3 (Three) outages and service status in Hereford, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Hereford, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hereford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hereford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Hereford, England
Latest outage, problems and issue reports in Hereford and nearby locations:
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尺ㄚ卂几 👬 (@Ryan_D_B) reported from Herefordshire, England@notorious_twub I’ve had no issue with @ThreeUK and I’ve been with them for the last 7years
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kelly spencer (@wkdblonde) reported from Herefordshire, England@ThreeUKSupport Can someone help please, I’ve been put on the wrong price plan
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Simon Saunders (@SimonSaunders77) reported from Herefordshire, England@ThreeUKSupport No there isn’t thanks. I rang to cancel two of my lads’ sim only deals as they now have monthly contracts with you, and STILL had to sit through the sales pitch about other contract options. You also hadn’t updated our address after being told twice. It’s just poor. Thanks though
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kelly spencer (@wkdblonde) reported from Herefordshire, England@ThreeUK I need some help with my 3 price plan please. I’ve been put onto the wrong one
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Simon Saunders (@SimonSaunders77) reported from Herefordshire, EnglandHey @ThreeUK Your call centres are terrible, truly truly terrible. I don’t want a chat about it, just wanted you to know.
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Keith Flitton (@keithflitton) reported from Ross-on-Wye, England@dpd_support just an update....lots of apologies but no action. Sorry @ThreeUKSupport you’re losing a loyal customer because of a poor delivery service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Harriet (@HjRobins) reportedI switched away from @ThreeUK because their customer service agent told me they have blazing fast 5G speeds of up to 100Mbps. I said that's awful. They said it's 100MB per second. I asked them to clarify. And they said it is 100 Mbps but I can pay £4 extra for high speeds. Awful.
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Hannah Penn (@Hannah_Penn) reported@threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.
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countrycook (@countrycook4) reported@ThreeUKSupport I have no signal, I'm stuck at home, and I need an IMS Reset for Wi-Fi Calling. Please send a secure chat link.
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Pip (@MrPippy) reported@ThreeUK are your Complaints Team okay? Might want to check in on them. I have specifically asked to keep all correspondence regarding a complaint in writing. They have been harassing me daily with multiple calls but despite reminding them I expect written comms, they still call.
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Stupid Dog (@stoopidiztdog) reported@ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?
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rick_x (@rick_x) reported@ThreeUK @ThreeUKSupport My postcode has had this error message for weeks: We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing. I can neither call nor use data, what is going on?
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HMoody (@MissMoody79) reported@ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice
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NN (@NoveNight) reported@ThreeUK is an absolute joke. They cancelled my phone plan with no warning and won't even let me lodge a formal complaint. Are there any authorities in the UK where I can escalate my complaint?
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Natalie ❤️ (@boydie123) reported@ThreeUK I’m having issue with logging in to the App the MFA isn’t working and it’s actually not sending me the code. Your website isn’t helping neither is the chat
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Cornish Darren Fewins (@Darren_Fewins) reportedOne of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?