3 (Three) Outage in Blandford Forum, Dorset, England

@ThreeUKSupport guys amazing service thank you 🙏 please pass this on One very loyal customer

@HarryClayyy @ThreeUK Trying to have a shit and watch a race is a ******* nightmare when it keeps freezing

@ThreeUKSupport The software is up to date. The phone is only a couple of months old and I bought it directly from Three. This same issue happened on my last phone as well!

@ThreeUK @ThreeUKSupport when I asked for you to retrieve conversations (that you’re meant to record for quality of service) to prove what I had requested they have magically disappeared! A company that has no care for long term customers (years) #consumeradvice #legaladvice

@ThreeUK @ThreeUKSupport Please explain to me why your customer service ‘advisors ‘ keeping lying and making mistakes then charging me for them..? My phone was cut off YOUR mistake and my whole account messed up. No one helping me #customercomplaints

The most disgusting service from @ThreeUKSupport they’ve made so many mistakes over the months and now I’m getting charged for them!Promised by an adviser called Karen that she’d DEFINITELY phone me back tonight after a long conversation yesterday but DID NOT #CustomerService

@ThreeUKSupport Chris, issue with non UK nationals phoning out the blue is your not sure if they are genuine. Sorry but its true and feel bad for those staff. Cheaper labour doesn’t always get results.

@ShahaTells @ThreeUK Not even witty comment. Be the same shit. Whats your postcode. Oh yh we have work going on in that area 😂😂🤣

@ThreeUKSupport I have been on web chat twice no joy simple fix nearly 3weeks and still waiting

@ThreeUK terrible customer service! After closing my account (due to the same problem) I received a letter informing me I was entitiled to a refund after my last bill- waited 15 mins on phone to be reimbursed only to be told it was a mistake, no comprehensible explanation made

The ex was daft enough to lend me her work phone, so I popped along to the flat, and... 37.6Mbps down, 32Mbps up @threeuk FTW!

@ThreeUKSupport No, sadly not. It seems like the last 2 people,who work for customer service, doesn’t know what they’re actually doing. I’m just going to go into a three shop tomorrow and hopefully someone in there can help

@voiceofrally @ThreeUK @VodafoneUK @ThreeUK have been brilliant for me @voiceofrally. You’re right the data passport is a bit tricky but the customer service has been great when overseas (especially @RallyMexico !)

@ThreeUK your 4G service in Canterbury was pretty poor today. Several times I missed messages from my wife. Come to think of it, your service in Canterbury has been pretty poor for a while. Which is a disgrace for a University City.

@ThreeUKSupport no signal again for whole evening at home! 2nd time in a week and have tried to Wi-Fi live chat but told nobody available! My phone connectivity is essential for safety and my disability ♿😡

@ThreeUKSupport Ordered a week tomorrow. I bought online. Are you also using it and suffering from poor speeds as that could explain the 5+ days to reply.