3 (Three) outages and service status in Bournemouth, England

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

• 
  David Graham (@DavidAGraham) reported 1 minute ago from Bournemouth, England

  I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

• 
  Richard Frame (@rafthemaster) reported 7 minutes ago from Bournemouth, England

  @ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?

• 
  Richard Frame (@rafthemaster) reported 13 minutes ago from Bournemouth, England

  @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

• 
  Nicola Syms (@NicolaSyms) reported 17 minutes ago from Christchurch, England

  @ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!

• 
  Richard Frame (@rafthemaster) reported 17 minutes ago from Bournemouth, England

  @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

• 
  Richard Frame (@rafthemaster) reported 25 minutes ago from Bournemouth, England

  @ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

• 
  Richard Frame (@rafthemaster) reported 30 minutes ago from Bournemouth, England

  @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

• 
  Joe (@ssorhpesoj) reported 31 minutes ago from Poole, England

  @ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 35 minutes ago from Swanage, England

  @ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow

• 
  Richard Frame (@rafthemaster) reported 36 minutes ago from Bournemouth, England

  Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

• 
  Stephen Edwards (@Stephen61934614) reported 39 minutes ago from Christchurch, England

  @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

• 
  Loraine 💙💛😷 (@macknitty) reported 42 minutes ago from Ashley Cross, England

  @RobFreeman @VictoriaCoren Same here (on @ThreeUK), but my husband’s did (at 2.59) on a different network.

• 
  Alix King (@preciousalix) reported 52 minutes ago from Ferndown, England

  @ThreeUKSupport I would like to purchase one of your online deals, have selected everything I need to - click 'add to basket' and it says 'sorry there is nothing selected'. HELP!!!

• 
  Richard Frame (@rafthemaster) reported 53 minutes ago from Bournemouth, England

  @ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me

• 
  Joe (@ssorhpesoj) reported 53 minutes ago from Corfe Mullen, England

  Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.

• 
  Elaine 💙 (@Ela44) reported 54 minutes ago from Corfe Mullen, England

  @keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.

• 
  Elaine 💙 (@Ela44) reported 55 minutes ago from Corfe Mullen, England

  @Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent

• 
  Ross (@ScubaRoss) reported 56 minutes ago from Poole, England

  @mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!

• 
  Richard Frame (@rafthemaster) reported 56 minutes ago from Bournemouth, England

  @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

• 
  Richard Frame (@rafthemaster) reported 60 minutes ago from Bournemouth, England

  @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CARLZ (@Carlz94x) reported 13 minutes ago

  @ThreeUK terrible network!! Never no signal! Sort it out !!!

• 
  𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported 14 minutes ago

  Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.

• 
  Olly (@helloitsolly) reported 16 minutes ago

  @robj3d3 @ThreeUK @GoRoamless Does that mean if you were on holiday for 2 months and didn't use it, they would also cancel? Seems odd Either way, Roamless will be very useful to have if you continue to travel as it's esim, works everywhere, does text and does calls

• 
  Thomas Pigg (@pigg_thomas) reported 18 minutes ago

  @robj3d3 @ThreeUK Oh wow I didn’t realise they did that Find a solution ?

• 
  JurateW #FBPE 🇪🇺🇪🇺🔶️💙 (@JurateJW) reported 19 minutes ago

  .Is @ThreeUK @ThreeUKSupport the WORST network in the UK? There's no reception in half of London. A complete joke. #MOBILE #complaint

• 
  the_bearded_courier 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@bearded_courier) reported 23 minutes ago

  And for the previous 22 days you will have charged me £9.88. How on earth does this make any sense what so ever. So now instead of keeping me as a customer I will be moving all four of these plans to another network. Seems 20+ years of loyalty means zip in the world of @ThreeUK

• 
  nipplebuffet (@mimiheart29) reported 23 minutes ago

  @ThreeUK you have the worst customer service, I’m the phone with yall right now and the agent just left the call without any explanation??

• 
  FINGERSJOHN✌ (@jnafr) reported 24 minutes ago

  Back in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.

• 
  David McKean (@keanie14) reported 24 minutes ago

  Your solution is to send me a link to a chat which won’t open. Any chance someone can just call me to sort this?! @threeuk

• 
  f (@bread_bread5) reported 25 minutes ago

  @ThreeUK changing the Caffè Nero code to £2 was my last straw I will be changing phone providers now. The coverage is awful, coffee was the only good thing left about you