3 (Three) Outage Report in Poole, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (50%)
-
Total Blackout (21%)
-
Phone (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
-
It’s Me .... Amy
(@BambiAmy78) reported
from
Bournemouth, England
@ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.
-
𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈
(@P_L_M97) reported
from
Poole, England
@ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
-
Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
-
Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
-
Joe
(@ssorhpesoj) reported
from
Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
-
𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈
(@P_L_M97) reported
from
Poole, England
@ThreeUKSupport can’t seem to get any signal around Poole / bournemouth area? And it’ll say full signal but nothing loads?
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
-
Service please
(@Unhappyconsume1) reported
from
Bournemouth, England
@ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and
-
Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
-
Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
-
Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
-
Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
-
Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
-
Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay
(@rtmjh_) reported
@jackcleevely @ThreeUK @ChelseaFC You’re goated you deserve it but how did you get it I want one so bad 😭
-
Mish
(@mish_rl) reported
@ThreeUK your website still doesn't have SSL encryption even though I spoke to customer service about it several days ago.. what's the hold up? It literally takes no more than a few minutes to do
-
Rebecca 📸
(@Banana_Bee_x) reported
@ThreeUKSupport It just stopped working, not damaged. We are on the phone to Samsung support as I type. I'm just very upset Three who we bought the phone from two days ago told us she is basically out of luck.
-
' †Duwεчひ™
(@DuweyThe1st) reported
@ThreeUK @ChelseaFC Sponsored by the shittest mobile network in the world, make giffgaff look like O2
-
darren cox
(@dazzy6666) reported
@ThreeUK Nuisance calls pmsl you come first in the compation there had 27 calls off you in ten days off 03333381063 I've answered every time and there's no one there they just out phone down sort yourself out big time
-
Mish
(@mish_rl) reported
@ThreeUKSupport That may be the case but it will still make some people rightfully wary of Three's approach to security. It's rather unprofessional from a large company especially when it's a quick and free issue to fix. Also, the coverage checker where you put in your postcode isn't encrypted.
-
Adele
(@adele0802) reported
@ThreeUKSupport No I just want to log a complaint, I don't want to talk to anymore live chat people as they have been extremely unhelpful
-
Lynne Mew
(@lynnekeldaz) reported
Funny that Three internet network crap in SE London in the week, but weekends and school hols no issues! @ThreeUKSupport
-
Steve Martin
(@XmoSteve) reported
@ThreeUKSupport I've given up trying to.login to the three app. It says I have an account but doesn't recognise password. I reset a new password and it won't let me verify the account. You make this so hard. I havent the time to waste on it. Vodafone was do much easier
-
kay 💙💔
(@KayAbbs1) reported
@ThreeUK my phone signal is so bad I can’t make or receive calls. Neither can my daughters. I am paying for 3 phone lines that basically don’t work. I’ve complained via customer services but nothing happens. Please can someone do something?