3 (Three) outages and service status in Ilchester, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Ilchester, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ilchester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ilchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Ilchester, England
Latest outage, problems and issue reports in Ilchester and nearby locations:
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Steve Griffiths (@stegrif) reported from Athelney, England@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, EnglandIs anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!
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𝘼𝙙𝙖𝙢 (@acmtix) reported from Castle Cary, England@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Peter Edmondson (@PeteyNojjysdad) reported from Yeovil, EnglandHey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, EnglandI spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!
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Oliver's Coffee House (@OliversSherbs) reported from Yeovilton, England@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Peter Edmondson (@PeteyNojjysdad) reported from Butleigh, England@ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke
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Jill Taylor (@JillTay87040605) reported from Yeovilton, England@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Avi Greek (@avstar25) reported from Glastonbury, England@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Angi Long (@Angisolar) reported from Brympton, England@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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Hannah Penn (@Hannah_Penn) reported@threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.
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Jon Hilton (@Jonhilton77) reported@ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.
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Andy Co© (@andy_cowburn) reportedWhat’s happened to @ThreeUK service has been terrible for two days now, HD4 area. @ThreeUKSupport
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Mushtaq Khan (@mushtaqkhan7637) reported@ThreeUKSupport why is the service so crap I’ve been having problems for about two weeks now it’s ridiculous Birmingham area it just hit and miss
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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BritainAnon (@BritainAnon) reported@ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!
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Antony Attree ☘️ (@AntonyAttree) reported@ThreeUK are you experiencing problems in the BS26 area?? Coverage here has always been bad! Really bad,but the last few days It’s been horrendous!
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Evonne O (@f1lover75) reported@ThreeUKSupport want to put in a complaint about yiu bot helping me to for the number 07397 525596 as I asked for help as a vulnerable customer. I did made the payment hor the payment scheme but the system says I didn't got it. I
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elizabeth Brown (@Elizabethjagb) reported@LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working