AOL Outage Report
Why is my AOL service not working?
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If you are having issues, please submit a report below.
AOL (America Online) is an internet portal as well as an internet service provider. As an ISP, AOL offers dial up internet through its AOL Advantage plans.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of AOL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at AOL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will AOL compensate me for the outage?
The recent AOL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with AOL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, AOL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by AOL users through our website.
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E-mail (78%)
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Internet (12%)
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Total Blackout (8%)
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Wi-fi (1%)
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TV (%)
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Phone (%)
Live Outage Map
The most recent AOL outage reports came from the following cities: The Bronx, New York City, Banbury, Conroe, Manchester, Chicago, Broken Arrow, Logansport, Tewksbury, Ardmore, Peoria, Palm Harbor, Springfield, Fayetteville and Glenshaw.
| City | Problem Type | Report Time |
|---|---|---|
 The Bronx |
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| New York City |
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 Banbury |
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| Conroe |
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| Manchester |
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| Chicago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
AOL Issues Reports
Latest outage, problems and issue reports in social media:
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Larry Rosenthal
(@LarryRosenthal) reported
from
Los Angeles, California
@crazysmiles @zeynep as they did yahoo and aol before.. easy to predict... but more damage done. a long slow dreck to orwells 1984.
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JRY
(@jearysylves) reported
from
Brooklyn, New York
We didn’t apps back then, shit it wasn’t even called “Social Media” AOL Chat rooms & Blackplanet for the 99 *Jeary has left the room* *Closing door sound*
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🐔POPEYES SPOKESMAN ®🐔
(@MyPhoneDead) reported
from
Shaker Heights, Ohio
A bruh we used to finesse the hell outta them AOL free trial disc 😂 never paid for internet 😂
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Charles M. Romestant
(@Romestantc) reported
from
Seattle, Washington
@VictorJServin @benedictevans For this second one apple does bring a solution with Apple TV. All in one place. Plus now the new smart tv app will help. Content it just parallels what we have with services. You had AOL, now you have fb Twitter insta etc...
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Paul Semel
(@paulsemel) reported
from
Los Angeles, California
@AOLSupportHelp I can. And I can sign in on my iPad and on the website when on my desktop and laptop. It's just on my phone.
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Eleanor leonard
(@eleanorleonards) reported
from
Willenhall, England
@aolmailhelp please help ,its impossible to retrieve aol password as I need the password to email you. You neither provide any phone support! you provide twitter support but cannot help on here either. Set up account years ago so no longer have phone num or email for verification
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Scott Bahr
(@ScottBahrUSA) reported
from
Las Vegas, Nevada
@AOL I just listened on a 20 minute call with Peter Arias at AOL support.. hacked account can’t be fixed for 90 days. No manager exists. No help offered. No solutions. Hacked account being actively used. #piinightmare #customerservice
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RON THE DOM
(@RonThibodeaux1) reported
from
Youngsville, Louisiana
Hi my name is Sandy I'm your BARMAID CAN I GET YOU A BEER AND A SHOT. ILL TAKE A SHOT ALSO. OH LEAVE ME A TIP PLEASE. AND I GET OFF AT MIDNIGHT. MY REAL NAME IS AOL. BUT I'M BUZZING. MY BAD I HAD TO HAVE SOME FUN. DIDN'T KNOW AOC DIDN'T GO BY HER REAL NAME. SANDY
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Jaymar Thee Snorlax
(@ThatsJaymar) reported
from
Roswell, Georgia
"Im ignorant so teach me!" Google, Bing, Yahoo, AOL, Ask got damn Jeeves. It's not hard and when you have questions ask someone who's been through it. Not hard at all!
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Carrie Alane
(@Carriefilm) reported
from
Cincinnati, Ohio
@UnrollmeHelp issues with AOL - please help @Unrollme
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Chris Payne
(@my3sonsJJM) reported
from
Franklin Square, New York
@zack_hample never got the video from that guy if you have his contact could you reach out...good to see you yesterday...thanks from Chris n James....cmp105 is the address at aol
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Joe Edwards ⚡️ ジョ・エドワルドス
(@JoesGonnaTweetU) reported
from
Medford, Massachusetts
Damn this aged the shit outta me...AOL/AIM ain’t even on here 😭
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Terminally Chill🧪🧪
(@_CHMST) reported
from
Portland, Oregon
Crazy that we used to play games like Diablo 2 on ******* dial up internet Had to open up AOL and wait for that shit to connect -then connect in game And I had to wait til night time where no one was expecting a phone call
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Willyoncé
(@willyonce99) reported
from
Chapel Hill, North Carolina
Them AOL Live sessions NEVER disappointed🙌🏾😩. ‘Tasia did what she had to do!!!
