3 (Three) Outage Report in Diss, Norfolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Diss, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Diss, England
Latest outage, problems and issue reports in Diss and nearby locations:
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Rev Fr Spodo Komodo
(@FrSpodo) reported
from
Occold, England
@FriendlyBrigand @ThreeUK #DavidAbel's contract didn't cover him in Japan - Three don't provide coverage to Japan. So, Abel demanded Three had a duty to provide him with an instant service not available to any other customer. Seems entirely reasonable... for a moany, entitled, media ***** gammon.
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William Taylor
(@WilliamACTaylor) reported
from
Framlingham, England
@ThreeUK - I’ve been told to call one of your insurance team about one of my phones which is broken, but apparently that line is not open during Covid. Please can you advise as my Mrs is currently phoneless...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ernesto Sarezale
(@sarezale) reported
@ThreeUKSupport My case has been escalated. I’m waiting for a THREE agent to call in the next 72 hours. But - in the meantime - I’m practicallly getting no service tonight (not even basic streaming). Tomorrow morning I have a work video call and I’m afraid the situation will continue @ThreeUK
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Kelly Mew🧚♀️
(@kellymew_) reported
@ThreeUK @ThreeUKSupport I have two accounts with you ipad/ iPhone I would like to know why I have been charged almost double this month on my iPad bill? IF I had gone over my allowance then why wasn’t I notified? I’ve tried customer service 1/2
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Vivada@live.co.uk
(@Vivadalivecouk1) reported
@ThreeUKSupport I have already spent hours on chat to three this week and the problem was not resolved. I am exhausted of having to deal with this, it's really not fair! I've spent too much of my time on the phone and chat to three for a mistake I didn't make
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Lavie Rabinovitz
(@LavieRabinovitz) reported
Thank you @ThreeUK - having spent an hour trying to speak to the technical team I have heard 3 people have their dinner and then another hang up on me multiple times. I hope they enjoyed their meals, but I definitely did not have a solution to my WiFi issue....
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Alan Bryan🦈
(@sharkbait1973) reported
@ThreeUK Hi. I submitted my claim to Samsung for the S21 ultra buds and tag. Samsung are asking for proof of purchase. I submitted the paperwork that came with the handset but have no other receipt. Can you help please?
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Vantage
(@VantageGamingYT) reported
@ThreeUKSupport my three account was registered to a nonexistent email address when the rep on the phone set the account up with my phone number. it hasn't been an issue as I haven't really had a reason to check the account so I just dealt with it up until now. 1/2
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joe
(@j0estaples) reported
@ThreeUK if my reception gets any slower I may as well just cancel my contract and get a landline, it’d be more reliable... it’s 2021 and I’m not even getting 1mbps. But you’ll happily charge me £32.50 a month. Absolute shambles.
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Anouck
(@Onyxxzero) reported
@ThreeUK some of the worst customer service I have ever seen! Were promised a £70 refund because of terrible service and spoke to a lovely lady that said we could also cancel our contract without fees. Now being told the £70 can be applied as credit towards EXIT FEES of £100+
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Ernesto Sarezale
(@sarezale) reported
Getting extremely slow (or no) broadband from @ThreeUK mifi (below 0.5mbps or nothing). Seriously let down. Anything that can be done before I change internet provider?
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Ernesto Sarezale
(@sarezale) reported
@ThreeUKSupport Today it had been very bad. Postcode: N19 3NP