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3 (Three)

3 (Three) outages and service status in Malmesbury, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Malmesbury, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Malmesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

  • thompsonrob
    ithompsonrob 13.1.2 (@thompsonrob) reported from Chippenham, England

    @ThreeUKSupport @annsummerscarol At the moment, your call waiting times are TERRIBLE!!!!!

  • Wilko_UK
    Paul Wilkins (@Wilko_UK) reported from Nailsworth, England

    @ThreeUKSupport Can you check your mast in GL6. Possible lightning damage, data rates v.poor now

  • mikeycbright
    Mike Bright (@mikeycbright) reported from Chippenham, England

    Disappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could meet my legal right for a refund!

  • ruthii_rawr
    Ruthii Trudie 🇫🇷 🇬🇧 ☀️ (@ruthii_rawr) reported from Chippenham, England

    @ThreeUK this is the first time in.. 7 years that I am disgusted with you. Increasing my contract by DOUBLE, forcing me to look elsewhere. I'm so so so upset right now. I could pay 2£ more and get 2gb less, but that is just as bad.

  • thompsonrob
    ithompsonrob 13.1.2 (@thompsonrob) reported from Chippenham, England

    @ThreeUKSupport I called and cancelled that order after spending over 3.5 hours on hold trying to sort this issue which only ended yesterday afternoon. I am so cheesed off with @DPDgroup_news (Bristol Depot) and you guys at 3 for failing when it comes to customer service and call waiting times

  • andymatthews
    🤞🏻Andy 🤦🏼‍♂️ (@andymatthews) reported from Corsham, England

    @willjennings80 @ThreeUK Some cell towers are bad. The O2 one around Kings College for me just doesn’t work at all. Must be a mechanism to report on their website.

  • mikeycbright
    Mike Bright (@mikeycbright) reported from Chippenham, England

    Disappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could not meet my legal right for a refund!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SteWhoPlays
    Ste 🌱 (@SteWhoPlays) reported

    So @ThreeUK tell me do you usually ignore people's request to cancel the Paramount Plus add on. I cancelled when I got an email about paying for it.....guess what, you've charged me for it. Also cancelled it again today, no confirmation email or text. Poor form

  • MrSteveBerman
    Ell💕 (@MrSteveBerman) reported

    @ThreeUK Your customer service team is actually so impolite it’s ridiculous. Train them better please

  • Marc_imms
    Marc (@Marc_imms) reported

    @ThreeUK can anyone help me I’ve. Called customer service they told me to ask in store, the young girl in store couldn’t help my app doesn’t work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I can’t view bills .

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

  • loulitagill
    loulitagill (@loulitagill) reported

    @ThreeUK @ThreeUKSupport now you want to charge me £13.92 for a service I wasn’t even using during the 16-20 May when I had no mobile WiFi installed because you kept sending me packages with missing equipment. Worst experience with a company ever!

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Why is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.

  • Fartohot666
    Scott stevens (@Fartohot666) reported

    @ThreeUKSupport what’s going on ever since I got my new iPhone last year signal been terrible I travel the uk for work constantly signal dips in and out terrible 4g and 5g I’ve been with you years I can’t put up with this much longer

  • RealAreYouReady
    Are You Ready? (@RealAreYouReady) reported

    @ThreeUK Why are your Indian customer service putting the phone down on me? Can i get a call back from an ENGLISH person please.

  • andreaowenss
    𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported

    Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.

  • MarkChappe93649
    Mark Chappell (@MarkChappe93649) reported

    @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom