3 (Three) outages and service status in Christchurch, England

Problems in the last 24 hours in Christchurch, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Christchurch, England

Latest outage, problems and issue reports in Christchurch and nearby locations:

• 
  Alix King (@preciousalix) reported 33 seconds ago from Ferndown, England

  @ThreeUKSupport I would like to purchase one of your online deals, have selected everything I need to - click 'add to basket' and it says 'sorry there is nothing selected'. HELP!!!

• 
  JimmyUnderwood™ (@jamescusens18) reported 2 minutes ago from Bournemouth, England

  Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

• 
  Richard Frame (@rafthemaster) reported 3 minutes ago from Bournemouth, England

  @ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me

• 
  Mikaela Yurukova (@MikaelaYurukova) reported 5 minutes ago from Bournemouth, England

  @ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....

• 
  FEJ (@felicityjames8) reported 17 minutes ago from Lymington, England

  @ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

• 
  Gary Denness (@garydenness) reported 21 minutes ago from Bournemouth, England

  @ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. That’s a porky pie isn’t it? This new policy means I have less control.

• 
  Elaine 💙 (@Ela44) reported 27 minutes ago from Corfe Mullen, England

  @Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent

• 
  Richard Frame (@rafthemaster) reported 27 minutes ago from Bournemouth, England

  @ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

• 
  Nicola Syms (@NicolaSyms) reported 28 minutes ago from Christchurch, England

  @ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!

• 
  Graham (@taylorbanks1979) reported 30 minutes ago from Poole, England

  @ThreeUKSupport guys amazing service thank you 🙏 please pass this on One very loyal customer

• 
  Richard Frame (@rafthemaster) reported 37 minutes ago from Bournemouth, England

  @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

• 
  Richard Frame (@rafthemaster) reported 41 minutes ago from Bournemouth, England

  @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

• 
  Joe (@ssorhpesoj) reported 41 minutes ago from Corfe Mullen, England

  Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.

• 
  David Graham (@DavidAGraham) reported 43 minutes ago from Bournemouth, England

  I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

• 
  Stephen Edwards (@Stephen61934614) reported 45 minutes ago from Christchurch, England

  @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

• 
  Lee Hawkes (@TheWiredBean) reported 46 minutes ago from Lyndhurst, England

  @ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 47 minutes ago from Swanage, England

  @ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow

• 
  Service please (@Unhappyconsume1) reported 48 minutes ago from Bournemouth, England

  @ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and

• 
  It’s Me .... Amy (@BambiAmy78) reported 49 minutes ago from Bournemouth, England

  @ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.

• 
  Elaine 💙 (@Ela44) reported 56 minutes ago from Corfe Mullen, England

  @keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James (@jdxn_1) reported 6 minutes ago

  Spent 10 days in Barbados with full signal, less than 24hrs back in the UK and i can barely hold a conversation. @ThreeUK @ThreeUKSupport Getting worse and worse.

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 7 minutes ago

  @ThreeUKSupport is there an issue in swanage? For the last year or so? I used to have excellent signal here at home and now I’m lucky if I get 1 bar. Horrendous

• 
  David Clarke (@DavidCl88428325) reported 12 minutes ago

  @ThreeUKSupport your data and call service today in bt54 area is atrocious, remind me what im paying for?

• 
  Aaron (@MimnaAaron) reported 16 minutes ago

  @ThreeUK You are a bunch of faggy Peadofiles Why ******** would you put a child riding an inflatable chicken for a reason to sell phone service Your a fruitcake service Thank **** I steered away from you Ring ring … Jeffrey Epstine is calling… ring ring pesos

• 
  Alex Havoc (@HavocAgain) reported 17 minutes ago

  @ThreeUKSupport I'm too fed up to complain. I just want to know why the service is so poor in Worcester and WHEN it will be retsored to something like normal? @tomcollinsworcs Please can someone from @ThreeUKSupport reply ... pretty please???

• 
  Clydachjack (@Swanseajack71) reported 18 minutes ago

  Hi, have you got a time frame for when you are going to finish the maintenance in SA65QD, signal has dropped dramatically since yesterday, thanks. @ThreeUKSupport

• 
  Matchday Drinkers 🍻 (@BFCDrinkers) reported 26 minutes ago

  @NameIsRichard @ThreeUK My deal runs out very soon so bye bye. Tolerated bad reception for sake of the deal and four in the house are on Three but no more

• 
  The Real Lee Burridge (@leeburridge) reported 31 minutes ago

  @YTJustGetATesla @ThreeUK Im gradually moving off Three. EE gives a better signal and my company does a deal where I can choose any network and get a monthly contract SIM (not locked in) for a better price than I get elsewhere.

• 
  Playwriter Guy (@playwriter_guy) reported 31 minutes ago

  @ThreeUK @RoyalMail This has been going on since July 9 when the phone was confirmed lost by Royal Mail. I have been calling and repeating myself constantly to this Three customer service almost as if no one writes notes when calls are made. The WORST kind of customer service EVER.

• 
  fèyí 𖤓 ° ⋆.ೃ࿔*:･𓂃⋆｡˚ ◌𓈒𖡼 (@MissFeyi) reported 32 minutes ago

  I’ve had no signal all day @ThreeUK @ThreeUKSupport