3 (Three) outages and service status in Christchurch, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Christchurch, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Christchurch, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Christchurch, England
The most recent 3 (Three) outage reports came from the following cities: Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth
|
Phone | 1 month ago |
|
Poole
|
Internet | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Swanage, England@ThreeUKSupport I have 4 bars and 4G but I haven’t been able to load anything for weeks the signal is just not strong at all considering its saying full bars. Took 4 attempts to even be able to write a tweet
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FEJ (@felicityjames8) reported from Lymington, England@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Nicola Syms (@NicolaSyms) reported from Christchurch, England@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Service please (@Unhappyconsume1) reported from Bournemouth, England@ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and
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Gary Denness (@garydenness) reported from Bournemouth, England@ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. That’s a porky pie isn’t it? This new policy means I have less control.
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Swanage, England@ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow
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Alix King (@preciousalix) reported from Ferndown, England@ThreeUKSupport I would like to purchase one of your online deals, have selected everything I need to - click 'add to basket' and it says 'sorry there is nothing selected'. HELP!!!
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandTech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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David Graham (@DavidAGraham) reported from Bournemouth, EnglandI will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
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Joe (@ssorhpesoj) reported from Poole, England@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Joe (@ssorhpesoj) reported from Corfe Mullen, EnglandCalling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Poole, England@ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John craig Sinclair (@JohncraigSincl2) reportedIF ANYONE HAS GOT SIMCARD ONLY CONTRACTS WITH @ThreeUK, CANCEL THEM AS QUICKLY AS POSSIBLE AS IT'S ADDING A MINIMUM OF £12.16 ONTO YOUR DIRECT DEBIT BILLS WITHOUT NOTIFYING YOU AS I ONLY FOUND OUT 10 MINUTES AGO
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nipplebuffet (@mimiheart29) reported@ThreeUK you have the worst customer service, I’m the phone with yall right now and the agent just left the call without any explanation??
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karen mardell (@game4897) reported@ThreeUK have done me up like a kipper fuming is an understatement im on holiday in dubai i paid 7 days around the world roaming it never worked so i had to pay them more money £17 for a three day use i was told as i paid 7 day earlier then it will work at least till sat now its off again and they are doing nothing
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Jonathan 🇺🇦 (@GayToryJon) reportedHow odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Glen & Jo (@LashbrookLushes) reported@ThreeUK home broadband in BN24 absolutely useless today. Please sort it out or give me a refund #fail
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Marc (@Marc_imms) reported@ThreeUK can anyone help me I’ve. Called customer service they told me to ask in store, the young girl in store couldn’t help my app doesn’t work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I can’t view bills .
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Richie Jay (@RichEIREjonesy) reported@skunkcityseeds @ThreeUK My 5g was dropping out to 3g a lot over the past few days ,never really seen it do that before
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Whatever (@RealGetAGripLad) reported@ThreeUK Any chance I could get a customer service agent who is english because i am having a nightmare getting my account sorted because all the agents are forign and their english is awfull? @threeuk
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Steve Burnley (@stevenfburnley) reportedHey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse