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BT (British Telecom)

BT (British Telecom) outages and service status in Whitland, Wales

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Whitland, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitland, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitland, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Whitland, Wales

Latest outage, problems and issue reports in Whitland and nearby locations:

  • RachelTWwales
    Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

  • pembs_surfer
    Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DMLeighandSon
    D&M Leigh and Son (@DMLeighandSon) reported

    @btbusinesscare It’s ok ,no problem,I’ve managed to sort it .Can get into account now on iPad .Thanks for your help

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

  • DrCEJohnston
    Dr Craig Johnston (@DrCEJohnston) reported

    @bt_uk just moved in to a property which you assured us had broadband - it doesn't. An engineer can't come out until the 7th. So, a week with no Internet or TV. Complaint incoming

  • eaters2009
    Eaters (@eaters2009) reported

    @bt_uk what is your problem. You are a communications company. But I can’t call you in the phone because your “system is busy”!!!

  • CazMorgan5
    Caz Morgan (@CazMorgan5) reported

    @bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?

  • DianeThomson13
    Diane Thomson (@DianeThomson13) reported

    @bt_uk Hi still waiting for compensation for fault that lasted from December till March this year.Have spoken so many times and had fault logged and complaint escalated however still no compensation but you are on the ball taking out new higher payment for April.

  • thereal_JOC
    John O'Connor (@thereal_JOC) reported

    @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

  • cbehaviourist
    The Canine Behaviourist (@cbehaviourist) reported

    .@bt_uk My broadband is down, my neighbours are fine. My wife needs it for work. No way to contact BT by phone. Fault registered - won't look until next week. Appalling service as usual.

  • nickinoonoos
    Nix's (@nickinoonoos) reported

    @bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back

  • Farrowmagic
    Andrew Farrow (@Farrowmagic) reported

    @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…