AOL

AOL Outage Report

Why is my AOL service not working?

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AOL (America Online) is an internet portal as well as an internet service provider. As an ISP, AOL offers dial up internet through its AOL Advantage plans.

Problems in the last 24 hours

The graph below depicts the number of AOL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

AOL Outage Chart 03/31/2025 07:55

At the moment, we haven't detected any problems at AOL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will AOL compensate me for the outage?

The recent AOL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with AOL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, AOL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by AOL users through our website.

  1. E-mail (75%)

    E-mail (75%)

  2. Internet (16%)

    Internet (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (1%)

    Wi-fi (1%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map

The most recent AOL outage reports came from the following cities: West Branch, Kerrville, Toms River, Plymouth, Granbury, Southall, Bartlett, Clinton, Durham, Knoxville, Lakewood, Lincoln, Arlington, Denver and Santa Clara.

Loading map, please wait...
City Problem Type Report Time
United StatesWest Branch E-mail
United StatesKerrville Total Blackout
United StatesToms River Total Blackout
United StatesPlymouth E-mail
United StatesGranbury E-mail
United KingdomSouthall E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

AOL Issues Reports

Latest outage, problems and issue reports in social media:

  • JazzersBlackcat Annoying Customer (@JazzersBlackcat) reported

    @StefkoolA @ALooterContinua @catturd2 Lmao dumb Gen X loser had to block my *** for trolling him with high school level **** I did drunk. Buddy needs to go back to AOL days

  • amillz Licia🐍🐍 (@amillz) reported

    @JustRichFrm55th Maan the Yahoo rooms were my **** I was only in the aol rooms because of some of the homies. I use to be on those till 6 in the morning

  • Graciejohn27 Gracie (@Graciejohn27) reported

    @Moha001_Onyango You have been paid to bring down other eateries. And you are fasting while at it? Aol yawa!

  • PAlberto_EXE Paul Sanchez (@PAlberto_EXE) reported

    Some of you never got bullied in an AOL chat room and it shows.

  • rantg1 Richard (Rick) Neill (@rantg1) reported from East Los Angeles, California

    Appears @AOL is still deleting all saved emails. This is against their own terms. I expect my saved emails to be there when I need them, especially since I've been a paying customer since 1993. @AOLSupportHelp is of no help. SMH.

  • RichardZucker6 Richard Zucker (@RichardZucker6) reported

    @all_the_books83 I got it handled. The hacking of my FB was just the beginning. I paid for enhanced protection from AOL. The guy did a lot more damage then just on FB, he had access to my email & he was thwarted before he could do so. Its off to the PD to report the guy and turn the tables

  • jmanellis Jordz🇯🇲🇬🇧 (@jmanellis) reported

    Fed up with how dogshit Sky Broadband is, been offline more than I’ve been online all day. It’s been the same issues since I’ve been back in London for the past 2.5 weeks. AOL in 1998 was more reliable than Sky EVER will be. Pattern up ********* KMFT FIX UR **** WIFI U *****

  • curlyhairvegan chv. (@curlyhairvegan) reported

    the only social media service i would pay for is an aol instant messenger reboot.

  • ItsWooYouView ItsTheWooo (@ItsWooYouView) reported

    "I got software, and MP3s from IRC i remember that" "i learned about IRC after finding SECRET AOL CHATROOMZ that had pirate software and MP3s" "winamp" ahahaha oh ****.

  • SaltyBranzino NSC_SaltyBranzino (@SaltyBranzino) reported

    @SunlightRiott @HOLDMUHBEERCHI Kids today…never understood what the AOL instant messenger generation had to go through for a decent computer experience

  • TalkinUm Tits McGillicuddy (@TalkinUm) reported

    @kitten_cobra the one thing i have NEVER used, even back in the early days of Dial-Up, and AOL. I Still cringe when i see it STILL being used...truth

  • TheGinger0420 Brad (@TheGinger0420) reported

    @AOLSupportHelp Yea yea real expensive service. No one else is charging people to change passwords. Thanks for the help.

