3 (Three) Outage Report in Poole, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Poole, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent 3 (Three) outage reports came from the following cities: Bournemouth, Poole, Wareham, Wimborne Minster, Verwood and Ferndown.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Nicola Syms (@NicolaSyms) reported from Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England
@ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England
@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England
@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Service please (@Unhappyconsume1) reported from Bournemouth, England
@ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and
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Joe (@ssorhpesoj) reported from Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Joe (@ssorhpesoj) reported from Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Joe (@ssorhpesoj) reported from Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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JimmyUnderwood™ (@jamescusens18) reported from Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ed (@Deadly_Drogba) reported
@EE Bad service, @ThreeUK is better
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Ben (@BB02BEN) reported
@ThreeUKSupport 2021 roll out going well then. I’m sure there’ll be no technical issues seeing as you’ll be 2 years past when you said this would roll out.
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⭐⭐ (@CFCSajad_) reported
@ThreeUK @Channel4 Hey admin, can i have some free tickets and a free shirt for Chelsea please? I've been a three customer since 2013 and would love some tickets. You have given people those and they aren't even three customers so how about you show some love to a senior customer and hook me up.
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Fluffy Fully Vaxxed Mask-wearing Viking ♿🇳🇴🇪🇺 (@TheFluffyViking) reported
@virginmedia Boo to you too. It's not Halloween yet. Like I said, I've got enough internet to tweet, but not enough to check web pages. I had a text to say you were doing work in my postcode today, and my broadband is dead. Thanks to @ThreeUK my mobile internet is on life support.
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Stephen Daniel Fair (@stephenfair1971) reported
@ThreeUKSupport any news on esim support? It’s been coming for years … maybe it’s time to switch network
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Hugh Johnson (@CoachDriverHugh) reported
@ThreeUKSupport issues fall on deaf ears. Too late now, friends are quitting too. @giffgaff has won my vote.
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𝙱𝚛𝚊𝚍𝚕𝚎𝚢 𝙷𝚊𝚍𝚠𝚒𝚌𝚔 (@RudyBurns) reported from Pulborough, England
@ThreeUK @ThreeUKSupport Why are you not supplying the @madebygoogle Pixel 6 Pro. Looks like I will be leaving your network after 15 years of loyalty.
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Daniel Defalco (@ddwwf1) reported
@ThreeUKSupport @iStasis Does this mean you plan on offering it before launch so we can take advantage of the preorder bonus? Or is this business speak for "change network if you want the preorder deal"?
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NickiPips (@nickipips) reported
@ThreeUKSupport Hi there, any chance you could let me know how long it's going to take to fix the network problem in our area? We've had 4mb internet for 4 days! Can't even watch TV..
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Stephen Daniel Fair (@stephenfair1971) reported
@ThreeUKSupport I’m bored of waiting ..what with this service being promised since 2019 and now your removal of free roaming @O2 are looking like a better fit