Barclays status: access issues and outage reports

Problems in the last 24 hours in Chatham, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Chatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Chatham, England

Latest outage, problems and issue reports in Chatham and nearby locations:

• 
  Martin Youldon (@martin_youldon) reported 16 minutes ago from Southend-on-Sea, England

  @BarclaysUK Trying to speak to someone in your customer service team, tells me to go to app, go to the app just sends me to the main menu

• 
  Martin Youldon (@martin_youldon) reported 40 minutes ago from Southend-on-Sea, England

  @BarclaysUK I have issues with my debit card again & again there is no one to speak to as your chat is automated. This is 3rd attempt at getting this resolved! The customer service is extremely poor

• 
  Martin Youldon (@martin_youldon) reported 41 minutes ago from Southend-on-Sea, England

  @BarclaysUK now on customer service line & saying 40 min wait to be answered. This is appalling

• 
  Martin Youldon (@martin_youldon) reported 53 minutes ago from Southend-on-Sea, England

  @BarclaysUK trying to find out where my new card is, can’t report it lost on the app, can’t get through in the phones. Poor service

• 
  Darren Cotta (@DarrenCotta1) reported 54 minutes ago from Maidstone, England

  @BarclaysUK Cannot access my bank app, have to now provide photo id, take pictures and now I'm told We'll get back to you later? What's all this about? 💩

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John F Irwin 🐝 (@JohnFIrwin) reported 3 minutes ago

  @HalifaxBank pretty poor message service on you App! I asked a question FIVE hours ago, U didn’t get anyone to respond so closed down my question. Yet @BarclaysUK answered my App Message by a human in Seconds!! #Halifax if you’re closing branches improve your app human service!

• 
  SoftwareLife (@Mindfulness2050) reported 3 minutes ago

  @BarclaysUK @HomeOfCricket Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  billion lights (@lydylyd) reported 6 minutes ago

  @BarclaysUK why can’t I use the app ? It keeps telling I’m offline when I’m not ? I’ve tried logging in and out , I’ve tried turning on and off my phone but it still won’t let me access anything and is saying I’m offline ? Help.

• 
  g (@Reaver) reported 8 minutes ago

  @BarclaysUK why am I seeing someone else’s accounts when I log in??? … very concerning

• 
  Alli Scott (@scottalli11) reported 9 minutes ago

  Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

• 
  Sarah Mustapha (@sarahemustapha) reported 9 minutes ago

  @BarclaysUK I've tried three times to use your online bereavement service to tell you of my Dad's passing, and three times I have got an error message directing me to fill it all in again - could you fix it please rather than making a hard thing even harder!

• 
  Richard Ian Coates (@GringoPeruano) reported 12 minutes ago

  Hey @BarclaysUK Your web site says ~"Message us" to contact 'us'. Well, you may like to know that clicking on the button "Message" does nothing. As someone who used to work for a main bank in IT I find this unforgivable.

• 
  josh wilson (@joshwil03947838) reported 14 minutes ago

  @Wibblewobbleyum @BarclaysUK @Barclays Stop pretending it’s not working mate, be honest and say you’ve got 0 p’s

• 
  Malcolm Bebb (@BebbMalcolm) reported 14 minutes ago

  @StuartMaggs @BarclaysUK Since we still had a working bank card, we moved all the money out - it was only a few hundred quid - in cash and opened an account with a different bank. For all I know the Santander bank is still sending stuff to the wrong address.

• 
  Greg Miles (@itsgregmiles) reported 15 minutes ago

  @BarclaysUK I think your app is down, its logged me out and is just asking me to create a mobile passcode on repeat