3 (Three) outages and service status in Heathfield, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Heathfield, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Heathfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at 3 (Three)
3 (Three) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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3 (Three) Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Jason Sherer (@jasonsherer) reported from Royal Tunbridge Wells, England@ThreeUKSupport whats the issue in TN2 please?
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Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Craig White (@CraigWhite10) reported from Peacehaven, England@ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money
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Craig White (@CraigWhite10) reported from Peacehaven, England@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
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Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Tim Murray 🔶 #MakeVotesMatter (@Tim_J_Murray) reported from Uckfield, England@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Carr (@TraceyJCarr) reported@ThreeUK I’ve been a customer for more than a decade. I’ve tried to upgrade several times and you make it as hard as possible. Yesterday you cancelled an order after contract signature and order number. Today I cancelled my direct debit
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Tristan Lane (@Tristan27856485) reported@ThreeUK @VodafoneUK thanks to the merger we now have far worse service and bi options coming seemingly
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Adam Purdie (@AdamPurdie) reported@ThreeUKSupport is there anyway to stop the incessant calls about my upcoming contract renewal? This is daily and bordering on harassment now. I told your service advisor I will switch providers if this does not stop, same for my wife and daughter.
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Hannah (@HannahF_24) reported@ThreeUK Hi, I’ve changed phones from an iPhone 16 to an iPhone 17 pro max, I’m sim only with you but my calls and texts aren’t working, and any sent to me are going to the old phone still? & when WiFi is turned off I have no signal at all, is this a sim issue?
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Stupid Dog (@stoopidiztdog) reported@ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?
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Geoff Lane 🏴🏴 (@send2gl) reported@ThreeUKSupport 12 March 14:30 made a mobile (WiFi calling enabled) to landline call. My signal strength -112 Recipient on numerous occasions unable to hear me yet I could hear him perfectly. Call became unusable.
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Mel (@Mel37014763) reported@ThreeUKSupport can someone get back to me asap regarding a issue , I have been trying to contact you for days but I don’t know my three number
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Joe Tweeting. (@joeisstanding) reportedI had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.
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Olanozun Raiwe (@olanozun) reported@ThreeUK can you please explain why non of your sales agent can provide the terms and conditions for a service and the cancellation team blatantly refused to speak with me unless I agree to pay the cancellation fee😡
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james marshall (@jamesma34307397) reported from Spalding, EnglandIs there any issues with your network? @ThreeUK @ThreeUKSupport as 4G hasn't been working properly since yesterday