3 (Three) outages and service status in Christchurch, England

Problems in the last 24 hours in Christchurch, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Christchurch, England

Latest outage, problems and issue reports in Christchurch and nearby locations:

• 
  Richard Frame (@rafthemaster) reported 3 minutes ago from Bournemouth, England

  @ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 11 minutes ago from Swanage, England

  @ThreeUKSupport I have 4 bars and 4G but I haven’t been able to load anything for weeks the signal is just not strong at all considering its saying full bars. Took 4 attempts to even be able to write a tweet

• 
  Alix King (@preciousalix) reported 14 minutes ago from Ferndown, England

  @ThreeUKSupport I would like to purchase one of your online deals, have selected everything I need to - click 'add to basket' and it says 'sorry there is nothing selected'. HELP!!!

• 
  Richard Frame (@rafthemaster) reported 19 minutes ago from Bournemouth, England

  @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

• 
  FEJ (@felicityjames8) reported 19 minutes ago from Lymington, England

  @ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

• 
  Elaine 💙 (@Ela44) reported 19 minutes ago from Corfe Mullen, England

  @Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 21 minutes ago from Swanage, England

  @ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow

• 
  Graham (@taylorbanks1979) reported 24 minutes ago from Poole, England

  @ThreeUKSupport guys amazing service thank you 🙏 please pass this on One very loyal customer

• 
  Mikaela Yurukova (@MikaelaYurukova) reported 26 minutes ago from Bournemouth, England

  @ThreeUK ever since that big network outage last month, I have experienced minor outage on a number of occasions, including half an hour ago. Let’s not talk about how rubbish 4G and the WiFi has been!!! Starting to consider switching over and Black Friday is coming up...

• 
  Richard Frame (@rafthemaster) reported 28 minutes ago from Bournemouth, England

  @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

• 
  Stephen Edwards (@Stephen61934614) reported 29 minutes ago from Christchurch, England

  @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

• 
  Richard Frame (@rafthemaster) reported 31 minutes ago from Bournemouth, England

  @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

• 
  Service please (@Unhappyconsume1) reported 41 minutes ago from Bournemouth, England

  @ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 42 minutes ago from Poole, England

  @ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?

• 
  Richard Frame (@rafthemaster) reported 43 minutes ago from Bournemouth, England

  @ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting

• 
  Loraine 💙💛😷 (@macknitty) reported 45 minutes ago from Ashley Cross, England

  @RobFreeman @VictoriaCoren Same here (on @ThreeUK), but my husband’s did (at 2.59) on a different network.

• 
  Richard Frame (@rafthemaster) reported 45 minutes ago from Bournemouth, England

  @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

• 
  Gary Denness (@garydenness) reported 50 minutes ago from Bournemouth, England

  @ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. That’s a porky pie isn’t it? This new policy means I have less control.

• 
  Joe (@ssorhpesoj) reported 55 minutes ago from Poole, England

  @ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.

• 
  JimmyUnderwood™ (@jamescusens18) reported 57 minutes ago from Bournemouth, England

  Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosie Adams (@romanysands) reported 6 minutes ago

  @andrejpwalker @paramountplus @ThreeUK Never mind THAT! Are you OK?!🙏

• 
  chey (@axtumnbreeze) reported 16 minutes ago

  I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

• 
  Mike Baldwin  (@Ralph_Hapschatt) reported 18 minutes ago

  If someone phones you pretending to be from @ThreeUK, asking you to read them a one time pass code, two them to **** off.

• 
  FINGERSJOHN✌ (@jnafr) reported 18 minutes ago

  Back in B43 7EQ Ztill no pfoper service @ThreeUKSupport @VodafoneUK

• 
  Cookie (@jamescookdev) reported 22 minutes ago

  Why is dealing with @ThreeUK such a massive ballache? Cancelled home broadband 2 weeks ago. Supposed to receive instructions from DPD on how to return the router. Nothing ever arrived. I will be charged if they don't receive it back. Tried to speak to them through live chat today. Takes forever to bypass the chatbot and and speak to a real person and when you finally get someone they reply so slowly it takes forever to sort anything out. Session times out while I'm busy trying to get some actual work done (that's how slow they are to reply). Website logs me out. I lose all the progress I've made. Try and log back in and their site is broken. Just ******* shoot me now.

• 
  Valar Dohaeris (@Chukwuebuuka) reported 22 minutes ago

  @ThreeUK will outsource Customer service operations to India and what do you get for it? Stolen customer data they use for their scam calls

• 
  Zee (@NaeGlow) reported 22 minutes ago

  @ThreeUK has to have the worst broadband

• 
  𝙋𝙝𝙤𝙚𝙣𝙞𝙭🐦‍🔥| FREE PALESTINE (@phoenixmcx) reported 24 minutes ago

  anyone else having issues with three internet atm @ThreeUK @ThreeUKSupport

• 
  Alison & Stephen (@Alisonc89529131) reported 25 minutes ago

  @ThreeUK bought 4 £15 data packs in store for hol in USA, your colleague says they start today although they are still sealed. I don’t need them for another 2wks and need them to last longer than 30days from today. Any other year I was told they didn’t start until inserted! Help

• 
  DP9012 (@wiganath1932) reported 25 minutes ago

  @ThreeUK I have purchased a 60GB auto renew pack from you and am still being told that my balance is £0. This happened to me last month I am a rolling contract PAYG customer and last month you took £35 off me when I only wanted to top up £10. Can somebody please help? #three