AOL

AOL Outage Report

Why is my AOL service not working?

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AOL (America Online) is an internet portal as well as an internet service provider. As an ISP, AOL offers dial up internet through its AOL Advantage plans.

Problems in the last 24 hours

The graph below depicts the number of AOL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

AOL Outage Chart 01/27/2026 08:45

At the moment, we haven't detected any problems at AOL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will AOL compensate me for the outage?

The recent AOL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with AOL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, AOL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by AOL users through our website.

  1. E-mail (89%)

    E-mail (89%)

  2. Internet (5%)

    Internet (5%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (%)

    Wi-fi (%)

  5. Phone (%)

    Phone (%)

Live Outage Map

The most recent AOL outage reports came from the following cities: Johnstown, Pittsboro, Windber, Wrexham, Atlanta, Ashburn, St. Louis, Newark, Queens, New York City, Denver, Trenton, Baltimore, Houston and Washington, D.C..

Loading map, please wait...
City Problem Type Report Time
United StatesJohnstown E-mail
United StatesPittsboro E-mail
United StatesWindber E-mail
United KingdomWrexham E-mail
United StatesAtlanta E-mail
United StatesAshburn E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

AOL Issues Reports

Latest outage, problems and issue reports in social media:

  • playcritically SubAndrew Below Zero (@playcritically) reported

    Also I once tried to get my computer internet accessible by installing AOL on it. I didn't know what a router or dial-up internet was, I thought computer programs were magic. That's not really a "random 90s story" it's just a "I was an idiot when I was 10" story.

  • sadcIownhrs dyl is celebrating MAYAS IPHONE DAY (@sadcIownhrs) reported

    my mind is just a never ending loop of the aol dial up noise today, in case anyone was wondering how my day is going.

  • wanyinbot Jiang Cheng (@wanyinbot) reported

    Jin Ling. Come help me guess Wei Wuxian's AOL password

  • ToddThurman Todd Thurman (@ToddThurman) reported

    @MrMikeFish Getting a busy signal trying to get on to AOL.

  • IsnaimWatts Watts Isnaim (@IsnaimWatts) reported

    @Official_TVC Why back in my day, I had several boxes full of floppy disks, all (mostly) full of pirated games! And back in the days of AOL, I never needed to buy blank disks! I kept getting free "starter" disks that I would just reformat! It was a beautiful time.

  • tdaddy_34 TΣΣ JΔΨ (@tdaddy_34) reported

    @guccitokes Cardano is one I’m really thinking about throwing some money in too. I’m all about Web 3.0 and less data extraction, it is the true solution to data mining. Etherium, Cardano, and Polka Dot are going to be like Google, Yahoo, and AOL.. all with see ridiculous growth.

  • randychapman Randy Chapman (@randychapman) reported

    @AlexHolmeset Great idea. Bury historic knowledge down alongside physical servers and AOL dial-up CDs.

  • Hanakookie1 Your sats belong to me (@Hanakookie1) reported

    @ReuScherf @nlw That’s how all paradigm shifts are. Except this one dilutes itself seriously in the 90’s we didn’t have thousands of information hiways. Just AOL, Netscape, Compuserve and the internet. And no one said they did different things. They were networks. It came down to scaling.

  • pintoproblem 𝚃𝚑𝚎 𝙿𝚒𝚗𝚝𝚘 𝙿𝚛𝚘𝚋𝚕𝚎𝚖 😃 (@pintoproblem) reported

    @ClownBasket @the_brumby Well, the recipe is the same, but test team is just still way behind. Classic requirements creep. The service was supposed to be for the at-risk 65+ year olds, so the clients were well understood. They all have aol accounts. Now we are testing clients using fisher price tablets!

  • ValerieSonh Valerie K. Sonh 🧢🗽🍎 (@ValerieSonh) reported

    @ExcapeArtist @BigJacks I used AOL dial-up until 2012. It was awful. 😐

  • JSto JessicaMae Stover ✘ Author of Astral Fall (scifi) (@JSto) reported

    @CaseyNewton are we going to pretend that AOL Kids Only never existed and that no one has built a better kids’ space online since? I only have, like, 5000 things to say on this subject.

