Barclays status: access issues and outage reports

Problems in the last 24 hours in Chatham, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Chatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Chatham, England

Latest outage, problems and issue reports in Chatham and nearby locations:

• 
  Martin Youldon (@martin_youldon) reported 6 seconds ago from Southend-on-Sea, England

  @BarclaysUK now on customer service line & saying 40 min wait to be answered. This is appalling

• 
  Darren Cotta (@DarrenCotta1) reported 13 minutes ago from Maidstone, England

  @BarclaysUK Cannot access my bank app, have to now provide photo id, take pictures and now I'm told We'll get back to you later? What's all this about? 💩

• 
  Martin Youldon (@martin_youldon) reported 14 minutes ago from Southend-on-Sea, England

  @BarclaysUK I have issues with my debit card again & again there is no one to speak to as your chat is automated. This is 3rd attempt at getting this resolved! The customer service is extremely poor

• 
  Martin Youldon (@martin_youldon) reported 15 minutes ago from Southend-on-Sea, England

  @BarclaysUK Trying to speak to someone in your customer service team, tells me to go to app, go to the app just sends me to the main menu

• 
  Martin Youldon (@martin_youldon) reported 43 minutes ago from Southend-on-Sea, England

  @BarclaysUK trying to find out where my new card is, can’t report it lost on the app, can’t get through in the phones. Poor service

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shashwat Khandelwal (@shashwat1198) reported 6 minutes ago

  @BarclaysUK In the last visit I felt the whole process was very disrespectful for me. They are respecting their internal processes more than their potential customer (which makes no sense to me).

• 
  h (@HusseinKhalid_) reported 6 minutes ago

  Genuinely never experienced a customer experience or service as bad as @LikewizeRepair @BarclaysUK @BarclaysUKHelp

• 
  Samantha Hornsby (@realsamhornsby) reported 9 minutes ago

  @BarclaysUKHelp @BarclaysUK my Barclays app says I have no bank cards?? Just tried to pay for something at tescos and my card is not only not working, but my app says it doesn’t exist!! What’s happening??

• 
  Lola (Was Pebbles) (@Meerkat8Jh) reported 13 minutes ago

  @BarclaysUK out of all the recent financial cumponess I've dealt with just simple answers - Barkley is the worst, but in fairness. Not a hard question yet no help!!!

• 
  Natalie F (@Felion84) reported 14 minutes ago

  Hi @BarclaysUK @BarclaysUKHelp your website says chat is working but chat through the app says it’s not working and I can be connected. When will it be available please?

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 14 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Wibble (@Wibblewobbleyum) reported 16 minutes ago

  Barclays bank down again! What an utterly joke of a bank. @BarclaysUK @Barclays

• 
  FPL Solicitor (@FPL_Solicitor) reported 18 minutes ago

  @steezypush @BarclaysUK @Apple Well sure. I had notification that my score went down, so it had some impact !

• 
  Vaishnavi Iyengar (@Vaishiyengarr) reported 21 minutes ago

  @BarclaysUK Hello Can the customer connect with over the DM . Need help on Barclays UK account unable to reach the customer care . Do I have any email address to reach ?Thanks

• 
  Andy Lowe ◣ ◢ 🇬🇧 (@MrAndyLowe) reported 21 minutes ago

  @BarclaysUK Hi Barclays, just to advise that the 'Future Payments' function, accessed via the Pay and transfer > Managed scheduled payments menu on Online Banking appears not to be working at the moment. The link seems to be broken.