AOL

AOL Outage Report

Why is my AOL service not working?

No problems detected

If you are having issues, please submit a report below.

AOL (America Online) is an internet portal as well as an internet service provider. As an ISP, AOL offers dial up internet through its AOL Advantage plans.

Problems in the last 24 hours

The graph below depicts the number of AOL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

AOL Outage Chart 05/14/2025 13:25

At the moment, we haven't detected any problems at AOL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will AOL compensate me for the outage?

The recent AOL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with AOL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, AOL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by AOL users through our website.

  1. E-mail (74%)

    E-mail (74%)

  2. Internet (15%)

    Internet (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (1%)

    Wi-fi (1%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map

The most recent AOL outage reports came from the following cities: Eagle, Ashburn, Oklahoma City, Wilmington, Windsor, Southwick, Miami, Dallas, Romford, New York City, Festus, Ocala, Anniston, Las Vegas and Shetland Islands.

Loading map, please wait...
City Problem Type Report Time
United StatesEagle E-mail
United StatesAshburn E-mail
United StatesOklahoma City E-mail
United StatesWilmington E-mail
United KingdomWindsor E-mail
United StatesSouthwick E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

AOL Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisEstrada85 Chris Estrada (@ChrisEstrada85) reported

    When I was growing up I never went to AOL chat rooms to cyber I went to go talk **** in the chat room "Mexicans VS. Puerto Ricans."

  • CantevenImagin Bird (@CantevenImagin) reported

    @TheShamdoo 32 people clicked on bad link they were emailed. I’m suing AOL

  • NessimLiamani NΣssim LI₳M₳NI - Supports EIP-27 (@NessimLiamani) reported

    @AltcoinDailyio Price trend doesn't matter in the short term as much as fundamentals. Google was undervalued compared to AOL and Yahoo in its time. Cardano is following the same path. Watch us and tear in dispair as we win and you get left behind. $ADA can even go lower and I'll never sell 💪

  • adityakiwi Aditya Dixit (@adityakiwi) reported

    @AOLSupportHelp it says Sorry, we don't recognize that email address or phone number. Please help.

  • CharlesJJavier Charles Javier (@CharlesJJavier) reported

    Having phone issues and getting a new phone out of it. Soooo, won’t be able to make/receive calls or texts until Tuesday. If you get a random text from me, it’s coming from my work phone. Or, you can do the modern way of communication and DMing me. Or AOL. Or knocking on my door.

  • viola_pastor Dan Griswold (@viola_pastor) reported

    Today I tried to help my mom & stepdad (both in their 70s) update their browser & fix their email problem. (AOL -- whyyyyyy....) Over the phone. Obv, they can't video call over their phone. They don't know how to use text. No joy. Need nap send cookies.

  • CTLiotta CT Liotta (@CTLiotta) reported

    What do people over 60 do to their computers to make them run so slow? It's not like they're gaming or doing graphic design. I swear my mom has spent 6 months looking at AOL on Edge on her new laptop, and now it creeps like a 1995 Pentium.

  • spearsliarthepo Britney Spears (anet holteru) (@spearsliarthepo) reported

    Payout my league to tell this is a person of an aol your a bad idea to hey for, and it's a only and demand you a lasong of maybe this time and yellow flowers is an art of one kiss from you @WaltDisneyWorld 🚽🛀

  • cupsinthesink tiph🧣 (@cupsinthesink) reported

    You’ll never again feel the same dread you did knowing your dad was about to get an AOL TOS violation email regarding your internet behavior

  • ChrisEstrada85 Chris Estrada (@ChrisEstrada85) reported

    When I was a teenager I was more angry than horny. I never went to AOL chat rooms to cyber I went to go talk **** in the chat room "Mexicans VS. Puerto Ricans." Somewhere in the Bronx there's a probably a hit list with my old screen name "AztecWarrior666" on it.

  • dtseto David Seto Esq davidseto.eth 🦇🔊 (@dtseto) reported

    @0xHyperbart It's forgotten that before AOL and Google very few people used the internet and it had a really bad reputation of scammers and hackers. This changed over time with more users more webpages etc.

  • hct1313 $$ (@hct1313) reported

    @Neopets AOL deleted my old email address linked to my neopets account, and support is telling me I cannot do anything to get my account back unless I have access to the very email address AOL deleted...help

  • MSUalum2015 ChE_MovieFan (@MSUalum2015) reported

    @Realdealruss121 @NorwinBravo @WWEGareth That was probably more Russo than Bischoff, but it doesn't really matter. The fact is, AOL Time Warner could have sold WCW for a higher price and all they had to do was keep one of their highest rated programs on air. They literally turned down money JUST to take it off the air.

