3 (Three) Outage in Blandford Forum, Dorset, England

@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

@mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!

@ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

@ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....

@ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting

@ThreeUKSupport I would like to purchase one of your online deals, have selected everything I need to - click 'add to basket' and it says 'sorry there is nothing selected'. HELP!!!

I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

@ThreeUK ever since that big network outage last month, I have experienced minor outage on a number of occasions, including half an hour ago. Let’s not talk about how rubbish 4G and the WiFi has been!!! Starting to consider switching over and Black Friday is coming up...

@ThreeUKSupport guys amazing service thank you 🙏 please pass this on One very loyal customer

@HarryClayyy @ThreeUK Trying to have a shit and watch a race is a ******* nightmare when it keeps freezing

@ThreeUKSupport The software is up to date. The phone is only a couple of months old and I bought it directly from Three. This same issue happened on my last phone as well!

@ThreeUK @ThreeUKSupport when I asked for you to retrieve conversations (that you’re meant to record for quality of service) to prove what I had requested they have magically disappeared! A company that has no care for long term customers (years) #consumeradvice #legaladvice

@ThreeUK @ThreeUKSupport Please explain to me why your customer service ‘advisors ‘ keeping lying and making mistakes then charging me for them..? My phone was cut off YOUR mistake and my whole account messed up. No one helping me #customercomplaints

The most disgusting service from @ThreeUKSupport they’ve made so many mistakes over the months and now I’m getting charged for them!Promised by an adviser called Karen that she’d DEFINITELY phone me back tonight after a long conversation yesterday but DID NOT #CustomerService

@AkosBrandy @ThreeUKSupport Literally left last month. Their network is the worst! The saddest part is, they don’t care...

@ThreeUK @ThreeUKSupport hi guys is your network down in the M22 area as data is running very, very slow for the last 24 hours

Dear @ThreeUK is it possible to get my old Huawei mifi unlocked to any network now it’s out of contract?

@ThreeUK customer services said 'go shop in Argos' when I said I had already paid for my 'free' tablet over 10 months at £12 pm and he quoted another £167 early termination charges. Or give the 'free' tablet back he said. I was missold data in the guise of a free tablet.

@ThreeUKSupport @iAM_AM I’m having the same issue in Italy. Happened last year as well.

@ThreeUKSupport The service here is disgusting

@ThreeUK no network coverage and now even your app does not show correct info. Second level of complaints procedure please @Ofcom how can I refer this to you? All I got from them is bills and broken promises.

@ThreeUKSupport was promised a call back a week and a half ago from customer relations and still haven't heard anything, please can you help sort this as I dont want another 5 hours of live chats and being put on hold..

@ThreeUK was promised a call back a week and a half ago from customer relations and still haven't heard anything, please can you help sort this as I dont want another 5 hours of live chats and being put on hold..

@ThreeUK is my3 app down as it won’t let me login in