3 (Three) Outage Report in Cheltenham, Gloucestershire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at 3 (Three)
3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent 3 (Three) outage reports came from the following cities: Gloucester, Tewkesbury, Cheltenham, Broadway and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Phone | |
| Tewkesbury |
Internet | |
| Cheltenham |
Phone | |
| Cheltenham |
||
| Tewkesbury |
Phone | |
| Tewkesbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Daveangel
(@daveangel1972) reported
from
Brockworth, England
@ThreeUK 2/2 Just paid it, and guess what! Our phone contracts are up in 6 weeks, for which we pay you over £110pm. But we're off to another provider that might treat customers of 9 years better. Great move guys! 👍🙄
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𝕁𝕖𝕟𝕩𝕩♛
(@_LJenkins94) reported
from
Gloucestershire, England
@ThreeUKSupport Live chat down again shock
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Tom
(@Glawsboy84) reported
from
Longford, England
@EJBrookes83 @ThreeUK hope you have more luck getting a decent signal/data speeds with @ThreeUK than we have after moving from Vodafone in September 🐢 🐢 One good thing of being imprisoned through lockdown means it’s a rarer frustration than it otherwise would be.
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tommy boy
(@PartybeastTom) reported
from
Montpellier, England
@ThreeUK last few day's i have really had awful internet speed and service and now looking at change of provider for cheaper price
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Never Say Never Nomad
(@SherylWalpole) reported
from
Cheltenham, England
@hayfestival Sadly I’m getting poor broadband for this one (@ThreeUK Grrrr) Will try later
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Ben Cole
(@CapnCole) reported
from
Cheltenham, England
Well, to start the day @ThreeUK is down it seems. Exciting.
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Ian Elske
(@ianelske) reported
from
Gloucestershire, England
@ThreeUKSupport just changed to Three from O2 today and it appears the network is down in my area - interesting start....can we check GL4 0SZ.
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Ria
(@hmvkidrauhl) reported
from
Cheltenham, England
@ThreeUKSupport hi! Hope you’re able to help... I’ve tried to log onto the 3 app for months on end now. It never works for me. I’d like to be able to see when my bill is due etc... can someone help please?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Strou
(@Strouington) reported
Hi @ThreeUKSupport. A few weeks ago a newly fitted 5G mast behind my house was activated resulting in fantastic signal, meaning i could actually use my phone properly, hurrah! But as of last night it now seems to now be inactive resulting in next to no reception. NG183JJ, thx
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Karthik
(@Karthik44973299) reported
@ThreeUK hi, there is a problem with broadband from yesterday, which I spoke with one of your agent and still its not resolved yet. @ThreeUKSupport
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❓❔Questions Craig❔❓🦁
(@QuestionsCraig) reported
@ThreeUKSupport I've been with Three since day one for years. Indian call centre staff very helpful and a great network until recently. This poor signal is unbelievably annoying. It's nice to have calls that I can hear or do not cut off prematurely...
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Raquel Talampas
(@raqstalampas) reported
@ThreeUKSupport Sorry I meant the network being down today not yesterday.
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Strou
(@Strouington) reported
@ThreeUKSupport Thanks for your reply. Yeah, it does say there's no coverage but there has been over the last few weeks since it was turned on. Was it testing and not officially ready yet? Its a shame as it made a dramatic difference as reception has been so poor before this (and is again). Thx
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Chan Maher
(@ChanMahers) reported
@ThreeUKSupport Well I have now been told it is coming tomorrow?! Even though it was due to 1pm today it will now not turn up. Please answer why I now have to stay at home for 3 days in a row. DHL have NOT ONCE texted me so far... I would like to make a complaint.
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Ade
(@jaytweetty) reported
@ThreeUKSupport Hi I have been experiencing problems with the coverage mainly around the Canterbury City centre and a bit out of the centre nothing works at all and this has been going on in a while now. Seems like paying for service that doesn't work in some part of the Canterbury area
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EU expat in UK #toryout
(@HetmanPiotr) reported
@Monarchofmoaner @ThreeUK I've got a crap service with @ThreeUK since they did some "essential work in my area". Couldn't get it sorted so I've left assured there won't be any charges. Now they've send me a bill with a cancellation charge in it. I went to the ombudsman and now sorted. Never coming back!
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Kia Alderson
(@KiaMAlderson) reported
@ThreeUKSupport Hi, thanks for the reply. This issue has now resolved as I appear to be able to make calls again. I will message again if that changes. Thanks
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Hannah ❤
(@HannahJF1) reported
@ThreeUKSupport I’ve spoken to complaints, got absolutely nowhere. They are asking me for more money to pay off the contract. It’s not acceptable when you haven’t provided a service I’m paying for. I’ve had no end of problems with the company. I will have to seek advice from Ombudsman.