AOL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of AOL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by AOL users through our website.

• E-mail (84%)
• Internet (9%)
• Total Blackout (7%)
• Wi-fi (1%)
• Phone (0%)

Live Outage Map

The most recent AOL outage reports came from the following cities: Newtown, Neath, New York City, Franklin Square, Chevy Chase, Dallas, Portsmouth, Sylva, Highland Park, Westland, Lake Forest, Washington, D.C., Joplin, Santa Clara, and Reading.

City	Problem Type	Report Time
Newtown	E-mail	17 hours ago
Neath	E-mail	2 days ago
New York City	E-mail	2 days ago
Franklin Square	E-mail	2 days ago
Chevy Chase	E-mail	3 days ago
Dallas	Internet	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

AOL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lars Thorwald (@LarsThorwald51) reported 3 minutes ago

  @RossKneeDeep Got 19. I never used AOL.

• 
  Nick S (@thesonx) reported 3 minutes ago

  @heckyessica I don't use it, but I can still login to my AOL account if I wanted

• 
  Slippery Steve (@slipperieststu) reported 3 minutes ago

  Y’all remember when AOL took over Time Warner and basically took over WCW from a board standpoint and then the rails fell off and AOL just fired every WCW VP who didn’t bow to their dumb **** - and then like 2 years later the company sold for $2.3 million? Time is a flat circle.

• 
  RetroFixes (@Retrofixes) reported 4 minutes ago

  @HDRetrovision My last chat on AOL was with you. It was the last day before they shut it down. lol Was that 9 years ago? 💀💀

• 
  Dave (@dakdanielsrso) reported 6 minutes ago

  @adrian_wil38851 @StealthQE4 We peaked when you had to battle with your mom when she told you to end your AOL chats so she could use the phone. Kids will never understand it, but it was just such a simpler time

• 
  diana (@realpestilence) reported 7 minutes ago

  @RossKneeDeep I'm at 19. I never had an aol address. #lol

• 
  ᐺᓰᖇᘿᘉᕲᖇᗩ ᘻᗩᘉᘿ🇮🇳 ❁ (@virendramane2) reported 9 minutes ago

  @TelecomTalk My internet journey started in 2006, at that time I used to spend 30 rs for half an hour to surf the internet, I remember that time dial up internet is very slow which I used only for chatting in Orkut, Yahoo Mail, Yahoo Messenger, AOL Messenger, Skype

• 
  💙💙🌊🌊The Retro Redneck 🌊🌊💙💙 (@TheRetroRedneck) reported 14 minutes ago

  @RossKneeDeep Never owned a waterbed, but I have slept on one before. Despised AOL back in the day, but I do have an AOL email address today, that I use for junk email. Other that that, All of them.

• 
  grimcity (@grimcity) reported 15 minutes ago

  @RossKneeDeep 19 (never had aol)

• 
  Jenn🌻Good Trouble (@JenGoodTrouble) reported 19 minutes ago

  @RossKneeDeep 19, I never had a AOL address.

• 
  NYOB (@noybinbama) reported 20 minutes ago

  @Ask_Spectrum I would encourage anyone considering spectrum not to use it. Since Thursday I have had 17 outages. In the days of AOL I never lost connectivity this much. This company is a cheap alternative. I called to cancel and they said the outages were because I had old equipment. That was Friday. Tech was supposed to be here Sunday and they swore the equipment would arrive by then. They called to cancel swearing the problem had been resolved. The new equipment showed up yesterday. They are definitely losing a few customers on this one in my neighborhood. Don’t let the $85 per month internet and cable fool you. It’s a piece of ****

• 
  Immortal Inc. (@immortal__inc) reported 20 minutes ago

  (Part Two) Is equity crowdfunding a viable financing strategy for building a global consumer network? Looking For a Niche Around 1995, I managed a warehouse for a computer mail-order company that shipped AOL CD-ROMs nationwide.

• 
  Lynn Robertson Hay #BraveTheDark🎞️ #DoctorWho🔊 (@LynnRobsHay) reported 26 minutes ago

  @AOLSupportHelp Hello, I'm trying to create an account for email in UK, but after the 2nd screen (inputting mobile number), it says it can't and to try a different device. I've tried laptop & phone; AVG browser, Chrome & AOL app. Can't contact Help, because you need an AOL address

• 
  احمد (@GiU5FWKcHSQYpXr) reported 26 minutes ago

  AOL Instant Messenger To Sign Off Forever After 20 Years. TTY never, AIM :''(

• 
  Reboticon (@Reboticant) reported 29 minutes ago

  @dlwiest @goblinodds AOL eventually got sued for how they were counting minutes but it was so many years later. I knew that **** was fake because i would use a timer and still ran up like $100 on my parents credit card and had to work all summer.

• 
  ButterCup (frfr) (@_BxtterCxp_) reported 31 minutes ago

  @ThrillaRilla369 My first was AOL, which i had before the web. Yep, pre-web internet was all the rage back then. I had a dial-up, 1300 baud rate modem. Ask @Grok how ancient and slow a 1300 baud rate dial up modem is! Criminy!

