3 (Three) Outage Report in Lowestoft, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Lowestoft, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint
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Kim
(@lowestofthornet) reported
from
Halesworth, England
@ThreeUK I’ve just swapped from EE to ThreeUK and the download speeds are terrible!! I’ve gone from 65mos to 5mps!!! #DOWNLOAD #downloadspeed ##three
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2e0mnh
(@HarveyMnh1972) reported
from
Burgh Castle, England
@ThreeUK so far I had know signal
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harrod
(@leviharrod) reported
from
Great Yarmouth, England
@C4supershoppers I would love to talk to you as @ThreeUK have still not sorted this problem
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Shaun Button
(@Shaun_Button_) reported
from
Geldeston, England
@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
But never got the call I was promised @ThreeUKSupport terrible terrible company
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2e0mnh
(@HarveyMnh1972) reported
from
Belton, England
@ThreeUK I had no signal since Wednesday when will it be fixed I would like some competition
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harrod
(@leviharrod) reported
from
Great Yarmouth, England
Honestly no wonder it was the best deal i found because it doesn’t ******* work & customer services are shit!! Beyond angry right now @ThreeUK @ThreeUKSupport
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?
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harrod
(@leviharrod) reported
from
Great Yarmouth, England
@sugarmaddy94 About bloody time !!! Still haven’t had any joy with @ThreeUK bloody shit x
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AJ
(@Aaronrutter9) reported
from
Lowestoft, England
@ThreeUKSupport Sorted as went down store in town
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2e0mnh
(@HarveyMnh1972) reported
from
Belton, England
@ThreeUK When will the issue be fixed
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harrod
(@leviharrod) reported
from
Great Yarmouth, England
When @ThreeUKSupport @ThreeUK say they’ll credit your account £5 when you’ve been paying for a service your not receiving for a year!!! Absolute joke 😤😤
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DISCOLover
(@PurpleKing1980) reported
from
Great Yarmouth, England
@ThreeUK Wish you we’re offering something to loyal customers that have been with you for 6 years - I upgraded in June and your signal has been poor in my area. Key worker and no benefits unlike other networks.
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Nyha
(@NyhafromNorfolk) reported
from
Caister-on-Sea, England
@ThreeUK can you please DM me. I need some help and can’t get through to anyone on customer service. Thank you 🌞🌞🌞
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DISCOLover
(@PurpleKing1980) reported
from
Great Yarmouth, England
@ThreeUK @ThreeUKSupport Yet another of bad data levels in NR30 - contact ends June 22 & want to leave now. Sick of ongoing issues with 4G. £55 a month for bad network service.
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harrod
(@leviharrod) reported
from
Great Yarmouth, England
@ThreeUKSupport Yes still no service
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GoldenBoy
(@PurpleKing1980) reported
from
Great Yarmouth, England
Great customer service from @ThreeUK
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harrod
(@leviharrod) reported
from
Great Yarmouth, England
@ThreeUKSupport Phone and I was advised that there is no fix date or upcoming work for the problem and I just have to wait. & I asked if my account could be credited while I’m waiting as I’m paying for a service I’m not getting and he said yes £5 credit REALLY 😂
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Philip Walker
(@Philip_Walker) reported
from
Great Yarmouth, England
My phone signal is kaput. The silence from @ThreeUKSupport is appalling. It was only when watching @BBCBreakfast that I realised it’s not just me. 👎👎👎
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Vibs
(@vibsiboy) reported
@ThreeUKSupport 1/2 Thanks for prompt response Kirsty..He kept on saying he cannot transfer upgrade related queries to manager..I asked him so many times but he wont..I asked him to transfer me to complaint department but he wont. I just wanted to talk to someone else as the advisor wasnt good
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Barbara Barlow
(@joebarb74) reported
@ThreeUK why can’t you cancel an account even after 2 , 40 min phone calls ??
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Sean Worrall
(@Sean_Worrall) reported
@ThreeUKSupport Like I said at the start, your customer sevice is a joke and your website is dishonestly misleading as is your order confirmation e.mail that I can't reply to with that annoying "noreply" address you use. This is costing me time and money...
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Nathan Relph
(@NathanRelph) reported
@ThreeUK @SMARTYMobileUK any advice for signal blackspots?🤔 my workplace, I struggle to get 3G, but 500yd up the road from there I can get 5g
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Vibs
(@vibsiboy) reported
@ThreeUKSupport in conversation with one Vaibhav Choudhry and after repeatedly asking him to transfer the chat to complaints department he is refusing to do that. Chat ID 4974648230616416100 (provided by him). Don't I have right to complain if I dont receive good service?
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the morally corrupt brad
(@simplegoomba) reported
@ThreeUKSupport i purchased a new SIM/contract last wednesday and needed my Pay As You Go number to be switched. They said it would be switched today (monday) but when putting in the new sim it gave me a DIFFERENT number. I NEED that old number on the new sim. please help
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Paul Finch
(@paflad) reported
@ThreeUKSupport Tried on laptop, phone, even the works PC. Assumed an issue with the site so I gave it a couple days to be fixed and tried again but still nothing. Just tried cookies/cache and still nothing.
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John Allison
(@JCAllison55) reported
@ThreeUKSupport It looks as if they issue the credit back to the card originally used to top up. Just wanted clarification before the deadline. This after first telling me price rises don't apply to PAYG then giving me the need to make investments speel. Actually you just want rid of cash PAYG
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Jord
(@jord_mca) reported
@ThreeUKSupport Hi Kirsty. Yes I picked up a replacement Sim in January and got a little better but far from perfect. It’s the worst it’s ever been it’s a good day when there is one signal bar.
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Sean Worrall
(@Sean_Worrall) reported
@ThreeUKSupport you know, I'd prefer to talk to a real person rather than be forced to chase you on social media but your one e.mail is from "no reply" address when I finally find a phone number I get passed around for hours. The confirmation email said 24 hours, that was last Tuesday! Crap!