3 (Three) Outage Report in Poole, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Phone (58%)
-
Internet (28%)
-
Total Blackout (8%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Poole, England
The most recent 3 (Three) outage reports came from the following cities: Bournemouth and Ferndown.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Bournemouth |
Phone | |
| Ferndown |
Internet | |
| Bournemouth |
Phone | |
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
-
Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
-
Mikaela Yurukova
(@MikaelaYurukova) reported
from
Bournemouth, England
@ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
-
David Graham
(@DavidAGraham) reported
from
Bournemouth, England
I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
-
Joe
(@ssorhpesoj) reported
from
Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
-
Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
-
Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
-
JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
-
Ross
(@ScubaRoss) reported
from
Poole, England
@mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
-
Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Mary Marshall
(@MaryMar02511139) reported
@ThreeUK no one answers - tried making a complaint just spent 30 minutes writing this out but surprise surprise it won’t send!
-
Jacob Neumann
(@jacobjesh) reported
Get that stupid ******* company @ThreeUK off our shirts…
-
Hannah
(@Thisgirl862969) reported
@ThreeUKSupport Yes I went on and checked as I didn't realise it wasn't paid. It said I owed so paid it, it refunded then I had to do it again. Husbands did the same but the bank isn't showing any attempts which is unusual as it goes out every month no issue. I'll keep an eye on it next month
-
# 🇬🇧🇪🇺🇮🇹 😷
(@Dartmoor64) reported
@ThreeUK Are you ***************? Nil BB 50 a month, can't even get support after going to all lengths, email, phone. NEVER AGAIN you CON MERCHANTS DO NOT GET THREE, you'll be very disappointed and feel utterly robbed.
-
Mrs H
(@joannehodgson) reported
@ThreeUKSupport I think it’s actually more broken than just the sim! The phone was ordered 31.12.20. What are the options available to us. I think it is too early to have an early upgrade. Is the only other option starting a new contract?
-
Dorothy Hoskins
(@DorothyHoskins) reported
@ThreeUK I’m having problems with mobile data - full signal, 4G on but everything really slow to load / sometimes won’t load at all as though I’m not connected to the internet. Am on latest updates and have tried restarting, removing SIM card etc. Can you advise?
-
DJ Ash
(@DJAshWebster) reported
@ThreeUKSupport I am on 4G the signal is full but the service is slow. I can hardly get any data to load. We are away at our caravan and it’s the same every weekend. Not happy with the service.
-
Mrs H
(@joannehodgson) reported
@ThreeUKSupport It was dropped and had moisture on the sim so not a manufacturing issue, definitely more a user error. We are abroad right now. Insurance unfortunately doesn’t cover mobiles.
-
DJ Ash
(@DJAshWebster) reported
@ThreeUKSupport Nothing is working. I was told you were upgrading the 3 masts in the area. Has this happened? I want to know why your service is so slow please and what’s being done about it. I’ve been a loyal 3 customer for over 10 years and I only experience issues when away in Mablethorpe.
-
Steve
(@spsduncan) reported
@ThreeUKSupport @McDermottQC Go Roam (feel at home) was literally the only reason for me choosing Three a number of years ago. Now this has been revoked I have since move to O2 which still provide this service in Europe at least.