Barclays status: access issues and outage reports

Problems in the last 24 hours in Chatham, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Chatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Chatham, England

Latest outage, problems and issue reports in Chatham and nearby locations:

• 
  Martin Youldon (@martin_youldon) reported 21 minutes ago from Southend-on-Sea, England

  @BarclaysUK Trying to speak to someone in your customer service team, tells me to go to app, go to the app just sends me to the main menu

• 
  Martin Youldon (@martin_youldon) reported 27 minutes ago from Southend-on-Sea, England

  @BarclaysUK now on customer service line & saying 40 min wait to be answered. This is appalling

• 
  Darren Cotta (@DarrenCotta1) reported 37 minutes ago from Maidstone, England

  @BarclaysUK Cannot access my bank app, have to now provide photo id, take pictures and now I'm told We'll get back to you later? What's all this about? 💩

• 
  Martin Youldon (@martin_youldon) reported 46 minutes ago from Southend-on-Sea, England

  @BarclaysUK trying to find out where my new card is, can’t report it lost on the app, can’t get through in the phones. Poor service

• 
  Martin Youldon (@martin_youldon) reported 49 minutes ago from Southend-on-Sea, England

  @BarclaysUK I have issues with my debit card again & again there is no one to speak to as your chat is automated. This is 3rd attempt at getting this resolved! The customer service is extremely poor

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🖥 Akash 📱 (@akash_nu) reported 20 seconds ago

  @BarclaysUK chat support in the app just been horrendous recently. Whenever I try to connect with a human the AI chatbot seems to ask a few questions then assume stupid requests and end it with - we can’t connect you with someone at the moment.

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 7 minutes ago

  Hey **** banking company @BarclaysUK seeing as your company just leaks people information online don't you think you should reply to this or something

• 
  Maïwenn (@maiwennlemouee) reported 7 minutes ago

  @BarclaysUK please can you help me cancel a card? I can't cancel it online as it's for an extra cardholder. Your telephone number isn't working

• 
  cyma naseem (@cymanaseem) reported 8 minutes ago

  @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 8 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Tom Munns (@TomMunns1) reported 9 minutes ago

  Looks like there’s an outage at @BarclaysUK . Lots of people reporting they are having trouble using cards. Mines been declined four times

• 
  Gerry's Kitchen (@Gerrys_Kitchen) reported 10 minutes ago

  @BarclaysUK help required. Trying to verify account in the app but telephone number not matching. I can't call as lost voice through cancer treatment. How can I update and finish registering as app,?

• 
  ¥ (@Cl2udy) reported 10 minutes ago

  @BarclaysUK why’s ur bank so bad tryna send payments and you’ve locked me out of online banking lmao terrible bank

• 
  🇯🇲T.T🇯🇲 (@the_real_teex) reported 13 minutes ago

  Is @Barclays @BarclaysUK down again? I usually get paid by 12:01 & I still don’t see nothing yet.. I don’t wanna fall asleep & leave money in my main account man🥵😤

• 
  The Manc Ivan (@themancivan) reported 14 minutes ago

  @BarclaysUK @Barclays what’s going on?? Tried paying on the bus to get to work and it is not working, tried everywhere, I get an error message, what’s going on??!!!