3 (Three) Outage in Bexhill-on-Sea, East Sussex, England

Appalling, rude service from @EE store. Also, my wife bought an iPhone from them outright last month and they have locked the phone even though not on contract. Told it will cost her to unlock. Sharp practice. I’ve used @ThreeUK for years. They’re consistently good!!!

@ThreeUKSupport No it’s still awful never had any trouble with 3 before been with you for 14 years

@threeuksupport Hi,just purchased a new iPad and set up the Three app but it initially said a temporary password would be sent via text (which can't be done on an iPad) and now I can't sign in as each time it's asking me for a password I don't have! Help! Many thanks in advance!

@ThreeUKSupport Thank you. A support guy has already look into it today. He is sending me a new sim to try. Hopefully that works

@ThreeUK Still not working. 2 days without signal or data. No idea if my boss has been calling or texting. Ridiculous. Get it sorted.

@ThreeUK Hi! I still can’t use my data. Please help 😢

@ThreeUK your customer service is horrendous!!! It’s so bad, going to cancel my direct debit.

@ThreeUK I’ve had enough of y’all damn network😠 always an issue

@ThreeUK network coverage at stanmore area specifically (HA7 4LP) is just so bad. And it's been like this for months. I've never enjoyed three network to be very honest

@lealolivas @ThreeUK @ThreeUKSupport Three have gone downhill (imo). They recently closed a number of call centres (in India) and it seems staff working from home are struggling. I've transferred to ViginMobile whose call centres seems to be in the Philippines, and find the service much better.

I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

@ThreeUKSupport hi hope u can help. Why won’t iphone8 set up for Wi-fi calls. All actions completed ok, as your guides, but still charges me...Wi-fi calls not shown top left, plse advise action to resolve. iOS 13.5 payg BT router. Thanks

The signal on @O2 is terrible even in my friend house where it had full 5g signal only got about 10Mbos. @ThreeUK gave bout 30Mbos/ 3g. What's goin O2. Was I wrong 2 switch... I thinkmy home & area isn't the only place. Ur signal is terrible with the fact u have 900mhz spectrum

@ThreeUKSupport I held on chat for half hour today and was told someone was coming shortly and waited and waited nothing ... poor performance I think 🤔

@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

@ThreeUKSupport @ThreeUK Have you guys got a blanketed service problem or is it just in places. I’ve been reading from your replies to people in relation to terrible signal and service. Complacency from @ThreeUK @ThreeUKSupport

@stevebrookstein @ThreeUKSupport I wasted an hour of my life trying to cancel via phone with them last year. Got there in the end after their dubious attempts to make me give up on the cancellation.