Barclays status: access issues and outage reports

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Martin Youldon (@martin_youldon) reported 9 minutes ago from Southend-on-Sea, England

  @BarclaysUK trying to find out where my new card is, can’t report it lost on the app, can’t get through in the phones. Poor service

• 
  Martin Youldon (@martin_youldon) reported 29 minutes ago from Southend-on-Sea, England

  @BarclaysUK now on customer service line & saying 40 min wait to be answered. This is appalling

• 
  Martin Youldon (@martin_youldon) reported 40 minutes ago from Southend-on-Sea, England

  @BarclaysUK I have issues with my debit card again & again there is no one to speak to as your chat is automated. This is 3rd attempt at getting this resolved! The customer service is extremely poor

• 
  Martin Youldon (@martin_youldon) reported 43 minutes ago from Southend-on-Sea, England

  @BarclaysUK Trying to speak to someone in your customer service team, tells me to go to app, go to the app just sends me to the main menu

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alli Scott (@scottalli11) reported 3 minutes ago

  Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

• 
  Robert KELLY (@RobertK66429609) reported 3 minutes ago

  @BarclaysUK can you please confirm when I can speak to a human on the app chat? It has been down for weeks and I need to close a fixed savings accunt that you automaticaly set up without my authorisation at the maturity i of a previous fixed term savings account.

• 
  Greg Miles (@itsgregmiles) reported 4 minutes ago

  @BarclaysUK I think your app is down, its logged me out and is just asking me to create a mobile passcode on repeat

• 
  Muhammet ATALAY (@muhammet_atalay) reported 9 minutes ago

  @BarclaysUK @Barclays : i was patient 5 years but no more tolerance .. i just sent below email to the another bank : " Hello ........., I received an automatic out-of-office message from ...... and thought I could move forward with your assistance. I would like to open a business account, as I am not satisfied with the service I receive from Barclays. I have had a business account with them since 2019, but the customer service has been consistently poor, so I have decided to stop working with them. Thank you for your help. "

• 
  Maïwenn (@maiwennlemouee) reported 12 minutes ago

  @BarclaysUK please can you help me cancel a card? I can't cancel it online as it's for an extra cardholder. Your telephone number isn't working

• 
  Max (@maxwaa) reported 12 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  Andrhu (@ALivMusico) reported 13 minutes ago

  @BarclaysUK is the app having issues, getting the square of doom with the waiting counter going round when trying to check My card details.

• 
  Sabs (@sabs0297) reported 16 minutes ago

  @BarclaysUKHelp @BarclaysUK It’s taken a month to review my account and confirm if i’m approved for a credit card.Been a customer for 15 years! Might be a good time to change.Very disappointed with your lead time and updates. If declined,please just tell me. Wouldn’t recommend!

• 
  1618cc™/3 (@RomeoXrayBravo) reported 18 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  MotoGP Tipster (@MotoGPTipster) reported 20 minutes ago

  @BarclaysUK @Thetruth_1971 Always affects me. What a joke, can’t get past T&C screen. Sort it out ASAP please and can’t access account