BT (British Telecom) outages and service status in Whitland, Wales

Problems in the last 24 hours in Whitland, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitland, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Whitland, Wales

Latest outage, problems and issue reports in Whitland and nearby locations:

• 
  Adam (@pembs_surfer) reported 40 minutes ago from Whitland, Wales

  @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

• 
  Rachel T-W (@RachelTWwales) reported 46 minutes ago from Saundersfoot, Wales

  Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grace hooper (@messalinahooper) reported 5 minutes ago

  @bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed

• 
  Ingleton Ian (@Ingleton_ian) reported 5 minutes ago

  @bt_uk Living in her own, remote location and currently no access to emergency services of she needs them.

• 
  Horwich RMI Cricket (@HORWICHRMI) reported 6 minutes ago

  Another **** show from @bt_uk another wasted day. We have now been waiting 3 MONTHS FOR FIBRE !!!!!!

• 
  Peter Old (@HamPeasyStottie) reported 9 minutes ago

  @bt_uk I have phoned twice but the issue is still unresolved. I still can't log in

• 
  namecantbebrank (@alreetson) reported 12 minutes ago

  @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

• 
  Sem Essessi (@SemiEssessi) reported 15 minutes ago

  @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here

• 
  AcharyaViren (@AcharyaShahV) reported 18 minutes ago

  BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

• 
  Claire🌹 (@sundaygirl851) reported 18 minutes ago

  @bt_uk I know but he's put off by getting nowhere recently and i am not at home with him. What else could be a problem? He has tried putting new bt SIM in and turning phone on/off but no joy.

• 
  Robert Drummond (@robertd1981) reported 19 minutes ago

  Usual poor service from @btmailhelpdesk 87 yr old M-i-L left without help getting her ipad connected to internet using modem. Obviously can't be bothered to spend the extra few minutes to help out a customer. @bt_uk

• 
  Giles Shaxted (@gilesshaxted) reported 19 minutes ago

  @bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.