3 (Three) outages and service status in Heathfield, England

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

• 
  Craig White (@CraigWhite10) reported 2 minutes ago from Peacehaven, England

  @ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored

• 
  Tim Murray 🔶 #MakeVotesMatter (@Tim_J_Murray) reported 4 minutes ago from Uckfield, England

  @ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport

• 
  Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported 7 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!

• 
  Craig White (@CraigWhite10) reported 28 minutes ago from Peacehaven, England

  @ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money

• 
  Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported 47 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!

• 
  Jason Sherer (@jasonsherer) reported 52 minutes ago from Royal Tunbridge Wells, England

  @ThreeUKSupport whats the issue in TN2 please?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deb Hiton (@DebHiton) reported 6 minutes ago

  @ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!

• 
  Stuart (@Stuart61838784) reported 7 minutes ago

  @ThreeUKSupport Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,

• 
  Jonathan 🇺🇦 (@GayToryJon) reported 9 minutes ago

  How odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….

• 
  LovinTruth (@LuvSeekinTruth) reported 11 minutes ago

  @ThreeUKSupport What kind of provider has online chat and the chat agent ends the conversation because they can't deal with the problem and then makes sure the transcript is blank? Three guesses?

• 
  Rohit Kumar (@rohittkumarr28) reported 15 minutes ago

  @GOVUK pls look through @ThreeUK service. They should be penalised

• 
  Louisa Guise Author (@whatiwrote_) reported 16 minutes ago

  @robj3d3 @ThreeUK If you are paying for the service, I don't see what reason the phone company has to cut you off. Find a local sim in the meantime.

• 
  Zoe Martinez (@zoemartipulse) reported 18 minutes ago

  @DavidCl88428325 @ThreeUKSupport the network choosing unemployment again

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 19 minutes ago

  @ThreeUKSupport is there an issue in swanage? For the last year or so? I used to have excellent signal here at home and now I’m lucky if I get 1 bar. Horrendous

• 
  FINGERSJOHN✌ (@jnafr) reported 20 minutes ago

  B43 Birmimgham Can you sort out bad internet connection pleaze? @ThreeUKSupport @VodafoneUK ....................... @O2 is fine.

• 
  Gary Kilroy (@Gary_Kilroy) reported 21 minutes ago

  I'm with @ThreeUK I recently got an email telling me they've merged their network with @VodafoneUK and I can connect to both and get better coverage. The service has got worse!