3 (Three) Outage Report in Christchurch, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Christchurch, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Ross
(@ScubaRoss) reported
from
Poole, England
@mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!
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JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.
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Alix King
(@preciousalix) reported
from
Ferndown, England
@ThreeUKSupport I would like to purchase one of your online deals, have selected everything I need to - click 'add to basket' and it says 'sorry there is nothing selected'. HELP!!!
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Mikaela Yurukova
(@MikaelaYurukova) reported
from
Bournemouth, England
@ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Kirton
(@emmakirton) reported
@ThreeUKSupport Did you look at the image I sent you? It had the complaint ref# blacked out
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Emma Kirton
(@emmakirton) reported
@ThreeUKSupport And you are telling me to open a complaint about my complaint. Can I have another solution please or do I need to move my business contract elsewhere. I’ve been a business customer for ~12 years
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RklbsFan
(@RklbsFan) reported
@ThreeUKSupport Yeah I tried that. It did not go well. Am going to have to migrate them onto a better network. With no updates, they have no phone or Internet and my mum has missed doctor's call because of this. The lack of information is awful. People need to know what is happening.
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nirmal kumar
(@bunntyy) reported
@ThreeUKSupport Hi John, I do see it on the status page — but as a customer, I expect proactive updates, not to discover outages myself. This has been happening daily for 2 weeks, 8am–5pm. If it’s planned, a clear heads-up or workaround is the least one would expect.
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nirmal kumar
(@bunntyy) reported
@ThreeUKSupport Thanks, but this feels like a generic response rather than an actual look into the issue. The outage has occurred only during working hours, 8am to 4pm, for two weeks straight. That pattern doesn’t feel “unpredictable” — it feels ignored.
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Emma Kirton
(@emmakirton) reported
@ThreeUKSupport Get someone from the business team to get in touch with me via WhatsApp please, someone who wants to help and won’t just leave mid support
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Russ Atkinson
(@russatkinson) reported
@ThreeUKSupport @MasterP40239069 When I dropped you a DM you confirmed network issues. Why are you only doing this in direct messages?
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Kerry
(@FlyC0sm05) reported
@ThreeUK can I switch to social tariff on smarty while I’ve still got 12 months left on contract with Three? I believe smarty runs on your network?
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Alex Leonidas
(@Alexleonidas111) reported
@ThreeUK You people disgust me. I cancelled my mobile broadband with you in May and you were supposed to send me a bag to return the hub. You never did and you have charged me for ANOTHER 2 months even though it NEVER WORKED. You have now got a debt collector on me! You are scum!!!
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Gio Can
(@Giocannella7) reported
Don't care what anyone says @ThreeUK are BY FAR now the worse network you could possibly be on for coverage! What an absolute **** show of a company!! Cannot wait till my phone contract is up so I can leave