BT (British Telecom)

BT (British Telecom) Outage Report in Whitland, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitland, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitland, Carmarthenshire, Wales 11/19/2025 16:25

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whitland, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Clunderwen.

Loading map, please wait...
City Problem Type Report Time
United KingdomClunderwen Internet
United KingdomKilgetty Internet
United KingdomKilgetty Internet
United KingdomSaundersfoot Phone
United KingdomWhitland Wi-fi
United KingdomNarberth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitland, Wales

Latest outage, problems and issue reports in Whitland and nearby locations:

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SNaraya73425291 S Narayanan (@SNaraya73425291) reported

    @bt_uk after calling up 5 times and spending over 5 hours on the phone, I still do not have functioning TV and broadband. How much more time and effort am I expected to spend sorting this out and why is it acceptable to treat your customers like this?!

  • luketinginit luke🧨 (@luketinginit) reported

    @bt_uk what ******** is this ******* **** sorry excuse of a ******* internet service im been lagging FOR A WEEK STRAIGHT WITH NO ******* PAUSE ******* SELFISH ********* **** OF PROVIDER HONESTLY WHAT ********

  • LadySs Sana (@LadySs) reported

    @EE @bt_uk Talia at @BTCare needs to learn customer care skills truly abysmal …

  • ram15567278 Jane Ramsey (@ram15567278) reported

    @bt_uk TWO WEEKS WAITING for an engineer to come to sort out my Wi-Fi… absolutely fu**** appalling service!! Ending my contract asap!

  • dazwesty7 Darrell West (@dazwesty7) reported

    @bt_uk It says problem with Reuter not connecting

  • RandallNortham Randall Northam (@RandallNortham) reported

    To all my followers and anybody who reads this be very, very careful when dealing with @bt_uk I’ve been with them for years and years but now that I’m selling my house next month to downsize they are charging me nearly £500 to cancel my broadband and home phone contract. 1/2

  • SNaraya73425291 S Narayanan (@SNaraya73425291) reported

    @bt_uk it appears that the only thing you consistently do well is providing poor customer service. Nearly 3 weeks and 5 hours on the phone to get a new router and TV box sent out and no proper apology or compensation despite being escalated to several different managers

  • SNaraya73425291 S Narayanan (@SNaraya73425291) reported

    Get your TV and broadband from @bt_uk if you like waiting nearly 3 weeks for the equipment and spending nearly 5 hours on the phone to them chasing it up. After all these phone calls and chasing, I've been sent a WiFi disk that doesn't work and a tv box remote but no TV box.

  • nadinehale22 Nadine hale (@nadinehale22) reported

    Really disappointed with @bt_uk ! Being charge £60 for installation (which the guy couldn’t do so my dad ended up doing it) and the ‘final bill’ even though we’ve cancelled in the first 14 days because it doesn’t work!! My parents will be putting a complaint!

  • PhilipP30231561 Philip Palmer (@PhilipP30231561) reported

    @bt_uk I wish to make a formal complaint about the appalling service I am receiving from your company please advise the correct way to do this