BT (British Telecom) Outage Report in Newtongrange, Midlothian, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newtongrange, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtongrange and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Newtongrange, Midlothian, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Tranent, Bonnyrigg, Musselburgh and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
TV | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Newtongrange, Scotland
Latest outage, problems and issue reports in Newtongrange and nearby locations:
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Fergus
(@fergusboden) reported
from
Edinburgh, Scotland
Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
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phil *wash your hands*
(@phildalgleish) reported
from
Edinburgh, Scotland
Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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David Tanner
(@DavidTannerTV) reported
from
Edinburgh, Scotland
@MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
@stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality
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Perry E Jenkins
(@PEJ13) reported
from
Edinburgh, Scotland
@bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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Moira Johnstone
(@celticghirlmo) reported
from
Edinburgh, Scotland
@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk In which case I need to report our broadband is down.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Hopkins
(@Hopkins_Alison) reported
@anton_georgiou @bt_uk I'm bemused - when elderly next door had issues, BT came out in 24 hours. They've dropped a bollock on this one. Did they say why it's busted?
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Christopher Rowe
(@KernowChris) reported
@bt_uk This seems wrong, Why am I forced to pay for a discontinued service? Surely there should be a pro rata refund for the period the service was withdrawn. (Or is this another for the exec office team to resolve)
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Giles Shaxted
(@gilesshaxted) reported
@bt_uk Or would you rather provide a back up generator or battery back up system for my rural property so I can make emergency calls when the power is out.
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Anthony Wiltshire
(@antonwiltshire) reported
@bt_uk Come on 1mbps- we’ve asked time and time over to upgrade to better WiFi but how is this possible when you can’t do it- we pay for a service and 1mbps is not a service.
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Xanxus
(@Xanxus67294671) reported
@bt_uk if you really mean and care to help your customer, do all 3 things without removing any goodwill. or since i believe after going through all that i have i deserve that goodwill and more. i should expect a negative response, let me get ready to be dissapointed again.
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Harry Eccles
(@Heccles94) reported
Also, how can I fail a credit check (my credit is excellent, i have just bought a house and mortgage) for the cheaper package, and then miraculously pass it for the more expensive? Not fair. @bt_uk and @EE really need to sort this out.
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Ethan
(@DEMO__E) reported
@BTCare your by engineers are lazy as hell wouldn’t even connect my fibre broadband time to cancel hello @virginmedia
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Bushy
(@nigelbushell2) reported
@pdmatth70 @bt_uk Exactly same, on 21-May I told bt not to cancel my line they said all sorted, but still cancelled it on 1-jun!
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Wu
(@electricuwulu) reported
@cappodimonte @bt_uk "as though blacks have an eternal problem with whites" no one thought that from looking at this other than you