Barclays status: access issues and outage reports

Problems in the last 24 hours in Elland, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Elland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Elland, England

Latest outage, problems and issue reports in Elland and nearby locations:

• 
  Thomas Pitts 🙋🏻‍♂️ (@ThomasJPitts) reported 21 minutes ago from Dewsbury, England

  @BarclaysUK had a wasted journey to a branch as your website told me the counter was open only to be told it’s not open at all on Thursday & Saturday. Please tell me that the branch should’ve communicated this to the main team - information should be accurate. It’s frustrating.

• 
  Matt Wheeler | UI/UX & Development (@mattmultiplied) reported 39 minutes ago from Leeds, England

  Just spent an hour on hold with @BarclaysUK customer service for someone to hang up on me 🙃

• 
  Hannah Louise (@Hannahlufc) reported 45 minutes ago from Leeds, England

  Hi @BarclaysUK I need to serve your legal department with a disclosure order but can’t find any contact details and can’t get through your telephone system….. please help!!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc A. Young (@MarcAYoung) reported 6 minutes ago

  Hello @BarclaysUK your new app update sucks. You can no longer see what your balance was after each transaction. You make it almost impossible for customers to send feedback, so sending a message here.

• 
  Rebecca Armstrong-Corbett (@racperspective) reported 9 minutes ago

  @BarclaysUK If you’re a disabled customer, this is my experience. Barclays says some account issues must be discussed on a secure channel. Yet I can’t use secure chat for 10 days. I can’t use Relay or get to a branch. What secure alternative is there? Still waiting for an answer.

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 10 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.

• 
  Jordan (@JJMullineux) reported 11 minutes ago

  @BarclaysUK your app is terrible and staff on phone worse. Not working whilst trying to sort out new mortgage rate. Not impressed

• 
  M (@M0000000000004) reported 12 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Emma (@emmieetoile) reported 14 minutes ago

  Good Morning @BarclaysUK just a quick question do all your business accounts able to have online access as. Someone i know has a business account with you and went to their local branch and was told their account is unable to have online access. Is this correct?

• 
  Karl Jeffries (@JeffriesKa42983) reported 16 minutes ago

  @BarclaysUK so when you been the App it’s not working again, shocking

• 
  bradley (@madbrad116) reported 17 minutes ago

  @BarclaysUK are you able to support regarding a transfer ?

• 
  1618cc™/3 (@RomeoXrayBravo) reported 19 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  Litstable (@Litstable) reported 23 minutes ago

  @BarclaysUK 3 x fraudulent looking charges have appeared on our business account overnight. This is not the first time in the past year. Do you have any fraud protection at all? Or is it open season? Reaching you is deliberately difficult. Some “service” 🙄 👎🏻