3 (Three)

3 (Three) Outage Report in Cheltenham, Gloucestershire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cheltenham, Gloucestershire, England 04/19/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent 3 (Three) outage reports came from the following cities: Cheltenham and Gloucester.

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City Problem Type Report Time
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Wi-fi
United KingdomGloucester Phone
United KingdomGloucester Phone
United KingdomCheltenham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • ianelske Ian Elske (@ianelske) reported from Gloucestershire, England

    @ThreeUKSupport just changed to Three from O2 today and it appears the network is down in my area - interesting start....can we check GL4 0SZ.

  • CapnCole Ben Cole (@CapnCole) reported from Cheltenham, England

    Well, to start the day @ThreeUK is down it seems. Exciting.

  • _LJenkins94 𝕁𝕖𝕟𝕩𝕩♛ (@_LJenkins94) reported from Gloucestershire, England

    @ThreeUKSupport Live chat down again shock

  • daveangel1972 Daveangel (@daveangel1972) reported from Brockworth, England

    @ThreeUK 2/2 Just paid it, and guess what! Our phone contracts are up in 6 weeks, for which we pay you over £110pm. But we're off to another provider that might treat customers of 9 years better. Great move guys! 👍🙄

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • rjmiddleton Russell Middleton (@rjmiddleton) reported

    @ThreeUKSupport @ThreeUKSupport finally able to access chat by using a UK VPN (I'm in the US). Appears your chat doesn't work overseas. How are less technical users meant to use this service?🤦

  • BrokenBennett Paul B (@BrokenBennett) reported

    @ThreeUKSupport Power's back up in the area. Any news on the return of service to BB10?

  • rjmiddleton Russell Middleton (@rjmiddleton) reported

    @ThreeUKSupport @ThreeUKSupport I've tried it in Mac Chrome and Firefox, and Android Chrome - doesn't work in any. You have other people Tweeting you with the same issue. The Three PAYG is also broken (see screenshot). If I DM you the issue can you resolve here?

  • b_sqee Sarah (@b_sqee) reported

    @ThreeUK I can’t believe what Horrendous customer service I’ve just had from you. I feel robbed. Please send me the tv you promised when I signed up for the deal!! I’m at the end of my tether!

  • sambates1597 SamJayne👑 (@sambates1597) reported

    Is there a problem with the @ThreeUK network? Been flicking from no network to emergency valls only majority of the day!

  • Booskiboomkin Arthur Dent (@Booskiboomkin) reported

    @ThreeUK I think you may be having problems with your mast, eNB 9583 over in Great Barton. With band 1 + 3 with 3 UL, CA works but upload is slow. Band 3 on it's own, upload is great. Band 20 doesn't aggregate very well at all. MIMO is iffy too?

  • PhilipIngMBE Philip Ingram MBE (@PhilipIngMBE) reported

    @ThreeUK #customerservice the worst I have ever ever experienced and that is some accolade!

  • PhilipIngMBE Philip Ingram MBE (@PhilipIngMBE) reported

    @ThreeUK The detail is not for public consumption but rest assured that I will never ever recommend Three - you have no DM details, your phone customer service is shocking and emails don't get responded to!

  • AntonFerrie Anton Ferrie (@AntonFerrie) reported

    @ThreeUK for the second day running my phone has been out of action for 3+ hours, and nobody on online chat to help. What’s going on?

  • molly_lachacz molly (@molly_lachacz) reported

    @ThreeUKSupport disgusted by your customer service. My mum is desperate for her PAC code and has agreed to pay to switch. Every time she chats to anyone they say it’ll arrive in ‘1 minute’ and it doesn’t, or they make no sense at all. Can someone actually help???