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3 (Three)

3 (Three) outages and service status in Ilchester, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Ilchester, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ilchester, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ilchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Ilchester, England

Latest outage, problems and issue reports in Ilchester and nearby locations:

  • OliversSherbs
    Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England

    Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!

  • OliversSherbs
    Oliver's Coffee House (@OliversSherbs) reported from Yeovilton, England

    @ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating

  • Angisolar
    Angi Long (@Angisolar) reported from Brympton, England

    @ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!

  • PeteyNojjysdad
    Peter Edmondson (@PeteyNojjysdad) reported from Yeovil, England

    Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?

  • PeteyNojjysdad
    Peter Edmondson (@PeteyNojjysdad) reported from Butleigh, England

    @ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke

  • OliversSherbs
    Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England

    I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!

  • JillTay87040605
    Jill Taylor (@JillTay87040605) reported from Yeovilton, England

    @ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it

  • acmtix
    𝘼𝙙𝙖𝙢 (@acmtix) reported from Castle Cary, England

    @BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.

  • avstar25
    Avi Greek (@avstar25) reported from Glastonbury, England

    @ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!

  • stegrif
    Steve Griffiths (@stegrif) reported from Athelney, England

    @ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁

  • OliversSherbs
    Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England

    @ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here

  • OliversSherbs
    Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England

    @BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ailsa56202286
    Ailsa (@Ailsa56202286) reported

    Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

  • ROSS_G3LL3R
    naomi (@ROSS_G3LL3R) reported

    @ThreeUK As a young woman travelling abroad not only is this very dangerous but also absolutely disgusting that you think it’s acceptable to treat customers this way just to make more money! Sort it out @ThreeUK

  • rhysllwyd
    Rhys Llwyd (@rhysllwyd) reported

    Unfortunatelly @ThreeUKSupport are similar in my town center (Caernarfon, North Wales). Phones shows there is 4G signal but often nothing loads. They’ve said in the past it’s a local temporary fault. But I’m sure it’s bandwidth/network capacity issues.

  • loneyai
    Ailon (@loneyai) reported

    .@ThreeUK your customer support is horrible. Won’t let me cancel a broadband contract. I am now considering switching my mobile provider as well.

  • KRUNAL1
    K (@KRUNAL1) reported

    @ThreeUK why are you scamming customers by letting third party companies add subscriptions to the broadband service ? What is Weezchat that I have never signed up for ? £18 pounds ? How ? When asked to cancel you can’t, so you can add without my permission taken from me account but can’t cancel? How to cancel ? They send a sms ? How when it’s hub ? @Ofcom @IanMurrayMP please can this be looked into - I’m not the only one that been scammed, there’s hundreds of people

  • jnides8
    Jim D (@jnides8) reported

    First world problems but @ThreeUK changing their £1 coffee deal has lost them a customer. I could just about put up with the ****** coverage in return but there's no incentive to stay now.

  • rohittkumarr28
    Rohit Kumar (@rohittkumarr28) reported

    @ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.

  • rohittkumarr28
    Rohit Kumar (@rohittkumarr28) reported

    @GOVUK pls look through @ThreeUK service. They should be penalised

  • duxbury2002
    Golfing through 2025 (@duxbury2002) reported

    Anyone have issues with @ThreeUK data calculation? My new billing cycle started 3 days ago. My app says my usage is 996kb of data. That’s 0.001GB. The graph shows that I have 8GB left of my 12GB allowance, so 4GB used. I called them, they say I have used 2GB. #ripoffbritain

  • siyabuilt
    Siya (@siyabuilt) reported

    @robj3d3 @ThreeUK bro I had the EXACT same thing happen to me with my Swiss provider, I call em up and they tell me "we don't have you as a customer in the system"