3 (Three) Outage Report in Caersws, Sir Powys, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Caersws, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caersws and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 03: Problems at 3 (Three)
3 (Three) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Caersws, Wales
Latest outage, problems and issue reports in Caersws and nearby locations:
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solaaa (@IgeSolente90) reported from Welshpool, Wales
@ThreeUK... Siege finally over since 25th of June. Thanks Vivik the lovely customer service guy that help sort the problem out. I want to believe this is a one off horrible experience from 3 Network.
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Cliff Braham (@cliffkbraham) reported from Caersws, Wales
@ThreeUK Its good to see that after a year + of crap service average 5mb on our ha ha unlimited WiFi. And a lovely letter say We are upgrading in SY175HA, was ok for 3 days then suprise back to crap. Thank God only 6 months left on the Contract and no more 3 bloody marvellous 🤡
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Cliff Braham (@hafren_trader) reported from Caersws, Wales
@ThreeUK If I haven't had a proper WiFi service for at least six months. If I have contacted you weekly and get spun off. If I get the same message on the app about you are doing work for 6 months. Download average 5mb upload ha ha. If a Telecoms engineer tells me at my postcode
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Cliff Braham (@cliffinwales) reported from Caersws, Wales
@ThreeUKSupport No I was told that basically Suck it up buttercup. The service is is minimal at this location even after originally being told it was good. The gent who I was told was at first a engineer then later I learned was nothing of the kind. Told me that even though showing engineering
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Cliff Braham (@cliffinwales) reported from Caersws, Wales
@ThreeUKSupport You know when you are with the wrong Network when A The Engineer guy tries to intimidate the customer, B When the customer knows more about telecoms than the expert. C When you get a better download speed 7mb on 3g than the 3mb on 4g D When you're told tough
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CliffB (@CliffBraham57) reported from Caersws, Wales
@ThreeUKSupport Hello any idea when the big network build is going to be done in SY17 been 5 weeks now. With hardly internet?
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martyn wilde (@wilde69) reported from Newtown and Llanllwchaiarn, Wales
@ThreeUKSupport Iv got in touch 4 times and just go through the same process of being passed from one department to the next having to explain the whole situation over and over!!! So if I just cancel my contract then you will have no option but to send me any outstanding balance then I’ll go EE
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martyn wilde (@wilde69) reported from Newtown and Llanllwchaiarn, Wales
@ThreeUKSupport No, just said that I can go to my bank a do a balance request or something but no bank where I live and why should I go out of my way to resolve a problem they have made! I would be £400 up now if I charged them for my time spent trying to get my money back!#cancelingmycontract
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martyn wilde (@wilde69) reported from Newtown and Llanllwchaiarn, Wales
@ThreeUK has the worst customer service I have ever dealt with!!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Digital Power Promotions (@dmbird946) reported
@ThreeUKSupport Oh well nearly a month to fix and issue and you provide no updates when you contact INDIA customer sevice i was offered £8 refund for all the football and tennis i have missed i pay for other subscriptions i cant use to . I have moved to EE good riddance terrible service
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Me (@MeMillis700) reported
@ThreeUK I need a refund for the thee days I've been out of service, speaking to Rupa the customer service assistant via WiFi. She cut me off!!! I would like to put it respectfully but I can't, @ThreeUK your service is shiiiiiit!!!
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ZLine (@IamZLine) reported
@ThreeUK @ThreeUKSupport for the past couple of days, my internet has been very very slow compared to usual. When doing downloads, 1GB would take me hours to do, plus my downloads would fail most of the time
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David Richards (@DWRICHARDS) reported
@ThreeUKSupport @ThreeUK am wondering whether the merger with @VodafoneUK is responsible for most of a day last week with no phone service and, today, virtually no mobile broadband service in the EC4Y area. The mobile broadband router is usually pretty good but not today!
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Emily Sheehan (@sheehan190393) reported
@ThreeUK my service and 4/5G keep cutting out. I can only make calls intermittently and 4/5G isn’t working at all!?
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Amanda 🇺🇦 🇮🇪 👀 🇬🇧 (@themoonweaver) reported
@ThreeUKSupport What is happening about fixing the network? 2 full days I've not been able to work or even phone someone. Im disabled and being cut off like this is scary and unacceptable. Thanks
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Lee (@Leex2782) reported
@ThreeUK Is there issues with mobile data my phone is ok but my other half cannot use mobile data even though she has 1gb on her allowance we are both in the same location I can use fine she can only receive text and calls
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Iffy (@lockdowneventz) reported
@ThreeUK Useless customer agent , social Media agents and worst possible network in uk
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Iffy (@lockdowneventz) reported
@ThreeUK Pathetic service
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Nitin Sapru (@nitinsapru) reported
@ThreeUK @ThreeUKSupport I am still facing issues with network completely dropping off suddenly.