Barclays status: access issues and outage reports

Problems in the last 24 hours in Roydon, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Roydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Roydon, England

Latest outage, problems and issue reports in Roydon and nearby locations:

• 
  Adam Cannon (@adam_cannon) reported 11 seconds ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  Laura Cook (@LauraVCook1980) reported 8 minutes ago from Hatfield, England

  @BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!

• 
  Adam Cannon (@adam_cannon) reported 9 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  Mike Sparling (@michaelsparling) reported 11 minutes ago from Hatfield, England

  It’s completely bonkers that you’re increasing the Blue ‘Rewards’ fee to £5 which is the same amount as the reward! I mean what’s the point? Couldn’t make it up. It’s more of a slap in the face. Been your customer for 22 years!! @Barclays @BarclaysUK @BarclaysUKHelp

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Storm Emperor (@TheStormEmperor) reported 6 minutes ago

  @BarclaysUK @Thetruth_1971 I have the same problem! Every time I log in to the banking app I get a stupid App Terms page appearing that can’t be agreed to or closed or removed! Makes the app completely unusable!!

• 
  James Roberts (@JamesRoberts330) reported 6 minutes ago

  Hey @BarclaysUK @BarclaysUKHelp how long do “Pending Transactions” normally take to appear on the Apple Pay Wallet transactions page?! New customer so just checking I’ve got everything set up correctly. Thanks. James 💙

• 
  Phillip Garrett (@phillgar1) reported 7 minutes ago

  @tiggerhw72 @BarclaysUK @Barclays Frustrating! You might want to try contacting Barclays' customer support directly, either by phone or through their website's live chat, to get help with deleting payees. They should be able to guide you through the process or do it for you.

• 
  Damon (@smthers) reported 7 minutes ago

  @BarclaysUK we’re in Japan, you’ve suspended our visa Rewards card, and your chat isn’t working. How do we get the card unblocked?

• 
  h (@HusseinKhalid_) reported 8 minutes ago

  Genuinely never experienced a customer experience or service as bad as @LikewizeRepair @BarclaysUK @BarclaysUKHelp

• 
  MarkW (@MarkW909) reported 11 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  Vics (@VickyLorych) reported 11 minutes ago

  @BarclaysUK hi is there an issue with your online banking? It keeps saying Error 1120 details are incorrect but they are not, I’ve tried 3 separate ways and same message comes up thanks

• 
  Richard Ian Coates (@GringoPeruano) reported 20 minutes ago

  Hey @BarclaysUK Your web site says ~"Message us" to contact 'us'. Well, you may like to know that clicking on the button "Message" does nothing. As someone who used to work for a main bank in IT I find this unforgivable.

• 
  Grazzie (@Grazzie161320) reported 27 minutes ago

  @jolly_osmond @BarclaysUK @HomeOfCricket Hello, although your page shows that everything is working I can’t contact anyone from the Barclaycard app!!!!! I also don’t see any offers for balance transfer!!! I don’t have time to call can you provide your complaint email address asap.

• 
  Yuri Nator (@BigYuriNator) reported 29 minutes ago

  @D3vilsAdv0c8 @BarclaysUK @Barclays Happened to me, I just opened and closed it a **** load of time and eventually the buttons showed.