Barclays status: access issues and outage reports

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Martin Youldon (@martin_youldon) reported 20 minutes ago from Southend-on-Sea, England

  @BarclaysUK Trying to speak to someone in your customer service team, tells me to go to app, go to the app just sends me to the main menu

• 
  Martin Youldon (@martin_youldon) reported 35 minutes ago from Southend-on-Sea, England

  @BarclaysUK I have issues with my debit card again & again there is no one to speak to as your chat is automated. This is 3rd attempt at getting this resolved! The customer service is extremely poor

• 
  Martin Youldon (@martin_youldon) reported 35 minutes ago from Southend-on-Sea, England

  @BarclaysUK trying to find out where my new card is, can’t report it lost on the app, can’t get through in the phones. Poor service

• 
  Martin Youldon (@martin_youldon) reported 48 minutes ago from Southend-on-Sea, England

  @BarclaysUK now on customer service line & saying 40 min wait to be answered. This is appalling

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 3 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  gillian mary (@gillianwyatt601) reported 9 minutes ago

  @BarclaysUK NO... that is not working either!! 🤔🤨🙄

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 11 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  cyma naseem (@cymanaseem) reported 14 minutes ago

  @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

• 
  Tee (@nocturnallamb) reported 15 minutes ago

  @BarclaysUK your ‘message us’ link is not working on your website.

• 
  Maïwenn (@maiwennlemouee) reported 17 minutes ago

  @BarclaysUK please can you help me cancel a card? I can't cancel it online as it's for an extra cardholder. Your telephone number isn't working

• 
  Emma (@emmieetoile) reported 18 minutes ago

  Good Morning @BarclaysUK just a quick question do all your business accounts able to have online access as. Someone i know has a business account with you and went to their local branch and was told their account is unable to have online access. Is this correct?

• 
  WelliXL (@WelliXL) reported 18 minutes ago

  @HSBC_UK Not good enough is it? How many more disruptions are we due to expect? This isn't just a disruption of service this effects everyday life for most, especially as we're being pushed into cashless and ai bot customer service. Do better. I don't see @BarclaysUK having issues

• 
  g (@Reaver) reported 19 minutes ago

  @BarclaysUK why am I seeing someone else’s accounts when I log in??? … very concerning

• 
  (P)markblackburn (@lemarkblackburn) reported 20 minutes ago

  @BarclaysUK I cannot upload documents on your bereavement service! I don’t really want to speak to anyone right now