  • spearsliarthepo Britney Spears (anet holteru) (@spearsliarthepo) reported

    Payout my league to tell this is a person of an aol your a bad idea to hey for, and it's a only and demand you a lasong of maybe this time and yellow flowers Ia an art of one kiss from you @WaltDisneyWorld 🚽🛀

  • dtseto David Seto Esq davidseto.eth 🦇🔊 (@dtseto) reported

    @chrismaddern It's forgotten that before AOL and Google very few people used the internet and it had a really bad reputation of scammers and hackers. This changed over time with more users more web companies and better tools JavaScript, no Adobe flash, anti spam, Google, Yahoo, 2fa, etc

  • kneidl_julie Julie Kneidl (@kneidl_julie) reported

    @RepAndyBiggsAZ I think AOL should be IOC Idiot Of the Century!

  • cascacalcio DeGianni DeSciglio (@cascacalcio) reported

    On a fateful spring day, King Charles of Naples fired up his Packard Bell, and tried to log into AOL. However, the signal was busy. He tried another line, then another, with no luck. Everyone in the kingdom was online that day, it seemed. The only line left was through Palermo.

  • PennysThoughts2 Penny's Thoughts (@PennysThoughts2) reported

    @E_Dilla I thought about it the other day, there's a SUBSTANTIAL portion of humans that never got into the AOL chatrooms at all. These are all the same humans that think typed words actually hurt and are real life.

  • ChrisEstrada85 Chris Estrada (@ChrisEstrada85) reported

    When I was teenager I was more angry than horny because I never went to AOL chat rooms to cyber I went to go talk **** in the chat room "Mexicans VS. Puerto Ricans."

  • JosephOConnell3 Puckfair52 🌈🇮🇪 (@JosephOConnell3) reported

    @EdHull8 Tucker is like those 13 & 14 year old troll boys in AOl chatrooms years ago that spent whole days talking **** about girls they then moved to 4 Chan & today are all Q heads

  • nufflez ☻🇺🇸🇺🇸🇺🇸☻ (@nufflez) reported

    lefties & “anarchists” love signal but ultimately, such use backfires. there needs to be a show of strength, not some pseudo-anon comms app & if needed, PDs have stringray tech they also have some random website. idr the name but it’s legit like AOL but for them lmao it’s blue

  • KageSora aster/kage ❤x💚 | Summon Spirit of Angst~ (@KageSora) reported

    (My actual tinnitus is more akin to the old AOL dial up login sound, which is torture in its own way but doesn't hurt my brain the way certain pitches used to indicate it in movies/games usually do)

  • spearsliarthepo Britney Spears (anet holteru) (@spearsliarthepo) reported

    Payout my league to tell this is a person of an aol your a bad idea to hey for, and it's a only and demand you a lasong of maybe this time and yellow flowers is an art of one kiss from you @WaltDisneyWorld

  • rtpburns PrepForDoomDems ItsComing (@rtpburns) reported

    @drdavidsamadi What is this TOS nonsense? Oh yesss! Yet more glorified AOL chatroom mods on steroids crap code is exactly what this world needs. 🙄

  • ChrisEstrada85 Chris Estrada (@ChrisEstrada85) reported

    When I was a teenager I was more angry than horny. I never went to AOL chat rooms to cyber I went to go talk **** in the chat room "Mexicans VS. Puerto Ricans." Somewhere in the Bronx there's a probably a hit list with my old screen name "AztecWarrior69" on it.

  • MrNegativeScope Negative (@MrNegativeScope) reported

    Bring back AOL. Everyone thinking they are hacker is some lame ****.

  • sharkfrenzy ⚡️ (@sharkfrenzy) reported

    @gwestr AOL failed cause they doubled down on dial up and thought their customers would stay. They didnt innovate, they didnt believe people would need anything faster than dial up, because they thought internet was email and news articles and no more. Does this sound like Tesla?

  • dumbasse8 flirt g0blin (@dumbasse8) reported

    @CarniolanLeshy i truly love this kind of low pitch barely music adjacent nonsense sounds. like i remember enjoying listening to slowed down (to 1/4 speed) aol dial up sounds, it s almost beautiful.

  • spooloflies Amy has not solved a single X-File (@spooloflies) reported

    My mom needed me to look at her computer screen so I waited for her to be ready, failed to download Calibre on AOL multiple times before saying **** it and getting it through Firefox, AND THEN was like "just to be sure, this wasn't a phishing email?" and guess. ********. what.

  • CmcL1976 Conor (@CmcL1976) reported

    @seansteenson Zee old stick. **** sake im still on dial up internet up here AOL