3 (Three) Outage in Malmesbury, Wiltshire, England

@ThreeUKSupport Can you check your mast in GL6. Possible lightning damage, data rates v.poor now

@willjennings80 @ThreeUK Some cell towers are bad. The O2 one around Kings College for me just doesn’t work at all. Must be a mechanism to report on their website.

@ThreeUKSupport @annsummerscarol At the moment, your call waiting times are TERRIBLE!!!!!

@ThreeUKSupport I called and cancelled that order after spending over 3.5 hours on hold trying to sort this issue which only ended yesterday afternoon. I am so cheesed off with @DPDgroup_news (Bristol Depot) and you guys at 3 for failing when it comes to customer service and call waiting times

@ThreeUK this is the first time in.. 7 years that I am disgusted with you. Increasing my contract by DOUBLE, forcing me to look elsewhere. I'm so so so upset right now. I could pay 2£ more and get 2gb less, but that is just as bad.

@ThreeUKSupport I don't think I want to upgrade to a network that lie to me

@ThreeUKSupport 1/2 account no 7782531537, I was informed that the company is aware of all the trouble and the cancellations team is going to fix the issue on their end I am to ignore all the CRS messages and not to worry about it anymore.

@marcio_delgado @jimwaterson @SkyUK @ThreeUK @Poundland As I said, you get what you pay for. Ps - I also like Poundland, but I’m not going to expect Waitrose levels of service.

@ThreeUK Thanks for the recommendation to do the Shaw academy they have taken money from my account without permission, complete mess up on your part for putting out a keep busy message to your customers Thanks alot Three, I better get compensated for this shit Joke

@ThreeUKSupport please help me . New contract but same number . You haven't taken the money that was due on 29th . Not paying you manually as you took 2 lots last time and I had to wait weeks for a refund !

@ThreeUK I’ve been trying to talk with someone but your phone lines keep disconnecting after advising to use the chat facility on the app or website. The chat facility is showing as currently unavailable. Please help

Hey @ThreeUKSupport why are you putting my bills up in the middle of a pandemic, while you struggled to provide service to me for the last few months anyway, citing “work” that needs to be done or is already done but not done… depending on which advisor I speak to…

@ThreeUKSupport And the screen,link you supplied looks suspiciously similar to the link I had access to 2 weeks ago,when I complained about the same related issue-the team didn’t have access to billing information.I fear as usual,3 don’t care about their customers, no one seems to care

@VodafoneUK @EE @O2 @ThreeUK **** off with your 5g..4g seems to be doing ok. Research on lab mice shows that cause cancers in the brain because the radiation can bypass the brain blood Barrier. It's also deforms cells in the body.

@marcio_delgado @jimwaterson @SkyUK @ThreeUK Three is the Poundland of network providers. You get what you pay for. If you have any sense, move to EE.

@ThreeUKSupport hi, I need help with my phone and unable to get anybody on a chat. I have tried ringing, it keeps referring to a store chat which is not responding. O appreciate business is not as usual at this time. Thanks