3 (Three) outages and service status in Poole, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Poole, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Poole, England@ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?
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Joe (@ssorhpesoj) reported from Corfe Mullen, EnglandCalling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Graham (@taylorbanks1979) reported from Poole, England@ThreeUKSupport guys amazing service thank you 🙏 please pass this on One very loyal customer
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Service please (@Unhappyconsume1) reported from Bournemouth, England@ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and
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Joe (@ssorhpesoj) reported from Poole, England@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Alix King (@preciousalix) reported from Ferndown, England@ThreeUKSupport I would like to purchase one of your online deals, have selected everything I need to - click 'add to basket' and it says 'sorry there is nothing selected'. HELP!!!
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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JimmyUnderwood™ (@jamescusens18) reported from Bournemouth, EnglandHi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Poole, England@ThreeUKSupport can’t seem to get any signal around Poole / bournemouth area? And it’ll say full signal but nothing loads?
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Mikaela Yurukova (@MikaelaYurukova) reported from Bournemouth, England@ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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David Graham (@DavidAGraham) reported from Bournemouth, EnglandI will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
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Ross (@ScubaRoss) reported from Poole, England@mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Airlim (@Mainstreamlive) reported@coveragechecker @ThreeUK Nah no favours I could call in but then I would want everyone to get good signal and at least something decent lol ah the masts they were a good thing, at least you get some really good stuff lol
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🏴🍉 Jade 🇵🇸 (@JadeThinksALot) reported@ThreeUK won’t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now it’s £2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.
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Danielle (@elektramonster) reported@ThreeUK @ThreeUKSupport this service is becoming worse, have just arrived in weybourne Norfolk and it's dead. Have to drive over half hr in any direction to get scraps of signal. Having to rely on free WiFi just to let family know we're alive! What is going on?! #three
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rawkingcoconutwater (@rawkingcoconut) reported@ThreeUK Why is your coverage strength on your signals so poor , people pay for 5g ans yet no service at all in central areas , are you scamming customers by selling a product you can’t offer , authorities should shut you down take action against your company
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Paul (@__porl__) reported@ThreeUK Network is all over the place today? Is workk being done / or faults Canterbury areas?
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PokéMalarkey (@PokeMalarkeyUK) reportedI am trying to cancel a phone contract. Your live chat keeps kicking me out as soon as I tell them that I don't want a "better deal". Why won't you let me cancel this? Surely this isn't legal? @ThreeUKSupport
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Satheeshkumar Rajendran Ph.D (@satheeshvad) reported@ThreeUK Hi three, without any notification, my number has been discontinued because I'm abroad, but I paid some of the months. Before I left the country, I asked your team; they said it was not possible to terminate, and now, without any notification, the number is not in use.
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'Name can't be blank' says x, so that's my name (@KMB193) reported@ThreeUK is it me or are 3 the worst phone company there is?
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Andrew (@PhysicsAndy) reported@ThreeUKSupport Is there any way I can get in touch with you via email or social media? Your live chat agents have been terrible so far for what should be a simple problem to fix
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LottageLady (@Lottagelady11) reported@ThreeUK Please can you tell me if something has changed - are you using a different network than you were? Just recently I've been unable to get any signal in my property, and I changed from my previous provider to you because I did get a signal! But not now? What's changed?