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3 (Three) Outage in Andover, Hampshire, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Andover, England

3 (Three) Outage Chart in Andover, Hampshire, England

June 24: Problems at 3 (Three)

3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

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Most Reported Problems:

Internet
(56.58%)
Phone
(22.78%)
Total Blackout
(11.39%)
E-mail
(4.27%)
Wi-fi
(3.91%)
TV
(1.07%)

3 (Three) in Andover, England Comments

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3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • WiseWitch Lady Tyldesley (@WiseWitch) reported

    @ThreeUKSupport It's not my phone that's the problem. It's the WiFi that's dropping out constantly, meaning I have to use my mobile data. GL2 7JY

  • teammike Mike Ritchie (@teammike) reported

    @ThreeUKSupport 15 minutes later... still on hold. The live chat (link you guys sent) was no quicker. Was left hanging for 10 minutes on that before I gave up. The fastest people at getting back to me are you guys on Twitter support!

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported

    @ThreeUKSupport Having an issue with premium text charges on my bill from a #tap2bill. Spoken to one of your operatives who gave me a number (03000030581) which appears disconnected. Any other numbers available as I haven't got time to wait another 20 minutes in a phone queue.

  • teammike Mike Ritchie (@teammike) reported

    @ThreeUKSupport And I’m connected “our wait time is over 15 minutes”. I can’t even call back later because this is supposed to be linked to the last person I spoke to in customer relations. This is a joke. I’m happy that the upgrade has been sorted but it shouldn’t be this difficult.

  • teammike Mike Ritchie (@teammike) reported

    @ThreeUKSupport So I eventually managed to get through to the customer relations team. The lady there was really helpful and has seemingly sorted things now. Back on hold waiting to get connected back to the upgrades team to process it all. Nearly 40 mins on the phone so far!

  • rachburke_ Lily Aldrin (@rachburke_) reported

    Ridiculous customer service from @ThreeUK. Upgraded phone early as they said early upgrade would be waved, yet I can see it on my bill. Phoned them, was told it was their mistake and it would be waved. Yet again, it's on my bill. Now can't get in live chat or phone. Absolute joke

  • fredheymans LeFred (@fredheymans) reported

    @ThreeUKSupport Yes I have complained about it a couple of times over the years. And the response is generally temporary fixes on the user end. Why is three not taking actual measures to fix it on their end. An extra tower in the area might help🤔

  • NicolaBounds Nicola Bounds (@NicolaBounds) reported

    @ThreeUKSupport Day 4 with no network. And £5 credit and 'within 7 days' simply isn't good enough. Bye Bye Three.

  • HyamRaymond Raymond hyam (@HyamRaymond) reported

    @ThreeUK why is the three network signal sooooo slow in the se1 area of London yours upset ray!!! 😥😥😢😢🌐

  • Premphoto Ed (@Premphoto) reported

    @ThreeUKSupport I spoke to an advisor on Saturday who stated I might have no signal for up to 7 days. so far he has been correct