3 (Three) Outage in Lowestoft, Suffolk, England

But never got the call I was promised @ThreeUKSupport terrible terrible company

I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint

@ThreeUK Wish you we’re offering something to loyal customers that have been with you for 6 years - I upgraded in June and your signal has been poor in my area. Key worker and no benefits unlike other networks.

@ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?

@ThreeUK can you please DM me. I need some help and can’t get through to anyone on customer service. Thank you 🌞🌞🌞

@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records

@ThreeUKSupport Sorted as went down store in town

@ThreeUK I’ve just swapped from EE to ThreeUK and the download speeds are terrible!! I’ve gone from 65mos to 5mps!!! #DOWNLOAD #downloadspeed ##three

@ThreeUK When will the issue be fixed

@ThreeUK I had no signal since Wednesday when will it be fixed I would like some competition

@ThreeUK so far I had know signal

My phone signal is kaput. The silence from @ThreeUKSupport is appalling. It was only when watching @BBCBreakfast that I realised it’s not just me. 👎👎👎

@C4supershoppers I would love to talk to you as @ThreeUK have still not sorted this problem

@ThreeUKSupport Phone and I was advised that there is no fix date or upcoming work for the problem and I just have to wait. & I asked if my account could be credited while I’m waiting as I’m paying for a service I’m not getting and he said yes £5 credit REALLY 😂

Honestly no wonder it was the best deal i found because it doesn’t ******* work & customer services are shit!! Beyond angry right now @ThreeUK @ThreeUKSupport

When @ThreeUKSupport @ThreeUK say they’ll credit your account £5 when you’ve been paying for a service your not receiving for a year!!! Absolute joke 😤😤

@ThreeUKSupport Yes still no service

Great customer service from @ThreeUK

@sugarmaddy94 About bloody time !!! Still haven’t had any joy with @ThreeUK bloody shit x

@ThreeUKSupport hi I contacted you guys so many times now over my iMessage and FaceTime not working or anything at all and you guys sent me a replacement sim and I put it in today and it still doesn’t work lol i dont know what to do

@ThreeUK. Terrible customer service! Your customer service agents telling me wrong information again! Can’t wait for my contract to be up!

@ThreeUK What restarting has to do with it by the way? If it is a long-term issue why are you not able to solve it yet? When I posted posted on twitter you said it is less likely without looking at this long-term problem in the area. Now, would you wolve it?

.@ThreeUKSupport @ThreeUK Awful internet in EH64HN again. Can you please increase the bandwidth on the local mast as it's obviously not got enough for the amount of people on it at peak times. I have to use my connection for work and right now it's next to unusable.

@ThreeUK I am looking to cancel 1 of my sim cards but would like the pac code can I go into the local @ThreeUK shop and sort this out?

Been with @EE (Orange) since I was 13/14. Couldn’t offer me the same deal they were giving new customers two years ago so made me change my number when I signed up as a “new”customer. Now they can’t beat a sim only deal so Goodbye #noloyalty hello @ThreeUK

@MeaderLee @ThreeUK And by the way @ThreeUK this problem is persistent for last couple of months. Whenever I check coverage issues it shows me that you engineering team is working. It is really embarrassing when I try to have online meetings.

@ThreeUKSupport I asked you a few days ago, is there any reason our our echo dot won‘t connect to your Huawei B535 router? We have one already connected but it the second keeps saying there’s wifi problems even though our other devices connect/work fine

Been told the SIM was activated many times by your colleagues but it has never been the case. @ThreeUK

I asked for a replacement SIM for about 7 days ago. 1st time I was told due to a technical problem it has not been delivered. After many chats on CS, I was sent the new one but it was said the SIM was faulty. I try third time now? What a poor CS @ThreeUK