Barclays status: access issues and outage reports

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Martin Youldon (@martin_youldon) reported 35 minutes ago from Southend-on-Sea, England

  @BarclaysUK Trying to speak to someone in your customer service team, tells me to go to app, go to the app just sends me to the main menu

• 
  Martin Youldon (@martin_youldon) reported 35 minutes ago from Southend-on-Sea, England

  @BarclaysUK now on customer service line & saying 40 min wait to be answered. This is appalling

• 
  Martin Youldon (@martin_youldon) reported 36 minutes ago from Southend-on-Sea, England

  @BarclaysUK I have issues with my debit card again & again there is no one to speak to as your chat is automated. This is 3rd attempt at getting this resolved! The customer service is extremely poor

• 
  Martin Youldon (@martin_youldon) reported 59 minutes ago from Southend-on-Sea, England

  @BarclaysUK trying to find out where my new card is, can’t report it lost on the app, can’t get through in the phones. Poor service

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mac10 (@ManchesterMac10) reported 8 minutes ago

  @Barclays @BarclaysUK You’ve frozen £10k in my accounts My wife can’t get to work tomorrow, direct debits are about to fail & we’ve got no money for shopping WTF are you doing ?

• 
  karen bell💙 (@karenbee9) reported 17 minutes ago

  @BarclaysUK I’m having problems with the app but can’t find anyway of contacting you about it because it doesn’t fit with any of the options, can someone help please?

• 
  Deer Designs www.Facebook.com/DeerDesignsuk (@DeerDesigns) reported 19 minutes ago

  @BarclaysUK @Barclays please change your treatment of newly bereaved elderly widows. My mum is bedbound with stage 4 COPD, oxygen dependent, partially blind and was utterly surprised to find my Dad had a joint account with her. But could she access it? Not without several...🧵

• 
  Gerry's Kitchen (@Gerrys_Kitchen) reported 26 minutes ago

  @BarclaysUK help required. Trying to verify account in the app but telephone number not matching. I can't call as lost voice through cancer treatment. How can I update and finish registering as app,?

• 
  aheadless (@aheadless) reported 27 minutes ago

  Great offer for £200 to switch to @BarclaysUK ... but having been a loyal customer for over 15 years, reckon I am due a cut. Doesn't seem fair I can't get this £200 @BarclaysUKHelp ?

• 
  MerseyRed (@Dave04057726) reported 29 minutes ago

  @NathanHart1 @BarclaysUK @BarclaysUKHelp Yet still no tweet today there was issues. It's beyond a joke that Barclays don't be upfront saying there's issues

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 30 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Nicki Schu (@NickiSchu) reported 32 minutes ago

  @BarclaysUK Never experienced worse service. If you are an expat considering opening a UK bank account STAY AWAY. They will close your account, take your money, and make it impossible to get it back. This is even after visiting a UK branch in person.

• 
  Brian Wicks (@brian_wicks1969) reported 32 minutes ago

  @BarclaysUK Hi, I am having trouble finding the barclays app on the play strore. I am using a new Samsung Galaxy tab 9plus OS 15 with ui and security all upto date. Barclays say the app is compatible with my device but it won't show up on the play store. Help!

• 
  Andy ▶️/HanSolosTV (@HanSolosTV) reported 35 minutes ago

  @BarclaysUK I'm unable to see my barclaycard on the app, are you aware of any issues?