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3 (Three) outages and service status in Christchurch, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Christchurch, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Christchurch, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Christchurch, England

Latest outage, problems and issue reports in Christchurch and nearby locations:

  • Ela44
    Elaine 💙 (@Ela44) reported from Corfe Mullen, England

    @ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please

  • Stephen61934614
    Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

  • ssorhpesoj
    Joe (@ssorhpesoj) reported from Poole, England

    @ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.

  • jamescusens18
    JimmyUnderwood™ (@jamescusens18) reported from Bournemouth, England

    Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

  • Stephen61934614
    Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting

  • MikaelaYurukova
    Mikaela Yurukova (@MikaelaYurukova) reported from Bournemouth, England

    @ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

  • felicityjames8
    FEJ (@felicityjames8) reported from Lymington, England

    @ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

  • P_L_M97
    𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Poole, England

    @ThreeUKSupport can’t seem to get any signal around Poole / bournemouth area? And it’ll say full signal but nothing loads?

  • P_L_M97
    𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Poole, England

    @ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

  • preciousalix
    Alix King (@preciousalix) reported from Ferndown, England

    @ThreeUKSupport I would like to purchase one of your online deals, have selected everything I need to - click 'add to basket' and it says 'sorry there is nothing selected'. HELP!!!

  • Unhappyconsume1
    Service please (@Unhappyconsume1) reported from Bournemouth, England

    @ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

  • macknitty
    Loraine 💙💛😷 (@macknitty) reported from Ashley Cross, England

    @RobFreeman @VictoriaCoren Same here (on @ThreeUK), but my husband’s did (at 2.59) on a different network.

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkMark250
    MarkMark250 (@MarkMark250) reported

    @threeuk Why do your customer service agents feel the need to lie on your help chat, then instead of helping try to trick me into a 24 month contract?

  • GeordieViking
    Geordie Viking (@GeordieViking) reported

    @ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @ThreeUKSupport Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not

  • LuvSeekinTruth
    LovinTruth (@LuvSeekinTruth) reported

    @ThreeUKSupport What kind of provider has online chat and the chat agent ends the conversation because they can't deal with the problem and then makes sure the transcript is blank? Three guesses?

  • grego76525
    DAVID GREGORY KERR (@grego76525) reported

    @ThreeUKSupport it is like a nightmare when cards have to be updated and details have to be passed to service providers but I hope this solves any problems

  • hemsmate
    #TeamThor (@hemsmate) reported

    @ThreeUKSupport is there any data issues in Tooting, London? My 4/5g has been working on and off, mostly off for the past few days and when it does work its extremely slow

  • PokeMalarkeyUK
    PokéMalarkey (@PokeMalarkeyUK) reported

    I am trying to cancel a phone contract. Your live chat keeps kicking me out as soon as I tell them that I don't want a "better deal". Why won't you let me cancel this? Surely this isn't legal? @ThreeUKSupport

  • ImmaStar26
    xXx (@ImmaStar26) reported

    @ThreeUK Been a customer for 5yrs and for the past 6 months the service has been nonexistent! Can’t wait to move to a new provider

  • wulfsagemakes
    wulfsage (@wulfsagemakes) reported

    @robj3d3 @ThreeUK Yeah giffgaff been just paying the minimum sim only plan since before I left UK, never had issues. If you don’t pay it for a few months they threaten to close it.

  • FoxRunTime
    fox  (@FoxRunTime) reported

    @applemusic when @threeuk has bad service (always) this is not permission to randomly skip songs while they're buffering