3 (Three) Outage Report in Christchurch, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Christchurch, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Christchurch, Dorset, England
The most recent 3 (Three) outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Poole |
Wi-fi | |
| Wimborne Minster |
Total Blackout | |
| Bournemouth |
Internet | |
| Bournemouth |
Phone | |
| Ferndown |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Mikaela Yurukova
(@MikaelaYurukova) reported
from
Bournemouth, England
@ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Ross
(@ScubaRoss) reported
from
Poole, England
@mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rusketh
(@Rusketh) reported
@ThreeUKSupport thank you for actually sorting out the refund issue. I am still not happy with the way the customer service team handled this and I still empathise retraining is needed across the board. Also customer services need more power to help as to avoid similar issues.
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Neil
(@Neilious_81) reported
@ThreeUKSupport hi, are there any issues connecting an echo dot 3rd gen to a 5g Huawei router? Spoke to Amazon and they said there was a known issue? Ta, Neil
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maximus.
(@melissaoliviaaa) reported
@Samanthakashhh Sha if I tell you how @ThreeUK owe me £140 for a phone that I ordered beginning of Feb and never received 🤮 my Vodafone contract gives me 100gb as well.
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🐿️ 🐰 Ritsu 😸 🐶
(@Shadowcatuk) reported
@ThreeUK Have you updated your website? I logged in to your website 7~10 days ago without any issues Today I try and login but get the error message "That password doesn't follow our rules. Please check it and try again." But using my password (just now) works fine on the app
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Matt Colman
(@themattcolman) reported
@ThreeUKSupport paid for 1gb on top of my unlimited plan last night to see if it fixed my 0. Speeds. It didn’t. Spoke to customer support team who said there has been an unreported issue on the mast since 21st jan? What’s the ETA on this? I need internet for work ASAP.
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Alex Dugay
(@SpotlightKid86) reported
@ThreeUKSupport been suffering with 3G speeds on my 5G home bband for more than a week now (5Mbps download speed!!) - worked fine until last Wednesday, now super slow and “no service issues in area” SE10 8DH
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RC
(@rayomind) reported
@ThreeUK - no network for 2 weeks. Masts being repaired. This is the worst ever experience with a broadband provider.
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C Leo
(@Cleovar1) reported
@ThreeUK I’ve lost 4G network since yesterday and I’m struggling to do remote work on 3G. Please advise what I can do. Your website does not recognise my postcode, so not working either! Thanks
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Mags 〓〓
(@Pukekobird) reported
@ThreeUKSupport Is your website down?
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Robin De Vernon Ryding
(@Robin_DV_Ryding) reported
@ThreeUK @ThreeUKSupport #NoService #ThreeDown Does anyone have any idea why I've had no signal all day in #SouthAyrshire ? I've been out long walks and still haven't found a spot it works and I've tried everything even the stupid things like turning my phone on and off. 🤔