  • ZeroAbigail Abigail Zero (@ZeroAbigail) reported

    I think the Wired article was online-only, but I may be able to track it down a little later. I was an AOL user at the time, and in early 2001, Joey's AOL Hometown profile had yet to be deleted.

  • PicaPena Pica Pena (@PicaPena) reported

    @StrizziJ When did you become a bad AOL chain letter pusher?

  • wanyinbot Jiang Cheng (@wanyinbot) reported

    Jin Ling. Come help me guess Wei Wuxian's AOL password

  • Dwightcrazy Lori ☮️💕 (@Dwightcrazy) reported

    For @AOLSupportHelp - I pay $40 per month & would like to know if that includes dial up service, because I've been without dial up for a long time.

  • Spothe Suzanne Pothe (@Spothe) reported

    @WestmanOutdoors @Wicky_dubs_WX Gotta say I've never had an AOL email here. Lol

  • the_5thHorsemen Chair (@the_5thHorsemen) reported

    @extracandy_ I know it's never gonna happen but my crackpot hc is that whatever was happening with opal, lolth decide to go "oh girl you need to go see Nancy peace!" And then boinked her and Dorian to where AOL is at

  • Wister_Meed The 62 pounder (@Wister_Meed) reported

    I miss AOL Chat because people would actually talk in it. Of course, you'd have the occasional someone talking crap or someone with tech knowledge could kick you out, but people still had a conversation.

  • IJustWantoClimb JustJustin (@IJustWantoClimb) reported

    @_A_Nope AOL used to send out CDs with the software to use the internet service on it. I think they used to also send them out as adds like you get fake credit cards now.

  • Krowa09 Krowa (Phil B) (@Krowa09) reported

    @maddoxrules @Shadowkinesis @WinRAR_RARLAB I still use Winamp too. In fact I didn't even realize AOL shut it down until a few years ago when I had to replace my PC entirely and looked for their sites.

  • ZeroAbigail Abigail Zero (@ZeroAbigail) reported

    I think the Wired article was online-only, but I may be able to track it down a little later. I was an AOL user at the time, and in early 2001, Joey's AOL Hometown profile was yet to be deleted.

  • wfraley682xrp William Fraley (@wfraley682xrp) reported from Kalkaska, Michigan

    @MDBitcoin Bitcoin is a good idea but so was AOL. You don’t still use dial up Internet. The premise is good but bitcoin can’t solve the problem it set out to solve. It’s too expensive and slow for poor people to actually use as peer to peer cash. And before you try and bring up lighting…

  • newtrollgenius Neutral Genius (@newtrollgenius) reported

    @brickboycori @DailyLoud ****** was saying lmao in the AOL chats. I couldn't even google what that **** meant when I was a kid.

  • that_steward That Steward (@that_steward) reported

    Old guy here. I was state-of-the-art back when AOL was a thing and I used to dial up BBS forums. So, uh, what's "Getting Ratioed" mean? From the context, I assume it's bad and I'm glad I'm not the ******** who got BTFO in their own thread. But... What it mean tho?

  • SueSteeleWI Sue Steele (@SueSteeleWI) reported

    @MNJackFlash @WhidbeyTom428 I never had a Myspace account. I still have an AOL account.

  • accretionist Ben Royce 🇺🇦 green IOTA🍃 ...went to M*st*d*n (@accretionist) reported

    @Astropin @gladstein yes. netscape navigator had the network effects. railroads had the network effects. aol messenger had the network effects. copper wiring POTS had the network effects. etc network effects matter but tech progress always kills it

  • SaluteMyShortz_ Kevin FedYourLyin (@SaluteMyShortz_) reported

    I hate yall negroes who txt like we on AOL or Yahoo chat rooms…12 one sentence replies and ****. If you dont put that **** all together in 1 ****** msg

  • DSAdventures33 Gary Peitzmeier (@DSAdventures33) reported

    @mejenwalton @brendonme I feel like I'm the only Gen X person who never had an AOL email...

  • WhidbeyTom428 Thomas🐕⚾️🏒🏳️‍🌈✌🏼 (@WhidbeyTom428) reported

    @MNJackFlash My only one was I never had an AOL email address