BT (British Telecom) Outage in West Linton, The Scottish Borders, Scotland

@BTCare Spoke with your customer contract renewal team. #RUDE!😠

@chris_sutton73 think I'll give it Miss .... rather shit hedgehogs than listen to him .... by the way he's the reason I gave up my subscription to @btsport .

@btsport can someone please dm me about a complaint I have

@BTCare Several weeks ago. Check your records and you should see the notes. Due to such appalling service I also believe compensation should be paid. I was offered £5 but that’s derisory

Horrible news absolutely horrible! Ugh screw you @ScotlandSky better make an effort! You guys don't give 2 hoots about Scottish Football whereas @btsport did sorry to see you go @chris_sutton73 @stephencraigan

@BTCare Once again BT’s customer service is a disgrace! You call and get treated like shit. You chat on the online service it’s a waste of time as it’s a bot. You reach out here and you have no interest. Looks like am going back to @SkyUK. You can read about @bt_uk in the newspapers!

@BTCare Nope. I’ve already wasted nearly 2 hours of my day on this calling and being cut off or chatting online to a complete idiot. It’s up to you now to contact me. Like I say if you don’t it’ll be in the newspapers how BT steal from customers!

@bt_uk still #discriminatng against #deaf & #hearingimpaired people with lack of #subtitles on streamed football on @btsport . Bad enough, but @bt_uk also refuses to offer #deaf & #hearimgimpaired people a discount on the cost. #discrimination

Just been told that @bt_uk are allowed to #discriminate against #deaf people when they broadcast football on @btsport without #subtitles - but they are allowed to charge me the same as hearing people for the service - #institutionaldiscrimination

@BTCare I have tried calling you this morning but everything is my own fault! Really rude member of staff!!! I am only receiving channel 307 onwards after being told to retune my TV from today! I want to cancel my subscription now!!!! Not receiving ANY channels BT is rubbish now!

@BTCare tired to talk to your rude operators while you are not able to fix my fault!

@BTCare Morning, I seem to have no working phone line or broadband at our business in West Linton, Scotland. EH46 7EA. Any issues?

@BTCare Hi Dean, thanks for the reply. I didn’t get through, unfortunately. The issue is a bit complicated, so I will try again by phone this afternoon first, before sending a DM.

Hey @BTCare Any idea what the customer services wait time is roughly? I’ve been on hold for 25 minutes already and urgently need to get an issue resolved.

When chasing @btsport - by email - about the lack of #subtitles on their @btsport streaming service - they try and phone me - even though I have told them I can't take calls. Have now told them about the @PediusCall app - wonder if they will continue to #discriminate ?

@BTCare I’ll DM my phone number & customer number

@btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

@btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

Day 3 of no land line and WiFi and still no word from BT. I guess improving their appalling customer service will reduce executive bonuses. @BTCare @bt_uk

@btsport Stephen craigan is a disgrace. There was no punch or knee from McGregor. Awful

ESPN coverage of basketball is absolutely iconic and elite levels from the shit @SkySports produces. @btsport I beg you get NBA back

@PLComms Clowns (plcomms that is) You killing football with sky, btsport and all that crap

@ASpicer86 @ultimateboxxer @btsport **** it. Go on I'm in. I'll book it off if I need too 🙌🏾

@srbtennisclub @MiamiOpen @btsport Very Poor Attendance!!

@ianknott_13 @btsportufc @btsport Chances are it was a diaretic,he had a massive weight cut going down to fight cejudo

@RaymondMuzembe @btsportufc @btsport bad weight cut th

@btsportufc @btsport Relinquished it so it doesn’t go down as him being stripped

@btsportufc @btsport You mean to tell us Cejudo startched him even though he was juicing. Damn TJ

@btbusinesscare Thanks, but this doesn't help with what is supposed to be an emergency re-connection

@btbusinesscare No, we had a complaint which has now been closed by BT