Barclays status: access issues and outage reports

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Paul Smith ✋ (@smiggerpaul) reported 24 minutes ago from Seaforth, England

  As a @BarclaysUK customer, I call on Barclays to stop bankrolling the destruction of our planet. Phase out fossil fuel funding now!

• 
  Paul (@Paul19RedTitles) reported 28 minutes ago from Liverpool, England

  @BarclaysUK Hi, can someone tell me how I delete payee’s on the app, or do I need to sign in online to do so? I’ve tried searching and get told “Pay & Transfer>Manage & Track>Manage Saved Payee List. The only matching option I have is Pay & Transfer?

• 
  Stevie chels ⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@steviechels10) reported 28 minutes ago from Horwich, England

  @Barclays @BarclaysUK @BarclaysUKHelp hi barclays, me and partner wasted another hour+ tonight, trying to ask questions about our mortgage, if possible could you help me ! TRIED phoning waste of time hold. I need to know if I can change job to different work.. continuing 1/2

• 
  Vincent Cassidy (@Cassid20Vincent) reported 42 minutes ago from Liverpool, England

  @BarclaysUK more world 🌎 specialists in cash that's the problem it needs shouting from the rooftops 95 percent of world money is honest other 5 doesn't register that's why it's all protected under private and confidential duh 🙄 who knew

• 
  Lynne Baines (@LynneBaines2) reported 50 minutes ago from Haydock, England

  @davidebaines @BarclaysUK Terrible indeed.

• 
  tracie-a (@Tracie_a) reported 58 minutes ago from Birkenhead, England

  @BarclaysUK please can you advise if you have a problem with the Barclays app at the moment?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 6 minutes ago

  I honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.

• 
  Lee (@LeeCraddock12) reported 9 minutes ago

  @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

• 
  ****-mum (@maxiv45) reported 10 minutes ago

  @BarclaysUK help why a brand new Samsung tablet won't install Barclays app through Google play - it says it's not compatible but is running android 16 so should. Tablet was purchased specifically to access bank app at home securely as opposed to using phone.

• 
  Ian French (@ianfrench13) reported 11 minutes ago

  @Barclays @BarclaysUK "We are working to improve our telephone banking systems" - Barclays Telephone banking automated voice. I never see it improve. It only ever gets worse. This has been the case for the past 25 years.

• 
  Chris Furneaux (@cfurneaux) reported 12 minutes ago

  @BarclaysUK Recent Barclays premier customer, as my credit card didn’t work I was forced to use my Barclays debit card for a hold on a deposit for 2 rental cars. Over £30 for the hold and then removal of the hold x 2. Over £120. Tell me why I would continue to bank with Barclays?

• 
  lukey1 (@lukey_hunt123) reported 13 minutes ago

  @BarclaysUK your service is absolutely appalling, you are driving my company bankrupt, how can you hold my money for “fraud” when HMRC released it! Joke! To add to the pain all the fraud staff seem to be on annual leave at the same time! Poor Reigate branch must be sick of us!

• 
  Rebecca Armstrong-Corbett (@racperspective) reported 15 minutes ago

  @BarclaysUK If you’re a disabled customer, this is my experience. Barclays says some account issues must be discussed on a secure channel. Yet I can’t use secure chat for 10 days. I can’t use Relay or get to a branch. What secure alternative is there? Still waiting for an answer.

• 
  kerry jones (@kerrythecat) reported 16 minutes ago

  Please help. I have not had access to my money with @BarclaysUK for over 10 working days with no comms or response to my complaint that they had confirmed would be responded to no later than yesterday. I am at my wit's end. Can you help please? @MartinSLewis @MoneySavingExp

• 
  Richard Hughes (@f1blades) reported 21 minutes ago

  @BarclaysUK how do I contact yourselves as I cannot use the phone. The website says use the Barclays chat, this doesn't work as the app says Chat is not available. I just want to know when I will get the switch offer?

• 
  Matt (@thenewMH) reported 21 minutes ago

  What have you done to your app 😭 the new layout is terrible @BarclaysUK