BT (British Telecom)

BT (British Telecom) Outage Report in Whitland, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitland, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitland, Carmarthenshire, Wales 11/21/2025 08:15

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whitland, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Clunderwen.

Loading map, please wait...
City Problem Type Report Time
United KingdomClunderwen Internet
United KingdomKilgetty Internet
United KingdomKilgetty Internet
United KingdomSaundersfoot Phone
United KingdomWhitland Wi-fi
United KingdomNarberth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitland, Wales

Latest outage, problems and issue reports in Whitland and nearby locations:

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sunny08040962 Sunny (@Sunny08040962) reported

    @bt_uk seriously poor service. Your team cannot be bothered to respond and when they do it totally disrupts the service. My speeds are NOT AS GUARANTEED sort this out or refund my bill.

  • Lisaowen1983 Lisa (@Lisaowen1983) reported

    @bt_uk your wifi service is absolutely shocking! Not one person I’m trying to speak to can have a conversation because all of us are having issues!!

  • gardensinfo Hedgehog Gardens (@gardensinfo) reported

    @btbusinesscare we have a fibre business contract that states faults will be fixed within 2 working days - we're currently on day 14 without! Small businesses need help not excuses #btbusinessdoesntcare

  • nutmegnige Nigel (@nutmegnige) reported

    @btbusinesscare What is the escalation route for @btbusinesscare or @BTBusiness complaints? Your silence and lack of customer care is a ‘brick wall’

  • psco1 Me 🆗 (@psco1) reported

    @bt_uk I eventually called another number and the chap managed to answer my query, unlike the first one from the Dundee call centre who just placed me in an never ending queue.

  • itb0ffin Stephen Renshaw (@itb0ffin) reported

    @bt_uk I have a fault on my line and your estimate is 5 days to fix! I WFH in a key support role I cant be offline for that long.

  • oldunderground Ajit Chambers (@oldunderground) reported

    @bt_uk BT you tried to cut my internet off for Christmas, then emailed, texted and called me with no definite message that you had done your job. Seriously! you get paid to do this.. I dont. Wtf VOL013-546537756671.

  • gardensinfo Hedgehog Gardens (@gardensinfo) reported

    @btbusinesscare in a year where small businesses need all the help they can get, why are you making excuse after excuse rather than getting our fault fixed? #btbusinessdoesntcare

  • D3FT__ D3FT (@D3FT__) reported

    @bt_uk router is stuck on a steady orange light and I cannot get internet, please help.

  • Leeashman007 Harry (@Leeashman007) reported

    @bt_uk Customer service keep telling me there is no point escalating as it won’t do any good. Do #bt really think this is acceptable