Barclays status: access issues and outage reports

Problems in the last 24 hours in Burnley, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Claire Louise Barnes (@ClaireBarnes70) reported 34 seconds ago from Wilpshire, England

  @BarclaysUK I would really appreciate some help changing the address on my sons account. He can’t online on the Youth App and Chat is down plus we keep getting disconnected to the call Center. We’ve been trying for months and still haven’t managed it. Post redirect has now ended.

• 
  the plumbing farmer..... (@ed_hacking) reported 21 minutes ago from Clitheroe, England

  @BarclaysUK is there a problem with your internet banking?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicki Schu (@NickiSchu) reported 33 seconds ago

  @BarclaysUK Never experienced worse service. If you are an expat considering opening a UK bank account STAY AWAY. They will close your account, take your money, and make it impossible to get it back. This is even after visiting a UK branch in person.

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 2 minutes ago

  I honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.

• 
  Christine (@cuttstweeted) reported 3 minutes ago

  @Barclays @BarclaysUK I’m a bit concerned my pin hasn’t arrived. How do I contact you please to sort this as when I click I don’t know my pin, it tells me to log in online to get it instantly and doesn’t work?

• 
  lukey1 (@lukey_hunt123) reported 4 minutes ago

  @BarclaysUK your service is absolutely appalling, you are driving my company bankrupt, how can you hold my money for “fraud” when HMRC released it! Joke! To add to the pain all the fraud staff seem to be on annual leave at the same time! Poor Reigate branch must be sick of us!

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 5 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Cerys Nomi (@axlrosewales) reported 8 minutes ago

  @BarclaysUK great my card aint working in shops or cash machine

• 
  josh wilson (@joshwil03947838) reported 9 minutes ago

  @Wibblewobbleyum @BarclaysUK @Barclays Stop pretending it’s not working mate, be honest and say you’ve got 0 p’s

• 
  iain (@iaintoon) reported 10 minutes ago

  @BarclaysUK your customer service team is ******* **** Who cry’s over why u asking stupid questions for and ends the call 🤡🤡

• 
  Mike Woods MCIAT (@mikewoodsprpty) reported 14 minutes ago

  Anybody else had to wait on @BarclaysUK @Barclays to release a charge on a property? Loan paid off 2 yrs ago! Been nearly 1 week since contacting them to get any positive response! Refinancing being delayed causing cash flow issues !!

• 
  Andy ▶️/HanSolosTV (@HanSolosTV) reported 15 minutes ago

  @BarclaysUK I'm unable to see my barclaycard on the app, are you aware of any issues?