3 (Three) Outage Report in Ilchester, Somerset, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ilchester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ilchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 05: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ilchester, Somerset, England
The most recent 3 (Three) outage reports came from the following cities: Somerton and Yeovil.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Internet | ||
Internet | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ilchester, England
Latest outage, problems and issue reports in Ilchester and nearby locations:
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Peter Edmondson (@PeteyNojjysdad) reported from Butleigh, England
@ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke
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Peter Edmondson (@PeteyNojjysdad) reported from Yeovil, England
Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?
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𝘼𝙙𝙖𝙢 (@acmtix) reported from Castle Cary, England
@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England
Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!
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Jill Taylor (@JillTay87040605) reported from Yeovilton, England
@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Steve Griffiths (@stegrif) reported from Athelney, England
@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Oliver's Coffee House (@OliversSherbs) reported from Yeovilton, England
@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England
@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here
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Angi Long (@Angisolar) reported from Brympton, England
@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England
I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England
@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!
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Avi Greek (@avstar25) reported from Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Hysted (@hhysted) reported
Hey @ThreeUK I’m getting quite a lot of calls from 3 asking if I’m satisfied and to discuss offers! I’m not at @ThreeUK customer anymore and I’ve asked not to be called. Can you sort this or do I need to discuss with your regulator?
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Gareth Harrison (@garethharrison) reported
@VodafoneUK @ThreeUK Dear Vodafone, please sort out the three network. It’s ******* shite!
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Gareth Harrison (@garethharrison) reported
@ThreeUK your network is shite.
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Ash (@AshCooper_1) reported
@ThreeUK what on earth is going on with signal atm absolute shite
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RachT234 (@RachT234) reported
Out of frustration, I called @ThreeUK via Relay UK on 21 June to ask about a refund. I immediately asked to be transferred to billing. The agent ignored my request and spent over 25 minutes speaking at me, not with me. The Relay Assistant even prompted them to slow down. They didn’t.
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GioAdvises (@gio1ace) reported
@ThreeUKSupport what is going on calls are going through but I can’t hear anything nor can I receive any calls your network is so ****
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Richard Green (@Richard79059) reported
@ThreeUK Was told that I didn’t answer my phone for GP call appointment then reception told me that 2 emails was sent, which was not received on my phone , Very poor customer service from Three I checked the three web site , Message read no issues,
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Christopher England 🇬🇧 (@christopher_eng) reported
@ThreeUKSupport My partner's phone has suddenly decided it can't register on the network. She's in Liverpool, L1. Is there a network issue?
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Robert Pullan (@PullanTrustees) reported
@ThreeUK @ThreeUKSupport never had so much intermittent and slow network since the merger closed. Are you fiddling with things? WV1 near the Shell garage.
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Katie-Louise (@bluekatie25) reported
@ThreeUKSupport Hi after being promised a resolution by Friday it has still not been resolved. I have now been told they don’t know how long it will be till it’s sorted. This is not good enough