Barclays status: access issues and outage reports

Problems in the last 24 hours in Elland, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Elland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Elland, England

Latest outage, problems and issue reports in Elland and nearby locations:

• 
  Hannah Louise (@Hannahlufc) reported 5 minutes ago from Leeds, England

  Hi @BarclaysUK I need to serve your legal department with a disclosure order but can’t find any contact details and can’t get through your telephone system….. please help!!

• 
  Thomas Pitts 🙋🏻‍♂️ (@ThomasJPitts) reported 26 minutes ago from Dewsbury, England

  @BarclaysUK had a wasted journey to a branch as your website told me the counter was open only to be told it’s not open at all on Thursday & Saturday. Please tell me that the branch should’ve communicated this to the main team - information should be accurate. It’s frustrating.

• 
  Matt Wheeler | UI/UX & Development (@mattmultiplied) reported 47 minutes ago from Leeds, England

  Just spent an hour on hold with @BarclaysUK customer service for someone to hang up on me 🙃

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elugandula Rahul (@rahulelugandula) reported 8 minutes ago

  Hey @Barclays @BarclaysUK @BarclaysUKHelp Can you please Help me with my account login

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 8 minutes ago

  @BarclaysUK Trying to set up an online account for a friend, keep getting error 1089 - which states there is no mobile phone on the account. NO ****, the person doesn't own a mobile phone, so can't set up a password they'll never use, as they want pin device you never sent.

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 10 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.

• 
  Andy Springer (@andyspringer16) reported 11 minutes ago

  @BarclaysUK your app refuses to let me log in. Error code 00002.

• 
  SpiritRetro (@ShinzuiRetro) reported 12 minutes ago

  @BarclaysUK i need help and for some reason i cna only do it via phone... which i cant do as my phones broken, PLEASE HELP ME

• 
  Wisequack (@thewisequack) reported 12 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  Gina (@BlondeTalksSkin) reported 15 minutes ago

  @BarclaysUK I can't log into my account online to view my new mortgage because it wants me to use PINsentry, but I don't have a PINSentry device and there is no PINsentry option in my app despite your help page stating there should be. How can I get access to my online account?

• 
  Harry Wraith (@NotHarry16) reported 17 minutes ago

  @BarclaysUK Trying to switch my joint account to you to get the £200 switch payment. It says I must use the app to do this which I've done, but it didn't provide an option for joint. I now find out you can't open a joint account in the app. What a **** experience.

• 
  LordCrypto (@LordCrypto1111) reported 20 minutes ago

  @Vamtoperion @Barclays @BarclaysUK They done that to me last month and closed my account. Didn’t even let me switch to another bank. So had to do all my direct debits manually to another new bank. They are using AI to track accounts and if you put cash in they say it’s money laundering. It’s all bull ****!

• 
  Richie Austin Comedy Magician (@RichieSAustin) reported 21 minutes ago

  @BarclaysUK @Barclaycard why can i view my business card on the barclays app called barclaycard business and Barclays who are 0 help both saying its nothing to do with them ?