Barclays status: access issues and outage reports

Problems in the last 24 hours in Cheshunt, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Cheshunt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:

• 
  Adam Cannon (@adam_cannon) reported 13 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  Laura Cook (@LauraVCook1980) reported 13 minutes ago from Hatfield, England

  @BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!

• 
  Mike Sparling (@michaelsparling) reported 16 minutes ago from Hatfield, England

  It’s completely bonkers that you’re increasing the Blue ‘Rewards’ fee to £5 which is the same amount as the reward! I mean what’s the point? Couldn’t make it up. It’s more of a slap in the face. Been your customer for 22 years!! @Barclays @BarclaysUK @BarclaysUKHelp

• 
  Adam Cannon (@adam_cannon) reported 34 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  DLAP Group (@DLAPgroup) reported 48 minutes ago from London Colney, England

  Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

• 
  Gaël (He/His) (@GaelCombettes) reported 53 minutes ago from London Colney, England

  @BarclaysUK Hi @Barclays, I am a Premier Account client and have tried during last 3 months to increase my credit card limit. Yes, 3 MONTHS !!! The app is not working. I call and they asked me to do it on the app. What a poor service.

• 
  Le Bête de Londres. (@BastieVelo) reported 57 minutes ago from London Colney, England

  @BarclaysUK hey I can’t access my statements. Something to do with changes sort codes. It’s a business account. I need them for my VAT return. Help!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Richardson (@SimonRi80242022) reported 7 minutes ago

  @Dpd_hub_uk - @BarclaysUK Please do not use DPD for the delivery of any Tech Insurance kit. (I will be cancelling all the Barclays Techpack insurance due to the service from DPD) They basically don't ever deliver anything and then just lie and state it could not be delivered.

• 
  Nicola Wenman (@nicolawenman) reported 7 minutes ago

  @BarclaysUK I am trying to chat to help but can’t get thru to anyone. Online chat and app constantly not working. I need some assistance please. Thank you.

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 8 minutes ago

  Hey **** banking company @BarclaysUK seeing as your company just leaks people information online don't you think you should reply to this or something

• 
  Ben Pay (@bpay12) reported 9 minutes ago

  @BarclaysUK I need to make sure a standing order is cancelled that might come out tomorrow but can’t talk to anyone online or on the phone . Help?!

• 
  WallyBingBang-1215 (@ChiefSeattle14) reported 15 minutes ago

  @BarclaysUK I contacted Barclays to repay an old loan of £5k. I do not have an account or sort code. I said can you use my name, address, DOB,to identify me. He said I need the ac + sort code or I can’t help you. I said “do you want your money or not” Get stuffed Barclays 😡

• 
  Gareth Maver (@gdmaver) reported 16 minutes ago

  @BarclaysUK I received an email stating that I can access the new Barclays cashback rewards. However when I try access it on the app, I don’t see a ‘Products’ section? Please can you advise how I sign up again (I was using rewards previously before the update)

• 
  Gerry's Kitchen (@Gerrys_Kitchen) reported 17 minutes ago

  @BarclaysUK help required. Trying to verify account in the app but telephone number not matching. I can't call as lost voice through cancer treatment. How can I update and finish registering as app,?

• 
  Max (@maxwaa) reported 19 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  iain (@iaintoon) reported 25 minutes ago

  @BarclaysUK your customer service team is ******* **** Who cry’s over why u asking stupid questions for and ends the call 🤡🤡

• 
  Little Mill Hennessy (@littlemillhen) reported 27 minutes ago

  @BarclaysUK I want to close my account, I have a credit card with £0 balance. Your phone lines are only Mon-Fri and the app help section literally has not worked for weeks. Incredibly frustrating