BT (British Telecom) Outage Report in Whitland, Carmarthenshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Whitland, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Whitland, Wales
Latest outage, problems and issue reports in Whitland and nearby locations:
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Adam
(@pembs_surfer) reported
from
Whitland, Wales
@bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help
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Rachel T-W
(@RachelTWwales) reported
from
Saundersfoot, Wales
Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Mckeown
(@neilmck86) reported
@ollyclarke27 @bt_uk @bt_uk we're having the same issue on the 5inch smart monitor, is there a status on a fix?
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Steve Pratt
(@PrattySteve) reported
@bt_uk why is your customer service regarding senior citizens so dreadful? Having ripped my mother off for years you are now demanding immediate payment despite the bill being obviously incorrect. But you wont talk to anyone about it apart from her - and she's hard of hearing.
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Callum
(@e8Callum) reported
@bt_uk We’ve just been made essentially homeless with two kids and you want to charge us £600 for cancelling because we’ve got no choice… what kind of service is this, we’ve been with you 5 years…
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Mathew Banwell
(@msfb88) reported
@bt_uk My name is Mathew not Matthew. There was nothing wrong with my app. There was an issue with your server that you were all blind to. All app users couldn't access it for about five hours today. The server is now back up, but there wasn't an issue so I don't know who fixed it!
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Mojiha
(@Mojiha8) reported
@bt_uk Could you please send me the Head office email address and complaint head manager.
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Helen Abnett
(@helen_abnett) reported
@bt_uk My Dad has received a callback but the problem hasn’t been fixed and no-one seems able to fix it. A fibre connection was installed about three months ago. This broke four weeks ago. The connection cannot be fixed in the short term. But no-one has the authority to 1/2
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oxhid3
(@oxhid3) reported
Horrible customers service on @bt_uk. It's the 3rd in 3 weeks to have to contact them for a return bag of their silly router - and every time I get promised it has been sent... pathetic support almost as bad as their speeds - glad to pay that cancellation policy to get rid of BT
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Mark Hinchcliffe
(@hinchcliffem) reported
@bt_uk Our smart baby monitor is not working. The camera wont connect to the app and now that is showing errors... "an ssl error has occured and a secure connection cannot be made" Please help.
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Adam Gregory
(@ads9742) reported
@bt_uk New cable needed but, lack of urgency seems to be the issue. Poor customer service
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Helen Abnett
(@helen_abnett) reported
@bt_uk ..put them back onto the existent copper line. Please can someone help. My parents are in their late 70s and need phone and internet connection.