Barclays status: access issues and outage reports

Problems in the last 24 hours in Cheshunt, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Cheshunt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:

• 
  DLAP Group (@DLAPgroup) reported 10 minutes ago from London Colney, England

  Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

• 
  Adam Cannon (@adam_cannon) reported 14 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  Laura Cook (@LauraVCook1980) reported 25 minutes ago from Hatfield, England

  @BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!

• 
  Le Bête de Londres. (@BastieVelo) reported 31 minutes ago from London Colney, England

  @BarclaysUK hey I can’t access my statements. Something to do with changes sort codes. It’s a business account. I need them for my VAT return. Help!

• 
  Mike Sparling (@michaelsparling) reported 32 minutes ago from Hatfield, England

  It’s completely bonkers that you’re increasing the Blue ‘Rewards’ fee to £5 which is the same amount as the reward! I mean what’s the point? Couldn’t make it up. It’s more of a slap in the face. Been your customer for 22 years!! @Barclays @BarclaysUK @BarclaysUKHelp

• 
  Gaël (He/His) (@GaelCombettes) reported 44 minutes ago from London Colney, England

  @BarclaysUK Hi @Barclays, I am a Premier Account client and have tried during last 3 months to increase my credit card limit. Yes, 3 MONTHS !!! The app is not working. I call and they asked me to do it on the app. What a poor service.

• 
  Adam Cannon (@adam_cannon) reported 57 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz Marshall 🌈 (@The_LizMarshall) reported 7 minutes ago

  @BarclaysUK Hi, because we don't have a bank locally now would it be okay if I took someone else's bank card to the nearest branch, along with a cheque, for it to be put into their account to save them the journey? Thanks in advance for your help

• 
  Jimbalimbodimbo (@jimbalimbodimbo) reported 9 minutes ago

  @BarclaysUK I am overseas and need help with my card urgently. I am unable to call Barclays. Some transactions have been made on my card which I need cleared from Barclays - it’s pending. Please help. I’ve tried live chat, calling & nothing is working.

• 
  Little Mill Hennessy (@littlemillhen) reported 12 minutes ago

  @BarclaysUK I want to close my account, I have a credit card with £0 balance. Your phone lines are only Mon-Fri and the app help section literally has not worked for weeks. Incredibly frustrating

• 
  lukey1 (@lukey_hunt123) reported 13 minutes ago

  @BarclaysUK your service is absolutely appalling, you are driving my company bankrupt, how can you hold my money for “fraud” when HMRC released it! Joke! To add to the pain all the fraud staff seem to be on annual leave at the same time! Poor Reigate branch must be sick of us!

• 
  TJ (@teejwxm) reported 14 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  twitch.tv/the_button_king👑 (@The_Button_King) reported 16 minutes ago

  Bruh not my bank lowering my interest rates for the 3rd time in like a year. Big old ******* huh @BarclaysUK

• 
  John F Irwin 🐝 (@JohnFIrwin) reported 16 minutes ago

  @HalifaxBank pretty poor message service on you App! I asked a question FIVE hours ago, U didn’t get anyone to respond so closed down my question. Yet @BarclaysUK answered my App Message by a human in Seconds!! #Halifax if you’re closing branches improve your app human service!

• 
  Helen Oster (@HelenO47597) reported 21 minutes ago

  @BarclaysUK Shocking service. My mother-in-law has twice requested a new Barclays card - she lives overseas. Allegedly 2 have been posted out, but they have not been received. You refuse to send via courier at OUR cost. You refuse to allow her grandson to collect it in a branch

• 
  Ian Dunn 🔑🔥💡🚰 💻 📱 (@iandunn_matters) reported 21 minutes ago

  @BarclaysUK Hi. I’ve been trying to log into my business bank account for the last 20 minutes I keep getting error code 305. Is there a know problem with logging in at the moment?

• 
  TΔFΔDZWΔ (@onezusky) reported 22 minutes ago

  4/7 through emails, phone calls, socials… and never received any response… only automated "email acknowledged" type messages, nothing more. Today as a last resort I have just tried to call the bank I used for for the purchase @BarclaysUK, hoping for support, but they said