3 (Three) Outage Report in Heathfield, East Sussex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Heathfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Tim Murray 🔶 #MakeVotesMatter
(@Tim_J_Murray) reported
from
Uckfield, England
@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Knight
(@ladykezia) reported
Hello @ThreeUK just got an iPhone from you. I now have the tedious task of navigating your website again to find a plug & headphones. Please help!
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ᴮᴱ𝕁𝕀𝕄𝕀𝕀𝕀↗↘𝕀𝕀𝕀ℕ⟭⟬⁷
(@jiminiekkyu13) reported
@ThreeUKSupport I cancelled the contract back in December and they said I won’t get charge cos I mainly cancelled it due to signal services - I thought they’d refund it to me straightaway but I guess not
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Michael Traill
(@MTraill) reported
from
Edinburgh, Scotland
@ThreeUKSupport Has not resolved the issue
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David Linsdell
(@Linsa119) reported
@ThreeUKSupport 4 times on livechat is enough, no help whatsoever.
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUK your customer service for bereaved families is shocking . Restricted my Mums account which my Dad was responsible for who sadly passed away Monday . Three times having told you this you have asked to speak to my Dad . I bloody well wish I could !!!!
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUKSupport Also perhaps you could learn a thing from @VirginMedia_One they have a bereavement team and I have to say not being able to speak with someone in the UK is not nice . Why would you not wait for the sim to be sent out before restricting her service . The account has two numbers
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Rachel 👑
(@Rayyy_winkyface) reported
@ThreeUKSupport I have let several people know what’s going on and it does not make a shred of difference, having problems for weeks wanted to speak to a person on the phone finally and ironically couldn’t hear a thing she was saying and didn’t seem interested in trying to fix it
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Josh Andrews
(@JoshAndrews1) reported
@ThreeUKSupport we haven’t had signal in Dinas Powys all weekend. Your network checker says you’re working on it. Any news on when it will be fixed? Work from home will be a challenge with no phone signal.
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Gemma
(@Gem_max12) reported
@ThreeUKSupport is there a 4g issue? Mine hasn't worked for 2 days?
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Cj Dhesi
(@Cj_Dhesi) reported
@ThreeUK I did a live chat this afternoon hoping to upgrade with an offer expiring at midnight. I was told your upgrade system was down. The person I spoke to earlier has finished their shift and advised using the app- but no staff are available. Am I still entitled to the offer?