Barclays status: access issues and outage reports

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Barclays users through our website.

• Login (26%)
• Website (24%)
• Mobile App (24%)
• Transactions (21%)
• Transfer (3%)
• Withdrawals (1%)

Community Discussion

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Barclays Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Martin Youldon (@martin_youldon) reported 1 minute ago from Southend-on-Sea, England

  @BarclaysUK Trying to speak to someone in your customer service team, tells me to go to app, go to the app just sends me to the main menu

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Terry (@TerryDorset) reported 2 minutes ago

  @BarclaysUK Help. My app is not working. I enter my passcode then I get "establishing Id" "loading accounts" "logging in" and it takes me back to entering my passcode again and so ad infinitum. What is going wrong?

• 
  Hossein Ghodse (@hossg) reported 3 minutes ago

  I try to call, navigate the phone menu numbers to be told that customer service is only available via the chat function in the app on my mobile phone. Am now in a queue waiting. I am going to move banks. Any recommendations? @BarclaysUKHelp @BarclaysUK @Barclays

• 
  Ann (@Ace1o7) reported 4 minutes ago

  @BarclaysUK hi, I have waited 20mins (and still waiting) to get through someone in your customer service team! I have never called you before but this level of service is poor!

• 
  🎙MC of YORKSHIRE 🇳🇬🇬🇧 (@Emma_olats) reported 5 minutes ago

  It is very bad for your customers to find it difficult to communicate or get through to a business customer service agent.. very very poor service here in york @BarclaysUK

• 
  Dean Hardy (@iDeanHardy) reported 6 minutes ago

  @JokersWildUK A bank is a place that will lend you money.....if you can find one that is still open. They @BarclaysUK are all closing down in my area. Three in the last year! Disgraceful.

• 
  Robert Layden (@rdlayden1956) reported 13 minutes ago

  @BarclaysUK why does your telephone service direct you to chat when the app tells you it is not working

• 
  kathy (@kathy715567921) reported 16 minutes ago

  @BarclaysUK Shame you don’t help your customers when they have been scammed

• 
  Marie Robertson (@marierobertson) reported 17 minutes ago

  Hey @BarclaysUK @BarclaysUKHelp your chat function on the app is extremely frustrating but what’s worse is going through multiple menus on phone banking to try and speak to a human to solve the issue, only to be forced back to using the useless app chat. Please help!!!

• 
  Sebastian Garner (@sebgarner) reported 18 minutes ago

  @BarclaysUK I do hope the government clamps down on companies that don’t answer calls within 10 minutes because Barclays will definitely be front runners for big fines

• 
  Leodom01 (@leodom01) reported 19 minutes ago

  @BarclaysUK I'm a new intern and I'm trying to understand if I have to relocate to Dublin or to Glasgow to start working THIS MONDAY. IS THIS THE ONLY WAY TO GET IN TOUCH WITH YOU?