3 (Three) Outage Report in Castlerock, Northern Ireland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Castlerock, Northern Ireland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Castlerock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Castlerock, Northern Ireland
Latest outage, problems and issue reports in Castlerock and nearby locations:
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rshd301
(@rshd301) reported
from
Portrush, Northern Ireland
@ThreeUKSupport Hi, any network issues in BT56 area of N Ireland? 4G is woefully slow of late.
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Robert Cecil💫
(@RobertCecil2) reported
from
Coleraine, Northern Ireland
@ThreeUKSupport I’m having really bad phone signal,3G and 4G signal in my area the last few weeks…Is there a problem with masts or signals? Im in Coleraine BT52 1WN
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Liv 🍒
(@oliviafarleyy) reported
@ThreeUKSupport can you help with the above?
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Seán Griffin
(@TheTrueGriffin) reported
@ThreeUKSupport Spoke to your ‘business team’. They couldn’t explain why I’m getting charged for a business line when you haven’t sent me the device yet. When I asked when I could expect the device I was told you ‘didn’t have any in stock.’ Do you see the issue here?
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Tracy Haggart@slimmingworld
(@TracyHaggart) reported
My blood is boiling 10 weeks to get an email address added to my @ThreeUK account. Still not working 🤬🤬🤬. But the cheeky so and so want to charge me for my phone bills to be posted out. I don't think so @ThreeUK your customer service is shocking sort it out
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Martin Butler
(@Butber) reported
@ThreeUKSupport Still can't login to the app or the website
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Nick Tuke
(@nick_tuke) reported
@ThreeUKSupport @ThreeUK @ThreeUK what do I have to do to get a manager who isn’t a complete incompetent useless idiot from your telecommunications company who have my phone number to pick up the phone and talk to me!?! #irony #NoToBadCustomerService #ombudsman HELP
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Ian Bowler
(@IanIanb1976) reported
@ThreeUKSupport Your a joke.Mutually cancelled my contract in Nov due to coverage. Letter today to say I owed £32.60 in unpaid bills. Told was due to non return of router, I proved I returned it. Didn't want to refund me. 2 hours later I get a refund. Shocking customer service!
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Kate bowler
(@Katebowler4) reported
@ThreeUKSupport Shame no one was keen to help during two hours of phone calls. been billed twice since despite being told we just need to send the router back. We did this immediately and were told no we hadn't even when we supplied 2 lots of proof. Bloody useless company. Never again.
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Jim the Consumer 👀
(@JimTheConsumer) reported
@ThreeUKSupport I will indeed try that and have requested a sim also. What does it mean if 3g works when 4g doesnt? Does it mean I need to go into my settings and make the change every single time I have an issue?
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Kate bowler
(@Katebowler4) reported
@ThreeUK would love to know where you get off calling us liars. Horrendous service. Billed for a service we had cancelled. Proof sent the device was delivered as requested and call centre staff hanging up on us. See you in court.
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Daz
(@dazwil812) reported
@ThreeUKSupport Initially that there was no issues with the signal up here and after pointing out the inconsistency in mobile signal it took a while for them to recognise the issue.