3 (Three) Outage Report in Lowestoft, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Lowestoft, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint
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Philip Walker
(@Philip_Walker) reported
from
Great Yarmouth, England
My phone signal is kaput. The silence from @ThreeUKSupport is appalling. It was only when watching @BBCBreakfast that I realised it’s not just me. 👎👎👎
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?
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2e0mnh
(@HarveyMnh1972) reported
from
Belton, England
@ThreeUK When will the issue be fixed
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harrod
(@leviharrod) reported
from
Great Yarmouth, England
@C4supershoppers I would love to talk to you as @ThreeUK have still not sorted this problem
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AJ
(@Aaronrutter9) reported
from
Lowestoft, England
@ThreeUKSupport Sorted as went down store in town
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GoldenBoy
(@PurpleKing1980) reported
from
Great Yarmouth, England
Great customer service from @ThreeUK
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Kim
(@lowestofthornet) reported
from
Halesworth, England
@ThreeUK I’ve just swapped from EE to ThreeUK and the download speeds are terrible!! I’ve gone from 65mos to 5mps!!! #DOWNLOAD #downloadspeed ##three
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DISCOLover
(@PurpleKing1980) reported
from
Great Yarmouth, England
@ThreeUK @ThreeUKSupport Yet another of bad data levels in NR30 - contact ends June 22 & want to leave now. Sick of ongoing issues with 4G. £55 a month for bad network service.
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harrod
(@leviharrod) reported
from
Great Yarmouth, England
@sugarmaddy94 About bloody time !!! Still haven’t had any joy with @ThreeUK bloody shit x
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Nyha
(@NyhafromNorfolk) reported
from
Caister-on-Sea, England
@ThreeUK can you please DM me. I need some help and can’t get through to anyone on customer service. Thank you 🌞🌞🌞
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harrod
(@leviharrod) reported
from
Great Yarmouth, England
Honestly no wonder it was the best deal i found because it doesn’t ******* work & customer services are shit!! Beyond angry right now @ThreeUK @ThreeUKSupport
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
But never got the call I was promised @ThreeUKSupport terrible terrible company
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DISCOLover
(@PurpleKing1980) reported
from
Great Yarmouth, England
@ThreeUK Wish you we’re offering something to loyal customers that have been with you for 6 years - I upgraded in June and your signal has been poor in my area. Key worker and no benefits unlike other networks.
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2e0mnh
(@HarveyMnh1972) reported
from
Belton, England
@ThreeUK I had no signal since Wednesday when will it be fixed I would like some competition
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harrod
(@leviharrod) reported
from
Great Yarmouth, England
When @ThreeUKSupport @ThreeUK say they’ll credit your account £5 when you’ve been paying for a service your not receiving for a year!!! Absolute joke 😤😤
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harrod
(@leviharrod) reported
from
Great Yarmouth, England
@ThreeUKSupport Yes still no service
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harrod
(@leviharrod) reported
from
Great Yarmouth, England
@ThreeUKSupport Phone and I was advised that there is no fix date or upcoming work for the problem and I just have to wait. & I asked if my account could be credited while I’m waiting as I’m paying for a service I’m not getting and he said yes £5 credit REALLY 😂
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2e0mnh
(@HarveyMnh1972) reported
from
Burgh Castle, England
@ThreeUK so far I had know signal
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Shaun Button
(@Shaun_Button_) reported
from
Geldeston, England
@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Spike
(@Maurotheforeign) reported
@ThreeUKSupport Hum ok, so can you explain me the difference between this webchat and the customer support one because when i click that link takes me to the same webchat i used before where people weren't that motivated to even try and keep me as customer.
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Talonlan
(@GamerNick4242) reported
@velobetty @ThreeUKSupport Last time I got through to three support it was a guy sitting in their living room, completely not their fault, completely unable to provide any service whatsoever.
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Ben
(@thisisbenr) reported
@ThreeUKSupport I spent an hour and a half on the phone with your team earlier only to be passed back and forth between your technical and cancellation team who kept saying it was the other that had to help with no resolution at all (O asked for the complaints team)...
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Weird.i.am
(@weird_iam_777) reported
@ThreeUKSupport I have tried the website, the phone app, the live store & I've even called customer support; all say they'll send out a new SIM & it never arrives. Checked my details, all correct so what the hell is going on???!
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Eispan
(@Eispan) reported
@ThreeUK @SamsungMobile Are your 5G broadband packages really/truly UNLIMITED and won’t cap at 30GB? No hidden charges/gimmicks? Paying almost £70 on @virginmedia esp. w/ a price increase is starting to feel ridiculous now. We never use landlines/watch TV anyway since we have 3mobile/Netflix/Disney+ 🤔
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Ben
(@thisisbenr) reported
@ThreeUKSupport No, just that its being looked in to after we went through a series of checks. I explained we've already been through that process before a few times, that you'd sent us a new WiFi box and still not working but this was ignored and no reason given as they couldn't tell
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SeKo__
(@Ajs_29) reported
@ThreeUK hi i keep having problem with my mobile broadband! No internet access!Please help i use it for my online order!
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Weird.i.am
(@weird_iam_777) reported
@ThreeUKSupport I'm sorry? YOUR DISAPPOINTED???! Is that a joke?! 'You'll recieve your new SIM in 1-2 working days' & surprise, it NEVER arrives!! That is all I EVER get, no other 'advice' has ever even been offered to me AT ALL. I have been a customer for a decade & you treat me like garbage!!
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Simon7432618316
(@SimonTracey6) reported
Makes sense to help them now rather than wait until it's too late . Without them in the future there will be no future. #donatefodthefuture @EE @ThreeUK @antanddec this needs to happen #BeKind