3 (Three) outages and service status in Bournemouth, England

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bournemouth, England

The most recent 3 (Three) outage reports came from the following cities: Poole.

City	Problem Type	Report Time
Poole	Internet	15 days ago

Community Discussion

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3 (Three) Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

• 
  Gary Denness (@garydenness) reported 1 minute ago from Bournemouth, England

  @ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. That’s a porky pie isn’t it? This new policy means I have less control.

• 
  Joe (@ssorhpesoj) reported 14 minutes ago from Poole, England

  @ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.

• 
  Stephen Edwards (@Stephen61934614) reported 15 minutes ago from Christchurch, England

  @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

• 
  Ross (@ScubaRoss) reported 18 minutes ago from Poole, England

  @mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!

• 
  David Graham (@DavidAGraham) reported 23 minutes ago from Bournemouth, England

  I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

• 
  Richard Frame (@rafthemaster) reported 24 minutes ago from Bournemouth, England

  @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

• 
  JimmyUnderwood™ (@jamescusens18) reported 28 minutes ago from Bournemouth, England

  Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 30 minutes ago from Poole, England

  @ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?

• 
  Nicola Syms (@NicolaSyms) reported 35 minutes ago from Christchurch, England

  @ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!

• 
  Richard Frame (@rafthemaster) reported 35 minutes ago from Bournemouth, England

  @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

• 
  Elaine 💙 (@Ela44) reported 36 minutes ago from Corfe Mullen, England

  @Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent

• 
  Richard Frame (@rafthemaster) reported 43 minutes ago from Bournemouth, England

  @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

• 
  Graham (@taylorbanks1979) reported 46 minutes ago from Poole, England

  @ThreeUKSupport guys amazing service thank you 🙏 please pass this on One very loyal customer

• 
  Service please (@Unhappyconsume1) reported 47 minutes ago from Bournemouth, England

  @ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and

• 
  Mikaela Yurukova (@MikaelaYurukova) reported 51 minutes ago from Bournemouth, England

  @ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 54 minutes ago from Swanage, England

  @ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow

• 
  Joe (@ssorhpesoj) reported 54 minutes ago from Poole, England

  @ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.

• 
  Richard Frame (@rafthemaster) reported 57 minutes ago from Bournemouth, England

  @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

• 
  Elaine 💙 (@Ela44) reported 59 minutes ago from Corfe Mullen, England

  @ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please

• 
  It’s Me .... Amy (@BambiAmy78) reported 60 minutes ago from Bournemouth, England

  @ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aln8tdfthr2 (@aln8tdfthr2) reported 4 minutes ago

  @ThreeUKSupport you've cancelled my internet from today instead of 24th march as requested and I'm told it will take 72 hours to investigate your error. Meanwhile my daughter can't submit online homework and my wife can't submit uni assignments, no streaming either. Awful service

• 
  Graeme (@woodenscot) reported 5 minutes ago

  .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

• 
  Luke Beevers (@beevers93) reported 5 minutes ago

  @ThreeUKSupport I cannot go into enough detail on the issues I've been having with you. But apparently according to your customer service I ordered 1 SIM on a 2 for 1 SIM offer, which makes little sense. Despite actually using your "connect together" program.

• 
  Richard (@r_head99) reported 8 minutes ago

  @ThreeUKSupport I have a4g router for my son that I need to cancel but don’t have the number 07 number for customer support. Can you help me talk to someone please?

• 
  Stupid Dog (@stoopidiztdog) reported 8 minutes ago

  @ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?

• 
  Peter Midgley ☀️ (@petermidgley) reported 10 minutes ago

  Internet seems to be down in the SL99DH area. Thanks @ThreeUKSupport

• 
  Empress’ (@IAmHerNp) reported 11 minutes ago

  @ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help

• 
  will the bludclart wise (@PiotrCugwoski) reported 12 minutes ago

  @ThreeUKSupport @ThreeUK completely shocked about how disgustingly your staff treat loyal customers this is my last month with your horrible company.

• 
  Matchday Drinkers 🍻 (@BFCDrinkers) reported 12 minutes ago

  @DOPreston They pretty much do already or is it just a @ThreeUK problem?

• 
  James Lewis (@realjimmothy) reported 17 minutes ago

  @ThreeUK have the worst customer support team. All i want to do is pay them yet I have been talking with them via the app for 45 minutes. surely it can’t be that difficult….