3 (Three) outages and service status in Bournemouth, England

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

• 
  Richard Frame (@rafthemaster) reported 8 minutes ago from Bournemouth, England

  @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 10 minutes ago from Swanage, England

  @ThreeUKSupport I have 4 bars and 4G but I haven’t been able to load anything for weeks the signal is just not strong at all considering its saying full bars. Took 4 attempts to even be able to write a tweet

• 
  Richard Frame (@rafthemaster) reported 11 minutes ago from Bournemouth, England

  @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

• 
  Joe (@ssorhpesoj) reported 13 minutes ago from Poole, England

  @ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.

• 
  Richard Frame (@rafthemaster) reported 16 minutes ago from Bournemouth, England

  @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

• 
  Richard Frame (@rafthemaster) reported 18 minutes ago from Bournemouth, England

  I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

• 
  Richard Frame (@rafthemaster) reported 20 minutes ago from Bournemouth, England

  @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

• 
  Richard Frame (@rafthemaster) reported 23 minutes ago from Bournemouth, England

  @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 28 minutes ago from Poole, England

  @ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?

• 
  Graham (@taylorbanks1979) reported 29 minutes ago from Poole, England

  @ThreeUKSupport guys amazing service thank you 🙏 please pass this on One very loyal customer

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 31 minutes ago from Swanage, England

  @ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow

• 
  Stephen Edwards (@Stephen61934614) reported 33 minutes ago from Christchurch, England

  @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

• 
  Loraine 💙💛😷 (@macknitty) reported 33 minutes ago from Ashley Cross, England

  @RobFreeman @VictoriaCoren Same here (on @ThreeUK), but my husband’s did (at 2.59) on a different network.

• 
  Gary Denness (@garydenness) reported 34 minutes ago from Bournemouth, England

  @ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. That’s a porky pie isn’t it? This new policy means I have less control.

• 
  Richard Frame (@rafthemaster) reported 36 minutes ago from Bournemouth, England

  @ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me

• 
  Stephen Edwards (@Stephen61934614) reported 37 minutes ago from Christchurch, England

  @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

• 
  Richard Frame (@rafthemaster) reported 42 minutes ago from Bournemouth, England

  @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

• 
  Richard Frame (@rafthemaster) reported 42 minutes ago from Bournemouth, England

  @ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting

• 
  David Graham (@DavidAGraham) reported 56 minutes ago from Bournemouth, England

  I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 59 minutes ago from Poole, England

  @ThreeUKSupport can’t seem to get any signal around Poole / bournemouth area? And it’ll say full signal but nothing loads?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Baldwin  (@Ralph_Hapschatt) reported 2 minutes ago

  If someone phones you pretending to be from @ThreeUK, asking you to read them a one time pass code, two them to **** off.

• 
  Jim D (@jnides8) reported 2 minutes ago

  First world problems but @ThreeUK changing their £1 coffee deal has lost them a customer. I could just about put up with the ****** coverage in return but there's no incentive to stay now.

• 
  Danielle (@elektramonster) reported 2 minutes ago

  @status_is_down Since arriving in North Norfolk on holiday, there is no 3uk service whatsoever, for miles around where we are staying which is weybourne area. Have to dive over 30 mins on any direction to get even a tiny signal. #threeuk @ThreeUKSupport

• 
  Aaron (@MimnaAaron) reported 3 minutes ago

  @ThreeUK Peadofiles Using children riding chickens in adverts after hours wtf Who gives a child a phone let alone a contract from 3 You ******* pieces of **** Thank Jesus I didn’t use your service I was rolling a J when ur ad came on & I ada stop n write this You absolute kunts!

• 
  Joseph Sinyor (@josephsinyor) reported 8 minutes ago

  @ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🍉 Jade 🇵🇸 (@JadeThinksALot) reported 8 minutes ago

  @ThreeUK won’t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now it’s £2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.

• 
  Deborah Benady 💙 (@demube) reported 18 minutes ago

  @ThreeUK Why is voicemail not working on my 3 account? Others tell me it is the same for them

• 
  FINGERSJOHN✌ (@jnafr) reported 18 minutes ago

  @ThreeUKSupport B43 7EQ Birmingham Still a very poor recieption (internet)

• 
  Dlyan (@It_A_Me_DeDe) reported 20 minutes ago

  All I’ve wanted to do today after I got off work is play the new Fortnite season but I can’t because Three UK are the most incompetent ***** known to man why am I getting 400 KBPS for 3rd time this week and it’s only Thursday you ***** sort you **** out @ThreeUK

• 
  rawkingcoconutwater (@rawkingcoconut) reported 21 minutes ago

  @ThreeUK Why is your coverage strength on your signals so poor , people pay for 5g ans yet no service at all in central areas , are you scamming customers by selling a product you can’t offer , authorities should shut you down take action against your company