3 (Three) outages and service status in Castlerock, Northern Ireland

Problems in the last 24 hours in Castlerock, Northern Ireland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Castlerock, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Castlerock, Northern Ireland

Latest outage, problems and issue reports in Castlerock and nearby locations:

• 
  rshd301 (@rshd301) reported 21 minutes ago from Portrush, Northern Ireland

  @ThreeUKSupport Hi, any network issues in BT56 area of N Ireland? 4G is woefully slow of late.

• 
  Robert Cecil💫 (@RobertCecil2) reported 59 minutes ago from Coleraine, Northern Ireland

  @ThreeUKSupport I’m having really bad phone signal,3G and 4G signal in my area the last few weeks…Is there a problem with masts or signals? Im in Coleraine BT52 1WN

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Purdie (@AdamPurdie) reported 3 minutes ago

  @ThreeUKSupport is there anyway to stop the incessant calls about my upcoming contract renewal? This is daily and bordering on harassment now. I told your service advisor I will switch providers if this does not stop, same for my wife and daughter.

• 
  Graeme (@woodenscot) reported 8 minutes ago

  .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

• 
  James Lewis (@realjimmothy) reported 9 minutes ago

  @ThreeUK have the worst customer support team. All i want to do is pay them yet I have been talking with them via the app for 45 minutes. surely it can’t be that difficult….

• 
  brendan (@kegger1664) reported 9 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Legmo2 (@Legmo_2) reported 11 minutes ago

  @ThreeUK since your merge with Vodafone my signal at home has drastically dropped. One of the reasons I stopped using Vodafone's mobile broadband was due to the terrible signal. Prior to the merge I was hitting 250-300mb/s on my phone. It's been below 10mb since.

• 
  Colin Maxwell (@weecalvin1509) reported 12 minutes ago

  Hi @ThreeUK I am a long term generally satisfied customer. I need a number to ring so that I can speak to a real human being about the +40% increase in my monthly bill. I have done the AI merry go round, got texted a4 figure code and back unto the going nowhere roundabout. 🙁

• 
  Lee Williams (@LeeWilliams154) reported 12 minutes ago

  @ThreeUKSupport is the network down at the moment? I can’t make or receive calls…

• 
  Hugh Campbell (@HughCampbell7) reported 13 minutes ago

  @ThreeUK impossible to get help on there website.

• 
  Danielle (@elektramonster) reported 18 minutes ago

  @ThreeUK As your signal is getting consistently worse, we were pleased to find that we could use Vodafone when 3uk isn't working (most of the time where we are currently) however it says Vodafone is a forbidden network! Can you explain this please?

• 
  Zion Lights (@ziontree) reported 22 minutes ago

  Calling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.