3 (Three)

3 (Three) Outage Report in Heathfield, East Sussex, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Heathfield, East Sussex, England 01/14/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • CraigWhite10 Craig White (@CraigWhite10) reported from Peacehaven, England

    @ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored

  • Tim_J_Murray Tim Murray 🔶 #MakeVotesMatter (@Tim_J_Murray) reported from Uckfield, England

    @ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport

  • jasonsherer Jason Sherer (@jasonsherer) reported from Royal Tunbridge Wells, England

    @ThreeUKSupport whats the issue in TN2 please?

  • CraigWhite10 Craig White (@CraigWhite10) reported from Peacehaven, England

    @ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • leoncrabtree_16 leon clare (@leoncrabtree_16) reported

    @ThreeUKSupport Are you going to help solve my problem or continue ignoring me ? Three honestly have the worst customer service, disgusting

  • junaidjamil99 Mike Ross (@junaidjamil99) reported from Nottinghamshire, England

    @ThreeUKSupport It's more than an inconvenience I've had to pay overdraft fees and it's put me in a pretty bad place both mentally, financially and in terms of my physical health also. It was explained multiple times the person using the account is over 90 years of age. In the most polite way..

  • MrLConnolly Mr Connolly (@MrLConnolly) reported

    @ThreeUKSupport Just had the most painful experience with your call centre, unable to tel me what the complaints process is, or resolve my issues. Just awful. Is it possible for someone to contact me to resolve this please? I’ve also got poor signal for months, which is just getting worse

  • MrLConnolly Mr Connolly (@MrLConnolly) reported

    @ThreeUK @ThreeUKSupport I’ve been on the phone for an hour and received the most appalling customer service, simply trying to change my address, and your call centre refuses to allow me to make a formal complaint! This is the worst customer service I’ve ever encountered.

  • bokchick bokchick (@bokchick) reported

    @ThreeUK 6 weeks of calls to you and nothing has been done despite this being looked into. Beyond livid just refund the money you have unlawfully taken from my bank account. This is an error on your side and the hours of calls and explaining the situation and still no resolution

  • lucymuchenje1 Lucy (@lucymuchenje1) reported

    @ThreeUKSupport I first asked you guys for a payment break you granted it, and promised you wouldn’t cut me off- then you did cut me off- and tried to charge me for the time I was cut off. I was told to cancel my direct debit with you guys so the payment does not come out

  • rdgmartin David Martin 💙 (@rdgmartin) reported from Milton Keynes, England

    Not sure that @ThreeUK could make it more difficult to contact customer service if they tried. Can’t get through on phone, can’t reset password online. Maybe I should write a letter? Or try semaphore

  • AdriianFtw AdriianFTW (@AdriianFtw) reported

    @ThreeUK just spent over an hour trying to discuss my upgrade whilst experiencing the rudest customer service I ever have. You’ve just lost a customer of 11 years and all 3 of my contracts with you.

  • ifyouseebeth Beth. (@ifyouseebeth) reported

    @ThreeUKSupport It's very slow, takes ages to load anything and it's only usually 1 bar

  • Iadypaulsonn katie / euphoria spoilers (@Iadypaulsonn) reported

    @harrystrawson_ @ThreeUK i have but they’re still charging me 😭😭 changed to 02 because their service actually works lmao