3 (Three)

3 (Three) Outage Report in Christchurch, Dorset, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Christchurch, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Christchurch, Dorset, England 12/08/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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3 (Three) Issues Reports Near Christchurch, England

Latest outage, problems and issue reports in Christchurch and nearby locations:

  • Stephen61934614 Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

  • preciousalix Alix King (@preciousalix) reported from Ferndown, England

    @ThreeUKSupport I would like to purchase one of your online deals, have selected everything I need to - click 'add to basket' and it says 'sorry there is nothing selected'. HELP!!!

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

  • ScubaRoss Ross (@ScubaRoss) reported from Poole, England

    @mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting

  • TheWiredBean Lee Hawkes (@TheWiredBean) reported from Lyndhurst, England

    @ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.

  • jamescusens18 JimmyUnderwood™ (@jamescusens18) reported from Bournemouth, England

    Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

  • MikaelaYurukova Mikaela Yurukova (@MikaelaYurukova) reported from Bournemouth, England

    @ThreeUK ever since that big network outage last month, I have experienced minor outage on a number of occasions, including half an hour ago. Let’s not talk about how rubbish 4G and the WiFi has been!!! Starting to consider switching over and Black Friday is coming up...

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

  • DavidAGraham David Graham (@DavidAGraham) reported from Bournemouth, England

    I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

  • Stephen61934614 Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

  • felicityjames8 FEJ (@felicityjames8) reported from Lymington, England

    @ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

  • MikaelaYurukova Mikaela Yurukova (@MikaelaYurukova) reported from Bournemouth, England

    @ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....

  • TheWiredBean Lee Hawkes (@TheWiredBean) reported from Lyndhurst, England

    @ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.

  • taylorbanks1979 Graham (@taylorbanks1979) reported from Poole, England

    @ThreeUKSupport guys amazing service thank you 🙏 please pass this on One very loyal customer

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • solomon__c Chinonso Anochirimonyeaya (@solomon__c) reported

    @ThreeUK …but, somehow always poor coverage for me. Terrible experience really.

  • MattWardUK Matt (@MattWardUK) reported

    @ThreeUKSupport They have escalated it but didn’t take any of my details to get back to me about it. The account used my name and address but not my bank details. I know “what’s the issue then?” But I don’t want someone knocking my door demanding money!

  • willieckerslike willieeckerslike (@willieckerslike) reported

    @ThreeUK I had to phone customer service because a “technical glitch” meant you didn’t send me the fund due on termination of contract. A word of advice: if you want me back then stop keep telling people to hang on while you process things - after 22 minutes I was furious.

  • NdavisonR Nicola Davison Reed (@NdavisonR) reported

    @ThreeUKSupport Yes I have maaany times - two weeks ago was on ‘chat ‘ for a looong time - he said there was a problem accessing a garden ??hence no service so I said I’m not paying for a service im not receiving he said he will discount - today full money gone out witha month without internet

  • JYari90 Jan Yari (@JYari90) reported

    @ThreeUK Sometimes I can’t even use my phone because I don’t have reception. Three the worst network ever.

  • kuffs2205 Roman Grey (@kuffs2205) reported

    @ThreeUKSupport The steps u sent make no sense. You told me I need 2 switch the modem to 5G only mode as it may be connecting via 4G but then give me instructions 2 switch WiFi to 5Ghz mode which is an entirely different thing. I'm not even using Wifi. I'm connected directly via network cable.

  • MrADJ Andrew Jones (@MrADJ) reported

    @ThreeUKSupport I've now changed my SIM to the replacement SIM but am having the same issues with this network. What are the next steps please as I'm not getting the service that I'm paying for. #ThreeNetwork

  • ClaireLouArling Claire (@ClaireLouArling) reported

    Can someone from @ThreeUK or @ThreeUKSupport please tell me why my bill is increasing by 14.4% when my partners who is on the same contract taken out 2 weeks previous to mine is only increasing by 4.5% - you live chat has been no help at all!

  • JerryStillman HRT from Steps (@JerryStillman) reported

    I've never turned off the "adult" filters on my home 4G connection because I can only do it over the phone, I've heard they get turned back on randomly, and I've not had a problem with false positives. Today I find that @ThreeUKSupport have blocked @PinkNews. This is disturbing.

  • msebony860 Franklin 🎭🎯 (@msebony860) reported

    @AstraLyne_x @ThreeUKSupport Talk to @reid_360 they helped me when support services wouldn’t help me🥺..