  • AllenHopson2 Allen M. Hopson (@AllenHopson2) reported

    @tanzinavega Oh, the kids will never know the feeling of having to use memory cards to save data. Forget that autosave feature we all take for granted. And may the powers that be help you if you forgot to save to it. That, and the timeless AOL service. Or classic Solitaire and Minesweeper.

  • TJQPastor TJ (@TJQPastor) reported

    @darkwillowz It sucked so damn bad. Used to think we were so awesome for having that crap lol. And the disks you'd get in the mail from aol xD

  • nikgazcs Nick Gazerro 🌊 Vote Blue no matter who (@nikgazcs) reported

    @Ingajinga2020 @CasseroleFood @taradublinrocks Actually ya muppet, yes they do. You must still use AOL, you poor dial up internet muppet.

  • spatula_eleven dorothy fully immunized zbornak (@spatula_eleven) reported

    Columbia House's 12 CDs for 1¢ deal! Installing software from a CD for $10/month internet service! Not being able to use AOL search if AOL wasn't your ISP! YAHOOLIGANS

  • purpleindian27 SkyFlower🦋💋 (@purpleindian27) reported

    @AOL I need help with my email please!!

  • CoventryScotty Scotty (@CoventryScotty) reported

    @Independent It is the sound of AOL dial up (Alien On Line). What?! Because we are the only ones who had poor internet back in the day?

  • mkefrizz Craig Frizzell (@mkefrizz) reported

    @DrBrainNerd @LizWFab Lots of local internet service providers. I never had AOL; we always used a local place.

  • QueenSnorlene Queen Snorlene (@QueenSnorlene) reported

    @Nonunic I had a similar thing happen to me on AOL. The guy was 57. I was 11-13 (can’t remember exactly). It was awful.

  • HaightNotHate Kris Haight (@HaightNotHate) reported

    @JtheYoungBear thats why I never got into AOL . Closest number was concord or keene. $$$ All I wanted to do was chat and I was on BBSs still (and later IRC)

  • PeterKretzman Peter Kretzman (@PeterKretzman) reported

    @estherschindler Or the emergency AOL diskette I carried with me just in case I could get nothing else to work in the hotel. This seems implausible to me now as I look back on it, but I’m positive it was in my travel bag as a standard item—and I hated AOL!

  • knightvine ❄️ x - isle of misfit toys ❄️☮️🏒 (@knightvine) reported

    i feel like i am watching #isles game on aol dial up service

  • Violetskyye Violet Skyye (@Violetskyye) reported

    @soledadobrien The beepity boopety noise the modem made when it connected to your EarthLink or AOL account. Getting a CD to sign up for internet service.

  • IsobelCarr Isobel Carr (@IsobelCarr) reported

    @rachelsgrant AOL CDs. Having an answering service bc you couldn't afford a phone line. Pagers.

  • kgjamesNV Kimberly🌵James (@kgjamesNV) reported

    @DrBrainNerd @LizWFab I never had AOL. I think I connected through AT&T?! In '95 I was able to chat with my boyfriend (now hubby) through a ridiculously secure VPN (on dial up) that only worked part of the time. THOOOOOZ WERE THE DAYZZZZZZ.

  • KarmaExists ᴵᴻᵀᴱᴿᴻᴬᵀᴵᴼᴻᴬᴸ K (@KarmaExists) reported

    @OccupyV @danielnnz @BigJacks Beat me in the head with AOL dial up service. Smh. Same area code but long distance. Parents were HEATEDDDS

  • OutdoorJess Jessica Spiess (@OutdoorJess) reported

    @LizWFab We tried to use the AOL CDs but they just never seemed to work... but we definitely tried. Maybe that’s where my IT skills come from

  • fightstarter fightstarter (@fightstarter) reported

    @aolmail I have not been able to access my email for 2 days, please help.

  • jhonthewolf2 jhonthewolf (@jhonthewolf2) reported

    either aol or john deere american farmer is up on the screen and i prolly just got back from the park that would be torn down about a year later i was living the dream

  • kate18158082 kate (@kate18158082) reported

    @nohiraeth Princess Diana stepped down and was divorced. She never monitized her name. She didn’t cut deals with AOL or Microsoft .