekki Woolnough (@Sweetbexs23) reported 36 minutes ago from Beccles, England

  @ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?

• 
  Kim (@lowestofthornet) reported 37 minutes ago from Halesworth, England

  @ThreeUK I’ve just swapped from EE to ThreeUK and the download speeds are terrible!! I’ve gone from 65mos to 5mps!!! #DOWNLOAD #downloadspeed ##three

• 
  Gary lloyd (@Joenufc) reported 38 minutes ago from Beccles, England

  But never got the call I was promised @ThreeUKSupport terrible terrible company

• 
  AJ (@Aaronrutter9) reported 51 minutes ago from Lowestoft, England

  @ThreeUKSupport Sorted as went down store in town

• 
  Shaun Button (@Shaun_Button_) reported 52 minutes ago from Geldeston, England

  @ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  woodland246 (@woodland246) reported 6 minutes ago

  @CBTwizard @MartinSLewis @ThreeUK If it’s less than 14 days since you took out the contract, call them back and explain that the law says they must allow you to cancel. It’s not disputable, it’s your legal right. Alternatively try Citizens Advice Bureau? Wishing you good luck 🤞

• 
  Ailsa (@Ailsa56202286) reported 8 minutes ago

  Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

• 
  A-I (@Unlucky_Dude2) reported 9 minutes ago

  @ThreeUKSupport i have been getting charged by applepay. I have never used applepay and have 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?

• 
  Mushtaq Khan (@mushtaqkhan7637) reported 11 minutes ago

  @ThreeUKSupport is the internet down in b138bj Birmingham

• 
  FINGERSJOHN✌ (@jnafr) reported 11 minutes ago

  @ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK

• 
  Deb Hiton (@DebHiton) reported 12 minutes ago

  @ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!

• 
  Hatter (@hatterscrypto) reported 13 minutes ago

  @Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.

• 
  FINGERSJOHN✌ (@jnafr) reported 20 minutes ago

  @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.

• 
  Mark Chappell (@MarkChappe93649) reported 21 minutes ago

  @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

• 
  Hannah Penn (@Hannah_Penn) reported 21 minutes ago

  @threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.