AOL Outage in Westerham, Kent, England

@aolmail are you considering replying to this tweet? I’ve had another response from AOL ‘support’ team which is useless. Please DM today.

@AOLSupportHelp I need help to access my email it’s saying the password or account isn’t correct but I can not access my recovery email address either. I’m being sent in a circle

@aolmail A family member has received the most appalling customer service from #aol. Utterly shocking. All she wants to do is reset the password as she’s been locked out & the response was effectively, go away and set up another account. She has replied, but I’m not happy.

Although I have re-installed @AOLSupportHelp on iPhone I am still receiving “wrong password” messages. Puzzling that all’s well on iPad & laptop! Help!!!

@aolmail @AOL @AOLSupportHelp having rectified the continual WRONG PASSWORD notice, today it’s back again but only on my iPhone 7+, not on my iPad which is working perfectly. HELP!

@AOLSupportHelp Hi Guys, password prompt now so frequent; every time I open my AOL email account. Please ask your engineers to fix quickly. Thanks so much.

Weird today on @AOL receiving all emails on iPhone but iPad still saying “wrong password”. Password same on both devices! Help!!!

Still having intermittent trouble sending/receiving emails on my @AOL account. Updated password on AOL via Safari; it works. Does not work through my normal email channel either sending or receiving. Systems don’t seem to share info - help!

@AOLSupportHelp Did send it but still having same problem!

@yungcontent And Bebo never sells to AOL

Recurring @AOL password problem; keeps telling me “incorrect password” again; had same problem a month ago. When I input password it is accepted for a short while then same message appears again; infuriating! HELP!!!

@AOL after weeks of “wrong password” still having major problems with AOL! Seems email & via Safari not joined up. Worrying as I’m in middle of negotiations! Help!

I’ve been with AOL all my internet life. Just recently it keeps telling me my password is wrong; I put the same password in again & it’s alright for a while. Today emails appear then suddenly vanish, is @AOL trying to dismiss me. Help!

Jin Ling. Come help me guess Wei Wuxian's AOL password

should i ignore potential copyright problems and release my aol set on spotify n stuff maybe i should remove all the sound clips from the movie?

@misantroopje @CarshenahJ For me, people couldn't get through with phone calls when I was online. There were times my cousin would hop on AOL messenger and tell me to get ******** off the internet so he can call me lol

@choomnice If they are both single, then what is the issue? I’ve been a Yang Zi fan since the AOL, and I always want her to be happy. It’s sad she can’t even be free in her own private space, and there are those bringing her down by throwing malice on what can easily happen between friends.

@DavidblogerICBW We were still learning so much about email and the Internet back then; heck, the government didn't even have servers set up during Powell's tenure. If I remember correctly, he used an AOL email address because of that. The government was slow to get on that bandwagon.

@PokemonTCGDrops Does the customer support email end with @ aol .com? Mans running his site off DSL connection on a clear green iMac from 2002.

@CatieOsaurus Two types of kids: those who make a cool curtain with AOL discs and those who get into disc fights with their friends, throwing them at each other and pretending they’re the bad guy in the Dolph Lundgren movie I Come in Peace

Least likely: Sure, AOL fought. But they lost. Most likely: No packaged internet portal gaming service ended up doing well in the long run. All of them failed and the open model of the internet won.

@MiamiMoleMan On the flip side my kids will never know the horror of having their parents read the transcripts with someone from AOL support explaining why we are banned

@engineers_feed AOL getting access to Usenet was pretty god awful. Give me, give me, give me, me too, me too, me too.