Barclays status: access issues and outage reports

Problems in the last 24 hours in Elland, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Elland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports Near Elland, England

Latest outage, problems and issue reports in Elland and nearby locations:

• 
  Matt Wheeler | UI/UX & Development (@mattmultiplied) reported 19 minutes ago from Leeds, England

  Just spent an hour on hold with @BarclaysUK customer service for someone to hang up on me 🙃

• 
  Hannah Louise (@Hannahlufc) reported 20 minutes ago from Leeds, England

  Hi @BarclaysUK I need to serve your legal department with a disclosure order but can’t find any contact details and can’t get through your telephone system….. please help!!

• 
  Thomas Pitts 🙋🏻‍♂️ (@ThomasJPitts) reported 32 minutes ago from Dewsbury, England

  @BarclaysUK had a wasted journey to a branch as your website told me the counter was open only to be told it’s not open at all on Thursday & Saturday. Please tell me that the branch should’ve communicated this to the main team - information should be accurate. It’s frustrating.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MGZMaybs (@MonsterGZ_Maybs) reported 2 minutes ago

  @BarclaysUK any reason I can't add or manage my open banking settings online or through the app? Just keeps saying technical error?

• 
  Max (@maxwaa) reported 2 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  Monique Schramm (@MoniqueSchramm) reported 3 minutes ago

  @DamonMinchella @BarclaysUK Would you believe me? When I first came to London, I didn't have a credit card..it was quite an adventure! I would support that immediately I'm not a customer there and never will be. Good Luck for the Coming Concert! I wish I could come! What you accomplish on stage is gigantic!

• 
  MarkW (@MarkW909) reported 6 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  TJ (@teejwxm) reported 7 minutes ago

  @BarclaysUK hi, I’m trying to access my credit card account but I don’t know my pin.

• 
  MadamNOTonit (@C1aireGee) reported 9 minutes ago

  @Barclays @BarclaysUK my wages havent hit my account at midnight like they always do. Is there an issue with your systems again??

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 17 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Luke (@Luke47865392) reported 17 minutes ago

  @BarclaysUK when is your live chat service going to be working again? Very frustrating, it has been down for weeks

• 
  AT (@Truemana3388) reported 18 minutes ago

  @BarclaysUK @HomeOfCricket What about the abysmal design of a totally BLACK debit card? Yes I know you can ask for a high visibility card but who on earth commissioned a BLACK card that sits in BLACK wallets and purses. Good luck finding it in a dark pub or club if you drop it. Shocking customer disregard

• 
  WelliXL (@WelliXL) reported 22 minutes ago

  @HSBC_UK Not good enough is it? How many more disruptions are we due to expect? This isn't just a disruption of service this effects everyday life for most, especially as we're being pushed into cashless and ai bot customer service. Do better. I don't see @BarclaysUK having issues