3 (Three) Outage Report in Saltash, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Saltash, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Saltash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Saltash, England
Latest outage, problems and issue reports in Saltash and nearby locations:
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Judith Smith
(@cyclingjudith) reported
from
Plympton, England
@ThreeUK phone issues all day and not able to answer important calls. whats happening?? Is it just Plymouth or everywhere?? #threenetwork #nosignal #three
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Dr Nigel J. Marley
(@Nigel_Marley) reported
from
Plymouth, England
@ThreeUK disappointing service when it takes 4 days for missed call messages to arrive at phone. Call centre advice is to connect with 2G/3G only. Very poor service!
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Martin Burgess-Moon 🏳️🌈
(@BurgessMoon) reported
from
Plymouth, England
@ThreeUK Hi, I’m trying to speak to someone. However, when I call I keep being directed to “live chat” on your app. But your app is down for maintenance. M x
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Neil
(@dyrms86) reported
from
Plymouth, England
@ThreeUKSupport Work postcode between the hours of 2pm and 10pm. 4G performance drops and I am forced to switch to 3G to get any data signal. This has been happening a few months. Random 2 to 3 day periods. Also happens to my friend sitting next to me which suggests that it isn’t my phone.
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Jason Fisher | ジェイソン
(@JasonFisherLive) reported
from
Plymouth, England
@ThreeUKSupport Only received one email. No payments have been taken out. I called the number in the email and asked the advisor to cancel everything just to be sure. I keep getting calls from one of your call centres. When I answer nobody responds and then they hang up.
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nicola boyer
(@nicolaboyer) reported
from
Plymouth, England
@ThreeUKSupport Is there any other way I can contact someone in England regarding this? I’ve never experienced such poor customer service and am finding it almost impossible to speak to anyone!
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Alanna Nicole
(@alannanicolexxx) reported
from
Plympton, England
@ThreeUKSupport I now have over a year and a half left on my contract and a broken phone that I pay over £50 a month for and I had to pay the excess fee of £100, to basically swap a broken phone for another
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Noah Evans 🌈
(@ThisIsNoahEvans) reported
from
Plymouth, England
@OnlyRealJames @onlytruejosh @ThreeUK It’s not that, it’s just that they have an awful network.
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claire
(@xslinky09x) reported
from
Plymouth, England
@ThreeUKSupport why is it I have unlimited data but received a text to say I’ve ran out of date! Help!
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Daniel Sykes-Gelder
(@DSGSSM) reported
from
Plymstock, England
@ThreeUKSupport as ever amazing customer service, 15 minutes and sim only bill almost halved! Maybe I should have got a new handset.....
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone
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Tim
(@teslagirls2) reported
from
Plymouth, England
@ThreeUK rubbish customer service today, not helpful, poor language understanding
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Robinson
(@chrislrobinson) reported
@ThreeUKSupport Still not seeing any improvement today? What’s the crust problem and what is the ETA in the fix?
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Chris Robinson
(@chrislrobinson) reported
@ThreeUKSupport I’m afraid this isn’t really an option as I need 4G connectivity for certain aspects of my job. I don’t understand why it has been 3 weeks and there’s still an issue, it’s not just today
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Carl | Hamilton Technology Systems
(@hamiltontechsys) reported
@ThreeUKSupport Amazing how Three Business are happy to let companies charge users for services and they wash their hands of it 👏 Great Customer Services right there
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Nick Lewis
(@corianderhater) reported
@ThreeUKSupport Not today. I was told it’s a wider issue with Sky Q and 3. Are you able to find out if it is being resolved anytime soon?
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Aurakite
(@Aurakite1) reported
Ridiculous @ThreeUK @ThreeUKSupport I pay £35/month for this service. This is day 2 where there's been no internet or anything. I get no warnings about work in my area. Although this seems to happen EVERY month now..
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Emalkay
(@emalkay) reported
@ThreeUKSupport 5G internet not working here in the centre of Birmingham for 2 days now, rubbish!
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Simon
(@lostgate92) reported
So, @O2 and @EE, I'm currently paying £10 a month for 15gb of 5g data, but their service is getting worse, even in non busy areas. Do either of you have something similar? PAYG only, no contracts, even rolling monthly ones, @ThreeUK have screwed me over in the past with those
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HUW
(@HUW1967) reported
@ThreeUK Horrid experience with call centre -very unhelpful,reluctant to put me to complaints ‘they’ll just confirm what I said’ Complaints team were EXCELLENT, fully resolved my issue quickly. Training need for 1st operator- not be defensive I nearly left 3, but have now stayed
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Chris
(@cabreen75) reported
Very dissatisfied with @ThreeUK, ordered a new @apple IPhone on the 29/10 to be delivered 16/11, I’ve just received a message stating it won’t arrive until 30/11, exceptionally disappointing customer experience 😡😡
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Phil Groom #KeepYourDistance, I may be infectious
(@notbovvered) reported
@ThreeUKSupport Hi Rhiannon, thanks for your reply. Just wanted to talk to someone about an issue, y’know? But it seems your company doesn’t like talking to its customers, we’re pushed into online chats instead. Totally not helpful. Please reinstate real people conversations. Thanks.