Barclays status: access issues and outage reports

Problems in the last 24 hours in Bradford, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Bradford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Bradford, England

Latest outage, problems and issue reports in Bradford and nearby locations:

• 
  Hannah Louise (@Hannahlufc) reported 2 minutes ago from Leeds, England

  Hi @BarclaysUK I need to serve your legal department with a disclosure order but can’t find any contact details and can’t get through your telephone system….. please help!!

• 
  Thomas Pitts 🙋🏻‍♂️ (@ThomasJPitts) reported 6 minutes ago from Dewsbury, England

  @BarclaysUK had a wasted journey to a branch as your website told me the counter was open only to be told it’s not open at all on Thursday & Saturday. Please tell me that the branch should’ve communicated this to the main team - information should be accurate. It’s frustrating.

• 
  Matt Wheeler | UI/UX & Development (@mattmultiplied) reported 47 minutes ago from Leeds, England

  Just spent an hour on hold with @BarclaysUK customer service for someone to hang up on me 🙃

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damon (@smthers) reported 5 minutes ago

  @BarclaysUK we’re in Japan, you’ve suspended our visa Rewards card, and your chat isn’t working. How do we get the card unblocked?

• 
  Bill (@JetSetBilly) reported 6 minutes ago

  @BarclaysUK Is there a problem with your website? I cannot view my transactions via online banking.

• 
  Muhammad Rohail (@m_rohail16) reported 9 minutes ago

  @BarclaysUK Been a Barclays customer ever since I came to London but now a payment of over £10,000 is stuck somewhere between the sender bank and Barclays for OVER A MONTH now and Barclays cannot give me any written evidence??? Are you SERIOUS?!

• 
  Lee (@LeeCraddock12) reported 12 minutes ago

  @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

• 
  Phillip Garrett (@phillgar1) reported 16 minutes ago

  @tiggerhw72 @BarclaysUK @Barclays Frustrating! You might want to try contacting Barclays' customer support directly, either by phone or through their website's live chat, to get help with deleting payees. They should be able to guide you through the process or do it for you.

• 
  Maïwenn (@maiwennlemouee) reported 22 minutes ago

  @BarclaysUK please can you help me cancel a card? I can't cancel it online as it's for an extra cardholder. Your telephone number isn't working

• 
  g (@Reaver) reported 23 minutes ago

  @BarclaysUK why am I seeing someone else’s accounts when I log in??? … very concerning

• 
  Alli Scott (@scottalli11) reported 26 minutes ago

  Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

• 
  Simon Richardson (@SimonRi80242022) reported 27 minutes ago

  @Dpd_hub_uk - @BarclaysUK Please do not use DPD for the delivery of any Tech Insurance kit. (I will be cancelling all the Barclays Techpack insurance due to the service from DPD) They basically don't ever deliver anything and then just lie and state it could not be delivered.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 27 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this