3 (Three) Outage Report in Poole, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Poole, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent 3 (Three) outage reports came from the following cities: Bournemouth.
City | Problem Type | Report Time |
---|---|---|
Bournemouth | Total Blackout | |
Bournemouth | Phone | |
Bournemouth | Internet | |
Bournemouth | Total Blackout | |
Bournemouth | Internet | |
Bournemouth | Internet |
Community Discussion
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3 (Three) Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Joe
(@ssorhpesoj) reported
from
Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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It’s Me .... Amy
(@BambiAmy78) reported
from
Bournemouth, England
@ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.
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JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Calleia
(@Locket1975) reported
@ThreeUKSupport I dont see why, its not just me who has this issue, its most people I talk to on Three in this area. Please just look into your service.
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Babalola Abimbola
(@Harbimbohlah) reported
@ThreeUKSupport I have done a quick restart and YES i am able to use my allowances for calls and texts. The problem is i am unable to use the internet when i am not connected to wifi
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Daniel Ⓥ
(@Daniel_Eski) reported
@ThreeUKSupport God damn, it's been almost a month and STILL there is an issue with the network in my area. My contract is up on the 21st and i can't wait to get out of here.
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Cina
(@cinarama) reported
@ThreeUK @Three_Is_Broken so now that my dongle is finally working as it had not worked since July 2020, I am being asked to pay an inflated bill and cannot get through to customer services in India?? Had to pass security questions and then phone put down....#threeisreallybad
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Mark Stanford
(@MarkStanford05) reported
@dealer_main @ThreeUK If your a three customer then call 333.
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Lauren Fox
(@Ferrari159) reported
Internet service from @ThreeUK has been absolutely shocking this past week. 4 days without full service and not even an apology. @ThreeUKSupport any idea when I will actually get the service I pay for? Stuck in a contract for this crap for 2 years. Disgusting.
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Lord B.
(@Skiminski) reported
@ThreeUKSupport According to employee number three, a new sim is on its way. 4 of them told me it was a postcode issue, when I was having it across the country, and now employee number 6 says I have to go to Samsung. Someone is telling porkies.
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Ms_Me ✌ & 💚
(@Ms_Me_12) reported
@ThreeUKSupport I am fed up complaining about this issue on 333 who fail to follow up complaints. Think its time I take my 5 accounts elsewhere cos this is infuriating customer service.
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BlueKite
(@BlueKit44114560) reported
I called @ThreeUK today to report a major breach of my number and my privacy. I couldn’t even get a reference number for my issue instead the phone agent said his name is sufficient & to call back for an update after 24 hours. #breach #securitybreach #GDPR
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Isi Genn-Bash
(@IsiGB) reported
@kimtheyogi @ThreeUK Hi, yes I did. Here's the solution: I called 333, asked them to remove the block on calls when going over my limit. I HAVE UNLIMITED MINUTES AND THE APP SHOWED BLOCKS INACTIVE so this is obviously some issue with how three were managing my account. Hope it works for you too