BT (British Telecom)

BT (British Telecom) Outage Report in Whitland, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitland, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitland, Carmarthenshire, Wales 01/09/2026 15:45

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitland, Wales

Latest outage, problems and issue reports in Whitland and nearby locations:

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HRHAbisolaa 🌹 Cinnamon Apple (@HRHAbisolaa) reported

    My internet being down is so frustrating as I have so much work to do 😫 @bt_uk

  • OneRandomDolly OneRandomDolly (@OneRandomDolly) reported

    So sorry for the lack of streams guys .. issues with @bt_uk are constant and I cant maintain a connection for longer than a couple of minutes.

  • sadaplays sadaplays (@sadaplays) reported

    @SmokingBro @bt_uk worst experience ever with them, like actually very stressful

  • Glo_Thienel Gloria Thienel Vaccination 💉done 🇬🇧🇬🇧 (@Glo_Thienel) reported

    @bt_uk Hi Understand that now,made a call but I don't want that, didn't ask for it, not customer friendly is it. Email to CEO office done,

  • mikecornes Mike. Stay at home. 3.5% 💙 🐝 🏳️‍🌈 🇪🇺 🖤 (@mikecornes) reported

    @bt_uk I ran the phone line tests as suggested, got an engineer visit booked, he came yesterday and swapped the socket box for a new one. No issues since. Thanks

  • chloeellxn chlo🌹 (@chloeellxn) reported

    @bt_uk the speed of my Internet is shocking in evenings.....you told me promised minimum speed of 55mps and that never happens after 6/7 o'clock. Its about 10

  • LuciferShot David Fox (@LuciferShot) reported

    @bt_uk The job should have been 'assigned' weeks ago - There should be engineers (plural) on site putting up a new telegraph pole with a clear and informed timeline for full resoration of service.

  • CJCraig69 Craig 💙 (@CJCraig69) reported

    @bt_uk Your incompetence means I won't get connected for at least a week after we move, thanks for that. Can you answer how we are supposed to work from home with no internet. Your customer service is amateurish and abysmal. Doubt I will even get a response from these tweets.

  • ScottParko Scott Parkinson (@ScottParko) reported

    @bt_uk finally a query and not a complaint. I can’t seem to split between 2.4GHz and 5GHz so I’ve got devices on 2.4 that I want on 5 and vice versa, can you help?

  • kid_smoke thomas (@kid_smoke) reported

    @bt_uk hi. Our Internet has dropped out multiple times today already. Status page says our area is fine, but there's clearly an issue. Please can you help?