BT (British Telecom) Outage in West Linton, The Scottish Borders, Scotland

Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

@BTCare Spoke with your customer contract renewal team. #RUDE!😠

@chris_sutton73 think I'll give it Miss .... rather shit hedgehogs than listen to him .... by the way he's the reason I gave up my subscription to @btsport .

@btsport can someone please dm me about a complaint I have

@BTCare Several weeks ago. Check your records and you should see the notes. Due to such appalling service I also believe compensation should be paid. I was offered £5 but that’s derisory

Horrible news absolutely horrible! Ugh screw you @ScotlandSky better make an effort! You guys don't give 2 hoots about Scottish Football whereas @btsport did sorry to see you go @chris_sutton73 @stephencraigan

@BTCare Once again BT’s customer service is a disgrace! You call and get treated like shit. You chat on the online service it’s a waste of time as it’s a bot. You reach out here and you have no interest. Looks like am going back to @SkyUK. You can read about @bt_uk in the newspapers!

@BTCare Nope. I’ve already wasted nearly 2 hours of my day on this calling and being cut off or chatting online to a complete idiot. It’s up to you now to contact me. Like I say if you don’t it’ll be in the newspapers how BT steal from customers!

@bt_uk still #discriminatng against #deaf & #hearingimpaired people with lack of #subtitles on streamed football on @btsport . Bad enough, but @bt_uk also refuses to offer #deaf & #hearimgimpaired people a discount on the cost. #discrimination

Just been told that @bt_uk are allowed to #discriminate against #deaf people when they broadcast football on @btsport without #subtitles - but they are allowed to charge me the same as hearing people for the service - #institutionaldiscrimination

@BTCare I have tried calling you this morning but everything is my own fault! Really rude member of staff!!! I am only receiving channel 307 onwards after being told to retune my TV from today! I want to cancel my subscription now!!!! Not receiving ANY channels BT is rubbish now!

@BTCare tired to talk to your rude operators while you are not able to fix my fault!

@BTCare Morning, I seem to have no working phone line or broadband at our business in West Linton, Scotland. EH46 7EA. Any issues?

@BTCare Hi Dean, thanks for the reply. I didn’t get through, unfortunately. The issue is a bit complicated, so I will try again by phone this afternoon first, before sending a DM.

Hey @BTCare Any idea what the customer services wait time is roughly? I’ve been on hold for 25 minutes already and urgently need to get an issue resolved.

When chasing @btsport - by email - about the lack of #subtitles on their @btsport streaming service - they try and phone me - even though I have told them I can't take calls. Have now told them about the @PediusCall app - wonder if they will continue to #discriminate ?

@BTCare I’ll DM my phone number & customer number

@btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

@btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

Day 3 of no land line and WiFi and still no word from BT. I guess improving their appalling customer service will reduce executive bonuses. @BTCare @bt_uk

@btsport Stephen craigan is a disgrace. There was no punch or knee from McGregor. Awful

@bt_uk It's working but it's really crackly, like a radio with bad signal. When playing my Xbox I get kicked offline every time the phone rings as well. This specific problem hasn't happened before, but we have had weeks in the past where the wifi keeps dropping.

@bt_uk Blue for 5 mins then goes to orange...it was fine during the night, but due to this I can't stream and it's horrible...and yes I am extremely angry

@virginmedia Sorry Virgin Media. It's not you who I am angry with it's @bt_uk @btsport who I am angry with. I meant to him to cancel BT Sport and sign up for Sky Sports.

@bt_uk That I have been paying over the odds for months for my service and am not able to renew my contract at a rate you are offering to others.

@bt_uk I’m in touch with the resolution team but need you to realise how bad it is. It’s sky sports and bt sports, the power line are not fit for purpose for these channels and I think that should be made clear before buying them!

@bt_uk I’m not on Sky, I’m a bt customer. I’m not able to access Bt player either.

@bt_uk I'm a bit confused at what it's telling me. A search of that order number on my emails doesn't show me anything. I want to cancel my services when the contract finishes.

@bt_uk Repeatedly, and I called again yesterday. Again, fobbed off, again told someone will call or has called when they haven't. Appalling customer service

@TomWatts_09 @btsport ******* Furys prediction was nearly spot on 😂

@barnsfunbus @btsport @sky Your not wrong had nothing but grief and they continued to take my money long after account was cancelled, @sky will soon be offering btsport as part of they’re package so you won’t have to deal with that awful company at all