3 (Three) Outage in Lowestoft, Suffolk, England

@C4supershoppers I would love to talk to you as @ThreeUK have still not sorted this problem

@ThreeUKSupport Phone and I was advised that there is no fix date or upcoming work for the problem and I just have to wait. & I asked if my account could be credited while I’m waiting as I’m paying for a service I’m not getting and he said yes £5 credit REALLY 😂

Honestly no wonder it was the best deal i found because it doesn’t ******* work & customer services are shit!! Beyond angry right now @ThreeUK @ThreeUKSupport

When @ThreeUKSupport @ThreeUK say they’ll credit your account £5 when you’ve been paying for a service your not receiving for a year!!! Absolute joke 😤😤

@ThreeUKSupport Yes still no service

Great customer service from @ThreeUK

@sugarmaddy94 About bloody time !!! Still haven’t had any joy with @ThreeUK bloody shit x

@ThreeUK I hope your satisfied with how you’ve treated a loyal customer today by asking them to wait a further 72 hours for a company to try and find my parcel before doing anything your end, I’m paying for a phone I haven’t received

@ThreeUK @DPD_UK the service I have received over the past few days is a complete and utter joke, no phone delivered on 18th like it should have been and still no now to be told by DPD they are classing item as ‘missing’ and got to wait 72 hours till three do something about it

@ThreeUKSupport Tried web chat and got cut off every time due to my shit signal

@ThreeUKSupport All of them when I’m at home I get no service at all and can only get messages through using WiFi

@sugarmaddy94 @ThreeUK They credited my account a couple of times until it was fixed because as you said paying for a service I’m not getting !! 😡but I just haven’t got the time to spend on the phone explaining the situation again and again you know

@ThreeUKSupport guyysss why do I have no signal for the last hour 🥺🥺😩😩😩😩😩😩😩😩😩😩😩😩😩

@Alyssha1993 @ThreeUK It's so bad!! And disgusting! Like I put a certain money away for my phone bill..and now it's messed up my whole Direct Debit...so had to pay a extra £5 For paying by card & then had to reset my DD back up!! X

@ThreeUKSupport Your website says there are known network issues....

Any news on when your network be back working In NR30 3LD @ThreeUK @ThreeUKSupport

@ThreeUK @ThreeUKSupport Network is down in my area ( Checked your website ) NR30 3LD can't use any of your 3G/4G services or make/receive calls/texts - Wifi calling switched on but not working

@ThreeUKSupport Typical.. Not ideal at all and the Sony ZX premium doesn't appear on the list. So looks like a new network for me..

@Yorkie71 @BrianMaddenSite @KyleJohnsonTTGT My network @ThreeUKSupport is falling back to 3 in Ip332 at the moment 🙄I’d be grateful for 3G 😬

Never doing home delivery with @ThreeUK again

@ThreeUK do you have any plans to give your customers visual voice mail as the current system is a nightmare and very slow yo navigate.

@ThreeUKSupport Hopefully we can get around it then! Signal at home is essentially non-existent. I've been 100% reliant on InTouch.

@REALSgtBrdStk @ThreeUKSupport Loads for me but no SSL cert and is slow

@SarahRedsky @rosesandbricks @ThreeUKSupport @ThreeUK @pepperbackfish @BBCWatchdog @O2 do have a "charge to bill bar" which can be applied to Consumer accounts (not to business accounts) effective against #payforitscams. They don't normally refund victims and have same cavalier attitude as @ThreeUK. @EE are the only network to offer real protection.

They have now charged me an extra £25 on my next bill for sorting it out. Worst network provider I have ever been with, changing back to @ThreeUK ASAP.

@ThreeUKSupport just received message re end of support for InTouch app. This was major factor in recent move to three as poor signal at home but fine elsewhere. don't have compatible phone

@jlandpartners @AppleSupport I started to believe now that the quality of Apple devices sold by JL is questionable. When I was buying iPhone for my wife JL partner dropped box on the floor and offered it to me. Refused. I have iPhone from @ThreeUK and no issues at all. 2 of 2