3 (Three)

3 (Three) Outage Report in Christchurch, Dorset, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Christchurch, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Christchurch, Dorset, England 09/17/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Christchurch, England

Latest outage, problems and issue reports in Christchurch and nearby locations:

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

  • DavidAGraham David Graham (@DavidAGraham) reported from Bournemouth, England

    I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

  • ScubaRoss Ross (@ScubaRoss) reported from Poole, England

    @mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!

  • MikaelaYurukova Mikaela Yurukova (@MikaelaYurukova) reported from Bournemouth, England

    @ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....

  • NicolaSyms Nicola Syms (@NicolaSyms) reported from Christchurch, England

    @ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

  • jamescusens18 JimmyUnderwood™ (@jamescusens18) reported from Bournemouth, England

    Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

  • felicityjames8 FEJ (@felicityjames8) reported from Lymington, England

    @ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

  • Stephen61934614 Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

  • Stephen61934614 Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

  • ssorhpesoj Joe (@ssorhpesoj) reported from Corfe Mullen, England

    Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • FrenchyInLondon Mike Robin 🏳️‍🌈 (@FrenchyInLondon) reported

    @ThreeUK @samaritans Please don’t go there. You don’t even have the decency to have a proper customer service. The audacity!

  • DJRubidium Brett Ebbs (@DJRubidium) reported

    @ThreeUK @samaritans Your company is useless & pathetic at helping a customer, a long time customer with issues with their network and not understand English and cannot communicate well & no good customer service. I need to get my network sorted as I am getting terrible network

  • SpizeyMeatball JONEZ (@SpizeyMeatball) reported

    @ThreeUKSupport any idea as to when postcode area LL33 will be upgraded to 5G, the current 4G signal is getting worse with each passing week. I'm currently getting H+ which is where we were 5 years ago.

  • marinnamolseed Moley (@marinnamolseed) reported from Hackney, England

    @ThreeUKSupport mobile was stolen yesterday, paid upfront costs to get a new device delivered today. It’s now not coming with no explanation. Guy on the phone says it’s not his problem. That is not okay…

  • Tredders Mark Tredgold (@Tredders) reported

    @ThreeUKSupport How can I cancel a contract? It’s my daughter’s phone & I’m out of the country so can’t call 333. Your webchat just says “sorry for your wait”. I’d like to give my 30 days notice, but it seems unusually difficult to be able to do that. Is there an email?

  • hls1978 H🏖🗺 (@hls1978) reported

    @ThreeUKSupport @superdrugmobile Thanks. Yeah I realise it with them but they are next to useless at replying. It’s three network they use though so that’s why I checked your status.

  • DJRubidium Brett Ebbs (@DJRubidium) reported

    @ThreeUK @samaritans Your phone customer service is completely rubbish at solving issues and need to employ people who understand English and can solve issues not waste time

  • equidivine michelle (@equidivine) reported

    @ThreeUK you are overcharging me and your systems are apparently always down and won’t allow for the changes to be made according to your phone teams. Your over charging me £11 a month since July!!!

  • dan_moczulski dan moczulski (@dan_moczulski) reported

    @ThreeUKSupport is it true that youve killed the home signal booster service. I have 4 contracts with you and you have told me nothing?

  • pyoulou El Ceprino (@pyoulou) reported

    @ThreeUKSupport Plus I was told As I can’t return the phone because it was taken in store I could speak to customer support if I don’t like the phone. I always had galaxy for over 10 years I refuse to pay for this phone for 2 years when I am not happy. This is not fair.