3 (Three) outages and service status in Herefordshire, England

Problems in the last 24 hours in Herefordshire, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Herefordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Herefordshire, England

Latest outage, problems and issue reports in Herefordshire and nearby locations:

• 
  Simon Saunders (@SimonSaunders77) reported 4 minutes ago from Herefordshire, England

  Hey @ThreeUK Your call centres are terrible, truly truly terrible. I don’t want a chat about it, just wanted you to know.

• 
  kelly spencer (@wkdblonde) reported 5 minutes ago from Herefordshire, England

  @ThreeUKSupport Can someone help please, I’ve been put on the wrong price plan

• 
  kelly spencer (@wkdblonde) reported 8 minutes ago from Herefordshire, England

  @ThreeUK I need some help with my 3 price plan please. I’ve been put onto the wrong one

• 
  Keith Flitton (@keithflitton) reported 25 minutes ago from Ross-on-Wye, England

  @dpd_support just an update....lots of apologies but no action. Sorry @ThreeUKSupport you’re losing a loyal customer because of a poor delivery service.

• 
  尺ㄚ卂几 👬 (@Ryan_D_B) reported 27 minutes ago from Herefordshire, England

  @notorious_twub I’ve had no issue with @ThreeUK and I’ve been with them for the last 7years

• 
  Simon Saunders (@SimonSaunders77) reported 44 minutes ago from Herefordshire, England

  @ThreeUKSupport No there isn’t thanks. I rang to cancel two of my lads’ sim only deals as they now have monthly contracts with you, and STILL had to sit through the sales pitch about other contract options. You also hadn’t updated our address after being told twice. It’s just poor. Thanks though

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Gammon (@Tommyfreakintee) reported 3 minutes ago

  @ThreeUKSupport having a terrible experience with your live chat. Being given conflicting advice and really need some support to get something resolved. Help!?

• 
  joy thomS (@thomSJoy) reported 5 minutes ago

  @ThreeUK is anyone else having problems with @ThreeUK connection

• 
  mia (@MiaxKempster) reported 7 minutes ago

  @ThreeUKSupport customer support on live chat is shocking. SIM card didn’t arrive in the envelope, so contacted as it says on the envelope, and will not send a replacement due to “incurring the credit limit” I have said it didn’t arrive, so nobody should be spending any money!

• 
  UK Beauty Online (@UKBeautyOnline) reported 8 minutes ago

  @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossuble to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service

• 
  Graeme (@woodenscot) reported 8 minutes ago

  .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

• 
  Rizwan Ali (@rizwanalihaidr) reported 9 minutes ago

  Hi @ThreeUKSupport , This is now a formal complaint. I have been a loyal customer for over 10 years, and the service I’ve received recently is completely unacceptable. I am being significantly overcharged. my bill should be £15 + £28 for broadband, yet £104 was taken last month

• 
  Caedmon Mullin (@caedmon_m) reported 9 minutes ago

  Hey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 13 minutes ago

  For **** sake @smartymoblie get your system fixed we now have no phone or internet @threeuk pull your socks up this is downright disgusting we had 10meg 18 months ago now nothing

• 
  Aln8tdfthr2 (@aln8tdfthr2) reported 14 minutes ago

  @ThreeUKSupport you've cancelled my internet from today instead of 24th march as requested and I'm told it will take 72 hours to investigate your error. Meanwhile my daughter can't submit online homework and my wife can't submit uni assignments, no streaming either. Awful service

• 
  graham paterson (@grahampaterson9) reported 14 minutes ago

  @ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next