Barclays status: access issues and outage reports

Problems in the last 24 hours in Jarrow, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Jarrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Jarrow, England

The most recent Barclays outage reports came from the following cities: Newcastle upon Tyne, and Wallsend.

City	Problem Type	Report Time
Newcastle upon Tyne	Login	16 days ago
Newcastle upon Tyne	Mobile App	25 days ago
Wallsend	Login	1 month ago
Stanley	Transactions	4 months ago
Newcastle upon Tyne	Website	4 months ago
Sunderland	Login	1 year ago

Community Discussion

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Barclays Issues Reports Near Jarrow, England

Latest outage, problems and issue reports in Jarrow and nearby locations:

• 
  Rockcliffe Files (@RockcliffeFiles) reported 20 minutes ago from Whitley Bay, England

  Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.

• 
  Elizabeth Brough (@lizzyb81) reported 22 minutes ago from Newcastle upon Tyne, England

  @BarclaysUK gutted you're shutting down #Pingit in June, it's been a great tool for my mum and I. Can you reassure us that we'll still be able to send money to each other via the Barclays mobile app as easily as we have been doing?

• 
  clareknowles (@clareknowles1) reported 26 minutes ago from Sunderland, England

  @BarclaysUK @BarclaysUKHelp Your App isn’t working. Code 00003

• 
  Paul Jukes A874036 (@UnicornRunning) reported 26 minutes ago from South Shields, England

  @barclaysuk @Brightstar Why can I not register a Garmin Venu 2 on the Tech Pack website? I've been refused manual registration as the device cannot be found. The site lists a Venu 3 which does not exist! Very poor, may look at going elsewhere if we cannot register this device.

• 
  Keith Grey (@RobertG40469468) reported 34 minutes ago from Boldon Colliery, England

  @BarclaysUK @firstdirect sorry guys - no other words, the app to pay Barclaycard bill direct is utter **** To pay you need code from your debit provider Log on to that & Barclaycard logs you off their app. Never been so frustrated Shambolic Woeful Inept Wasting life to pay a bill

• 
  GG (@SheiShei795) reported 41 minutes ago from Whickham, England

  @BarclaysUK Is there a problem with the app? I’ve updated it snd it wouldn’t work, then deleted and now it’s asking me to register?

• 
  Chris Quinn (@ChrisQuinnNCL) reported 42 minutes ago from Dunston, England

  The @BarclaysUK advert on @LBC adverts have one of those sounds that make me feel horrible! The broken tooth sound @mrjamesob 😓😓😓

• 
  GG (@SheiShei795) reported 51 minutes ago from Whickham, England

  @BarclaysUK would Barclays text to say there is a problem with your debit card and a new one is being sent out?

• 
  Conor (@OneNPlease) reported 53 minutes ago from Newcastle upon Tyne, England

  @BarclaysUK if you want me to remain a customer, stop advertising to me about buy to let mortgages. Your salivation at the profit from an industry which is driving up homelessness and the cost of living is a truly disgusting look. Making me consider alternatives.

• 
  Chris (@chrislowery007) reported 58 minutes ago from Greencroft, England

  @LikewizeRepair @BarclaysUK @TheFCA your service is so poor I cannot understand how you look after your customers ? I’ve been waiting for a call back since November !! Still no resolve to my complaint

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shez (@Shez14785528) reported 3 minutes ago

  @BarclaysUK please can someone contact me urgently, my mobile app has been block and cannot access my account. I am in India and tried to make a bank transfer and it got blocked , thank you

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 5 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  R C (@ott4_dr) reported 19 minutes ago

  Anyone ekse having problems getting on to the @BarclaysUK banking app because it’s saying jail broken. Actually really annoying me now. I have 2 phones and both say it

• 
  Damon (@smthers) reported 20 minutes ago

  @BarclaysUK we’re in Japan, you’ve suspended our visa Rewards card, and your chat isn’t working. How do we get the card unblocked?

• 
  Tim Lewis @Stoneham Press (@StonehamPress) reported 24 minutes ago

  @BarclaysUK - There are many things that are good about your online service but the way it seems to forget the people I’ve recently paid is extremely annoying.

• 
  Andy Springer (@andyspringer16) reported 24 minutes ago

  @BarclaysUK your app refuses to let me log in. Error code 00002.

• 
  Mike Turnpenny (@niyamawellbeing) reported 29 minutes ago

  @BarclaysUK my card has stopped working abroad (first time in 11 years…). Can’t speak with an advisor on the help. Please help. Thanks.

• 
  M (@KlaxonDelight) reported 34 minutes ago

  After 70 years of banking with @BarclaysUK my elderly mum is moving her banking elsewhere. She’s fed up being in floods of tears trying to make telephone banking work. As a bank you are a disgrace. I don’t believe you are much worse than the other showers of **** but here we are.

• 
  Edward Boggis (@BoggisEdward) reported 34 minutes ago

  Not sure why @BarclaysUKHelp @BarclaysUK removed my phone number from their system so now I cannot access my online account which I've done for the last 4 years or more ....has this happened to anyone else?

• 
  TJ (@teejwxm) reported 35 minutes ago

  Can someone please help @BarclaysUK? I’m unable to access my credit card account.