Barclays status: access issues and outage reports

Problems in the last 24 hours in Cheshunt, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Cheshunt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:

• 
  DLAP Group (@DLAPgroup) reported 4 minutes ago from London Colney, England

  Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

• 
  Mike Sparling (@michaelsparling) reported 4 minutes ago from Hatfield, England

  It’s completely bonkers that you’re increasing the Blue ‘Rewards’ fee to £5 which is the same amount as the reward! I mean what’s the point? Couldn’t make it up. It’s more of a slap in the face. Been your customer for 22 years!! @Barclays @BarclaysUK @BarclaysUKHelp

• 
  Gaël (He/His) (@GaelCombettes) reported 5 minutes ago from London Colney, England

  @BarclaysUK Hi @Barclays, I am a Premier Account client and have tried during last 3 months to increase my credit card limit. Yes, 3 MONTHS !!! The app is not working. I call and they asked me to do it on the app. What a poor service.

• 
  Le Bête de Londres. (@BastieVelo) reported 5 minutes ago from London Colney, England

  @BarclaysUK hey I can’t access my statements. Something to do with changes sort codes. It’s a business account. I need them for my VAT return. Help!

• 
  Adam Cannon (@adam_cannon) reported 7 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  Laura Cook (@LauraVCook1980) reported 22 minutes ago from Hatfield, England

  @BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!

• 
  Adam Cannon (@adam_cannon) reported 41 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa B (@TheBowers78) reported 6 minutes ago

  @Barclays @BarclaysUK I neeeeeeed your help! I have an account with you but I can't remember any of my details as I'm literally just paying my card off & not using it. What do I do?? I want to pay more off but can't... help an old gal out

• 
  Anirban Bhattacharya (@fixed2see) reported 10 minutes ago

  Hi @BarclaysUK I opened a Student Account (Ac: 73150445) with Barclays UK in August 2019. I left UK in June-2020 amidst Covid and no longer have access to the account or the linked UK mobile number. Despite my mails, the account has not been closed. Please close the account ASAP

• 
  Christopher Rowe (@KernowChris) reported 13 minutes ago

  @BarclaysUK App displaying plain blue screen at the start of logon this afternoon, I am presuming an issue at your end with this. App appears to be otherwise ok.

• 
  cyma naseem (@cymanaseem) reported 13 minutes ago

  @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

• 
  Andrew Kinsella (@AndrewK25456644) reported 13 minutes ago

  @BarclaysUK why is Barclays customer service so appalling

• 
  Ann-Marie Thérèse Hopkins 🇺🇦 (@Spurschic47) reported 14 minutes ago

  If you bank with @BarclaysUK then I suggest like me you consider moving your money somewhere else. I’ve been trying to get a problem sorted out now for nearly three days and guess what? Not resolved yet

• 
  NELLY KANDIE (@KandieNell77066) reported 17 minutes ago

  @BarclaysUK @CarlosUTD2010 Please unblock my account...am currently overseas and your telephone not working from here...can get through...yet I can't contact you through the app as it is blocked...

• 
  Vaishnavi Iyengar (@Vaishiyengarr) reported 17 minutes ago

  @BarclaysUK Hello Can the customer connect with over the DM . Need help on Barclays UK account unable to reach the customer care . Do I have any email address to reach ?Thanks

• 
  M (@M0000000000004) reported 20 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Max (@maxwaa) reported 22 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.