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BT (British Telecom)

BT (British Telecom) outages and service status in Whitland, Wales

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Whitland, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitland, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitland, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Whitland, Wales

Latest outage, problems and issue reports in Whitland and nearby locations:

  • pembs_surfer
    Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

  • RachelTWwales
    Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Farmerwalsh
    Ed Walsh (@Farmerwalsh) reported

    Getting better booked engineer did turn up Engineer visit to other 2 houses with issues. 3 hours on the phone @bt_uk so I can book another engineer visit for Monday just because of Poor Bt workmanship Best bit they closed the issue as the no visit

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

  • mumby83
    Darren Mumby (@mumby83) reported

    @bt_uk what on earth is going on with account. I can’t sign in anywhere

  • GrahamH36921247
    Graham & June Hall (@GrahamH36921247) reported

    @John210750 @bt_uk We are seriously considering switching, and nuts to the contract. This is awful!

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk I can't create a bt account to tell you how utterly gutted I am with your service. I've not been able yo watch TV as a brand new customer for several days and I only started last Friday. Consumer act 2018

  • The_Change_666
    💫Adam👀 (@The_Change_666) reported

    @bt_uk any issues in Swansea for broadband? My internet has gone down

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk yes, I did that twice already today. I have spoken to 4 different people Problem is getting worse.

  • NikkiOsbor4715
    Nikki Anderson (@NikkiOsbor4715) reported

    @bt_uk OVERCHARGED by this awful company again.... emailed them...no response, telling me on twitter to phone them and wait for hours for the phone to be answered. Contract up soon cannot wait awful company. GIVE ME MY MONEY BACK how can you overcharge me 🤬🤬

  • keely490544
    keely (@keely490544) reported

    @bt_uk anyone got friends, family can;t use phone for calls this is BT complaint been submitted We will call you within the next few days on 01000****00 to discuss your complaint. If this is not your telephone number that your complaint relates to then please change it below

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk @M300bt3 i’ve had multiple calls and they just say we are trying to fix it - they don’t care - it’s breach of contract surely and they need to compensate us