AOL

AOL Outage Report

Why is my AOL service not working?

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AOL (America Online) is an internet portal as well as an internet service provider. As an ISP, AOL offers dial up internet through its AOL Advantage plans.

Problems in the last 24 hours

The graph below depicts the number of AOL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

AOL Outage Chart 10/13/2025 19:25

At the moment, we haven't detected any problems at AOL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will AOL compensate me for the outage?

The recent AOL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with AOL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, AOL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by AOL users through our website.

  1. E-mail (96%)

    E-mail (96%)

  2. Internet (2%)

    Internet (2%)

  3. Total Blackout (2%)

    Total Blackout (2%)

  4. TV (%)

    TV (%)

  5. Phone (%)

    Phone (%)

  6. Wi-fi (%)

    Wi-fi (%)

Live Outage Map

The most recent AOL outage reports came from the following cities: North Providence, Eaton, Anchorage, Los Angeles, Boston, Bristol, Quincy, Cleveland, Barnet, Cedar Rapids, Modesto, Clacton-on-Sea, Columbia, Milwaukee and Minneapolis.

Loading map, please wait...
City Problem Type Report Time
United StatesNorth Providence E-mail
United StatesEaton E-mail
United StatesAnchorage E-mail
United StatesLos Angeles E-mail
United StatesBoston E-mail
United KingdomBristol E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

AOL Issues Reports

Latest outage, problems and issue reports in social media:

  • KimDotcom Kim Dotcom (@KimDotcom) reported

    @lightcoin During the Internet bubble MySpace was the #1 social network, AOL the #1 ISP, Netscape the #1 browser, etc. It’s wrong to assume that the leading cryptos today will still be on top in 10 years. The Internet as a whole gave us more freedom. Just like blockchain and crypto will.

  • wanyinbot Jiang Cheng (@wanyinbot) reported

    Jin Ling. Come help me guess Wei Wuxian's AOL password

  • pettypantherfan PettyPantherNurse (@pettypantherfan) reported

    @tikigirl328 @officialMissyR Yep, never heard of it lol I was all about AOL and skipped everything between that and MySpace

  • azghandi Mostafa Azghandi (@azghandi) reported

    @JAMollart @AOLSupportHelp hi @JAMollart I have the same issue. Did you manage to fix the problem?

  • MorphindeI Pete (@MorphindeI) reported

    @blaireerskine Adorable, but AOL never got online as fast as @AOC ;)

  • RandomDimension Slow Ass Simulation (@RandomDimension) reported

    @Humanstein AOL Star Wars RP, circa 1994 if I'm guessing right. Back in the hourly fee days. After the second $400+ bill, family managed to find a newfangled direct internet service provider to switch to. My Warlord of the Imperial Armada took his ships into cold storage & was not seen again

  • Drunk_Ojisan Drunk Ojisan (@Drunk_Ojisan) reported

    In a way, I’m glad all this stuff wasn’t going down during the 1992 elections. I was host/moderator for OMNI magazine on AOL back then. There were already enough crazy conspiracy theories we had to deal with. (Some of which are still showing up today)

  • Zadok358 Sunshine and Freedom (@Zadok358) reported

    @hazelsmack by the time the down loads were complete it was a euphoric moment hours in the making isn't aol still there I remember no commercials on the web I read a story in popular science they were saying by a certain date this stuff will be common in say 12years investment right JACK

  • OhIoBuCkNuT ✊🏿🇺🇸OhioMan🇺🇸✊🏿 (@OhIoBuCkNuT) reported

    Meanwhile further down Interstate 71 Mike brown is screaming at his PC because his AOL won't connect. Because he's too cheap to upgrade to high-speed... Bengals are proficient at Making 💔 #SeizeTheDey #Browns #NFL

  • tylerfan434 The way home Deluxe creator; TylerFan4¾ (@tylerfan434) reported

    @OutsideOutcast AOL is an American web portal and online service provider. Your thinking of AFK

  • phil_bentz Appeal to Heaven (@phil_bentz) reported

    Everyone wants us to sign up for their email newsletters due to the the social media purge of Patriots. No thanks. That’s a guaranteed way for me to never see anything you say ever again. I’d rather see what you have to say in an AOL chat room before I start reading newsletters

  • spacecrafff 🚀 𝕤𝕡𝕒𝕔𝕖𝕔𝕣𝕒𝕗𝕗𝕗 💫 (@spacecrafff) reported

    oddly funny when you get to the age where many of your feelings are weirdly abstracted. i should cry about this but i can't or i feel nothing but would've if my ability to feel weren't broken & buffering like an AOL download on a 1200 baud modem.

