Barclays status: access issues and outage reports

Problems in the last 24 hours in Wilpshire, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Wilpshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Wilpshire, England

Latest outage, problems and issue reports in Wilpshire and nearby locations:

• 
  Claire Louise Barnes (@ClaireBarnes70) reported 20 minutes ago from Wilpshire, England

  @BarclaysUK I would really appreciate some help changing the address on my sons account. He can’t online on the Youth App and Chat is down plus we keep getting disconnected to the call Center. We’ve been trying for months and still haven’t managed it. Post redirect has now ended.

• 
  the plumbing farmer..... (@ed_hacking) reported 34 minutes ago from Clitheroe, England

  @BarclaysUK is there a problem with your internet banking?

• 
  Caroline Hurt (@caro_hurt) reported 39 minutes ago from Leyland, England

  @BarclaysUKHelp @BarclaysUK absolutely shocking service on phone today and called back and told to wait another 40 minutes….to report fraud on my premier account….wow….👿

• 
  BazGav70 (@BAZ_DES) reported 48 minutes ago from Feniscowles, England

  @BarclaysUK @Barclaycard More lies tonight. Does nobody actually speak at the organisation? Everything is chat, but unfortunately chat cannot solve the many security errors and my credit file being provided incorrect and costly information by @BarclaysUK

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Turnpenny (@niyamawellbeing) reported 38 seconds ago

  @BarclaysUK my card has stopped working abroad (first time in 11 years…). Can’t speak with an advisor on the help. Please help. Thanks.

• 
  Mac10 (@ManchesterMac10) reported 3 minutes ago

  @Barclays @BarclaysUK You’ve frozen £10k in my accounts My wife can’t get to work tomorrow, direct debits are about to fail & we’ve got no money for shopping WTF are you doing ?

• 
  Brucie Bonus (@deanoforsyth) reported 5 minutes ago

  @BarclaysUK any chat function for complaints as your phone lines are terrible

• 
  Lee (@LeeCraddock12) reported 5 minutes ago

  @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

• 
  Ben Williams 🇺🇦🇬🇪 (@bpwilliams72) reported 7 minutes ago

  Shocking customer service @BarclaysUK but then what should I expect? I have only banked with you for 37 years. Time to switch fully to Starling?

• 
  Gina (@BlondeTalksSkin) reported 12 minutes ago

  @BarclaysUK I can't log into my account online to view my new mortgage because it wants me to use PINsentry, but I don't have a PINSentry device and there is no PINsentry option in my app despite your help page stating there should be. How can I get access to my online account?

• 
  Steve (@Wakey1234) reported 12 minutes ago

  @BarclaysUK I can't deal with your level of incompetence this morning. You are the most disjointed unhelpful short sighted useless so called Bank I've ever seen in my life. I hope you are shut down. Pathetic organisation.

• 
  Shehzad (@ShehzadArsenal) reported 14 minutes ago

  Had a bank account with @Barclays since I was 16. Today they rejected a payment to someone because they were satisfied. Guess what I’m a grown man. I won’t be held hostage by @BarclaysUK closing my account down!!!!!!

• 
  Wisequack (@thewisequack) reported 16 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  Rebecca Armstrong-Corbett (@racperspective) reported 16 minutes ago

  @BarclaysUK If you’re a disabled customer, this is my experience. Barclays says some account issues must be discussed on a secure channel. Yet I can’t use secure chat for 10 days. I can’t use Relay or get to a branch. What secure alternative is there? Still waiting for an answer.