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beachgrad05
(@beachgrad05) reported
from
Cypress, California
@kevinandbean my brother had AOL and when he died in 2006, I contacted them to cancel. The ******* with AOL kept to his script they use to prevent canceling about how my brother may need access in future to HIS email. I was so angry by time I finally got off the phone.
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Peter J Spalding
(@probablyretep) reported
from
Grand Rapids, Michigan
@SteveGunnink @unixbhaskar @nixcraft I never was on CompuServ or Prodigy, but don’t get me started on AOL or BBS’s Lolol
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MarTika♊️🌵👑
(@MartikaAdilene) reported
from
Wauseon, Ohio
it’s crazy to think how just 15 years ago we had a home phone dish network and a desktop computer for AOL. We were forced to play outside come home before it got dark and color or clean before bed. Now we’ve got cell phones/tablets Hoover boards ECT ECT 😑😑
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Nicole Becker
(@Crazy4OReilly90) reported
from
Williamsville, New York
@MatthewACherry @ByKimberleyA I respond as a current AOL user 😂 but most of my stuff is my work email so I never bothered to change the other
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Tyler Hayes 🍩 bring donuts
(@thetylerhayes) reported
from
San Francisco, California
@joshelman AOL was a literal life changer for me. That dial up sound may be awful but even to this day it makes me want to go back a little
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Franklin Delano
(@RedRider444) reported
from
Belpre, Ohio
@Hope012015 @AOL The stupid clown show continues.
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Roscoe
(@Shotboxer) reported
from
Atlanta, Georgia
@wattsamata 3.67 mbps is the average internet speed during the peak of AOL instant messenger. Geese Matt it’s like you’ve never had cheese-its before.
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Wrestletopia
(@wrestletopia) reported
from
Nashville, Tennessee
@kingofkingsport @newfoundmass @TheEmilJay In 1996/97 I use to chat with you on AOL, I was just a idiot kid, but you, Chris Kanyon and CueBall Carmichael was talk to me all the time, I was still a few years away from training. But you gave me you're time. You told me, If you're not selling gimmicks you're not doing it...
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Jermaine Dupri
(@jermainedupri) reported
from
Brookhaven, Georgia
I need someone from @AOL @aolmailhelp that can help me with this problem, I don’t understand
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Michael Appell
(@AppellMappell) reported
from
Manhattan, New York
AOL is stupid. The worst person in congress. Get her out
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Eddyc85
(@Eddyc85) reported
from
Westerville, Ohio
@BackAftaThis Going to the AOL Cartoon Network and WWF/WCW pages before even knowing there was an internet beyond AOL.
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Less Than Liz
(@LessThanLiz) reported
from
Ashburn Village, Virginia
@jrhuddles @verge Every time a boomer asks if I want my online history held against me, they are likely talking about stupid things I probably said, but I think back to my Geocities FF7 fansite (lots of copyright infringement, I'm sure) and being accused of god-moding in an AOL Marvel Sim chat.
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Ally-oop
(@Ally_MeetsWorld) reported
from
Olean, New York
Just found out that Gmail got hacked a few months ago and I gotta say I have never been more proud to still be sporting an AOL account.
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🐱✨
(@Kitttiiieee) reported
from
Yonkers, New York
@loveliestlor This was my first and favorite phone! As a teen I never cared to get a cell phone until this came out because I was always on aol/aim and only liked texting and not actually talking on the phone...not much has changed tbh lol
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Dan Smith
(@DanlanVos) reported
from
Vero Beach, Florida
Some of you never got grounded for cursing on an AOL message board and it shows
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Tom Hagins
(@peanuttom) reported
from
Newport, Kentucky
@AOL Talented but stupid. He'll be lucky to get one year deals