3 (Three) Outage Report in Alness, Highland, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Alness, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Alness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Alness, Scotland
Latest outage, problems and issue reports in Alness and nearby locations:
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Amy ⛈ 🏴 🦦
(@amysoad) reported
from
Ardersier, Scotland
@ThreeUKSupport I’m beyond annoyed with the service I’ve received. I’m fed up getting my issues getting pushed aside and now to have been hung up on in 2 calls today
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Jim McKee
(@Highland_jim) reported
from
Alness, Scotland
@ThreeUKSupport Thanks for your reply. I FINALLY managed to pay bill yesterday. Maybe tell your telephone operators...if putting you on hold....inform the customer THAT so they don't think they've been cut off!!! Put on hold...line went silent for 2 minutes. 😕
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Alex MS
(@archifishal) reported
from
Stittenham, Scotland
@ThreeUKSupport do you have any inkling what the network requirements are for wifi calling to be offered? I've seen it in random shops, but not my home or work wifi for some reason
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Meg Yates
(@highneilhi) reported
So @ThreeUK have absoloutley ****** me over for the past year. I got a tablet with my phone a few years ago and last year I was contacted a month or so before my phone ran out asking about upgrades but they never mentioned the tablet so I thought it'll just run out and thats that
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bob@theedinburghbells
(@bobtheedinburg2) reported
@ThreeUKSupport Customer they couldn’t upgrade my two sim only accounts at the 35 price. They advised me to contact customer services which I immediately did at 10:53 yesterday morning the customer service agent advised me that there was an early upgrade fee of around £170 per sim which would be
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Ben Taylor-Fuente
(@theIPAref) reported
@ThreeUKSupport Please take a look at ref: 30029780 for all the details. For what it’s worth most was finally sorted, but we could not get the final part done (provision of headphones and charger, or AirPods & £265 credit) as the customer relations team were then closed. Can you sort?
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Karen is Correct
(@GetMeAManager) reported
@fuckthefacemask @ThreeUKSupport Let me get this straight. YOU rack up a bill. YOU don't pay for the service. Three restrict you and you blame Three for it? Yes, Christmas is coming, but that doesn't let you off not paying a bill. Are you stupid?
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TylerTomcat
(@TylerTomcat) reported
Another morning of feeling like I'm crazy dealing with poor service from @ThreeUK. I can't believe this has taken over a year to even take these small steps.
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James Bowers
(@jbgbowers) reported
@ThreeUKSupport Hiya, since upgrading to the latest iOS on Thursday night my phone is only connecting to web based services whilst on Wi-Fi. Is this a common issue and how can I correct the problem? Thanks James
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Craig Bowler
(@Proteus_3k) reported
@ThreeUK Hi I’m a Three customer with terrible reception in my house, so I use WiFi calling. But lately, any SMS I try to send whilst on WiFi fails, and I have to disable WiFi and wait for more signal bars. Is there a way to fix this?
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Gemma Smith
(@gemms1) reported
@ThreeUKSupport I’ll try but im v busy and as I have already wasted 6+ hours on the phone to you this week with no resolution, only more lies/no answers to my V simple questions. Over 1.5 hours last night, most on hold while he “checked” things, only to come back with irrelevant info and deals
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Glenn
(@glenntowle1) reported
@ThreeUKSupport Still not working
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Ben Taylor-Fuente
(@theIPAref) reported
@ThreeUKSupport “We’re keen to help, tell us more”. “We can’t help”. Why bother saying you could help then?