3 (Three) Outage Report in Alnwick, Northumberland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Alnwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Alnwick, England
Latest outage, problems and issue reports in Alnwick and nearby locations:
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Alison Hardy
(@alijhardy) reported
from
Embleton, England
@threeuk This seems poor practice.
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Colin Grimes
(@MrGPrimary) reported
from
Shilbottle, England
@bbcTeaching @VodafoneUK I’ve never really had network issues with @ThreeUK They’ve always been fair come upgrade time too.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Porteous
(@Jackporteous307) reported
@RandiBop @ThreeUK No, you're buried behind a carrier grade NAT and so dont have your own public ip. Support were hopeless so I gave up and got broadband with a different provider.
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Liv 🍒
(@oliviafarleyy) reported
@ThreeUKSupport can you help with the above?
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Lucy
(@lucymuchenje1) reported
@ThreeUKSupport Yes and I was advised to cancel my direct debit and all would be fine. I phoned them end of December. I’m really not happy I was assured that this would not happen and now you guys have cut me off. This is really poor management. It was a payment holiday break I asked for
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Kate bowler
(@Katebowler4) reported
@ThreeUK would love to know where you get off calling us liars. Horrendous service. Billed for a service we had cancelled. Proof sent the device was delivered as requested and call centre staff hanging up on us. See you in court.
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Rob
(@RobBankss) reported
@ThreeUK I have called your customer service team 5 days in a row to request a proof of purchase invoice for an insurance claim. Every time I have been promised it via email within an hour yet 5 days later I still do not have anything!! This is terrible customer service!!!
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Lucy
(@lucymuchenje1) reported
@ThreeUKSupport I always pay my bills on time never miss payments and really thought you guys were helping me out but clearly not.
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Kate bowler
(@Katebowler4) reported
@ThreeUKSupport Shame no one was keen to help during two hours of phone calls. been billed twice since despite being told we just need to send the router back. We did this immediately and were told no we hadn't even when we supplied 2 lots of proof. Bloody useless company. Never again.
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DaDs TaXi
(@von_no_toes) reported
I take it back, reset my @ThreeUK broadband router and its been great since with decent speeds. Same can't be said for @EE tho, apparently there is an issue in my area, would have been nice for them to inform me instead of having to find out by checking their website 🤦
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sophia
(@azngorl) reported
@ThreeUKSupport Can u at least investigate it? I'm a student, how am I supposed to pay a solicitor 2 get this fixed or pay so much money? i've been a @ThreeUK customer for ages & i feel like i'm being taken advantage of & im having to pay for a simple misunderstanding+poor advice from yr company
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Ian Bowler
(@IanIanb1976) reported
@ThreeUKSupport Your a joke.Mutually cancelled my contract in Nov due to coverage. Letter today to say I owed £32.60 in unpaid bills. Told was due to non return of router, I proved I returned it. Didn't want to refund me. 2 hours later I get a refund. Shocking customer service!