AOL Outage Report
Why is my AOL service not working?
No problems detected
If you are having issues, please submit a report below.
AOL (America Online) is an internet portal as well as an internet service provider. As an ISP, AOL offers dial up internet through its AOL Advantage plans.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of AOL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at AOL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will AOL compensate me for the outage?
The recent AOL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with AOL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, AOL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by AOL users through our website.
-
E-mail (94%)
-
Internet (4%)
-
Total Blackout (1%)
-
Wi-fi (%)
-
Phone (%)
Live Outage Map
The most recent AOL outage reports came from the following cities: Ballwin, Miami, Cincinnati, Buffalo, Providence, Melbourne, Castlethorpe, Newark, New Bern, Camillus, Citrus Heights, Slough, Lubbock, Park Ridge and Southlake.
| City | Problem Type | Report Time |
|---|---|---|
 Ballwin |
||
| Miami |
||
| Cincinnati |
||
| Buffalo |
Internet | |
| Providence |
||
| Melbourne |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
AOL Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt
(@thedudeabides81) reported
@NefariousAryq It’s like, AOL 1997 bad
-
datart
(@datart) reported
@AOLSupportHelp @LucidWhim i asked about the spam issues and the responses were to look at 2 links of pages of "tips" on spam. worthless. no response since saturday for the support to escalate.
-
Bob Aloo
(@BobAlooBobb) reported
@AOL Why does the server keep rejecting my outgoing mail? The application connects to it so why is it being rejected? Also why is it impossible to contact your support? The covid excuse shouldn’t apply now.
-
Trade Czar
(@TradeCzar) reported
$TWTR will eventually become a dead asset that keeps getting bought and sold, creating zero value. Kind of like all these dinosaur media assets that keep getting passed around. Remember the huge losses from AOL, Huffington Post, MySpace, Yahoo, etc. They never learn
-
Ꭰj Fuego 🇭🇹
(@DJ_Fuego24) reported
@AOLSupportHelp I talk to multiple agents they were more concerned adding me to a subscription than helping me with my issue . They even texted me a verification which I provided and still didn’t assist me with resetting my password
-
datart
(@datart) reported
@AOLSupportHelp @JoeyGonz525 don't bother, the support here is worthless. free service, i got stuck with this thanks to verizon making this our email. so, it is not free, verizon paid for this.
-
Queen_Angel33
(@Queen_Angel33) reported
@AOL got the worst customer service. Been a member since 2009, I’m locked out my email because their website is not accepting my two factor but instead of helping me they forcing me to get a monthly plan in other to reset my password. That is so nonsense.
-
Tree
(@YoTreeTV) reported
@BuilderBurns **** when I was a teenager there was no broadcasting. We had AOL instant messenger and Xbox Live. I was bouncing around on teams for COD and Halo. Even in my early 20s live streaming was just becoming a thing.
-
Queen_Angel33
(@Queen_Angel33) reported
@AOL got the worst customer service. Been a member since 2009, I’m locked out my email because their website is not accepting my two factor but instead of helping me they forcing me to get a monthly fee in other to reset my password. That is so nonsense.
-
Queen_Angel33
(@Queen_Angel33) reported
@AOLSupportHelp Already contacted ya !!! & ya didn’t help so stop trying to save face right now… & bio clearly said “ for security and privacy reasons we’re unable to assist with password and sign in issues” so stop the fake customer service care & act.
-
Queen_Angel33
(@Queen_Angel33) reported
When it’s ya fault that the website is not taking the two factor. How is that fair @AOL how ya gonna force a plan on your customers for simple help. I’ve been a customer for yearsss & never heard about this before
-
Markus
(@RogueTeacher77) reported
@Justm3x Jesus, did yer man dial up on AOL with his A/S/L ****?
-
Nate Ehlers
(@SuperNatetend0) reported
@Chrontendo Man must've never heard of NetZero or opened a cereal box getting that sweet AOL Online minutes.
