Barclays status: access issues and outage reports

Problems in the last 24 hours in Roydon, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Roydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Roydon, England

Latest outage, problems and issue reports in Roydon and nearby locations:

• 
  Laura Cook (@LauraVCook1980) reported 5 minutes ago from Hatfield, England

  @BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!

• 
  Adam Cannon (@adam_cannon) reported 20 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  Adam Cannon (@adam_cannon) reported 35 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  Mike Sparling (@michaelsparling) reported 55 minutes ago from Hatfield, England

  It’s completely bonkers that you’re increasing the Blue ‘Rewards’ fee to £5 which is the same amount as the reward! I mean what’s the point? Couldn’t make it up. It’s more of a slap in the face. Been your customer for 22 years!! @Barclays @BarclaysUK @BarclaysUKHelp

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gina (@BlondeTalksSkin) reported 5 minutes ago

  @BarclaysUK I can't log into my account online to view my new mortgage because it wants me to use PINsentry, but I don't have a PINSentry device and there is no PINsentry option in my app despite your help page stating there should be. How can I get access to my online account?

• 
  JakInABox (@JakInABox__) reported 6 minutes ago

  @BarclaysUK Trying to set a payment up in the Barclay card app and im getting error code DL001, can I get any information on this error code and why im getting it

• 
  Thunder (@cider_mad) reported 6 minutes ago

  @BarclaysUK someone needs to read the inbox not happy 😡 and surprise surprise ur ‘message us’ on the app is not working

• 
  Andy ▶️/HanSolosTV (@HanSolosTV) reported 12 minutes ago

  @BarclaysUK I'm unable to see my barclaycard on the app, are you aware of any issues?

• 
  AT (@Truemana3388) reported 12 minutes ago

  @BarclaysUK @HomeOfCricket What about the abysmal design of a totally BLACK debit card? Yes I know you can ask for a high visibility card but who on earth commissioned a BLACK card that sits in BLACK wallets and purses. Good luck finding it in a dark pub or club if you drop it. Shocking customer disregard

• 
  TJ (@teejwxm) reported 13 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  lukey1 (@lukey_hunt123) reported 13 minutes ago

  @BarclaysUK your service is absolutely appalling, you are driving my company bankrupt, how can you hold my money for “fraud” when HMRC released it! Joke! To add to the pain all the fraud staff seem to be on annual leave at the same time! Poor Reigate branch must be sick of us!

• 
  Anth3891 (@Anth_83) reported 19 minutes ago

  @EmmaLewell It's hard to believe the poor quality service @BarclaysUK is permitted to get away with, despite the profits that I think @IanLaveryMP recently drew attention to. I couldn't get the ATM to work but, hilariously, its Shields branch isn't staffed on a Saturday!

• 
  Wizz (@Wizz57058652) reported 22 minutes ago

  @BarclaysUK @BarclaysUKHelp How has it been a year and the message us in the Barclays app still isn't working??? ALWAYS says maintenance. 1 YEAR!!!!!!!!

• 
  Stephen gray (@Grays85) reported 23 minutes ago

  @BarclaysUK how do you get help with accounts?