BT (British Telecom)

BT (British Telecom) Outage Report in Whitland, Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitland, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitland, Carmarthenshire, Wales 01/28/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Whitland, Wales

Latest outage, problems and issue reports in Whitland and nearby locations:

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • raechaep Rachael Basak (@raechaep) reported

    @bt_uk I’m a very disappointed customer. Around the 20th Jan we applied to you for internet in our new house and still nothing. Comms has been terrible, the hub you sent us is awful and now we can’t connect to the BT hotspot - help!!!!

  • kirstyc18 Kirsty Citrano (@kirstyc18) reported

    @bt_uk when are u going to refund duplicate direct debits you’ve taken? I guess you’ll ask for details by DM to ‘look into it’ but we all see it’s a widespread issue, so why no blanket response actually giving a timescale? Surely we don’t all have to contact you individually?!!

  • scotty6kids78 Scott Saunders (@scotty6kids78) reported

    Switching my fibre to @TalkTalk in 2 weeks, three only things that will keep me with @BTCare is a tangible reason of what I should spend £40 more each month for the same 900MB service.. Shoot

  • its_dooley ItsDooley (@its_dooley) reported

    good job @bt_uk move home use your moving home service line goes active and still no internet now have to wait until Saturday for an engineer to come out. in the mean time im hotspotting off my phone i guess

  • _GNGR_1 James (@_GNGR_1) reported

    @bt_uk Hi BT, how is it that my prices are increasing, but you are offering the same if not slightly better deal for the price I originally joined for, to new customers? Surely if the price of my service is going up due to inflation, then any new deals of a similar nature should match?

  • leedconsultancy SteenoSpursy🇺🇦🇵🇱🇪🇺 (@leedconsultancy) reported

    @bt_uk Assuming the profits will jump nicely... BT actually provide me anything other than digital signal so explain how supplying a service is the same as providing say a weeks shopping? Any new customers I see are being offered cheaper deals... so how come I'm subsidising that?

  • ulookingatmefu DR (@ulookingatmefu) reported

    @bt_uk so you have advised you are switching me to digital voice, calls over broadband & my price won't go up. I should think not. Actually can u confirm my price will come down as I pay A LOT of money for breadboard so why would I still be paying line rental now its not needed

  • FaringtonGamer FazzyGamer (@FaringtonGamer) reported

    @bt_uk Hi, my fibre 900 broadband deal is up on the 24/03/23 and I can't afford the increase. Can I just switch providers. I assume I don't have to call to cancel as its expiring? Regards

  • _GNGR_1 James (@_GNGR_1) reported

    @bt_uk Hi BT, how is it that my prices are increasing, but you are offering the same if not slightly better deal to new customers? Surely if the price of my service is going up due to inflation, then any new deals should match?

  • JoshuaN08343082 Joshua Naylor (@JoshuaN08343082) reported

    does anyone know if bt wifi is down?. @bt_uk