3 (Three) Outage Report in Christchurch, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Christchurch, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (17%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Christchurch, Dorset, England
The most recent 3 (Three) outage reports came from the following cities: Bournemouth and Ferndown.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Poole, England
@ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?
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Service please (@Unhappyconsume1) reported from Bournemouth, England
@ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Joe (@ssorhpesoj) reported from Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Swanage, England
@ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Poole, England
@ThreeUKSupport can’t seem to get any signal around Poole / bournemouth area? And it’ll say full signal but nothing loads?
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Nicola Syms (@NicolaSyms) reported from Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England
@ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England
@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England
@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
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Joe (@ssorhpesoj) reported from Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Joe (@ssorhpesoj) reported from Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Gary Denness (@garydenness) reported from Bournemouth, England
@ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. That’s a porky pie isn’t it? This new policy means I have less control.
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JᗝᏂﬡ ᕍ∈ﬡ𝜏𝖮ﬡ (@juannacho) reported
@ThreeUKSupport Is there ANYONE who can help with log in issues. Can't reset password and getting errors like my3auth.text.generic.error / MY3-CPWD-RESPONSE-ERROR or MY3-AUTH-UNAVAILABLE. Literally NOTHING seems to be working?!
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Broken Three UK (@Three_Is_Broken) reported
If you’re having issues with @ThreeUK you need to ask for a discount on the monthly bill. They have done it for others, including me. Or they have applied credits to the account. Or they have given other customers a free booster when they have reported bad coverage and service
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simon ramskill (@lliksmar) reported from Twyford, England
@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...
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Laica (@Laica23) reported
And over 5 hours later, no reply, I eventually got through to customer services who asked me the same question over and over then told me an engineer would call me, that never happened Thanks @ThreeUKSupport for no support at all
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BRETT HALEY (@TheDJBrettHaley) reported from Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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Temple (@TEMPLE_EM) reported
@ThreeUK @ThreeUK please can you help me with. New phone I stay in Nigeria I don't have money but I'm true blue
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Ricktorious (@Rick_Air) reported
@ThreeUKSupport Your customer support phone line and chat is a joke. I've got 3 contracts with you and all I want to do is transfer the existing phone numbers from 2 PAYG phones with yourselves to the 2 new contracts I've now bought with yourselves
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Chris (@Chris_Mungovan) reported
@ThreeUKSupport Not had any signal all day in London, what's going on?
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Adrienna May (@AdriennaMay) reported
@ThreeUKSupport hi can someone help with my mobile broadband please as I have topped it up twice now and still not appearing on my account and keeps asking me to sign in ?
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Rick Foreman (@RickForeman1) reported
@Three_Is_Broken @ThreeUK My contract is up and I’m leaving them. When they asked why, I told them it’s because of the trees and building materials used that only blocks their signal.....