Barclays status: access issues and outage reports

Problems in the last 24 hours in Kingswood, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Kingswood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Barclays users through our website.

• Login (26%)
• Website (24%)
• Mobile App (24%)
• Transactions (21%)
• Transfer (3%)
• Withdrawals (1%)

Live Outage Map Near Kingswood, England

The most recent Barclays outage reports came from the following cities: Hounslow.

City	Problem Type	Report Time
Hounslow	Mobile App	10 days ago
Southwark	Mobile App	3 months ago
Kingston upon Thames	Withdrawals	5 months ago
Surbiton	Mobile App	9 months ago
Croydon	Login	10 months ago
Southwark	Login	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Barclays Issues Reports Near Kingswood, England

Latest outage, problems and issue reports in Kingswood and nearby locations:

• 
  Mazza (@mariorgi) reported 9 minutes ago from Hounslow, England

  Absolutely unacceptable service at #Hounslow #Barclays bank. Long queue and only 2 machines able to accept deposits. @BarclaysUK

• 
  Chris ⭐️⭐️ (@ChrisSharps) reported 22 minutes ago from Kingston upon Thames, England

  @BarclaysUK @BarclaysUKHelp hey, just out of curiosity when are you going to start mortgage appointments in branch again? As the current system is absolutely terrible and not being able to see someone face to face is seriously putting me off keeping my mortgage with you.

• 
  Dan Barker (@DanPBarker) reported 31 minutes ago from Croydon, England

  @Barclays @BarclaysUK @BarclaysBizChat so staff member now on phone for 30 minutes. Is this really the service you expect customers to receive and also your staff.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire Cooper (@Claris_Smith) reported 3 minutes ago

  Why is it so impossible to speak to someone @BarclaysUK had a letter to call and it’s 2hours wait on phone that no one is answering. Tried Apple chat and no one answered that either! How do I make a complaint without phoning?!

• 
  Lottie (@Lottie) reported 9 minutes ago

  @barclaysuk What’s the point of having a contact us telephone symbol 📞 if your website contains no telephone numbers. I have an urgent request for the release of 3 documents relating to 2 x mortgages and a secured loan. No access to the app. Thanks.

• 
  kelly (@kelffi) reported 9 minutes ago

  @BarclaysUK @Digitaleagles 2HR WAIT TO SPEAK TO SOMEONE! Stop paying your greedy bosses bonuses and put the money back into giving a better service. I’m only calling because you threatened to restrict my account if I don’t return a form you HAVEN’T SENT and I can’t access it online. INCOMPETENT IDIOTS!!!!

• 
  Zitah (@ZitahM) reported 13 minutes ago

  @lesleytitcomb @BarclaysUK I saw someone else tweet something similar the other day, the doomloop continued until they decided to close their account and go elsewhere. Bafflingly bad service.

• 
  peter walker (@stockfastuk) reported 18 minutes ago

  @JasmineMouldin1 @BarclaysUK I have had exactly the same problem. Thanks for confirming that the 2 hour drop is a programmed Barclays action, I wasn't sure it is was just bad luck for me. They don't mention they will drop your call when they ask you to hold for more than 2 hours!

• 
  Amy Cox (@agricamy) reported 18 minutes ago

  Had a letter from @BarclaysUK @BarclaysUKHelp today regarding a charity account I am involved with saying I need to ring in the next 10 working days. I rang the number and there is a 2 hour wait to speak to someone! This kind of customer service is appalling.

• 
  @RS (@rs_hole) reported 19 minutes ago

  @JlpRoger @BarclaysUK @Barclays Having this exact same issue.

• 
  Jasmine Moulding (@JasmineMouldin1) reported 24 minutes ago

  @stockfastuk @BarclaysUK I tried calling..was on hold 6 hours, so then I tried the app, they told me to call the same darn number! So finally I went to the local branch today .. they spent over one hour on the phone helping me and finally the problems were solved! Thankfully! Whoopee!

• 
  love_my_skin (@lovemyskin5) reported 25 minutes ago

  @GMB My 84 year old mum keeps getting told to go online each time she goes into her local @BarclaysUK to request a new debit card. Older people are treated awful and just ignored. Closing branches and reducing staff has been done in such an awful cold hearted way @GMB

• 
  gary timney (@madstadman) reported 27 minutes ago

  @BarclaysUK as a new customer, how do I check if a call or email from Barclay is genuine please?