3 (Three) Outage Report in Christchurch, Dorset, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Christchurch, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Christchurch, Dorset, England
The most recent 3 (Three) outage reports came from the following cities: Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Wimborne Minster |
Total Blackout | |
| Bournemouth |
Internet | |
| Bournemouth |
Phone | |
| Ferndown |
Phone | |
| Bournemouth |
Phone | |
| Verwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.
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Ross
(@ScubaRoss) reported
from
Poole, England
@mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Mikaela Yurukova
(@MikaelaYurukova) reported
from
Bournemouth, England
@ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hita Shah
(@ShahHita) reported
@ThreeUK worst customer service ever,after being with them for more then 15 years and having more then 7 contracts with them
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SkyView
(@SkyviewL4) reported
@ThreeUKSupport We have been with you for years and you have just hiked the price from £10 pm 30GB,unlimited unlimited to £21. The lady from India was useless. We can get 100GB unlimited unlimited as a new contract but will be charged roaming from May as new customer.
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Frogfall
(@frogfall) reported
@ThreeUK Your PAYG top up page is not working. Tried using two different PCs and a Mobile. It won't 'continue' after entering phone number.
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Mitesh Mistry
(@MitzyM82) reported
@ThreeUKSupport It's still down. Is there an news on what actually bis the problem . Is this the mast on top of the hospital building at tameside hospital?
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Frogfall
(@frogfall) reported
@ThreeUKSupport I've tried all that (several devices) and even rebooted one. I also since tried doing an actual 444 top-up, from phone, and it got all the way to the top-up I wanted, then system said "sorry there is a problem".
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Kerry Fleming
(@minikf1) reported
@ThreeUKSupport He wants to cancel his first contract and move the number over to his new contract. He was told this was the only way he could get the phone. But my brother in law did it two weeks ago for the same phone and was charged no up front fee and able to do an early upgrade.
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Jacko 💙
(@1066jacko) reported
@ThreeUK @ThreeUKSupport no coverage in LONDON again no coverage in CAMBRIDGE you never respond to issues on here, at what point does this become a breach in my contract with you? I can’t wait to get back to Ee where I had none of this!!
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Hannah Palmer
(@Hanpalmerx) reported
@ThreeUKSupport I don't have time to be on hold and people trying to flog me an upgrade I'll just cancel the direct debit thanks
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United82
(@GuitarH1982) reported
@ThreeUK how the hell do I contact customer service to pay a bill? Can’t call from mobile and the web page number is engaged… 🙄
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TANYA CROWTHER
(@Spadge64) reported
@ThreeUKSupport I'm exhausted. I've spoken to 6 different people. Phone, email & DM. The last conversation was over an hour. I was promised my issue was sorted (have screenshots). It isn't. How do i resolve this? So fed up. I'm desperate & want a manager to finally sort this out.