3 (Three) Outage in Bramford, Suffolk, England

Cannot fault @ThreeUK Broke my phone, was too much to fix. Called up to cancel my contract as it would cost less to do that than to fix or buy a new phone and they upgraded my phone to a new iPhone, really good deal and no early upgrade fee. Thank you 👏🏻👏🏻

@ThreeUK @ThreeUKSupport Have you got internet issues today? My businesses can’t connect to any data service in IP4 or CO2 this morning. Was working, now multiple devices cannot connect

@ThreeUKSupport I’m traveling 2 Greece & have been told internet switches to Turkish network. How do I stop this, I don’t want to spend anything outside my tariff.

@THT1878 @ThreeUK Customer Service is crap with them, seems they don't really care as they know their tariffs will keep customers...imagine if they actually had good customer service, they'd dominate the mobile phone market...really bizarre attitude!!!

@THT1878 @ThreeUK Been with them for about 15yrs...the deals are just so much better than anywhere else, but I have had to run down contracts, cancel then go back as they wouldn't offer me a renewal rate that a new customer could get!!! #mindboggling 🙈

@ThreeUK - I’ve been told to call one of your insurance team about one of my phones which is broken, but apparently that line is not open during Covid. Please can you advise as my Mrs is currently phoneless...

@ThreeUKSupport is there a problem with the network I’m unable to receive phone calls

@ThreeUK is there a problem with the network I’m unable to receive call

@ThreeUKSupport I did an online chat and resolved the issue.

Hi @ThreeUK my 4g is super slow too. No excuse as I live in town and full signal. I tested on an o2 and much speedier. I will be leaving as soon as my contract ends in October.

@ThreeUKSupport Hey! Are you guys having problems with the network? All day I have been unable to view images online and certain apps won’t work either (like WhatsApp, Instagram..) 😕

@tescomobile All the same. @EE don’t recognise loyalty and are happy to charge over the odds for mediocre service. @ThreeUK are already increasing my contract price after switching to them after 3 months. Can’t win.

@ThreeUKSupport credited the amount to my account instead of processing a refund so now I'm told I won't my money because you can't refund credit that three gives. I am sick of you lot honestly. I've been dealing with this issue since January 22nd. I will be contacting the Ombudsman no doubt.

@ThreeUKSupport yes they magically found it. decided to wave the leaving fee and I tried to cancel my account and change it to PAYG but your incompetent staff member did nk such thing so I woke up to an overdrawn bank account this morning. called to get it resolved & another staff member

Why is @ThreeUK signal so baddd

@ThreeUKSupport I don’t have service on my phone?

@ThreeUKSupport Pressing the cancel button in the phone app. Which your live chat team informed me today is a cancellation button but not really a way to cancel. Absolute bullshit

@ThreeUK do I need an e sim for an Apple Watch if it doesn’t have cellular or will it work fine on your network?

@ThreeUKSupport Yes I am - had the same issue today in Harrow

@ThreeUKSupport @ShoJo__ This reply is so cheeky. For a company with literally the WORST signal it’s far too much energy for my liking.