BT (British Telecom) outages and service status in Whitland, Wales

Problems in the last 24 hours in Whitland, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitland, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Whitland, Wales

Latest outage, problems and issue reports in Whitland and nearby locations:

• 
  Rachel T-W (@RachelTWwales) reported 19 minutes ago from Saundersfoot, Wales

  Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

• 
  Adam (@pembs_surfer) reported 50 minutes ago from Whitland, Wales

  @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justine Clement (@JustClembo) reported 8 minutes ago

  @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet

• 
  Shelley Squire (@badshelley) reported 9 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  Sir Rob the skiving. #LBFB (@scruffiness) reported 13 minutes ago

  @BTBusiness @btbusinesscare , Our broadband is out, I can’t raise a fault through your website, and I can’t find a phone number to ring. Why do you think this service is worth over a £100pcm?!

• 
  This Brown Geek (@thisbrowngeek) reported 15 minutes ago

  @mrmikeMTL Yes. I worked for @bt_uk for almost 20 years. I left because they were destroying my life with how stupid they were.

• 
  Bulldog (@UnashamedBrit) reported 16 minutes ago

  @bt_uk @whatawallyart Internet down AGAIN!!!!! BT has to be the most useless company ever. Of all nights to go down…. Third world company for a third world country

• 
  Chiara (@Mhairiang26) reported 22 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  John Adams (@JohnAdamsEbble) reported 22 minutes ago

  What a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom

• 
  Andy250 (@Ministryofmess) reported 23 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  Kevin Chubb (@swanseagas) reported 28 minutes ago

  @bt_uk It’s working again this morning. Hooray. But your “cancel my appointment” element of MyBT is not. Swings and roundabouts.

• 
  nicolas mcmillan (@herbie963) reported 33 minutes ago

  @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please