Barclays status: access issues and outage reports

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Martin Youldon (@martin_youldon) reported 2 minutes ago from Southend-on-Sea, England

  @BarclaysUK trying to find out where my new card is, can’t report it lost on the app, can’t get through in the phones. Poor service

• 
  Martin Youldon (@martin_youldon) reported 3 minutes ago from Southend-on-Sea, England

  @BarclaysUK I have issues with my debit card again & again there is no one to speak to as your chat is automated. This is 3rd attempt at getting this resolved! The customer service is extremely poor

• 
  Martin Youldon (@martin_youldon) reported 28 minutes ago from Southend-on-Sea, England

  @BarclaysUK now on customer service line & saying 40 min wait to be answered. This is appalling

• 
  Martin Youldon (@martin_youldon) reported 54 minutes ago from Southend-on-Sea, England

  @BarclaysUK Trying to speak to someone in your customer service team, tells me to go to app, go to the app just sends me to the main menu

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Armstrong-Corbett (@racperspective) reported 5 seconds ago

  @BarclaysUK If you’re a disabled customer, this is my experience. Barclays says some account issues must be discussed on a secure channel. Yet I can’t use secure chat for 10 days. I can’t use Relay or get to a branch. What secure alternative is there? Still waiting for an answer.

• 
  Andrew Kinsella (@AndrewK25456644) reported 1 minute ago

  @BarclaysUK why is Barclays customer service so appalling

• 
  ¥ (@Cl2udy) reported 4 minutes ago

  @BarclaysUK why’s ur bank so bad tryna send payments and you’ve locked me out of online banking lmao terrible bank

• 
  AT (@Truemana3388) reported 4 minutes ago

  @BarclaysUK @HomeOfCricket What about the abysmal design of a totally BLACK debit card? Yes I know you can ask for a high visibility card but who on earth commissioned a BLACK card that sits in BLACK wallets and purses. Good luck finding it in a dark pub or club if you drop it. Shocking customer disregard

• 
  D.Papadimitriou (@dimitriskp) reported 5 minutes ago

  Shambolic customer service from @BarclaysUK beware! My wallet was stolen and it took me ages to get through the robotic system then wait another 30 minutes to report the theft. Is it so much to ask to have a dedicated line for emergencies? What if my phone was stolen as well?

• 
  Marc A. Young (@MarcAYoung) reported 9 minutes ago

  Hello @BarclaysUK your new app update sucks. You can no longer see what your balance was after each transaction. You make it almost impossible for customers to send feedback, so sending a message here.

• 
  Andy ▶️/HanSolosTV (@HanSolosTV) reported 13 minutes ago

  @BarclaysUK I'm unable to see my barclaycard on the app, are you aware of any issues?

• 
  Chris Furneaux (@cfurneaux) reported 14 minutes ago

  @BarclaysUK Recent Barclays premier customer, as my credit card didn’t work I was forced to use my Barclays debit card for a hold on a deposit for 2 rental cars. Over £30 for the hold and then removal of the hold x 2. Over £120. Tell me why I would continue to bank with Barclays?

• 
  mark brimblecombe (@markbrimblecom1) reported 16 minutes ago

  @Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.

• 
  Hound&Al 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@hound_al) reported 20 minutes ago

  @BarclaysUK I just updated my banking app on my iPhone & the login page for the passcode no longer shows that greeting that I set so that it would reassure me that it was the genuine site. Is this deliberate?