Barclays status: access issues and outage reports
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Full Outage Map
- Barclays generated 0 outage signals in the last 24 hours around Gillingham, including 0 direct reports.
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Problems in the last 24 hours in Gillingham, England
The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Barclays Issues Reports Near Gillingham, England
Latest outage, problems and issue reports in Gillingham and nearby locations:
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@BarclaysUK trying to find out where my new card is, can’t report it lost on the app, can’t get through in the phones. Poor service
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@BarclaysUK I have issues with my debit card again & again there is no one to speak to as your chat is automated. This is 3rd attempt at getting this resolved! The customer service is extremely poor
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@BarclaysUK now on customer service line & saying 40 min wait to be answered. This is appalling
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@BarclaysUK Trying to speak to someone in your customer service team, tells me to go to app, go to the app just sends me to the main menu
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Darren Cotta (@DarrenCotta1) reported from Maidstone, England@BarclaysUK Cannot access my bank app, have to now provide photo id, take pictures and now I'm told We'll get back to you later? What's all this about? 💩
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Luke (@LukePe46) reported@BarclaysUK Ive been a customer for 2 weeks, try paying my bills at the end of the month and you've blocked my card twice!! Your automated fraud system is ridiculous! You have caused to much stress resulting in loosing me as a customer. Absolutely pathetic.
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Anirban Bhattacharya (@fixed2see) reportedHi @BarclaysUK I opened a Student Account (Ac: 73150445) with Barclays UK in August 2019. I left UK in June-2020 amidst Covid and no longer have access to the account or the linked UK mobile number. Despite my mails, the account has not been closed. Please close the account ASAP
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A Price (@PriceAntho15233) reported@BarclaysUKHelp @BarclaysUK I’ve had an account for a long time but I now live abroad. For over a year I’ve tried to receive my money and close my account but it seems impossible! My card was blocked and every time I call I’ve been told that the cheque was sent but it hasn’t been
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Lisa B (@TheBowers78) reported@Barclays @BarclaysUK I neeeeeeed your help! I have an account with you but I can't remember any of my details as I'm literally just paying my card off & not using it. What do I do?? I want to pay more off but can't... help an old gal out
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lukey1 (@lukey_hunt123) reported@BarclaysUK your service is absolutely appalling, you are driving my company bankrupt, how can you hold my money for “fraud” when HMRC released it! Joke! To add to the pain all the fraud staff seem to be on annual leave at the same time! Poor Reigate branch must be sick of us!
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Simon Richardson (@SimonRi80242022) reported@Dpd_hub_uk - @BarclaysUK Please do not use DPD for the delivery of any Tech Insurance kit. (I will be cancelling all the Barclays Techpack insurance due to the service from DPD) They basically don't ever deliver anything and then just lie and state it could not be delivered.
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Muhammet ATALAY (@muhammet_atalay) reported@BarclaysUK @Barclays : i was patient 5 years but no more tolerance .. i just sent below email to the another bank : " Hello ........., I received an automatic out-of-office message from ...... and thought I could move forward with your assistance. I would like to open a business account, as I am not satisfied with the service I receive from Barclays. I have had a business account with them since 2019, but the customer service has been consistently poor, so I have decided to stop working with them. Thank you for your help. "
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mark brimblecombe (@markbrimblecom1) reported@Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.
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lady speaker of inconvenient truths (@Ladyspeakerzoe) reported@BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this
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Lewis Brown (@LewisBrown1993) reported@BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent