3 (Three) outages and service status in Christchurch, England

Problems in the last 24 hours in Christchurch, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Christchurch, England

Latest outage, problems and issue reports in Christchurch and nearby locations:

• 
  Richard Frame (@rafthemaster) reported 1 second ago from Bournemouth, England

  @ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?

• 
  Joe (@ssorhpesoj) reported 3 minutes ago from Poole, England

  @ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.

• 
  Nicola Syms (@NicolaSyms) reported 9 minutes ago from Christchurch, England

  @ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!

• 
  Gary Denness (@garydenness) reported 10 minutes ago from Bournemouth, England

  @ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. That’s a porky pie isn’t it? This new policy means I have less control.

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 15 minutes ago from Poole, England

  @ThreeUKSupport can’t seem to get any signal around Poole / bournemouth area? And it’ll say full signal but nothing loads?

• 
  Richard Frame (@rafthemaster) reported 15 minutes ago from Bournemouth, England

  @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

• 
  Mikaela Yurukova (@MikaelaYurukova) reported 17 minutes ago from Bournemouth, England

  @ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....

• 
  Richard Frame (@rafthemaster) reported 22 minutes ago from Bournemouth, England

  Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

• 
  Ross (@ScubaRoss) reported 26 minutes ago from Poole, England

  @mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!

• 
  Richard Frame (@rafthemaster) reported 29 minutes ago from Bournemouth, England

  @ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me

• 
  Richard Frame (@rafthemaster) reported 36 minutes ago from Bournemouth, England

  @ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

• 
  Richard Frame (@rafthemaster) reported 38 minutes ago from Bournemouth, England

  @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

• 
  Richard Frame (@rafthemaster) reported 39 minutes ago from Bournemouth, England

  @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

• 
  Richard Frame (@rafthemaster) reported 39 minutes ago from Bournemouth, England

  @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

• 
  David Graham (@DavidAGraham) reported 41 minutes ago from Bournemouth, England

  I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 43 minutes ago from Swanage, England

  @ThreeUKSupport I have 4 bars and 4G but I haven’t been able to load anything for weeks the signal is just not strong at all considering its saying full bars. Took 4 attempts to even be able to write a tweet

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 48 minutes ago from Swanage, England

  @ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow

• 
  Stephen Edwards (@Stephen61934614) reported 57 minutes ago from Christchurch, England

  @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

• 
  Graham (@taylorbanks1979) reported 58 minutes ago from Poole, England

  @ThreeUKSupport guys amazing service thank you 🙏 please pass this on One very loyal customer

• 
  Richard Frame (@rafthemaster) reported 59 minutes ago from Bournemouth, England

  @ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rohit Kumar (@rohittkumarr28) reported 3 minutes ago

  @ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.

• 
  FINGERSJOHN✌ (@jnafr) reported 5 minutes ago

  Back in B43 7EQ Birmingham @ThreeUKSupport @VodafoneUK service very very poor.

• 
  Airlim (@Mainstreamlive) reported 8 minutes ago

  @coveragechecker @ThreeUK I was surprised by a lot about it, I used to work for three so I knew there were some good places but recently since they have merged the signal around my city has just dropped quite hard, I’ve reported it many times but they don’t seem to get back to me lol

• 
  Alex Havoc (@HavocAgain) reported 8 minutes ago

  @ThreeUKSupport I'm too fed up to complain. I just want to know why the service is so poor in Worcester and WHEN it will be retsored to something like normal? @tomcollinsworcs Please can someone from @ThreeUKSupport reply ... pretty please???

• 
  Matt🦻 (@Matts_Tweeting) reported 8 minutes ago

  terrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile

• 
  Mike Wood (@mikewooduk) reported 9 minutes ago

  @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

• 
  Satheeshkumar Rajendran Ph.D (@satheeshvad) reported 10 minutes ago

  @ThreeUK Hi three, without any notification, my number has been discontinued because I'm abroad, but I paid some of the months. Before I left the country, I asked your team; they said it was not possible to terminate, and now, without any notification, the number is not in use.

• 
  আসমা (@bandhan1983) reported 10 minutes ago

  @ThreeUK WTH is this new system on 3+? If you save a Caffè Nero code, you now have to claim it within an hour? What?! We save these codes so we can use them when it’s convenient for us NOT within a 1hr window. Fix it! #threeplus #threenetwork #three

• 
  ithompsonrob 27.0 🇬🇧 (@thompsonrob) reported 18 minutes ago

  @ThreeUK @ThreeUKSupport What can I say… Your customer service/ LIVE CHAT is absolutely useless!! Absolutely disgusting and useless!! 🤬🤬

• 
  𝙋𝙝𝙤𝙚𝙣𝙞𝙭🐦‍🔥| FREE PALESTINE (@phoenixmcx) reported 21 minutes ago

  anyone else having issues with three internet atm @ThreeUK @ThreeUKSupport