-
Queen_Angel33
(@Queen_Angel33) reported
@JoeyGonz525 @AOLSupportHelp Did they even help you ? I’m having the same issue, they forcing me to get a monthly subscription in other to rest my password when I have two factor on my account.
-
Mark Nakata
(@mrnonel) reported
@GaryLeland No AOL support
-
titties
(@FazuhGhxst1) reported
@_Bl33zy_ **** is aol pay
-
Joseph Gonzalez
(@JoeyGonz525) reported
@Queen_Angel33 @AOLSupportHelp No they didnt help me at all, completely useless, thankfully i can access my email from my iphone so i transferred all my stuff over to my gmail email and ill be using that for now on, sucks but it is what it is
-
Gsusao4me ( Blondheim )
(@Blondheim3) reported
Pennsylvania, DO NOT Vote for The Wizard is OZ.....AOL Story: John Oliver rips Dr. Oz’s '**** show' Senate campaign: 'Hard to pick a low point'.....The Low point is Pennsylvania is that he is an Undercover Cabal Demoncrat. I know The Real POTUS came out in Support of him but even
-
datart
(@datart) reported
@AOLSupportHelp @LucidWhim today, support responded -I'm afraid I've provided all the information available through social media. Because of this, I can't provide any additional assistance at this time. 2 links, 2 worthless pages. no answers, no solutions.
-
Queen_Angel33
(@Queen_Angel33) reported
@JoeyGonz525 @AOLSupportHelp This really sucks…beginning of the year my two factor worked just fine, the issue is on their end but they refuse to help in any other way. I have no option but to call them, which requires a monthly fee to help smh.
-
Rose 🌈
(@2spoonie4you) reported
@LouisatheLast @taek_tod SO MANY PEOPLE DONT KNOW WHAT AOL IS NOWDAYS AND I FEEL OLD 😭😭 I remember AIM, Yahoo messenger, heck even the OLD Facebook messenger. I still have my first cell phone ever and it was a flip phone that survived falling two floors down. No cracks.
-
datart
(@datart) reported
@AOLSupportHelp @LucidWhim aol is the worst. no support and they don't care. don't bother asking for assistance. complete waste of time
-
𝐫𝐡𝐨𝐬𝐲𝐧 💫
(@rosinafem) reported
@KaskaJessica you don’t think i’m american, do you? cos there’s no need to tell me the emergency number lol but no, i’ve never used a rotary phone. internet dial up was the worst though, aol took forever to load too.
-
WizOfDudeowski🔮
(@AssusReamus) reported
@Moon_River05 I had a much younger friend for 7 years back in the AOL days …sometimes people outgrow what they found interesting in each other in the first place From what you shared it sounds like he has issues It hurts but he might have done you a huge favor
-
Ꭰj Fuego 🇭🇹
(@DJ_Fuego24) reported
@aol @AOLSupportHelp @AOLSupportHelp You shouldn't be charging for a subscription just to reset a password when the online password reset doesn't work. Fix your system if you guys actually care about your customers and not money hungry !!
-
外围 包养 伴游(海外)
(@sosoul004) reported
nd programs history information stored in many hidden files on your computer.Anti Tracks support Internet Explorer, AOL, Netscape/Mozill
-
Monkey D. *******
(@CaleFans) reported
@oikawaU_U No do it ill come and support. U can teach me about aol fhe pokemosn
-
Font Monster
(@Roy81890838) reported
@MaTTFLaMMaBLe I never saw the reason to change my AOL address. If it ain’t broke? I tried gmail out of peer pressure, but didn’t like it at all.
-
Pablano Monstera el Grande (2022 edit)
(@ralph_maple) reported
Whatever **** you guys. I'm going back to AOL chat
-
two-player game bot
(@2PGlyrics) reported
sign on to aol and think of funny things to say she'll always lol, never pretends like she's away