3 (Three) Outage Report in Neyland, Pembrokeshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Neyland, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neyland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Owen
(@lucyeowen) reported
@ThreeUK Hello, my partner took out a new contract with Three this morning, but hasn't had a receipt/confirmation email, when is this likely to come through? Customer service gave a number which put him through to Tesco mobile....help please! :)
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Emily Donna
(@emrichardsonn) reported
2 hours on the phone with @ThreeUK to be transferred between 5 different people, to then be disconnected with no call back and receive a message saying my complaint has been resolved. Absolutely appalling!!!! 😡😡
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ShaVerZ™ ツ
(@ShaVerZ_) reported
@ThreeUKSupport SIM CARD INFO shows the number as UNKNOWN - I know how a SIM Card works and there seems to be many users with this problem, after ordering a replacement SIM. I use another SIM from another provider and number shows. Typical Three!
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Amie
(@aimz234) reported
@ThreeUK worst customer service from you guys ever, still waiting for the £98 refund Iv been promised 2 weeks, after taking fraudulent payments from my account, lucky I noticed! Wonder how many people other you’re robbing #shameful
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Ricky Walker
(@RickyWalker1988) reported
@ThreeUKSupport Why congestion All of a sudden. Where is my closest mast. I know one of O2s masts are down in the area.
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Kate Simons
(@kate_hufc) reported
@ThreeUKSupport It’s my mum. She’s able to send texts to me but I can’t send them back. But I can ring her and I have no issues sending texts to other numbers
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Stuart Parr
(@wonkotsane) reported
@ThreeUKSupport It's been about 15 minutes now. Getting fixed line broadband installed on Monday because you're not providing the service we're paying for so will be cancelling the contact. You've rolled out 5G down the road but not fixed the 4G already here. Priorities are wrong.
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Kate Simons
(@kate_hufc) reported
@ThreeUKSupport Not noticed any other connection issues. Mum is a pay as you go Tesco customer who has WiFi on her phone but not data. She’s receiving text messages from other numbers and is able to send text messages fine too.
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Will Price
(@will_price_94) reported
@ThreeUKSupport That doesn't work for me, it says I have to wait for my first bill after going Option 4 > Option 3 and doesn't give me an option 4 at that point in the decision tree.
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julia levytwomey
(@JLevytwomey) reported
@ThreeUK another round of miserable customer service. 20 min phone call and 3 text conversations just to change my plan. Despite going thru everything Daniel didn’t actually apply it to my account 😡