3 (Three) Outage in Hastings, East Sussex, England

Appalling, rude service from @EE store. Also, my wife bought an iPhone from them outright last month and they have locked the phone even though not on contract. Told it will cost her to unlock. Sharp practice. I’ve used @ThreeUK for years. They’re consistently good!!!

@ThreeUKSupport No it’s still awful never had any trouble with 3 before been with you for 14 years

@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!

@ThreeUKSupport Thank you. A support guy has already look into it today. He is sending me a new sim to try. Hopefully that works

@ThreeUK Still not working. 2 days without signal or data. No idea if my boss has been calling or texting. Ridiculous. Get it sorted.

@ThreeUK Hi! I still can’t use my data. Please help 😢

@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.

@ThreeUKSupport Both accounts are closed. I still want to put a complaint in about the advisor. He was awful thankyou for your help i will ring the above number and try again

@ThreeUKSupport I would’ve expected a reminder-2calls one £30, the other £27😳These extra charges amount to almost 5months of my usual Three monthly bill. #disappointed nothing can be done to help me. So much for my loyalty to 3.I’m out of contract so perhaps I should move my loyalty elsewhere

@ThreeUKSupport To borrow off. He then proceeded to shout at me, and put the phone down when i asked to speak to complaints. Im very upset. He was disgusting. I have 4 other contracts paying a lot a month to your company.

@jeffpinion1 @amyjones19 @ThreeUK I agree Jeff. Used to have full strength on three when it was 3G. Now the signal here is appalling.

@VodafoneUK I’m not recommending this company be aware from them services and they charge inlet for 4 days 20 pounds go to @ThreeUK I used to be before there then I moved to Vodafone then I came back to @ThreeUK use three U& your service and three

Seriously getting the **** now why do I pay so much for such crap internet @ThreeUK if it wasn’t for @ChelseaFC would have been gone by now #poor

@ThreeUK Absolutely fuming with the way your advisor thinks they can shout at me down the phone asked to be put through to a manager he refused asked to be put through to complaints and he put the phone down on me! Disgusting customer service.. why you ask because i want to pay 2 bills

How do I make a complaint to a team that will actually get my refund back? 5th week in a row now I’m having to contact chasing this or do you only count one working day each week? @ThreeUKSupport @ThreeUK

@ThreeUKSupport Having mobile broadband signal issues in DD11 4UT again (3 days w/intermittent WiFi), although signal on mobile phone seems more stable. Beginning to think it may be a router issue. How do I go about requesting a replacement?

So @ThreeUKSupport @three_broadband at 00:10 my internet goes down. Check the date it’s 01/10/2020. Oh my Three home broadband finishes today. Find the replacement SIM that got sent through the post. Swap it with the old one. Here are my results with the “new” Three SIM...