3 (Three) outages and service status in Polegate, England

Problems in the last 24 hours in Polegate, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Polegate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Polegate, England

Latest outage, problems and issue reports in Polegate and nearby locations:

• 
  Simon Rose (@SimonOnAir) reported 11 minutes ago from Eastbourne, England

  Appalling, rude service from @EE store. Also, my wife bought an iPhone from them outright last month and they have locked the phone even though not on contract. Told it will cost her to unlock. Sharp practice. I’ve used @ThreeUK for years. They’re consistently good!!!

• 
  PaulStokes (@Stokesie09) reported 13 minutes ago from Eastbourne, England

  @ThreeUK Still not working. 2 days without signal or data. No idea if my boss has been calling or texting. Ridiculous. Get it sorted.

• 
  Stephen Halbhuber (@SHalbhuber) reported 22 minutes ago from Eastbourne, England

  @ThreeUKSupport No it’s still awful never had any trouble with 3 before been with you for 14 years

• 
  Stephen Halbhuber (@SHalbhuber) reported 24 minutes ago from Eastbourne, England

  Hay @ThreeUK Since 10am in Eastbourne we have had no signal or internet can only use on WiFi Any help ??

• 
  𝙹𝚊𝚜𝚜 𝙿𝚒𝚗𝚒𝚕𝚒 (@JaszerP) reported 26 minutes ago from Eastbourne, England

  @ThreeUK Hi! I still can’t use my data. Please help 😢

• 
  𝙹𝚊𝚜𝚜 𝙿𝚒𝚗𝚒𝚕𝚒 (@JaszerP) reported 28 minutes ago from Eastbourne, England

  Been thinking of switching providers as @ThreeUK ‘s reception/mobile data has been really bad these past few months! Anyone else experiencing the same problem?

• 
  Craig White (@CraigWhite10) reported 28 minutes ago from Peacehaven, England

  @ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored

• 
  Craig White (@CraigWhite10) reported 40 minutes ago from Peacehaven, England

  @ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money

• 
  Tim Murray 🔶 #MakeVotesMatter (@Tim_J_Murray) reported 51 minutes ago from Uckfield, England

  @ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport

• 
  Dan Woolridge (@DMWoolridge) reported 58 minutes ago from Eastbourne, England

  @ThreeUKSupport Thank you. A support guy has already look into it today. He is sending me a new sim to try. Hopefully that works

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Baz (@49_timelessness) reported 9 minutes ago

  @ThreeUK @ThreeUKSupport I would like to add why since capping pay go data to 25mb/s that where as you started supporting rcs messaging on iPhone over the three network, currently when I send messages to people who have android phones and I have sent texts and rcs messaging was supported, it longer appears to be? Overall the pay go service isn’t too bad but three uk/ mobile did cause me no end of problems and you still didn’t investigate the so called issue of fraud that had been committed by someone attempting to take out an E sim contract in my name and account for which you inadvertently just cancelled my contract and phone line with no warning followed by weeks and months of deliberate hassle and no investigation… Bizarre!

• 
  Ailon (@loneyai) reported 10 minutes ago

  .@ThreeUK your customer support is horrible. Won’t let me cancel a broadband contract. I am now considering switching my mobile provider as well.

• 
  Deb Hiton (@DebHiton) reported 11 minutes ago

  @ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!

• 
  「Fictitious Person」🏴‍☠️ (@Good_Bye_Earth) reported 13 minutes ago

  @ThreeUK Hi, please can you provide a email address to make a formal complaint. I have tried your phone numbers and get cut off. I have tried click the chat now button and doesn't work. Please provide an email address please

• 
  David Clarke (@DavidCl88428325) reported 21 minutes ago

  @ThreeUK yet again your network went down in the bt54 area during the week, wednesday 13th may, why? At a time when i most needed a signal due to a relative in hosp, you let me down yet again! Your network, customer service and attitude are awful! When is the next outage?

• 
  Antony Attree ☘️ (@AntonyAttree) reported 21 minutes ago

  @ThreeUK are you experiencing problems in the BS26 area?? Coverage here has always been bad! Really bad,but the last few days It’s been horrendous!

• 
  Ailsa (@Ailsa56202286) reported 25 minutes ago

  Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

• 
  XRP for greener Bags €£¥₩$💜 (@PeelXr) reported 28 minutes ago

  @ThreeUK Worst customer service I have ever encountered. Avoid this company !!!!!!

• 
  Mark Chappell (@MarkChappe93649) reported 29 minutes ago

  @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

• 
  GIFTSpromo (@Gpromo_UK) reported 29 minutes ago

  @ThreeUK "Life Needs a Big Network" You're right, when exactly are you going to actually provide it?