BT (British Telecom)

BT (British Telecom) Outage Report in Newtongrange, Midlothian, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newtongrange, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtongrange and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newtongrange, Midlothian, Scotland 09/08/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newtongrange, Midlothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Roslin and Tranent.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomRoslin Internet
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Newtongrange, Scotland

Latest outage, problems and issue reports in Newtongrange and nearby locations:

  • Ashie_Moto Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.

  • Gillian1971 Gillian Macrosson (@Gillian1971) reported from Edinburgh, Scotland

    @bt_uk Cold calling me at 7.50am on Saturday and 7.40am today to sell me stuff will ensure that I never sign up for your products ever again

  • PEJ13 Perry E Jenkins (@PEJ13) reported from Edinburgh, Scotland

    @bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    @stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.

  • celticghirlmo Moira Johnstone (@celticghirlmo) reported from Edinburgh, Scotland

    @bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬

  • DavidTannerTV David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.

  • fergusboden Fergus (@fergusboden) reported from Edinburgh, Scotland

    Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

  • DavidTannerTV David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @JimDelahunt @ScotsFootyCards @whyimeadie @btsportfootball @Betfred @btsport @spfl @spflnews @FootballThen @SportOnTheBox @FootballInT80s @davstu11 @1968Tv @andycameron1940 Haha! JD, I didn’t ever think about that! Damn. Those blue overalls that Dennis wore were a source of joy for me!

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.

  • Ox13SCO BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland

    @SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk We discovered the problem Catherine. Hub was plugged into extension. @tweetclix put a new socket in the wall and seems much improved!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nialli Neilsby (@nialli) reported

    Hey @btsport trying to watch @btsportrugby but getting a “video not working in your region” error. Given I haven’t left the country for years how come it’s not working now?

  • allaboutthecows Amy Hughes (@allaboutthecows) reported

    @bt_uk can you tell me why it’s going to take a week to fix my grandparents phone line that was damaged by your engineers in the first place? They’re 89 & 86, both in ill health and waiting for hospital appointments - but nobody can get hold of them!! #pathetic

  • Jordan_13131313 Jordan13 (@Jordan_13131313) reported

    @bt_uk such a shame you can't offer a 17 year customer a little help to sort out rubbish WiFi upstairs without spending an extra £10 a month on top

  • palmsvilla Jan Smith (@palmsvilla) reported

    @bt_uk I have to give a great big shout out to Danny customer support agent in Edinburgh who has just spent an hour on the phone sorting a problem I have had for nearly 14 days & other agents failed at.He was patient, helpful and had a great sense of humour He needs recognition !

  • Efficiency_tech E-fficiency Tech (@Efficiency_tech) reported

    @nelthorpe @btbusinesscare Hi Tom, I'm a freelance telecoms engineer but used to work in broadband support and I've done my time in IT! I'd be happy to see if I can offer any advice? - Will

  • GuyPortman Guy Portman (@GuyPortman) reported

    @bt_uk @JesseLingard @JHenderson Off to a bad start with this team - one's been injured and another dropped.

  • leothehobo THE ALMIGHTY HOBO (@leothehobo) reported

    @bt_uk internet connection not working in Yeovil... showing a purple flashing light meaning broadband connection fault, cable is connected and not damaged.

  • TeeMama Blackie Chan (@TeeMama) reported

    @bt_uk I was but I was extremely unhappy with the service I received from Darren. Just because I was stopping a subscription doesn’t mean I should get spoken to in a condescending manner. I might have changed my mind if he wasn’t so unnecessarily impolite.

  • AussieHarj Harj (@AussieHarj) reported

    @bt_uk I cannot access my code for the Digital Voice Adaptor, help pls!

  • TeeMama Blackie Chan (@TeeMama) reported

    Imagine me trying to cancel my BT sport and the customer service rep was basically scolding and shouting at me @bt_uk why this????