BT (British Telecom)

BT (British Telecom) Outage Report in Whitland, Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitland, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitland, Carmarthenshire, Wales 01/18/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Whitland, Wales

Latest outage, problems and issue reports in Whitland and nearby locations:

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaPhin Lisa Phin (@LisaPhin) reported

    @BTBusiness @btbusinesscare I have phones down at 2 sites. Been waiting an hour to have my call answered because the fault can't be dealt with online. Please help, we need our business phones working!

  • matt_o0o_ Matt (@matt_o0o_) reported

    @nealesj @bt_uk @bt_uk did the same to Sonia's parents leaving them without a phone or broadband for weeks. Terrible customer service.

  • ItsElbes Behsat Elbes (@ItsElbes) reported

    @cxnky @bt_uk Report them to @CISASUK request a deadlock letter. You can then get CISAS to look at the problem and they will tick them off and request a good compensation.

  • gozzand AJG (@gozzand) reported

    @bt_uk my landline phone isnt working, whatever i dial i get a constant beeeep, i cant log into my bt accounts as goes to 2 factor aut. and no passcode is coming to my email address? internet is still working, strangely, need help urgent

  • gozzand AJG (@gozzand) reported

    @bt_uk i managed eventually to get into my bt account and 'raise a fault' , so far it cant find an issue? but neighbour did some internet searches and apparently problems with bt in my area? so dunno.? have you turned analogue off on my line without notifying me? .....

  • antonyVdaniels Antony Daniels (@antonyVdaniels) reported

    @bt_uk Unfortunately not. But by the looks of it my postcode is all having issues so I’m assuming there’s work going on. It’s been about 4 days now :,)

  • CrackedRearView Mat Oliver (@CrackedRearView) reported

    @bt_uk Hey BT, I was an early adopter of your 900mb full fibre Halo package. I pay over £70 a month. A new customer gets it for £40.99? Come on!

  • LizShinn63 Liz Shinn (@LizShinn63) reported

    So, following @MartinSLewis’s good advice I finally sort my broadband deal. Stayed with @bt_uk but regretting it now. Took day off work for engineer. No one turned up.😡Promised call back didn’t happen. Text says next date mid-May! Terrible service!

  • CookridgeGC Cookridge Hall GC (@CookridgeGC) reported

    Currently the phones lines are down. @btbusinesscare will hopefully fix the issue asap.

  • AjFOH Adrian Nolan (@AjFOH) reported

    @btbusinesscare Spoke to various people re problem . Don’t you converse with each other . You must have a record of all conversations re customers ….. surely .