3 (Three) Outage Report in Ferndown, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndown, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (19%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ferndown, Dorset, England
The most recent 3 (Three) outage reports came from the following cities: Bournemouth, Ringwood, Poole, Fordingbridge and Wareham.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Bournemouth |
Phone | |
| Ringwood |
||
| Bournemouth |
Phone | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Joe
(@ssorhpesoj) reported
from
Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Gee
(@dnlgee) reported
@ThreeUKSupport I'm pretty sure it won't be, the first CS who transferred me through to the clown was no help either. I'm not going through all that nonsense again. I'm pretty sure he even tried to put a different voice on. Are there any direct numbers to any competent members of the team?
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Kevin Bennett
(@kevobeno) reported
@ThreeUKSupport Individual customer care ? Youre having a laugh. Just spent over an hour on the phone to THREE. passed from one to another. 4 people I eventually spoke to. 4 times I had to go through security. Bad lines bad connections making it difficult to understand people at the other end.
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Mr Ladshaab
(@mr_ladshaab) reported
@ThreeUKSupport but why should i pay 5 pound of the service just for a 3 days of Billing? why ? does that customer executive said this will be billed on the first bill which will be generated on after 3 days ?
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excellency_your
(@excellencyyour1) reported
@chaosmonkey1892 @ThreeUKSupport Find out which network the number belongs to. Take legal action against the mobile network company for issuing numbers to criminals and allowing them to contact you.
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Natalie
(@n_silmo) reported
@ThreeUKSupport What good is the credit on a closed account?? Then he said he can’t and won’t transfer it. I’ve been in conversations with three since November. Last week I had a panic attack on the phone. I never had this with other companies. I just changed service for a better price & signal
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Kris
(@Kris50930426) reported
@ThreeUK @HollyLTucker “Running & growing a small busy can be hard“ Even harder if you’re on @ThreeUK totally useless in my area. Went from good to bad overnight.
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Steve Levy
(@bb234131) reported
@ThreeUKSupport @tomakasatnav is there any solution to this. I am locked out of all my accounts that require OTP. the live agent suggested my only option was to fly back to the UK from Indonesian to reactivate my SIM. surely there is another solution...
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Faran Ahmad
(@FaranAh55565254) reported
@ThreeUKSupport Hello, I need help with my new Pay Monthly 3 Triosim, the problem is that it's not activating and when I try to register to 3 it says enter a password but I didn't create a account when I click forget password it says not Available. Please Fix ASAP
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Ryan Smith ベーコン・マクポーク
(@RyanasaurusRex) reported
@ThreeUKSupport Hi - I purchased via AO/Mobilephonesdirect a contract at 26 pounds a month. You have been billing me at 60 pounds a month. I was then advised to cancel the direct debit via chat, so they could sort it, so I did. However I have checked today and it’s been billed at 60 again.
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Ryan Smith ベーコン・マクポーク
(@RyanasaurusRex) reported
@ThreeUKSupport I think this might be the fourth time I have raised this issue via either chat / email or twitter. I’m really disappointed by 3 service and just feel like I am getting fobbed off