3 (Three) Outage Report in Christchurch, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Christchurch, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (36%)
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Phone (12%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Christchurch, Dorset, England
The most recent 3 (Three) outage reports came from the following cities: Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Joe
(@ssorhpesoj) reported
from
Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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midsussexcarsales
(@cars4salesussex) reported
Honestly you wouldn’t think it was so hard to take out a new mobile phone contract @ThreeUK your customer service and sales departments need some serious training!
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🍀 Tidybhoy 🍀
(@TidyBhoy) reported
@ThreeUKSupport Its happened on 3 people over text, I have to try a few times until it says delivered or sent. Its people when I send longer texts and just keeps saying fail when it's done normally. I've had to split them all up like the old days, also I sent one to someone a line & its failed
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Kurlowy
(@ChloeShirley123) reported
@ThreeUKSupport I have found the same deals a LOT cheaper elsewhere, so wanted to see if you could offer me anything similar to retain my loyalty. But I’m afraid because of your terrible customer service, I’m looking to leave.
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A lovely northern man
(@Jamie_Bates98) reported
@ThreeUKSupport I'm halfway through this billing period so no money should have been taken out in the first place. And besides that my account should have been in credit (for the exact amount taken out) - something that was offered as compensation for previously horrendous service
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Velvet Thunder
(@MarcTracey1) reported
@ThreeUK the data service in Tilbury, is absolutely shocking. Can anything done about it?
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🍀 Tidybhoy 🍀
(@TidyBhoy) reported
@ThreeUKSupport I'm having trouble with sending texts, is there a problem? It keeps failing? I've had nothing bit issues with month. Please let me know
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Hannah Goldie
(@Iam_HVG) reported
Anyone else getting issues with @ThreeUK in connecting to the internet? My phone’s not even managing to connect to the three app right now!
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Velvet Thunder
(@MarcTracey1) reported
@ThreeUKSupport The service has been variable both inside and out. Issues do mainly present themselves when inside however.
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Stephen Li
(@Stevee_li03) reported
@ThreeUK why is my 4G being so slow these past few days.
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midsussexcarsales
(@cars4salesussex) reported
@ThreeUKSupport I tried that and then spoke to your sales advisor who wasn’t helpful at all so decided to use a third party to take out another three contract, now speaking to a very unhelpful rude customer service advisor about how to keep my number and swap it to the new contract