3 (Three) outages and service status in Ross on Wye, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Ross on Wye, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ross on Wye, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ross on Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at 3 (Three)
3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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3 (Three) Issues Reports Near Ross on Wye, England
Latest outage, problems and issue reports in Ross on Wye and nearby locations:
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kelly spencer (@wkdblonde) reported from Herefordshire, England@ThreeUK I need some help with my 3 price plan please. I’ve been put onto the wrong one
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Rob (@eaglesboy2) reported from Malvern Wells, England3 times I’ve called and it’s still not be done. Farcical service. @ThreeUKSupport
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Keith Flitton (@keithflitton) reported from Ross-on-Wye, England@dpd_support just an update....lots of apologies but no action. Sorry @ThreeUKSupport you’re losing a loyal customer because of a poor delivery service.
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尺ㄚ卂几 👬 (@Ryan_D_B) reported from Herefordshire, England@notorious_twub I’ve had no issue with @ThreeUK and I’ve been with them for the last 7years
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Toni (@TLSSMART) reported from Cinderford, EnglandIf you come out the window. I spoke 2 weeks ago and they haven’t sorted it. It’s very distressing and I am going round in circles. Poor show @ThreeUK I need to speak to someone. This chat for this is. No good.
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Simon Saunders (@SimonSaunders77) reported from Herefordshire, England@ThreeUKSupport No there isn’t thanks. I rang to cancel two of my lads’ sim only deals as they now have monthly contracts with you, and STILL had to sit through the sales pitch about other contract options. You also hadn’t updated our address after being told twice. It’s just poor. Thanks though
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kelly spencer (@wkdblonde) reported from Herefordshire, England@ThreeUKSupport Can someone help please, I’ve been put on the wrong price plan
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Simon Saunders (@SimonSaunders77) reported from Herefordshire, EnglandHey @ThreeUK Your call centres are terrible, truly truly terrible. I don’t want a chat about it, just wanted you to know.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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HMoody (@MissMoody79) reported@ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice
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Fiona Bell (@Fifibabybear) reported@ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.
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Mark and Roger (@MarkandRoger) reported@ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!
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Jon Hilton (@Jonhilton77) reported@ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.
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Tom Gammon (@Tommyfreakintee) reported@ThreeUKSupport having a terrible experience with your live chat. Being given conflicting advice and really need some support to get something resolved. Help!?
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Jean Cassidy (@jeanniecass) reported@ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!
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Mark Bush (@mjb8028) reported@ThreeUK issue with new phone order and not getting anywhere with the live chat. Was ordered earlier in the week with the “Saturday All Day” extra charge however it turns out it was apparently attempted delivery on Thursday and Friday this week. You aren’t taking any
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Steve Harrison (@stevejh1973) reported@ThreeUK even after the merging with Vodafone my actual phone signal remains at one bar at home (E9). And, for some reason, my WiFi calling hardly works too. It is not my phone as I have always had this problem. Basically it is impossible for me to actually make calls at home!
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely
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Caedmon Mullin (@caedmon_m) reportedHey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?