  • HauteFiasco Backwalls Punching Bag 🖤 #ACAB #BLM (@HauteFiasco) reported

    Who had AOL back in the day and met people off it? I wanna talk abt this **** lol #oldqueen

  • nolanbria Brian (@nolanbria) reported

    @SaraGonzalesTX AOL is an idiot so why even quote her.

  • OhHiEmjay The Original Emjay - Always 100% Trump-Free! (@OhHiEmjay) reported

    @spapad2 @SteveHofstetter My old one is still active. I use it for things that I don't want spamming the **** out of my full name Gmail. I just use that four important stuff. They can spam the AOL all they want. I check it about once a week and see if there's anything important that snuck in.

  • gabbertexali Craig Texali (@gabbertexali) reported

    davetheglassguy aol banner sky mobile fix plan contract

  • Joe_Nathan81 Joe_Nathan81 (@Joe_Nathan81) reported

    @KarateSkool Go back in time and ban him from AOL chatrooms too! And any postal service.

  • Voultar Voultar (@Voultar) reported

    @JustAnEggSammy @Buneboy So what exactly is the metric you use for "too big to fail?" MySpace was absolutely collosul in both size & reach. Just look where it is, today. Look at AoL, Yahoo, & of these fortune billion tech conglomerates. Doesn't meet with reality. It's an absurd notion.

  • kadacana #JaiSriRam (@kadacana) reported

    @thelifesaffron I remember when I landed first in STL my first lesson is to pick up AOL CD and use that free 90 day internet... And call later to cancel

  • therichmaniac America#1🇺🇸 (@therichmaniac) reported

    @twilightgirlh @LizWillis_ Aol has been posting lies about him for a long time. No loss there. They're as bad as CNN.

  • BiltmoreGuy Biltmore Guy (@BiltmoreGuy) reported

    @BadAssMomMercy @_mexodus_ They are running their network through my Mom’s dial up modem and AOL account.

  • trghpy Mike (@trghpy) reported

    Wouldn’t it be hilarious if email services jumped in on the bandwagon. First they took my twitter account, then they shutdown parler, then AOL cancel my email - my life is ruined! Netflix! Don’t leave me!!

  • ClarkHampton4 Clark Hampton (@ClarkHampton4) reported

    @NaphiSoc @DebraMessing Classic NY. Try owning a business here and reporting quarterly sales tax on a website that was designed when AOL was the only social media platform. Good luck even trying to create the login account...

  • AshleyLatke Ashley Lake (@AshleyLatke) reported

    I didn't have a great childhood. my time with my mom ended at 16, me barricaded bloody in my bedroom while my friend on AOL Instant Messenger called cops cause they were worried some of these people.. it's like a fandom almost I just want kids to not have to deal with this ****

  • BigDickBlack Dick Black (@BigDickBlack) reported

    @Blarry99 @markminervini FAST Cable modems destroyed AOL’s Slow dial up internet services. Time Warner CEO Levin made the worst deal in business history.

  • jessek JΞΣΣΞ К. (@jessek) reported

    @beka_valentine I never threw out the aol floppies because I reused them

  • Gildana Carol RN (@Gildana) reported

    @SteveHofstetter I have used AOL since the 80’s. Nostalgia compels me to keep it. I also used to work in TSRs chat room as a rep (Never gonna give you up...)

  • azghandi Mostafa Azghandi (@azghandi) reported

    @JAMollart @AOLSupportHelp I have the same issue. plz help me!

  • AlonePrinciples 🎶Alone In My Principles (@AlonePrinciples) reported

    @ward_black Yeah that list is just all the bad news. The good stuff would take a whole thread. Jim Carrey, the Dream Team, the Braves on TBS, Jimmy’s Cowboys, AOL instant messenger, SNICK, Pizza Hut buffets, peak Simpsons, Goldeneye, Hootie ... i could go on forever.

  • AshleyLatke Ashley Lake (@AshleyLatke) reported

    ok, why ******** does @TwitterSafety not have a simple toggle feature to block kids from seeing your account? ******* AOL chat rooms had age gating why is this basic *** feature nowhere to be found? I swear the internet slid backwards