3 (Three)

3 (Three) Outage Report in Christchurch, Dorset, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Christchurch, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Christchurch, Dorset, England 12/21/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Christchurch, England

Latest outage, problems and issue reports in Christchurch and nearby locations:

  • jamescusens18 JimmyUnderwood™ (@jamescusens18) reported from Bournemouth, England

    Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?

  • ssorhpesoj Joe (@ssorhpesoj) reported from Poole, England

    @ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.

  • DavidAGraham David Graham (@DavidAGraham) reported from Bournemouth, England

    I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

  • Stephen61934614 Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

  • Stephen61934614 Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

  • NicolaSyms Nicola Syms (@NicolaSyms) reported from Christchurch, England

    @ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

  • ssorhpesoj Joe (@ssorhpesoj) reported from Poole, England

    @ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

  • Ela44 Elaine 💙 (@Ela44) reported from Corfe Mullen, England

    @ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

  • felicityjames8 FEJ (@felicityjames8) reported from Lymington, England

    @ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

  • ssorhpesoj Joe (@ssorhpesoj) reported from Corfe Mullen, England

    Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • dan_drummond1 Daniel Drummond (@dan_drummond1) reported

    @rhysxciv @ThreeUK I thought it was just me or my phone seems to be a common problem

  • BarberJordie98 Jordie Barber (@BarberJordie98) reported

    Seems like our phone bills increase each year with @ThreeUK but service altogether decreases ! Fed up to the back of my teeth with paying for little to no service !

  • fionaseaton1 fiona seaton (@fionaseaton1) reported

    @ThreeUKSupport Now after 1 hour 30 mins now getting out through to customer service team !!!!

  • fionaseaton1 fiona seaton (@fionaseaton1) reported

    @ThreeUKSupport But only got 2 months , I asked to cancel as that’s no use to me and they now want me to o on at you £83 to cancel a £10 monthly contract ?!!

  • JamesAshh James Ash (@JamesAshh) reported

    @ThreeUKSupport Do you have any confirmation on Apple Watch support? The new Series 7 models are up for pre order tomorrow.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @ThreeUKSupport I’ve tried to contact smarty over live chat and run through troubleshooting but now they won’t raise it as an issue. Would you be able to raise a network issue please?

  • jackblackyello jackblack (@jackblackyello) reported

    @ThreeUKSupport been having trouble with my 5g on my phone and home broadband since yday. Any problems in n20?

  • fionaseaton1 fiona seaton (@fionaseaton1) reported

    @ThreeUKSupport Asking for letter off deadlock , if you can’t offer me the service I resigned for then you should let me leave without penalty so i can use another provider

  • ben98870523 Dr Ben Fleet (@ben98870523) reported

    Your service and connectivity in central London is absolutely abysmal, again @ThreeUK

  • MrIrishCTO Mr Irish 🦇🔊 (@MrIrishCTO) reported

    @ThreeUK your coverage in Horsham sucks! If I leave the house my phone is about as useful as a chocolate teapot! I'm 2 months into a 2 year contract and regretting it already. I can't remember the last time I could actually use my phone outside. Sort it out!