3 (Three) Outage in Heathfield, East Sussex, England

@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport

@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored

@ThreeUK would be great if you would automatically refund for lack of service when you send out the texts.

@ThreeUKSupport Both accounts are closed. I still want to put a complaint in about the advisor. He was awful thankyou for your help i will ring the above number and try again

@ThreeUKSupport I would’ve expected a reminder-2calls one £30, the other £27😳These extra charges amount to almost 5months of my usual Three monthly bill. #disappointed nothing can be done to help me. So much for my loyalty to 3.I’m out of contract so perhaps I should move my loyalty elsewhere

@ThreeUKSupport To borrow off. He then proceeded to shout at me, and put the phone down when i asked to speak to complaints. Im very upset. He was disgusting. I have 4 other contracts paying a lot a month to your company.

@jeffpinion1 @amyjones19 @ThreeUK I agree Jeff. Used to have full strength on three when it was 3G. Now the signal here is appalling.

@VodafoneUK I’m not recommending this company be aware from them services and they charge inlet for 4 days 20 pounds go to @ThreeUK I used to be before there then I moved to Vodafone then I came back to @ThreeUK use three U& your service and three

Seriously getting the **** now why do I pay so much for such crap internet @ThreeUK if it wasn’t for @ChelseaFC would have been gone by now #poor

@ThreeUK Absolutely fuming with the way your advisor thinks they can shout at me down the phone asked to be put through to a manager he refused asked to be put through to complaints and he put the phone down on me! Disgusting customer service.. why you ask because i want to pay 2 bills

How do I make a complaint to a team that will actually get my refund back? 5th week in a row now I’m having to contact chasing this or do you only count one working day each week? @ThreeUKSupport @ThreeUK

@ThreeUKSupport Having mobile broadband signal issues in DD11 4UT again (3 days w/intermittent WiFi), although signal on mobile phone seems more stable. Beginning to think it may be a router issue. How do I go about requesting a replacement?