3 (Three) Outage Report in Bournemouth, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bournemouth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bournemouth, England
Latest outage, problems and issue reports in Bournemouth and nearby locations:
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Joe
(@ssorhpesoj) reported
from
Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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geoff
(@junior1985nn) reported
@ThreeUKSupport If you read about it working 5 hours later..That means original SIM never had a fault..The fault was with 3 network which was totally denied
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Ivana Petrik
(@petrik_ivana) reported
@ThreeUK you must be the worst network i have ever been with. 85% my FRIGGIN WHATSAPP MESSAGES won’t even load. When I went in store I’ve been told „maybe get off 4G and use 3G instead“ what is this 2012? I’m currently using pub wifi to tweet this
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Pollard
(@tdotpollard) reported
@ThreeUKSupport @johnathanlaw Doubling down on this - requested my PAC yesterday and received the same link/text at 9:02 this morning about Broadband and a Chromebook. Will also get in touch.
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Jez Hamer💙
(@JezHamer) reported
@ThreeUKSupport That i would be contacted in 15 days today they wanted me to send an email with my identity on which I refused under the circumstances yes apparently somewhere in the Sheffield area I am getting debt collection notices the call centre are of no help
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Dave Laithwaite
(@DaveLaithwaite1) reported
@ThreeUKSupport Broadband has as been terrible all week in the WA9 area, how long are the mast works ongoing for?
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Yumi Blue
(@yumiout) reported
@VodafoneUK Well that’s incorrect…. I switch to a @ThreeUK sim into my gigacube and it works fine with the PlayStation and isn’t restricted to NAT type 3. It’s a Vodafone network issue, admitted in multiple Vodafone forums. Please correct your information
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Duncan Hogg
(@DuncanHogg_) reported
@ThreeUKSupport Since Oct 2021. There was also some issue resolving the transfer of my old number to my new SIM - this took a month and I'm still not sure that's entirely fixed either
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Duncan Hogg
(@DuncanHogg_) reported
@ThreeUKSupport I've found the 5G to be terrible all over the UK regardless of signal, 4G is very hit and miss and 3G is good enough. Primarily in the Stirling/Glasgow regions
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Lloydy
(@Lloydy2430) reported
@ThreeUKSupport Yes the website loads but when I type my number in to login in it comes up with that error page
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FTD Talk
(@FTD_Talk) reported
from
Great Malvern, England
@ThreeUK ok I've been in touch with @Xiaomi 3 or 4 times about my mi11 having a faulty charging port only to be ignored. I need help or I will refuse to pay my bill as nothing is being done