3 (Three) Outage Report in Poole, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent 3 (Three) outage reports came from the following cities: Bournemouth and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Christchurch |
Total Blackout | |
| Bournemouth |
Internet | |
| Ringwood |
Internet | |
| Poole |
Total Blackout | |
| Ringwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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It’s Me .... Amy
(@BambiAmy78) reported
from
Bournemouth, England
@ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈
(@P_L_M97) reported
from
Poole, England
@ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?
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Joe
(@ssorhpesoj) reported
from
Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Service please
(@Unhappyconsume1) reported
from
Bournemouth, England
@ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈
(@P_L_M97) reported
from
Poole, England
@ThreeUKSupport can’t seem to get any signal around Poole / bournemouth area? And it’ll say full signal but nothing loads?
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Izabela Bien
(@izabelabien) reported
@ThreeUK hi Three, i’ve been disconnected from my phone with message that i’ve reached my limit of phone calls despite having unlimited phone calls. I cant log in to my account. Please help. I cant contact you on 333, since it states that there’s problem with the system
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Rachel 👑
(@Rayyy_winkyface) reported
Think I am going to have to continually tweet that @ThreeUK is terrible monthly until they actually help me and stop lying to me about why I haven’t had my 4G work for nearly two months. And they wana charge me just under £800 to get away from them how fun xox
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Iain Wallace
(@the_accidental) reported
@edent Could be worse @ThreeUKSupport deleted my account and didn’t tell me. Just an obscure error on login attempts. At least you know Virgin are doing it.
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James TATTIE Shaw
(@tattiearfc) reported
@ThreeUKSupport Been trying for a few days to get the order confirmation of my upgrade, but as per usual the impeccable customer service is up to its usual standard, I need this so samsung can send me my earphones, Also who's sending a charging plug #three #unimpressed
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Nick Smith
(@nicksmithy) reported
@ThreeUKSupport I've got a receipt here saying that my router was posted back to you, but a letter that says it hasn't arrived. Your phone support guy seems to think it was a tracked bag though which you know it isn't right? Can we fix this?
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hootie1233
(@hootie1233) reported
@ThreeUKSupport A huwaei dongle gets 0.50 mbps on 4g...my phone on another network gets 14 mbps. Your service and dongle are an utter waste of time and money. These things are not fit for purpose and you are thieving money from customers selling them this trash.
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¯\_(ツ)_/¯
(@kylegordon) reported
@ThreeUKSupport Several months now. Not usually an issue but we've been making more and more calls lately. We can get a good signal when at the south of the house with views for miles in either direction, but the incredibly slow call setup time persists.
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Infamous
(@No1Enforcer) reported
@ThreeUKSupport what’s going on with topping up online accounts. Not working?
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Elizabeth Murphy
(@liz_murphy_) reported
@claireyjenna @ThreeUKSupport So annoying. After complaining though a phone mysteriously turned up in about 5 days. Assume the help team must have had the wrong info, who knows, but still annoying that they continued to sell that deal as available for next day delivery, which was clearly false.
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Dan Woolridge
(@DMWoolridge) reported
@ThreeUK I'm trying really hard to stay with three and #upgrage but your #3app is really poor and glitchy One day it recognises me, the next it won't. I've left help messages, but no-one responds