3 (Three)

3 (Three) Outage Report in Cheltenham, Gloucestershire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cheltenham, Gloucestershire, England 10/17/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (27%)

    Total Blackout (27%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • ianelske Ian Elske (@ianelske) reported from Gloucestershire, England

    @ThreeUKSupport just changed to Three from O2 today and it appears the network is down in my area - interesting start....can we check GL4 0SZ.

  • daveangel1972 Daveangel (@daveangel1972) reported from Brockworth, England

    @ThreeUK 2/2 Just paid it, and guess what! Our phone contracts are up in 6 weeks, for which we pay you over £110pm. But we're off to another provider that might treat customers of 9 years better. Great move guys! 👍🙄

  • CapnCole Ben Cole (@CapnCole) reported from Cheltenham, England

    Well, to start the day @ThreeUK is down it seems. Exciting.

  • _LJenkins94 𝕁𝕖𝕟𝕩𝕩♛ (@_LJenkins94) reported from Gloucestershire, England

    @ThreeUKSupport Live chat down again shock

  • TerryGladden Terry Gladden (@TerryGladden) reported from Cheltenham, England

    Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

  • hmvkidrauhl Ria (@hmvkidrauhl) reported from Cheltenham, England

    @ThreeUKSupport hi! Hope you’re able to help... I’ve tried to log onto the 3 app for months on end now. It never works for me. I’d like to be able to see when my bill is due etc... can someone help please?

  • SherylWalpole Never Say Never Nomad (@SherylWalpole) reported from Cheltenham, England

    @hayfestival Sadly I’m getting poor broadband for this one (@ThreeUK Grrrr) Will try later

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bococoffeegard1 Bococoffeegarden (@Bococoffeegard1) reported

    @tessthebutler @ThreeUK @VodafoneUK I had Vodaphone in Salisbury and never had any issues... I moved to EE when I came to Heytesbury as Vodaphone doesn’t work here! Hope the move went well x x

  • l0oK1nG C (@l0oK1nG) reported

    @ThreeUKSupport All the while I’m sat here unable to watch the football yet again, can’t even stream a 480p video on YouTube! Your network is a joke

  • Leewaddingham lee waddingham (@Leewaddingham) reported

    Fuming! Yet again @ThreeUK @ThreeUKSupport you have shown complete disregard for me as a customer! For the second time you have wasted my time and refused to accept responsibility when something has gone wrong! You are appalling! 😡 @BBCWatchdog #CustomerService

  • Leewaddingham lee waddingham (@Leewaddingham) reported

    @ThreeUKSupport A complaint has been raised. So I hope it is in hand. It’s from resolved and as this has happened to me twice now I wonder how many other customers you treat with such disrespect #CustomerService #customerexperience #Shocking

  • maff2k Matthew (@maff2k) reported

    @ThreeUKSupport So, you can have the lot back, we're cancelling this and the other 5 household contracts. 10 years I've been a customer and you're treating me like dirt.

  • Nickjames820 Red Beard (@Nickjames820) reported

    @ThreeUKSupport It’s been going on for 18 months!!! What are you gonna check again?? That you still can’t provide a service?? Wc2h8lw! 18 months we’ve had check back in 7 days. Three is utterly broken! Live chat is useless and CS calls cut you off if you even get through. It’s a shambles

  • ItsMeKipkoech VINCE (@ItsMeKipkoech) reported

    @ConnCFC @ThreeUK It sucks tbh 😡

  • Alice_Tolley94 Alice Tolley (@Alice_Tolley94) reported

    @ThreeUKSupport I’ve switched 4G off and are using 3G and it seems to be working but it’s very slow

  • KarenPotter81 karen potter (@KarenPotter81) reported

    @ThreeUKSupport I have complained 3 times. Each time i have been told that i would be contacted to discuss, as he has given consent verbally each time for this to happen. No one has contacted me. It really Is bad service, i am going to terminate the contract, and move provider Its unacceptable

  • thepetrolshed The Petrol Shed (@thepetrolshed) reported

    @ThreeUKSupport Your team are looking into it. I hope so, I still can’t get more than 2mb and even then that’s the best all day. Been a customer for a while now, are 3 as bad as the internet says?? I hope not!