3 (Three) Outage Report in Ilchester, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ilchester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ilchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ilchester, England
Latest outage, problems and issue reports in Ilchester and nearby locations:
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here
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Angi Long
(@Angisolar) reported
from
Brympton, England
@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!
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Jill Taylor
(@JillTay87040605) reported
from
Yeovilton, England
@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Oliver's Coffee House
(@OliversSherbs) reported
from
Yeovilton, England
@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Peter Edmondson
(@PeteyNojjysdad) reported
from
Yeovil, England
Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?
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Steve Griffiths
(@stegrif) reported
from
Athelney, England
@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!
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𝘼𝙙𝙖𝙢
(@acmtix) reported
from
Castle Cary, England
@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Arnold
(@JustinArnold_UK) reported
@ThreeUKSupport I have been trying to make a purchase from your website, but keep seeing the message that your entire service is down for essential maintenance. How much longer will I need to wait before buying something from Three?
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Emma Simmons
(@kewors13) reported
@ThreeUKSupport @ThreeUKSupport I did receive a phone call and was told the issue would be resolved, but I have been told that before and it wasn't. I haven't yet had any written confirmation and I'm afraid I won't believe this actually is resolved until I have that.
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Michael James Stewart
(@_MichaelStewart) reported
@ThreeUKSupport have the worst support going, no uk offices or straight answers for poor service, team reading from the same book copy & paste, was also told to climb my nearest 5G mast and turn it on and off #three5Gisslowerthan3G
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Peter Baldwin
(@PBOps123) reported
@ThreeUKSupport Not after..... I think the Spanish network has booted me as i have voice but no data
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Khaine's Korner
(@KhainesKorner) reported
Welp, I'm back to using my phone because the internet is STILL down. Hey @ThreeUK can you hurry up with putting up a 5G mast near me cos I'm apparently in a random dead spot where just my street doesn't have it. Kkthx ;)
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Justin Arnold
(@JustinArnold_UK) reported
@ThreeUK I have been trying to make a purchase from your website, but keep seeing the message that your entire service is down for essential maintenance. How much longer will I need to wait before buying something from Three?
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sam connor
(@sam_connor1997) reported
@ThreeUK trying to call your customer services (open from 8am) to be told they're closed. Had so many issues since joining a week ago this is very poor service! Someone contact me please.
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Laura
(@Laura35425437) reported
It’s a shame that @ThreeUK don’t make as much effort to inform customers of their offers as they do about price rises. Feeling ripped off as a ‘loyal’ customer.
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Fernando Partridge
(@FernandoPartri8) reported
@ThreeUKSupport 4g isn’t even working 💩 💩 💩 basically I have to work from home and run a family house using 3G. Who can I speak to regarding a complaint? Please don’t say your useless “Technical Support Team”
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Dami
(@Dami1190) reported
Back to @ThreeUK signal so much better