Barclays status: access issues and outage reports

Problems in the last 24 hours in Elland, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Elland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Elland, England

Latest outage, problems and issue reports in Elland and nearby locations:

• 
  Thomas Pitts 🙋🏻‍♂️ (@ThomasJPitts) reported 10 minutes ago from Dewsbury, England

  @BarclaysUK had a wasted journey to a branch as your website told me the counter was open only to be told it’s not open at all on Thursday & Saturday. Please tell me that the branch should’ve communicated this to the main team - information should be accurate. It’s frustrating.

• 
  Matt Wheeler | UI/UX & Development (@mattmultiplied) reported 23 minutes ago from Leeds, England

  Just spent an hour on hold with @BarclaysUK customer service for someone to hang up on me 🙃

• 
  Hannah Louise (@Hannahlufc) reported 35 minutes ago from Leeds, England

  Hi @BarclaysUK I need to serve your legal department with a disclosure order but can’t find any contact details and can’t get through your telephone system….. please help!!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bradley (@madbrad116) reported 8 minutes ago

  @BarclaysUK are you able to support regarding a transfer ?

• 
  Robert KELLY (@RobertK66429609) reported 10 minutes ago

  @BarclaysUK can you please confirm when I can speak to a human on the app chat? It has been down for weeks and I need to close a fixed savings accunt that you automaticaly set up without my authorisation at the maturity i of a previous fixed term savings account.

• 
  ♦️7=🍺 Paul Gipson (@thebeercard) reported 12 minutes ago

  @BarclaysUK The csv download of transactions from my Barclaycard account using the Barclays online banking truncates the pennies making it useless. For example, a transaction of £10.56 will be £10.00 in the downloaded file. Is this a known issue?

• 
  J (@Justin187421) reported 13 minutes ago

  @BarclaysUK @barclays Dealing with your Barclay card customer service is a nightmare. Still waitng on an over payment of 900 pounds. Apparently customer service representative hasn't done a refund request despite saying she had

• 
  Ali 💛🌠 (@RealAliAddams) reported 16 minutes ago

  @BarclaysUK u f..king suck, you wont issue a refund for a fraudulent transaction, customer service is 💩 towards my mom and you constantly make me in overdrawn when I have no money to pay my phone bill even when I've contacted both sides

• 
  Alex Williams (@alxwms) reported 16 minutes ago

  @BarclaysUK Your app says you have changed things and I will no longer see my memorable word " Bungletwunt " when I log in. Is this for real ?

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 16 minutes ago

  I honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 17 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Justin Etheridge (@etheridge999) reported 17 minutes ago

  @BarclaysUK @BarclaysNews Board oversight matters. A titanium screw snapped after 8 months. I paid £2,000 under protest. @Barclaycard refuse my Section 75 claim using legally incorrect reasoning. Their own final response admits service failures. This deserves scrutiny.

• 
  g (@Reaver) reported 23 minutes ago

  @BarclaysUK why am I seeing someone else’s accounts when I log in??? … very concerning