• 
  Miss Hilary to you! (@lyricSINsation) reported 34 minutes ago

  …my **** was applebottomgirl@yahoo lmaooooooo And y’all being fake omitting AIM/ @AOL … wait..nvm

• 
  ゆう (@colonbag69) reported 37 minutes ago

  @ThrillaRilla369 No you don't. Top seniority: .edu Early adopter: an email address connected to your dial up service provider. So aol, compuserve, netcom, prodigy, If your first email was a free email service, you were a late comer.

• 
  John Hess (@hess411024) reported 38 minutes ago

  @N0taTwitB0t @VDHanson @lsferguson I treat or view A.I. like round up. killing off all jobs with A.I. with no controls it can take 2yrs of recovery. If you spray as a doall in arrogance it will only become over diluted. Like a 486 computer and 45 pages deep of Aol entries.If slugs come back every yr. use 409.

• 
  SFStevie (@StevePaul99) reported 38 minutes ago

  @oelma__ @patrici98024883 I got 18 of 20. No AOL and never had a waterbed.

• 
  𝑆𝑖𝑏𝑦𝑙 𝑉𝑎𝑛𝑒 ౨ৎ (@venus_weeping) reported 43 minutes ago

  Getting rage baited about music so bad by random dudes on twitter i feel like I'm back on the family computer in an aol chat room

• 
  Baroque Bird (@baroquebird) reported 45 minutes ago

  Have gone down an AOL rabbit hole.

• 
  womp womp (@w0mp_____w0mp) reported 45 minutes ago

  @frenbilt Damn, is that a 16 bit UI?! Looks like AOL Instant Messenger

• 
  JOJO311418 (@JoeDiluzio) reported 47 minutes ago

  @misfitpatriot_ Crazy to hear them say investigate first and then immediately follow it with drop out of the race. Seems like they know something the public may not know yet. I can’t seem to remember what AOL says when you shut it down…. Hmmmm

• 
  Mackedo (@Mackedo5) reported 48 minutes ago

  @TheGoldenDays 90s, AOL. 2000s, Yahoo messenger was the ****. It actually had media built into it. I could watch music videos and listen to music, use it to send MS paint pictures, and lots of other stuff

• 
  Rodney Latstetter (@rodwlatstetter) reported 48 minutes ago

  @GetSpectrum HAS BEEN FLOODING THE MAIL AND HAS TEENAGERS GO DOOR TO DOOR TRYING TO PUSH THEIR INTERNET SERVICES. I'M IN NEENAH, WI, AND HAVE SEEN WHAT SPECTRUM IS LIKE. IT'S REMINISCENT OF THE ORIGINAL CABLE SERVICES FROM THE EARLY 1990S, BUT NEVER CHANGED ANY OF THEIR EQUIPMENT OR HEADEND. IT IS EXTREMELY QUIRKY AND TELEVISIONS WITH THEIR CABLE ADAPTORS TEND TO ASSUME A LIFE OF THEIR OWN, AND THE ONLY SOLUTION IS TO UNPLUG EVERYTHING AND REPLUG FOLLOWED BY AN HOUR OR SO CUSSING AT IT UNTIL IT KIND OF WORKS AGAIN. IT'S LIKE HAVING AOL DIAL-UP WITHOUT THE GOOSE HONKING MODEM! THE TV GUIDE THEY FORCE YOU TO USE IS MADE "BY MY WAY OR THE HIGHWAY INC"! THE GOOD NEWS IS THAT THERE ARE ABOUT 3 FIBER INTERNET PROVIDERS AVAILABLE AND MANY CHOICES FOR PROGRAMMING PROVIDERS YOU SELECT ON YOUR OWN! SO THERE ISN'T A DAY THAT GOES BY WHERE AT LEAST ONE OF US DOESN'T GET MAIL FROM SPECTRUM, BUT ALSO THE LAST 4 FAMILIES THAT LIVED HERE AND ONE OF THOSE PASSED AWAY 6 YEARS AGO! I UNDERSTAND SPECTRUM WANTING CUSTOMERS, BUT YOU HAVE TO FIRST LET GO OF THE 1990S! DIG IT?

• 
  Louise: 🇨🇦 🌻Slava Ukraini. 🐦‍⬛🦕 (@cookiemutt) reported 51 minutes ago

  @RossKneeDeep I’m at 17. Never had a Walkman, never mixed a tape, never had an AOL address.

• 
  Jamie Mcullough 🇺🇦🇺🇸 (@JamieMcullough) reported 56 minutes ago

  @Mr_Derivatives We still got the bad dream from the dot com era. Every numb nut in every AOL chat room said $MU was a sure thing and it floundered for 20 years.

• 
  Tev (@TevRebranded) reported 56 minutes ago

  This **** probably looked so fire on my slow *** desktop that still used AOL dial up for Internet

• 
  📚 David Kadavy, author (@kadavy) reported 59 minutes ago

  Hard to believe I first published on the internet 30 years ago – a "home page" on my AOL webspace. Wish I could somehow dig up that review I wrote for that Toadies album or the essay on how the worst thing a person could do is key someone's car.