Barclays status: access issues and outage reports

Problems in the last 24 hours in Banstead, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

• 
  Dan Barker (@DanPBarker) reported 13 minutes ago from Croydon, England

  @Barclays @BarclaysUK @BarclaysBizChat so staff member now on phone for 30 minutes. Is this really the service you expect customers to receive and also your staff.

• 
  Chris ⭐️⭐️ (@ChrisSharps) reported 18 minutes ago from Kingston upon Thames, England

  @BarclaysUK @BarclaysUKHelp hey, just out of curiosity when are you going to start mortgage appointments in branch again? As the current system is absolutely terrible and not being able to see someone face to face is seriously putting me off keeping my mortgage with you.

• 
  Spencer HC Juniors (@SpencerHCJrs) reported 38 minutes ago from Wandsworth, England

  @Barclays we sent request on 12 Sept asking for a letter confirming ownership of our account. Without it we can’t collect payments from our members and as a grassroots community club we desperately need to be able to do this. Please can someone help? @BarclaysUK @BarclaysUKHelp

• 
  Tony Smith (@TonySmi15668642) reported 49 minutes ago from Lambeth, England

  @BarclaysUK your full of nothing but bull **** some ones hidding some think if you have nothing to hide tell your md to come on live TV and talk to me face to face u have not got a fraud team just a bunch of cowboys that call them self the fraud team no proper investigation open

• 
  Anthony Walters (@anthonywpolicy) reported 55 minutes ago from Camberwell, England

  @BarclaysUK @BarclaysUKHelp been a customer since the 1990s and have several accounts with you. For months I have been trying to close one dormant account. I have followed your instructions, made calls, sent letters, ID etc. But a/c still sits open - why? Time to switch banks?

• 
  Matthew Jacks (@matt_jacks) reported 56 minutes ago from Richmond, England

  @BarclaysUK Just been kicked off a call following a 100min wait, this was my second attempt today and my 5/6th over the last two weeks!!! Please help me make contact, and answer my very simple question.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Syed Romaan 🇵🇰🇬🇧 (@SyedRomaan4) reported 9 minutes ago

  Concerned about my @BarclaysUK current account being suspended without prior notice, explanation, or any indication of fraud. All transactions were normal & routine. Called support—they could not provide a reason & said a letter is coming.

• 
  Malcolm Bebb (@BebbMalcolm) reported 14 minutes ago

  @StuartMaggs @BarclaysUK Since we still had a working bank card, we moved all the money out - it was only a few hundred quid - in cash and opened an account with a different bank. For all I know the Santander bank is still sending stuff to the wrong address.

• 
  Richard Ian Coates (@GringoPeruano) reported 15 minutes ago

  Hey @BarclaysUK Your web site says ~"Message us" to contact 'us'. Well, you may like to know that clicking on the button "Message" does nothing. As someone who used to work for a main bank in IT I find this unforgivable.

• 
  Sabs (@sabs0297) reported 20 minutes ago

  @BarclaysUKHelp @BarclaysUK It’s taken a month to review my account and confirm if i’m approved for a credit card.Been a customer for 15 years! Might be a good time to change.Very disappointed with your lead time and updates. If declined,please just tell me. Wouldn’t recommend!

• 
  Rachel Collinson (beta) (@rachel_shares) reported 20 minutes ago

  @BarclaysUK I'm at the end of my tether with trying to access your mobile app on behalf of somebody else using lasting power of attorney - can you please help?

• 
  Vaishnavi Iyengar (@Vaishiyengarr) reported 22 minutes ago

  @BarclaysUK Hello Can the customer connect with over the DM . Need help on Barclays UK account unable to reach the customer care . Do I have any email address to reach ?Thanks

• 
  Cerys Nomi (@axlrosewales) reported 22 minutes ago

  @BarclaysUK great my card aint working in shops or cash machine

• 
  Bill (@JetSetBilly) reported 23 minutes ago

  @BarclaysUK Is there a problem with your website? I cannot view my transactions via online banking.

• 
  Neil watson (@Neilwat40023612) reported 26 minutes ago

  @BarclaysUK I cannot pay anything with my cards or online is the app working ok

• 
  TJ (@teejwxm) reported 27 minutes ago

  @BarclaysUK hi, I’m trying to access my credit card account but I don’t know my pin.