BT (British Telecom)

BT (British Telecom) Outage Report in Newtongrange, Midlothian, Scotland

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newtongrange, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtongrange and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newtongrange, Midlothian, Scotland 01/13/2025 17:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newtongrange, Midlothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Penicuik, Haddington, Dalkeith, Tranent, Longniddry, Musselburgh and Roslin.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newtongrange, Scotland

Latest outage, problems and issue reports in Newtongrange and nearby locations:

  • PEJ13 Perry E Jenkins (@PEJ13) reported from Edinburgh, Scotland

    @bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk In which case I need to report our broadband is down.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    @stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.

  • Ox13SCO BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland

    @SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019

  • fergusboden Fergus (@fergusboden) reported from Edinburgh, Scotland

    Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel

  • DavidTannerTV David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.

  • celticghirlmo Moira Johnstone (@celticghirlmo) reported from Edinburgh, Scotland

    @bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia

  • DavidTannerTV David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @JimDelahunt @ScotsFootyCards @whyimeadie @btsportfootball @Betfred @btsport @spfl @spflnews @FootballThen @SportOnTheBox @FootballInT80s @davstu11 @1968Tv @andycameron1940 Haha! JD, I didn’t ever think about that! Damn. Those blue overalls that Dennis wore were a source of joy for me!

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • Ashie_Moto Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ThreeisTerrible ThreeisTerrible (@ThreeisTerrible) reported

    @bt_uk Nope. Open reach engineer never bothered to turn up, didn't bother to contact.

  • welcometojamesm James (@welcometojamesm) reported

    @UTDBailey_ @btsportfootball @btsport Nope. They never got back to me and seems to be a common problem with ps5 users. Is this the same for you?

  • rosachanelx Rosa🌸 (@rosachanelx) reported

    @bt_uk I need to send my hub back but haven’t received any packaging, when I log in to my account I also can’t request any to be sent. Please can you help?

  • emilylovesmcfly emily hayward (@emilylovesmcfly) reported

    @BTCare hi where do you find when you want to cancel sport monthly pass as I can’t find it on the website

  • deerHwai HelpHK (@deerHwai) reported

    @bt_uk The engineer who was supposed to come today has let me know that other engineer had came yesterday, there is a bigger issue that have to be resolved by another team and he doesn’t know when that would be done. Please may I have an update on when this problem can be resolved?

  • ShropshireStig A Face For Radio (@ShropshireStig) reported

    @PaulCowland_ @BTBusiness @btbusinesscare In the meantime, if you're finding that the broadband just keeps dropping out, are you using the BT issue router? The free ones that the companies give out are generally poo, & I would highly recommend buying a decent one

  • Anne_Coates1 Anne Coates 🇪🇺 💙 🇺🇦 (@Anne_Coates1) reported

    @bt_uk I am losing my Wi-Fi connection several times a day and sometimes losing work done online! Where do I go to get this issue resolved?

  • RachelHMedia Rachel Hicks (@RachelHMedia) reported

    @bt_uk "We’re here to help." Is that why your man in "BT Loyalty" was rude to me after admitting that he couldn't explain one part of the 10% charge increase as it was "over his paygrade" then told me I "..should have read my contract better" then HUNG UP on me. !!!!

  • JulFletch Julie Fletcher (@JulFletch) reported

    @bt_uk Thanks for the reply Janet, but it seems management must clock off early on a Friday, or they are trying my home number, which being digital voice has also been offline for 2 weeks! 🙈 I’ve called and sorted another appointment but waiting for a manager to call re my complaint

  • UTDBailey_ bailey 🅴 (@UTDBailey_) reported

    @welcometojamesm @btsportfootball @btsport Yup, have to watch on a different device which is really inconvenient. Weird tho because i know other people who don’t have to problem so it’s frustrating