3 (Three) Outage Report in Christchurch, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Christchurch, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Christchurch, Dorset, England
The most recent 3 (Three) outage reports came from the following cities: Bournemouth and Ferndown.
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Community Discussion
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3 (Three) Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Joe (@ssorhpesoj) reported from Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Ross (@ScubaRoss) reported from Poole, England
@mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!
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JimmyUnderwood™ (@jamescusens18) reported from Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Richard Frame (@rafthemaster) reported from Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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FEJ (@felicityjames8) reported from Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)
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Mikaela Yurukova (@MikaelaYurukova) reported from Bournemouth, England
@ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Nicola Syms (@NicolaSyms) reported from Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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David Graham (@DavidAGraham) reported from Bournemouth, England
I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Kaye (@ryankaye) reported
@ThreeUKSupport Not that I can see and even if there was surely hiding additional costs in small print isn’t really in the spirit of good customer relations. Particularly as I’ve been a customer for about 10 years.
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Rachel 👑 (@Rayyy_winkyface) reported
@ThreeUKSupport I’ve only gone to Twitter publicly because you won’t help me privately the dozen times I’ve tried and to make sure other people can see that.
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𝕁𝕖𝕟𝕟𝕚 𝕎𝕚𝕥𝕙 𝔸 𝕀👁 ℕ𝕠𝕥 𝔸 𝕐❓ (@Jenni3108) reported
@ThreeUKSupport The issue I'm having isn't with Amazon, its an issue connectig the speaker via Bluetooth, to a device such as phone/tablet. As mentioned previously, the speaker only plays music VIA Amazon. There's a fault with it. My audio devices connect to another huawei speaker just fine.
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Stuart Davies 🇪🇺 (@StuartDavies) reported
@ThreeUKSupport Will do. There’s been scheduled maintenance on a local mast for the last few weekends, but issues seem to be continuing.
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𝕁𝕖𝕟𝕟𝕚 𝕎𝕚𝕥𝕙 𝔸 𝕀👁 ℕ𝕠𝕥 𝔸 𝕐❓ (@Jenni3108) reported
@ThreeUKSupport I just want to play music saved on my phone, through my Huawei Speaker AI Cube and it will not play!! I've tried multiple devices with no joy. Connected to another huawei speaker and it worked fine, so my new device has an issue and I would like this replaced!
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Estefania Led (@estefanialed) reported
@ThreeUK hi, got a new device & sim card in feb, 6th. Despite spending hours talking to customers service, the sim isn't activated yet. 8 days! Just now I was said again they did another request but don't know when it will be solved. Really? How can that be fixed for god shake?
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leon clare (@leoncrabtree_16) reported
@ThreeUKSupport Just changed my Sim only contract to a new £17 monthly deal, however I’ve just received a letter saying the bill is £32 monthly with a £10 deduction. Can you please fix this... what SIM only deal costs £32 ???
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𝕁𝕖𝕟𝕟𝕚 𝕎𝕚𝕥𝕙 𝔸 𝕀👁 ℕ𝕠𝕥 𝔸 𝕐❓ (@Jenni3108) reported
@ThreeUKSupport Please read my tweet properly. The issue I am having is NOT with Amazon. I am having trouble connecting to my device via Bluetooth audio. Amazon music/Alexa are working fine. The speaker is less than a month old and is faulty! I would like a replacement. How do I arrange this?
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John L. Walters 💙 (@JohnLW) reported
@ThreeUKSupport I’ve sent you a DM about non-existent service.
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leon clare (@leoncrabtree_16) reported
@ThreeUKSupport Or you could tell me how you’d help now. And fix it ?