3 (Three) Outage in Gloucester, England

@EJBrookes83 @ThreeUK hope you have more luck getting a decent signal/data speeds with @ThreeUK than we have after moving from Vodafone in September 🐢 🐢 One good thing of being imprisoned through lockdown means it’s a rarer frustration than it otherwise would be.

@hayfestival Sadly I’m getting poor broadband for this one (@ThreeUK Grrrr) Will try later

@ThreeUKSupport hi! Hope you’re able to help... I’ve tried to log onto the 3 app for months on end now. It never works for me. I’d like to be able to see when my bill is due etc... can someone help please?

If you come out the window. I spoke 2 weeks ago and they haven’t sorted it. It’s very distressing and I am going round in circles. Poor show @ThreeUK I need to speak to someone. This chat for this is. No good.

Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

@ThreeUKSupport Can you check your mast in GL6. Possible lightning damage, data rates v.poor now

@ThreeUKSupport Live chat down again shock

Well, to start the day @ThreeUK is down it seems. Exciting.

@ThreeUKSupport just changed to Three from O2 today and it appears the network is down in my area - interesting start....can we check GL4 0SZ.

@ThreeUK 2/2 Just paid it, and guess what! Our phone contracts are up in 6 weeks, for which we pay you over £110pm. But we're off to another provider that might treat customers of 9 years better. Great move guys! 👍🙄

never ever known a worse company for customer service and just overall the worst ever than @ThreeUK !!! completely rude and incompetent and i’d advise everyone to stay well well clear

@ThreeUKSupport Typical response. You should investigate the issue before responding. Look at my account. The agreement was completed and the upgrade was done. Then cancelled. #customerexperience #CustomerService #poorcustomerservice

@ThreeUKSupport Hi, I've had no service since late last night. Are there any problems in the CM1 4 area? Thanks.

Ok @threesupport @ThreeUK we’re going to be having a serious conversation at the diabolical lack of service that you’re providing. I can barely do anything online this evening because the connection is so unstable.

@ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.

@ThreeUK just wanted to say what a nice change it was to deal with someone in live chat who actually made me feel like they cared and wanted to help tonight. Take a bow shirishkumar,. You need to employ more people like this

@ThreeUKSupport Though I don't live in an officially covered 5G area, I am getting a 5G signal on my phone. With this in mind is it possible for me to purchase a 5G home broadband contract?

@O2 hi. I was supposed to move my number to three today but they forgot. Not cool customer service. Can I move back to o2 please and keep my current contract? @ThreeUKSupport can you cancel my contract as I haven't used it yet?

@ThreeUKSupport poor signal CH63 9YY , been poor for last couple of days. I understand base station is on private land. Is this base station on the list for 5G upgrade?

@ThreeUKSupport if my phone was supposed to switch to three today but it hasn't and my mobile broadband also doesn't work, should I be worried?