BT (British Telecom)

BT (British Telecom) Outage Report in Whitland, Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitland, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitland, Carmarthenshire, Wales 10/20/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Whitland, Wales

Latest outage, problems and issue reports in Whitland and nearby locations:

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • daly_design Daly Design Studio (@daly_design) reported

    @btbusinesscare It’s unlikely you can get us back online. I’ve already raised a complaint, in fact it’s your Indian complaint handler that has disconnected us and we’re unable to work (web developer company with no broadband!)

  • Yumski_taste Louise Whitehead (@Yumski_taste) reported

    @bt_uk Hi Rita, tested landline & no known faults in the area. My adult son has sent a text to HELP at 61998 & we are just waiting for a reply. As always it couldn't have happened at a worse time. LW

  • andrewdavies_70 Andrew Davies (@andrewdavies_70) reported

    @bt_uk Thanks for the call / message but it hasn’t helped. Please can this be escalated urgently. Issue is her husband is the account holder but he struggles to hear on the phone. There MUST be something you can do to help @Ofcom can you advise?

  • commitunity Justin (@commitunity) reported

    @hannahcaress @bt_uk Oh wow I’m having THE SAME ISSUE! And it’s all down to BT it’s not anything we have done …. Grrrr this should not be happening these days. Also when we need to work at home

  • TrueSaikred Saikred (@TrueSaikred) reported

    @bt_uk I spent an hour or so on a web chat with one of your advisors, the issue _appears_ to be resolved, but I'll have another check in the morning.

  • commitunity Justin (@commitunity) reported

    @bt_uk Hi there yes please! However the problem is . Finally we have got our @bt_uk hotspot, it worked fine on the internet and our two phones were connected. Then after about 45 mins it just stopped working and won’t connect to the server. I’ve reset it, and done everything!? Help?

  • claire1edwards Claire Edwards (@claire1edwards) reported

    @bt_uk I don't want to factory reset as I have lots of recordings I want to keep. I shouldn't have do this. Why is it not working on my tv

  • lauzweeks Laura Weeks (@lauzweeks) reported

    @BTGroup @bt_uk @BTGroup any reason you have left a vulnerable person who relys on the Internet for there disabled alarms without internet for 14 days now? Tried calls, tried web chat yet no one os doing anything? Horrific service

  • GarethRossUK Gareth (@GarethRossUK) reported

    @GetInTheRobot9 @bt_uk I think this is a bigger problem than just BT . I'm in West London TalkTalk is out here too about 1am it happened.

  • pyxlwuff ️️ (@pyxlwuff) reported

    @bt_uk charging 32p/m for that low of a speed is actually criminal how are they getting away with this? Sky is utterly awful and we get double the speed 😭😭