3 (Three) Outage Report in Alness, Highland, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Alness, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Alness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Alness, Scotland
Latest outage, problems and issue reports in Alness and nearby locations:
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Amy ⛈ 🏴 🦦
(@amysoad) reported
from
Ardersier, Scotland
@ThreeUKSupport I’m beyond annoyed with the service I’ve received. I’m fed up getting my issues getting pushed aside and now to have been hung up on in 2 calls today
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Darren Houston
(@Idarrenhouston) reported
from
Stittenham, Scotland
@EE recieved my emergency alert but my friends who had alert turned on who are @ThreeUK customers yet to receive alert is that a failure by the three network to reach there customers in times of emergency’s?
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Jim McKee
(@Highland_jim) reported
from
Alness, Scotland
@ThreeUKSupport Thanks for your reply. I FINALLY managed to pay bill yesterday. Maybe tell your telephone operators...if putting you on hold....inform the customer THAT so they don't think they've been cut off!!! Put on hold...line went silent for 2 minutes. 😕
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Alex MS
(@archifishal) reported
from
Stittenham, Scotland
@ThreeUKSupport do you have any inkling what the network requirements are for wifi calling to be offered? I've seen it in random shops, but not my home or work wifi for some reason
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Pritchard
(@markgpritchard) reported
@ThreeUKSupport Hi Chris, The reason I was suspicious is that when I took out my contract, your team seemed really careful in making sure I didn't pay for more data than I needed. I was surprised you're now calling to offer me more data when I never come close to exceeding my allowance
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richard bottone
(@richard_bottone) reported
@paiiigerobinson @ThreeUK They’re installing 5G and there’s a temporary tower up atm. Thank you for contacting Three, is there anything else I can help you with Paige?
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Thomas Evans ♿
(@ThomasEvansAdur) reported
@C2Henry The network provider is @ThreeUK but it is done under Smarty. They are monthly rolling contracts so you can quit or adjust anytime depending on what you need from one month to the next.
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Emina
(@Emina_Co) reported
@ThreeUKSupport Yes, they did. Apparently the refund will be with me in a few days. Thanks for your help anyways :)
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Sarah Beth James/Lucinda Greyhaven
(@wickedwitchgal) reported
@ThreeUKSupport Good customer services is not telling someone with covid, who is working from home with a five mile black out on services. To just travel outside that five miles then. A person who wouldn’t have had covid if they had been working from home not constantly travelling for service.
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knav2013
(@knav2013) reported
@ThreeUKSupport okay.thanks.Was able to speak to support.Btw.If first call with agent (eg. name: Pearl) drops, I call back and get a different agent (eg. name: Steve). How come Steve cannot transfer call to Pearl? Saves having to explain over again.
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NYorksguy
(@NYorksguy) reported
@ThreeUK must have the worst mobile broadband. Awful awful speed. Awful customer services. Time to look for a new phone provider i think after 7 years.
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freya🧚🏼♀️
(@freywilliams12) reported
@TrinityGoold @ThreeUK No way!! They are awful!! I’ve never had such bad costumer service! They tried to charge me £800 for a phone out right After saying I could pay monthly and then wouldn’t let me send it back untill I started saying about my rights!
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Ja KeKe Mp
(@JakeKemp85) reported
from
Methil, Scotland
@ThreeUKSupport Thanks. This could of all been done over chat if your customer service advisor had actually done her job right and not been so unhelpful!
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Pedalestrian called Nathan
(@pedalestrian) reported
Hey @ThreeUKSupport - we've just left three. No issues just not competitive for our usage at the mo. We have an in house signal booster. Do you take these back to reuse or recycle them?