3 (Three) Outage in Hereford, England

@notorious_twub I’ve had no issue with @ThreeUK and I’ve been with them for the last 7years

@ThreeUKSupport No there isn’t thanks. I rang to cancel two of my lads’ sim only deals as they now have monthly contracts with you, and STILL had to sit through the sales pitch about other contract options. You also hadn’t updated our address after being told twice. It’s just poor. Thanks though

Hey @ThreeUK Your call centres are terrible, truly truly terrible. I don’t want a chat about it, just wanted you to know.

@ThreeUKSupport Can someone help please, I’ve been put on the wrong price plan

@ThreeUK I need some help with my 3 price plan please. I’ve been put onto the wrong one

@dpd_support just an update....lots of apologies but no action. Sorry @ThreeUKSupport you’re losing a loyal customer because of a poor delivery service.

@ThreeUK abroad and need to speak to an advisor over the phone. Have been given a number and options 4,3,4,1 on a chat but they are not correct! You really need to sort customer service! How can I speak to someone?

@ThreeUKSupport If you had staff members that were properly trained and did what they promised their customers they’d do - there would be no issue. I’m very annoyed and when trying to go through to complaints I was on hold for over 30 mins. Not acceptable.

@ThreeUKSupport I keep getting calls on my landline from you, neither myself or partner have a 3 contract. Googled the number and it appears to be a genuine call. Can’t contact you via online chat as don’t have an account can someone help?

@ThreeUKSupport any network outages in rg8?

@ThreeUKSupport Been on "emergency calls only" since yesterday. Tried all the troubleshooting (reseating SIM, aeroplane mode, resetting network settings etc.) but no luck. Website only gives phone number to ring for network problems, no live chat, can't ring because network down.

@Dr_Bubblemoose @ThreeUKSupport Thanks for this. I've just requested this info and now won't have to wait for their response. Massive complaint incoming...

@ThreeUK @O2 @VodafoneUK As your sharing with Vodafone... And being both a Vodafone and 3 customer do we get a discount.

@Paddy_Mc_G @ThreeUK You can never be a good network. You suck, your network suck, your CS not just suck but can't help customer. They just go round and round saying same shitt over and over again. Bloodsucking parasite bloody company

@ThreeUK @O2 @VodafoneUK Thats too late for me. I've just cancelled your home broadband service because it got continually worse, and you had no intention on upgrading. Now you post this. Its like you don't even tell your support what is going on. You are way out of your depth.

@ThreeUKSupport It gets worse, trying to increase the cost of my contract to solve the problem! Before I’ve even used the first one!!!