Barclays down? Current status and problems in Banstead, Surrey, England

Problems in the last 24 hours in Banstead, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Barclays users through our website.

• Login (27%)
• Website (25%)
• Mobile App (24%)
• Transactions (21%)
• Transfer (2%)
• Withdrawals (1%)

Live Outage Map Near Banstead, England

The most recent Barclays outage reports came from the following cities: Hounslow, and Edenbridge.

City	Problem Type	Report Time
Hounslow	Mobile App	6 days ago
Edenbridge	Transactions	16 days ago
Southwark	Mobile App	2 months ago
Fulham	Transactions	3 months ago
Kingston upon Thames	Withdrawals	5 months ago
Surbiton	Mobile App	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

• 
  Chris ⭐️⭐️ (@ChrisSharps) reported 6 minutes ago from Kingston upon Thames, England

  @BarclaysUK @BarclaysUKHelp hey, just out of curiosity when are you going to start mortgage appointments in branch again? As the current system is absolutely terrible and not being able to see someone face to face is seriously putting me off keeping my mortgage with you.

• 
  Tony Smith (@TonySmi15668642) reported 7 minutes ago from Lambeth, England

  @BarclaysUK your full of nothing but bull **** some ones hidding some think if you have nothing to hide tell your md to come on live TV and talk to me face to face u have not got a fraud team just a bunch of cowboys that call them self the fraud team no proper investigation open

• 
  Matthew Jacks (@matt_jacks) reported 11 minutes ago from Richmond, England

  @BarclaysUK Just been kicked off a call following a 100min wait, this was my second attempt today and my 5/6th over the last two weeks!!! Please help me make contact, and answer my very simple question.

• 
  Dan Barker (@DanPBarker) reported 28 minutes ago from Croydon, England

  @Barclays @BarclaysUK @BarclaysBizChat so staff member now on phone for 30 minutes. Is this really the service you expect customers to receive and also your staff.

• 
  Anthony Walters (@anthonywpolicy) reported 47 minutes ago from Camberwell, England

  @BarclaysUK @BarclaysUKHelp been a customer since the 1990s and have several accounts with you. For months I have been trying to close one dormant account. I have followed your instructions, made calls, sent letters, ID etc. But a/c still sits open - why? Time to switch banks?

• 
  Mazza (@mariorgi) reported 55 minutes ago from Hounslow, England

  Absolutely unacceptable service at #Hounslow #Barclays bank. Long queue and only 2 machines able to accept deposits. @BarclaysUK

• 
  Spencer HC Juniors (@SpencerHCJrs) reported 58 minutes ago from Wandsworth, England

  @Barclays we sent request on 12 Sept asking for a letter confirming ownership of our account. Without it we can’t collect payments from our members and as a grassroots community club we desperately need to be able to do this. Please can someone help? @BarclaysUK @BarclaysUKHelp

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Carter (@andymarbella403) reported 6 minutes ago

  @BarclaysUK don’t know why we bother with premier banking. Rude cs devoid of any empathy your customer service is pathetic

• 
  Steven Jolly (@148SJ) reported 8 minutes ago

  Shocking customer service by @BarclaysUK @Barclaycard 2 hours on the phone to customer service waiting only to be then cut when an agent finally gets to deal with the issue before saying she can’t help and then a online chat which abruptly ends.

• 
  Alan Olive (@AlanOlive1) reported 8 minutes ago

  @148SJ @BarclaysUK @Barclaycard The world was far better when you phoned someone and a real person answered. Now everything's done on the cheap under the mantra of 'an improved customer experience' or some other nonsensical banner. And no, it's not just Barclays.

• 
  Karuna (@Karuna63430332) reported 10 minutes ago

  @Barclays @BarclaysUK @BarclaysUKHelp further to my email and calls I am being asked to call complaints to be told that they can’t help because it’s not their case and my complaint handler is on holiday and I can’t speak to their manager! Unacceptable, very poor service!!

• 
  Mark M (@MorganMarkF) reported 10 minutes ago

  @BarclaysUKHelp @BarclaysUK rubbish service again. New pass code doesn't work, online banking doesn't work, an IT issue. Earliest will be Tuesday b4 any help forthcoming Absolutely diabolical. Has to be the worst bank in living memory. Another 40 minutes wasted.

• 
  Elaine McKeith (@mckeith_elaine) reported 11 minutes ago

  @BarclaysUK I can’t log into my account as the instructions for using the device are covering where I enter the 8 digit number. Also unable to use online chat. Help please.

• 
  Jane Chamberlain 💙 (@ajaneyc) reported 17 minutes ago

  Honestly @BarclaysUK -a queue of nine people for one teller. Customer service? #harrogate

• 
  A2z Canopies (@A2zcanopies) reported 18 minutes ago

  @BarclaysUK don’t normally complain but tried to contact you business branch in Preston since you shut local services down only to having to leave a message…now looking for another bank to do business with carry on like this and you will have no business bank accounts.

• 
  Ian I Am (@mazzorbo) reported 18 minutes ago

  I’ve been banking with @BarclaysUK since 1972 50 years! I’m so disappointed by the recent decline in service and contactability Chat facility offline and nobody to talk to. It’s like they’ve shut up shop and gone home @BarclaysUKHelp Time I changed my bank

• 
  Angus Marshall (@marshalla99) reported 19 minutes ago

  Hey, @BarclaysUK - why can't I find an email address to contact about some issues with business banking?