Barclays status: access issues and outage reports

Problems in the last 24 hours in Cheshunt, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Cheshunt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:

• 
  Laura Cook (@LauraVCook1980) reported 5 minutes ago from Hatfield, England

  @BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!

• 
  Mike Sparling (@michaelsparling) reported 12 minutes ago from Hatfield, England

  It’s completely bonkers that you’re increasing the Blue ‘Rewards’ fee to £5 which is the same amount as the reward! I mean what’s the point? Couldn’t make it up. It’s more of a slap in the face. Been your customer for 22 years!! @Barclays @BarclaysUK @BarclaysUKHelp

• 
  Gaël (He/His) (@GaelCombettes) reported 28 minutes ago from London Colney, England

  @BarclaysUK Hi @Barclays, I am a Premier Account client and have tried during last 3 months to increase my credit card limit. Yes, 3 MONTHS !!! The app is not working. I call and they asked me to do it on the app. What a poor service.

• 
  Adam Cannon (@adam_cannon) reported 30 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  Le Bête de Londres. (@BastieVelo) reported 34 minutes ago from London Colney, England

  @BarclaysUK hey I can’t access my statements. Something to do with changes sort codes. It’s a business account. I need them for my VAT return. Help!

• 
  DLAP Group (@DLAPgroup) reported 43 minutes ago from London Colney, England

  Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

• 
  Adam Cannon (@adam_cannon) reported 48 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grapefruit&ambers (@Mrslostand837) reported 8 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  Anirban Bhattacharya (@fixed2see) reported 8 minutes ago

  Hi @BarclaysUK I opened a Student Account (Ac: 73150445) with Barclays UK in August 2019. I left UK in June-2020 amidst Covid and no longer have access to the account or the linked UK mobile number. Despite my mails, the account has not been closed. Please close the account ASAP

• 
  MarkW (@MarkW909) reported 9 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  g (@Reaver) reported 10 minutes ago

  @BarclaysUK why am I seeing someone else’s accounts when I log in??? … very concerning

• 
  Lewis Brown (@LewisBrown1993) reported 16 minutes ago

  @BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent

• 
  Cerys Nomi (@axlrosewales) reported 20 minutes ago

  @BarclaysUK great my card aint working in shops or cash machine

• 
  Tim Lewis @Stoneham Press (@StonehamPress) reported 22 minutes ago

  @BarclaysUK - There are many things that are good about your online service but the way it seems to forget the people I’ve recently paid is extremely annoying.

• 
  _d12 (@Zippa0Z) reported 23 minutes ago

  @BarclaysUKHelp @BarclaysUK AM I A ******* CUMT?! I’ve ASKED FOR YOUR HELP ALL DAY AND NOT BEARD ******* NOTGING. I WILL ******* COME TO TBE SHOP SND GO MAD

• 
  AT (@Truemana3388) reported 23 minutes ago

  @BarclaysUK @HomeOfCricket What about the abysmal design of a totally BLACK debit card? Yes I know you can ask for a high visibility card but who on earth commissioned a BLACK card that sits in BLACK wallets and purses. Good luck finding it in a dark pub or club if you drop it. Shocking customer disregard

• 
  Hans (@ChinaSurfer1970) reported 23 minutes ago

  @BarclaysUK hello. My account was closed and I need an Ivan number to claim back my frozen assets, but South Africa (my bank acct) does not use IBAN, and I have to complete this field on the form. I am stuck and need my money. Please help.