Barclays status: access issues and outage reports

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leatherhead, England

The most recent Barclays outage reports came from the following cities: Croydon, Wandsworth, Sutton, and Hounslow.

City	Problem Type	Report Time
Croydon	Mobile App	7 days ago
Wandsworth	Login	16 days ago
Sutton	Mobile App	18 days ago
Hounslow	Mobile App	1 month ago
Guildford	Website	4 months ago
Kingston upon Thames	Withdrawals	6 months ago

Community Discussion

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Barclays Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Chris ⭐️⭐️ (@ChrisSharps) reported 3 minutes ago from Kingston upon Thames, England

  @BarclaysUK @BarclaysUKHelp hey, just out of curiosity when are you going to start mortgage appointments in branch again? As the current system is absolutely terrible and not being able to see someone face to face is seriously putting me off keeping my mortgage with you.

• 
  Mazza (@mariorgi) reported 9 minutes ago from Hounslow, England

  Absolutely unacceptable service at #Hounslow #Barclays bank. Long queue and only 2 machines able to accept deposits. @BarclaysUK

• 
  Matthew Jacks (@matt_jacks) reported 17 minutes ago from Richmond, England

  @BarclaysUK Just been kicked off a call following a 100min wait, this was my second attempt today and my 5/6th over the last two weeks!!! Please help me make contact, and answer my very simple question.

• 
  Spencer HC Juniors (@SpencerHCJrs) reported 26 minutes ago from Wandsworth, England

  @Barclays we sent request on 12 Sept asking for a letter confirming ownership of our account. Without it we can’t collect payments from our members and as a grassroots community club we desperately need to be able to do this. Please can someone help? @BarclaysUK @BarclaysUKHelp

• 
  Dan Barker (@DanPBarker) reported 32 minutes ago from Croydon, England

  @Barclays @BarclaysUK @BarclaysBizChat so staff member now on phone for 30 minutes. Is this really the service you expect customers to receive and also your staff.

• 
  Tony Smith (@TonySmi15668642) reported 36 minutes ago from Lambeth, England

  @BarclaysUK your full of nothing but bull **** some ones hidding some think if you have nothing to hide tell your md to come on live TV and talk to me face to face u have not got a fraud team just a bunch of cowboys that call them self the fraud team no proper investigation open

• 
  mrg9999 - (Mastodon: @mrg9999@mastodon.social) (@mrg9999) reported 41 minutes ago from Woking, England

  @jonhoneyball @BarclaysUK I've been with Barclays since 1978 and always found them to be excellent. Recently dealing with their executive team they solved my problem quickly and efficiently. I often use Metro bank to deposit cash.

• 
  Ricardo Espinosa (@R78Ricardo) reported 55 minutes ago from Cranleigh, England

  @BarclaysUK called to open an account and told to wait 8 working days so you can confirm the address where I live! Wonderful service!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wisequack (@thewisequack) reported 3 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  Nicholas Daniel OBE 🇺🇦🏳️‍⚧️ (@ndanielmusic) reported 7 minutes ago

  @BarclaysUK when will your chat be available through your app? Still not working.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 8 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  a. 🪩 (@luvvvthat) reported 9 minutes ago

  @BarclaysUK I am trying to complete set up for my Apple TV (blue rewards) but the app isn't working. Can you help with this, at all?

• 
  Syed Romaan 🇵🇰🇬🇧 (@SyedRomaan4) reported 9 minutes ago

  Concerned about my @BarclaysUK current account being suspended without prior notice, explanation, or any indication of fraud. All transactions were normal & routine. Called support—they could not provide a reason & said a letter is coming.

• 
  Mat (@lotharmat) reported 9 minutes ago

  @rcgarage280328 I've also had a good experience of @BarclaysUK customer services recently with a dispute due to incorrect payment details sent. Very impressed!

• 
  h (@HusseinKhalid_) reported 16 minutes ago

  Genuinely never experienced a customer experience or service as bad as @LikewizeRepair @BarclaysUK @BarclaysUKHelp

• 
  Michael Wilton (@AstroMikeW) reported 19 minutes ago

  @BarclaysUK Can't switch to barclays because of having a middle name that doesn't fit on drivers licence! Branch not open Saturday. What ever happened to scan and send? You've lost a potential Premier customer!

• 
  Christine (@cuttstweeted) reported 20 minutes ago

  @Barclays @BarclaysUK I’m a bit concerned my pin hasn’t arrived. How do I contact you please to sort this as when I click I don’t know my pin, it tells me to log in online to get it instantly and doesn’t work?

• 
  Liz Marshall 🌈 (@The_LizMarshall) reported 21 minutes ago

  @BarclaysUK Hi, because we don't have a bank locally now would it be okay if I took someone else's bank card to the nearest branch, along with a cheque, for it to be put into their account to save them the journey? Thanks in advance for your help