3 (Three) outages and service status in Bournemouth, England

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

• 
  Richard Frame (@rafthemaster) reported 17 seconds ago from Bournemouth, England

  @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

• 
  Mikaela Yurukova (@MikaelaYurukova) reported 49 seconds ago from Bournemouth, England

  @ThreeUK ever since that big network outage last month, I have experienced minor outage on a number of occasions, including half an hour ago. Let’s not talk about how rubbish 4G and the WiFi has been!!! Starting to consider switching over and Black Friday is coming up...

• 
  Gary Denness (@garydenness) reported 11 minutes ago from Bournemouth, England

  @ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. That’s a porky pie isn’t it? This new policy means I have less control.

• 
  Mikaela Yurukova (@MikaelaYurukova) reported 13 minutes ago from Bournemouth, England

  @ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....

• 
  Nicola Syms (@NicolaSyms) reported 20 minutes ago from Christchurch, England

  @ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!

• 
  Richard Frame (@rafthemaster) reported 25 minutes ago from Bournemouth, England

  @ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me

• 
  Richard Frame (@rafthemaster) reported 26 minutes ago from Bournemouth, England

  @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

• 
  Graham (@taylorbanks1979) reported 26 minutes ago from Poole, England

  @ThreeUKSupport guys amazing service thank you 🙏 please pass this on One very loyal customer

• 
  Elaine 💙 (@Ela44) reported 26 minutes ago from Corfe Mullen, England

  @ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please

• 
  Richard Frame (@rafthemaster) reported 32 minutes ago from Bournemouth, England

  @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

• 
  David Graham (@DavidAGraham) reported 35 minutes ago from Bournemouth, England

  I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

• 
  Elaine 💙 (@Ela44) reported 37 minutes ago from Corfe Mullen, England

  @Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent

• 
  It’s Me .... Amy (@BambiAmy78) reported 37 minutes ago from Bournemouth, England

  @ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.

• 
  Richard Frame (@rafthemaster) reported 39 minutes ago from Bournemouth, England

  @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

• 
  JimmyUnderwood™ (@jamescusens18) reported 41 minutes ago from Bournemouth, England

  Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

• 
  Joe (@ssorhpesoj) reported 42 minutes ago from Corfe Mullen, England

  Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.

• 
  Richard Frame (@rafthemaster) reported 43 minutes ago from Bournemouth, England

  @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

• 
  Richard Frame (@rafthemaster) reported 47 minutes ago from Bournemouth, England

  @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

• 
  Richard Frame (@rafthemaster) reported 49 minutes ago from Bournemouth, England

  @ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?

• 
  Richard Frame (@rafthemaster) reported 57 minutes ago from Bournemouth, England

  @ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Beckett (@garycbeckett) reported 53 seconds ago

  @ThreeUKSupport I have the serial number of a purchase but need the imei number is this possible please - your shop can not help me

• 
  Louise (@just_lou22) reported 1 minute ago

  @ThreeUK is anyone else getting increasingly annoyed with the terrible service from this mobile network. The second my phone switches to 5G there is zero coverage, no internet, no calls - NOTHING! Paying an obscene amount each month for absolute shite

• 
  huey freeman (@80iishh) reported 4 minutes ago

  @ThreeUK @ThreeUKSupport you guys will never know peace in this life.

• 
  PokéMalarkey (@PokeMalarkeyUK) reported 6 minutes ago

  I am trying to cancel a phone contract. Your live chat keeps kicking me out as soon as I tell them that I don't want a "better deal". Why won't you let me cancel this? Surely this isn't legal? @ThreeUKSupport

• 
  David (@princelawanii) reported 8 minutes ago

  Three Mobile, you frustrate me with how ****** the network has been over the past few weeks. @ThreeUK

• 
  David Clarke (@DavidCl88428325) reported 11 minutes ago

  @ThreeUKSupport .....1700hrs yet again your network has failed us bt54 area, no calls, no texts, no data.....

• 
  TheYellingKitty. (@TheYellingKitty) reported 12 minutes ago

  @ThreeUKSupport @ThreeUK what’s going on in the HU1 area with your network because it’s ****** been over 12 hours now I better be getting some kind of compensation for this

• 
  Mike Wood (@mikewooduk) reported 13 minutes ago

  @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

• 
  Satheeshkumar Rajendran Ph.D (@satheeshvad) reported 14 minutes ago

  @ThreeUK Hi three, without any notification, my number has been discontinued because I'm abroad, but I paid some of the months. Before I left the country, I asked your team; they said it was not possible to terminate, and now, without any notification, the number is not in use.

• 
  James (@jdxn_1) reported 16 minutes ago

  Spent 10 days in Barbados with full signal, less than 24hrs back in the UK and i can barely hold a conversation. @ThreeUK @ThreeUKSupport Getting worse and worse.