BT (British Telecom)

BT (British Telecom) Outage Report in Whitland, Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitland, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitland, Carmarthenshire, Wales 12/10/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whitland, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Clunderwen.

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City Problem Type Report Time
United KingdomClunderwen Internet
United KingdomKilgetty Internet
United KingdomKilgetty Internet
United KingdomSaundersfoot Phone
United KingdomWhitland Wi-fi
United KingdomNarberth Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Whitland, Wales

Latest outage, problems and issue reports in Whitland and nearby locations:

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mojiha8 Mojiha (@Mojiha8) reported

    @bt_uk Yeah that's why I'm Shocking customer service .address- 11 water street LA1 1HF

  • YorkshireGlover Colin (@YorkshireGlover) reported

    @bt_uk Its working, it never stopped working, just told me I had an update to install which wouldn't install. But don't worry, I am out of contract now and going back to Sky. BTTV guide is so clunky, "record series" often records repeats of earlier series, too, its just so 2nd-rate.

  • helen_abnett Helen Abnett (@helen_abnett) reported

    @bt_uk My Dad has received a callback but the problem hasn’t been fixed and no-one seems able to fix it. A fibre connection was installed about three months ago. This broke four weeks ago. The connection cannot be fixed in the short term. But no-one has the authority to 1/2

  • towerofturtles Celia Woolfrey (@towerofturtles) reported

    @bt_uk Yes I’m aware of that. That’s why I tweeted to ask if other BT users were having an issue with Outlook

  • OxshottCllr Andrew Burley (@OxshottCllr) reported

    @bt_uk As another priority why don't BT look at providing it's service competently, efficiently, professionally and without unforced disruption due to persistent error?

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk Yes regular calls telling me it's gonna be another few weeks to fix... 7th Oct apparently shockingly bad service

  • PrattySteve Steve Pratt (@PrattySteve) reported

    @bt_uk why is your customer service regarding senior citizens so dreadful? Having ripped my mother off for years you are now demanding immediate payment despite the bill being obviously incorrect. But you wont talk to anyone about it apart from her - and she's hard of hearing.

  • Mojiha8 Mojiha (@Mojiha8) reported

    @bt_uk Could you please send me the Head office email address and complaint head manager.

  • hinchcliffem Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk Our smart baby monitor is not working. The camera wont connect to the app and now that is showing errors... "an ssl error has occured and a secure connection cannot be made" Please help.

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk New cable needed but, lack of urgency seems to be the issue. Poor customer service